添加whatshub工单

2026-06-20 04:47:34 +08:00
parent a6c87e8e25
commit d5a0ffa6db
271 changed files with 9377 additions and 303 deletions
@@ -0,0 +1,6 @@
+-- Chatknow SCRM 工单云控自动同步周期（分钟，0=不自动同步）
+SET NAMES utf8mb4;
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_interval_chatknow', 'split', 'Chatknow SCRM同步周期(分钟)', '0 表示不自动同步', 'number', '', '5', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_chatknow' LIMIT 1);
@@ -0,0 +1,14 @@
+-- 修复 SS 云控同步周期配置键名拼写错误：ss_custome -> ss_customer
+SET NAMES utf8mb4;
+
+UPDATE `fa_config`
+SET `name` = 'split_sync_interval_ss_customer'
+WHERE `name` = 'split_sync_interval_ss_custome'
+  AND NOT EXISTS (SELECT 1 FROM (SELECT `id` FROM `fa_config` WHERE `name` = 'split_sync_interval_ss_customer') AS `t`);
+
+UPDATE `fa_config` AS `correct`
+INNER JOIN `fa_config` AS `wrong` ON `wrong`.`name` = 'split_sync_interval_ss_custome'
+SET `correct`.`value` = `wrong`.`value`
+WHERE `correct`.`name` = 'split_sync_interval_ss_customer';
+
+DELETE FROM `fa_config` WHERE `name` = 'split_sync_interval_ss_custome';
@@ -29,6 +29,10 @@ INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `va
 SELECT 'split_sync_interval_ss_customer', 'split', 'SS云控(Customer)同步周期(分钟)', '0 表示不自动同步', 'number', '', '5', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_ss_customer' LIMIT 1);

+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_interval_chatknow', 'split', 'Chatknow SCRM同步周期(分钟)', '0 表示不自动同步', 'number', '', '5', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_chatknow' LIMIT 1);
+
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
 SELECT 'split_sync_interval_ceo_scrm', 'split', 'CEO SCRM同步周期(分钟)', '0 表示不自动同步（蜘蛛未实现）', 'number', '', '0', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_ceo_scrm' LIMIT 1);
@@ -52,3 +56,28 @@ FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
 SELECT 'split_sync_interval_sihai', 'split', '四海云控同步周期(分钟)', '0 表示不自动同步', 'number', '', '0', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_sihai' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_max_per_cron', 'split', '单次定时同步上限', '每分钟 cron 最多处理几条到期工单，防止打满 Node Browser 槽位', 'number', '', '2', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_max_per_cron' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_cron_lock_ttl', 'split', '定时同步全局锁TTL(秒)', '异常退出后自动释放全局锁，避免后续 cron 永久跳过', 'number', '', '1800', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_cron_lock_ttl' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_node_queue_threshold', 'split', 'Node排队跳过阈值', '排队数达到该值时本轮 cron 不再提交新任务', 'number', '', '2', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_node_queue_threshold' LIMIT 1);
+
+-- 修复历史拼写错误：split_sync_interval_ss_custome -> split_sync_interval_ss_customer
+UPDATE `fa_config`
+SET `name` = 'split_sync_interval_ss_customer'
+WHERE `name` = 'split_sync_interval_ss_custome'
+  AND NOT EXISTS (SELECT 1 FROM (SELECT `id` FROM `fa_config` WHERE `name` = 'split_sync_interval_ss_customer') AS `t`);
+
+UPDATE `fa_config` AS `correct`
+INNER JOIN `fa_config` AS `wrong` ON `wrong`.`name` = 'split_sync_interval_ss_custome'
+SET `correct`.`value` = `wrong`.`value`
+WHERE `correct`.`name` = 'split_sync_interval_ss_customer';
+
+DELETE FROM `fa_config` WHERE `name` = 'split_sync_interval_ss_custome';
@@ -71,6 +71,13 @@ WHERE m.name = 'split.number' AND m.ismenu = 1
  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/batchupdate' LIMIT 1)
 LIMIT 1;

+INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
+SELECT 'file', m.id, 'split.number/batchoperate', '批量操作号码', 'fa fa-circle-o', '', '', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
+FROM `fa_auth_rule` m
+WHERE m.name = 'split.number' AND m.ismenu = 1
+  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/batchoperate' LIMIT 1)
+LIMIT 1;
+
 INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
 SELECT 'file', m.id, 'split.number/multi', '批量更新', 'fa fa-circle-o', '', '列表状态开关', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
 FROM `fa_auth_rule` m
@@ -4,6 +4,7 @@ declare(strict_types=1);

 namespace app\admin\command;

+use app\common\service\SplitCronLockService;
 use app\common\service\SplitTicketSyncLogger;
 use app\common\service\SplitTicketSyncService;
 use think\console\Command;
@@ -51,8 +52,20 @@ class SplitSyncTickets extends Command
            return;
        }

-        $count = $service->syncDueTickets();
-        $output->writeln('<info>本次处理工单数: ' . $count . '</info>');
+        $cronLock = new SplitCronLockService();
+        if (!$cronLock->acquire()) {
+            SplitTicketSyncLogger::log('cli', 'cron lock busy, skip');
+            $output->writeln('<comment>上一轮同步仍在执行，跳过本次</comment>');
+            return;
+        }
+
+        try {
+            $count = $service->syncDueTickets();
+            $output->writeln('<info>本次处理工单数: ' . $count . '</info>');
+        } finally {
+            $cronLock->release();
+        }
+
        if (SplitTicketSyncLogger::isEnabled()) {
            $output->writeln('<comment>调试日志已写入 runtime/log/split_sync.log</comment>');
        }
@@ -64,10 +64,35 @@ class Link extends Backend
        $this->assignconfig('ipProtectList', $this->model->getIpProtectList());
        $this->assignconfig('randomShuffleList', $this->model->getRandomShuffleList());
        $this->assignconfig('statusList', $this->model->getStatusList());
+        $this->assignconfig('linkFilterList', $this->buildLinkFilterList());

        $this->setupPatchFrontend();
    }

+    /**
+     * 分流链接列表筛选下拉（id => 链接码 - 描述）
+     *
+     * @return array<string, string>
+     */
+    private function buildLinkFilterList(): array
+    {
+        $query = $this->model->order('id', 'desc');
+        if ($this->dataLimit) {
+            $adminIds = $this->getDataLimitAdminIds();
+            if (is_array($adminIds)) {
+                $query->where('admin_id', 'in', $adminIds);
+            }
+        }
+        $list = [];
+        foreach ($query->field('id,link_code,description')->select() as $row) {
+            $code = (string) $row['link_code'];
+            $desc = (string) $row['description'];
+            $label = $desc !== '' ? $code . ' - ' . $desc : $code;
+            $list[(string) $row['id']] = $label;
+        }
+        return $list;
+    }
+
    /**
     * 未部署 JS 到 public 时，或 patches 版本较新时，jsname 指向 script 接口
     */
@@ -29,6 +29,9 @@ class Number extends Backend

    protected $dataLimit = 'personal';

+    /** 关联 splitLink 预载入时需为筛选/排序字段加表别名，避免 status 等列歧义 */
+    protected $relationSearch = true;
+
    protected $modelValidate = true;

    protected $modelSceneValidate = true;
@@ -62,6 +65,8 @@ class Number extends Backend
        $this->assignconfig('statusList', $this->model->getStatusList());
        $this->assignconfig('manualManageList', $this->model->getManualManageList());
        $this->assignconfig('platformStatusList', $this->model->getPlatformStatusList());
+        $this->assignconfig('splitLinkFilterList', $this->buildNumberSplitLinkFilterList());
+        $this->assignconfig('splitLinkSelectList', $this->buildSplitLinkSelectConfig());

        $this->setupPatchFrontend();
    }
@@ -111,6 +116,52 @@ class Number extends Backend
        return $list;
    }

+    /**
+     * 已有号码关联的分流链接（供列表筛选下拉）
+     *
+     * @return array<string, string>
+     */
+    private function buildNumberSplitLinkFilterList(): array
+    {
+        $numberTable = $this->model->getTable();
+        $linkTable = (new LinkModel())->getTable();
+        $query = Db::table($numberTable)
+            ->alias('n')
+            ->join($linkTable . ' l', 'n.split_link_id = l.id')
+            ->where('n.split_link_id', '>', 0)
+            ->group('n.split_link_id')
+            ->field('l.id,l.link_code,l.description')
+            ->order('l.id', 'desc');
+        if ($this->dataLimit) {
+            $adminIds = $this->getDataLimitAdminIds();
+            if (is_array($adminIds)) {
+                $query->where('n.admin_id', 'in', $adminIds);
+            }
+        }
+        $list = [];
+        foreach ($query->select() as $row) {
+            $code = (string) $row['link_code'];
+            $desc = (string) $row['description'];
+            $label = $desc !== '' ? $code . ' - ' . $desc : $code;
+            $list[(string) $row['id']] = $label;
+        }
+        return $list;
+    }
+
+    /**
+     * 全部分流链接（供批量操作弹窗可搜索下拉）
+     *
+     * @return array<string, string>
+     */
+    private function buildSplitLinkSelectConfig(): array
+    {
+        $list = [];
+        foreach ($this->buildSplitLinkList() as $row) {
+            $list[(string) $row['id']] = (string) $row['label'];
+        }
+        return $list;
+    }
+
    private function fetchPatch(string $template): string
    {
        $patchFile = ROOT_PATH . self::PATCH_VIEW_DIR . $template . '.html';
@@ -395,6 +446,85 @@ class Number extends Backend
        $this->success(__('Batch update success'));
    }

+    /**
+     * 按分流链接 + 号码文本批量开启/关闭/删除
+     */
+    public function batchoperate(): void
+    {
+        if (false === $this->request->isPost()) {
+            $this->error(__('Invalid parameters'));
+        }
+
+        $splitLinkId = (int) $this->request->post('split_link_id', 0);
+        $numbersText = (string) $this->request->post('numbers', '');
+        $action = (string) $this->request->post('action', '');
+
+        if ($splitLinkId <= 0) {
+            $this->error(__('Please select split link'));
+        }
+
+        $numberList = NumberModel::parseNumbersText($numbersText);
+        if ($numberList === []) {
+            $this->error(__('Please fill at least one number'));
+        }
+
+        $allowedActions = ['enable', 'disable', 'delete'];
+        if (!in_array($action, $allowedActions, true)) {
+            $this->error(__('Invalid batch operate action'));
+        }
+
+        $linkQuery = (new LinkModel())->where('id', $splitLinkId)->where('status', 'normal');
+        if ($this->dataLimit) {
+            $adminIds = $this->getDataLimitAdminIds();
+            if (is_array($adminIds)) {
+                $linkQuery->where('admin_id', 'in', $adminIds);
+            }
+        }
+        if (!$linkQuery->find()) {
+            $this->error(__('No Results were found'));
+        }
+
+        $query = $this->model
+            ->where('split_link_id', $splitLinkId)
+            ->where('number', 'in', $numberList);
+        if ($this->dataLimit) {
+            $adminIds = $this->getDataLimitAdminIds();
+            if (is_array($adminIds)) {
+                $query->where('admin_id', 'in', $adminIds);
+            }
+        }
+
+        $count = 0;
+        Db::startTrans();
+        try {
+            if ($action === 'delete') {
+                $rows = $query->select();
+                foreach ($rows as $row) {
+                    if ($row->delete()) {
+                        $count++;
+                    }
+                }
+            } else {
+                $status = $action === 'enable' ? 'normal' : 'hidden';
+                $manualManage = $action === 'enable' ? 0 : 1;
+                $count = (int) $query->update([
+                    'status'        => $status,
+                    'manual_manage' => $manualManage,
+                ]);
+            }
+            Db::commit();
+        } catch (PDOException|Exception $e) {
+            Db::rollback();
+            $this->error($e->getMessage());
+        }
+
+        if ($count <= 0) {
+            $this->error(__('No matching numbers found'));
+        }
+
+        $this->success(sprintf(__('Batch operate success'), $count));
+    }
+
    /**
     * 排除不可由表单提交的字段
     *
@@ -58,6 +58,7 @@ class Ticket extends Backend
        $this->assignconfig('ticketTypeList', $this->model->getTicketTypeList());
        $this->assignconfig('numberTypeList', $this->model->getNumberTypeList());
        $this->assignconfig('statusList', $this->model->getStatusList());
+        $this->assignconfig('splitLinkFilterList', $this->buildTicketSplitLinkFilterList());
        $this->assignconfig([
            'syncConfirmMsg'           => __('Sync confirm'),
            'syncBackgroundStartedMsg' => __('Sync background started'),
@@ -142,6 +143,71 @@ class Ticket extends Backend
        return $list;
    }

+    /**
+     * 已有工单关联的分流链接（供列表筛选下拉）
+     *
+     * @return array<string, string> id => label
+     */
+    private function buildTicketSplitLinkFilterList(): array
+    {
+        $ticketTable = $this->model->getTable();
+        $linkTable = (new LinkModel())->getTable();
+        $query = Db::table($ticketTable)
+            ->alias('t')
+            ->join($linkTable . ' l', 't.split_link_id = l.id')
+            ->where('t.split_link_id', '>', 0)
+            ->group('t.split_link_id')
+            ->field('l.id,l.link_code,l.description')
+            ->order('l.id', 'desc');
+        if ($this->dataLimit) {
+            $adminIds = $this->getDataLimitAdminIds();
+            if (is_array($adminIds)) {
+                $query->where('t.admin_id', 'in', $adminIds);
+            }
+        }
+        $list = [];
+        foreach ($query->select() as $row) {
+            $code = (string) $row['link_code'];
+            $desc = (string) $row['description'];
+            $label = $desc !== '' ? $code . ' - ' . $desc : $code;
+            $list[(string) $row['id']] = $label;
+        }
+        return $list;
+    }
+
+    /**
+     * 按当前筛选条件汇总列表统计列
+     *
+     * @param callable|array<mixed> $where buildparams() 返回的闭包或条件数组
+     * @return array<string, int|float|string>
+     */
+    private function buildListSummary($where): array
+    {
+        $stats = $this->model
+            ->where($where)
+            ->fieldRaw(
+                'COALESCE(SUM(ticket_total), 0) AS sum_ticket_total,'
+                . ' COALESCE(SUM(complete_count), 0) AS sum_complete_count,'
+                . ' COALESCE(SUM(speed_per_hour), 0) AS sum_speed_per_hour,'
+                . ' COALESCE(AVG(CASE WHEN ticket_total > 0 THEN complete_count * 100.0 / ticket_total ELSE 0 END), 0) AS avg_ticket_progress'
+            )
+            ->find();
+        if (!$stats) {
+            return [
+                'ticket_total'         => 0,
+                'complete_count'       => 0,
+                'speed_per_hour'       => '0.00',
+                'ticket_progress_text' => '0.00%',
+            ];
+        }
+        return [
+            'ticket_total'         => (int) ($stats['sum_ticket_total'] ?? 0),
+            'complete_count'       => (int) ($stats['sum_complete_count'] ?? 0),
+            'speed_per_hour'       => number_format((float) ($stats['sum_speed_per_hour'] ?? 0), 2, '.', ''),
+            'ticket_progress_text' => number_format((float) ($stats['avg_ticket_progress'] ?? 0), 2, '.', '') . '%',
+        ];
+    }
+
    private function fetchPatch(string $template): string
    {
        $patchFile = ROOT_PATH . self::PATCH_VIEW_DIR . $template . '.html';
@@ -179,7 +245,11 @@ class Ticket extends Backend
            ->where($where)
            ->order($sort, $order)
            ->paginate($limit);
-        $result = ['total' => $list->total(), 'rows' => $list->items()];
+        $result = [
+            'total'   => $list->total(),
+            'rows'    => $list->items(),
+            'summary' => $this->buildListSummary($where),
+        ];
        return json($result);
    }

@@ -331,6 +401,10 @@ class Ticket extends Backend
    public function add()
    {
        if (false === $this->request->isPost()) {
+            $copyRow = $this->buildCopyRowData();
+            if ($copyRow !== null) {
+                $this->view->assign('row', $copyRow);
+            }
            return $this->fetchPatch('add');
        }
        $params = $this->request->post('row/a', []);
@@ -367,6 +441,60 @@ class Ticket extends Backend
        $this->success('', null, ['id' => (int) $this->model->id]);
    }

+    /**
+     * 从 copy_id 构建添加工单表单的预填数据（仅复制业务字段，不含同步统计）
+     *
+     * @return array<string, mixed>|null
+     */
+    private function buildCopyRowData(): ?array
+    {
+        $copyId = (int) $this->request->get('copy_id/d', 0);
+        if ($copyId <= 0) {
+            return null;
+        }
+
+        $row = $this->model->get($copyId);
+        if (!$row) {
+            return null;
+        }
+
+        $adminIds = $this->getDataLimitAdminIds();
+        if (is_array($adminIds) && !in_array((int) $row[$this->dataLimitField], $adminIds, true)) {
+            return null;
+        }
+
+        $data = $row->toArray();
+        $copyFields = [
+            'ticket_type',
+            'ticket_name',
+            'ticket_url',
+            'ticket_total',
+            'split_link_id',
+            'number_type',
+            'number_type_custom',
+            'order_limit',
+            'assign_ratio',
+            'account',
+            'password',
+        ];
+        $copyRow = [];
+        foreach ($copyFields as $field) {
+            if (array_key_exists($field, $data)) {
+                $copyRow[$field] = $data[$field];
+            }
+        }
+
+        $copyRow['start_time'] = $data['start_time_text'] ?? '';
+        $copyRow['end_time'] = $data['end_time_text'] ?? '';
+
+        $name = trim((string) ($copyRow['ticket_name'] ?? ''));
+        if ($name !== '' && mb_strpos($name, ' (副本)') === false) {
+            $copyRow['ticket_name'] = $name . ' (副本)';
+        }
+
+        return $copyRow;
+    }
+
    /**
     * @param string|null $ids
     * @return string
@@ -37,7 +37,7 @@ return [
    'System config'       => '系统配置',
    'Auto reply'          => '自动回复',
    'Reply statements'    => '回复语句',
-    'Reply statements tip'=> '一行填写一条回复语句，保存后与当前分流链接关联',
+    'Reply statements tip'=> '一行填写一条回复语句，保存后与当前分流链接关联；跳转 WhatsApp / Telegram 时随机附加为预填消息',
    'Auto reply saved'    => '自动回复已保存',
    'Reply statements column' => '回复语',
    'NS'                  => 'NS',
@@ -30,6 +30,18 @@ return [
    'Batch selected count'  => '已选号码',
    'Batch update status'   => '更新状态',
    'Batch update btn'      => '更新状态',
+    'Batch operate btn'     => '批量操作',
+    'Batch operate title'   => '批量操作',
+    'Batch operate action'  => '操作',
+    'Batch operate enable'  => '开启状态',
+    'Batch operate disable' => '关闭状态',
+    'Batch operate delete'  => '删除号码',
+    'Batch operate success' => '批量操作成功，共处理 %d 条',
+    'Invalid batch operate action' => '操作类型无效',
+    'No matching numbers found'    => '未找到匹配的号码',
+    'Please select split link'     => '请选择分流链接',
+    'Numbers one per line'         => '一行一个号码',
+    'Batch operate delete confirm' => '确定要删除这些号码吗？',
    'Please fill at least one number' => '请至少填写一个有效号码',
    'All numbers already exist for this link' => '该链接下号码均已存在，未新增任何记录',
    'Number already exists for this link' => '该链接下已存在相同号码',
@@ -38,6 +38,8 @@ return [
    'Sync display pending'  => '待同步',
    'Sync display error'    => '同步异常',
    'Createtime'            => '创建时间',
+    'Copy'                  => '拷贝',
+    'Summary row'           => '汇总',
    'Section basic'         => '基础信息',
    'Section time rule'     => '时间与规则',
    'Section account'       => '账号信息',
@@ -51,6 +53,7 @@ return [
    'Ticket type yifafa'    => '译发发云控',
    'Ticket type a2c'       => 'A2C云控',
    'Ticket type ceo_scrm'  => 'CEO SCRM',
+    'Ticket type chatknow'  => 'Chatknow SCRM',
    'Ticket type whatshub'  => 'Whatshub云控',
    'Ticket type sihai'     => '四海云控',
    'End time must after start' => '到期时间必须晚于开始时间',
@@ -98,7 +98,7 @@ class Number extends Model
     */
    public function splitLink()
    {
-        return $this->belongsTo(Link::class, 'split_link_id', 'id', [], 'LEFT')->setEagerlyType(0);
+        return $this->belongsTo(Link::class, 'split_link_id', 'id', [], 'LEFT')->setEagerlyType(1);
    }

    public function setNumberTypeCustomAttr($value): string
@@ -50,6 +50,7 @@ class Ticket extends Model
            'yifafa'      => __('Ticket type yifafa'),
            'a2c'         => __('Ticket type a2c'),
            'ceo_scrm'    => __('Ticket type ceo_scrm'),
+            'chatknow'    => __('Ticket type chatknow'),
            'whatshub'    => __('Ticket type whatshub'),
            'sihai'       => __('Ticket type sihai'),
        ];
@@ -18,6 +18,7 @@
                        <a href="javascript:;" class="btn btn-success btn-edit btn-disabled disabled {:$auth->check('split.number/edit')?'':'hide'}" title="{:__('Edit')}"><i class="fa fa-pencil"></i> {:__('Edit')}</a>
                        <a href="javascript:;" class="btn btn-danger btn-del btn-disabled disabled {:$auth->check('split.number/del')?'':'hide'}" title="{:__('Delete')}"><i class="fa fa-trash"></i> {:__('Delete')}</a>
                        <a href="javascript:;" class="btn btn-warning btn-batch-update-status btn-disabled disabled {:$auth->check('split.number/batchupdate')?'':'hide'}" title="{:__('Batch update btn')}"><i class="fa fa-edit"></i> {:__('Batch update btn')}</a>
+                        <a href="javascript:;" class="btn btn-info btn-batch-operate {:$auth->check('split.number/batchoperate')?'':'hide'}" title="{:__('Batch operate btn')}"><i class="fa fa-list-alt"></i> {:__('Batch operate btn')}</a>
                    </div>
                    <table id="table" class="table table-striped table-bordered table-hover table-nowrap"
                           data-operate-edit="{:$auth->check('split.number/edit')}"
@@ -17,12 +17,56 @@
        text-align: left;
        animation: split-ticket-sync-dots 1.4s steps(4, end) infinite;
    }
+    .split-ticket-url-group {
+        width: 200px;
+        max-width: 100%;
+        margin: 0;
+    }
+    .split-ticket-url-group .form-control {
+        cursor: default;
+        text-overflow: ellipsis;
+        overflow: hidden;
+        white-space: nowrap;
+        background: #fff;
+        height: 30px;
+    }
+    .split-ticket-url-group .btn {
+        height: 30px;
+        padding: 5px 10px;
+    }
    @keyframes split-ticket-sync-dots {
        0%, 20% { content: ''; }
        40% { content: '.'; }
        60% { content: '..'; }
        80%, 100% { content: '...'; }
    }
+    .split-ticket-summary-bar {
+        margin: 0 0 10px;
+        padding: 10px 14px;
+        background: linear-gradient(180deg, #eff6ff 0%, #dbeafe 100%);
+        border: 1px solid #93c5fd;
+        border-radius: 4px;
+        display: flex;
+        flex-wrap: wrap;
+        align-items: center;
+        gap: 8px 24px;
+        font-size: 13px;
+        line-height: 1.5;
+    }
+    .split-ticket-summary-bar .split-ticket-summary-label {
+        font-weight: 700;
+        color: #1e40af;
+        margin-right: 4px;
+    }
+    .split-ticket-summary-bar .split-ticket-summary-item em {
+        font-style: normal;
+        color: #475569;
+        margin-right: 6px;
+    }
+    .split-ticket-summary-bar .split-ticket-summary-item b {
+        font-size: 14px;
+        color: #0f172a;
+    }
 </style>
 <div class="panel panel-default panel-intro">
    <div class="panel-heading">
@@ -39,6 +83,13 @@
                        <a href="javascript:;" class="btn btn-danger btn-del btn-disabled disabled {:$auth->check('split.ticket/del')?'':'hide'}" title="{:__('Delete')}"><i class="fa fa-trash"></i> {:__('Delete')}</a>
                        <a href="javascript:;" class="btn btn-info btn-sync btn-disabled disabled {:$auth->check('split.ticket/sync')?'':'hide'}" title="{:__('Sync_status_btn')}"><i class="fa fa-refresh"></i> {:__('Sync_status_btn')}</a>
                    </div>
+                    <div id="split-ticket-summary" class="split-ticket-summary-bar hide">
+                        <span class="split-ticket-summary-label">{:__('Summary row')}</span>
+                        <span class="split-ticket-summary-item"><em>{:__('Ticket_total')}</em><b data-sum="ticket_total">0</b></span>
+                        <span class="split-ticket-summary-item"><em>{:__('Complete_count')}</em><b data-sum="complete_count">0</b></span>
+                        <span class="split-ticket-summary-item"><em>{:__('Ticket_progress')}</em><b data-sum="ticket_progress_text">0.00%</b></span>
+                        <span class="split-ticket-summary-item"><em>{:__('Speed_per_hour')}</em><b data-sum="speed_per_hour">0.00</b></span>
+                    </div>
                    <table id="table" class="table table-striped table-bordered table-hover table-nowrap"
                           data-operate-edit="{:$auth->check('split.ticket/edit')}"
                           data-operate-del="{:$auth->check('split.ticket/del')}"