号码管理

2026-06-04 14:15:12 +08:00
parent 907d78b3aa
commit e4f19c09bc
46 changed files with 5369 additions and 0 deletions
@@ -0,0 +1,163 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\admin\model\split;
+
+use app\common\service\SplitPlatformDomainService;
+use think\Db;
+use think\Model;
+
+/**
+ * 分流号码模型
+ */
+class Number extends Model
+{
+    protected $name = 'split_number';
+
+    protected $autoWriteTimestamp = 'integer';
+
+    protected $createTime = 'createtime';
+    protected $updateTime = 'updatetime';
+    protected $deleteTime = false;
+
+    protected $append = [
+        'number_type_text',
+        'link_url_text',
+        'status_text',
+        'manual_manage_text',
+    ];
+
+    /**
+     * 号码类型（与工单模块一致）
+     *
+     * @return array<string, string>
+     */
+    public function getNumberTypeList(): array
+    {
+        return [
+            'whatsapp' => 'WhatsApp',
+            'telegram' => 'Telegram',
+            'line'     => 'Line',
+            'custom'   => __('Number type custom'),
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public function getStatusList(): array
+    {
+        return [
+            'normal' => __('Status normal'),
+            'hidden' => __('Status hidden'),
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public function getManualManageList(): array
+    {
+        return [
+            '0' => __('Manual manage no'),
+            '1' => __('Manual manage yes'),
+        ];
+    }
+
+    /**
+     * 关联分流链接
+     */
+    public function splitLink()
+    {
+        return $this->belongsTo(Link::class, 'split_link_id', 'id', [], 'LEFT')->setEagerlyType(0);
+    }
+
+    public function setNumberTypeCustomAttr($value): string
+    {
+        return trim((string) $value);
+    }
+
+    public function setManualManageAttr($value): int
+    {
+        return (int) $value === 1 ? 1 : 0;
+    }
+
+    public function getNumberTypeTextAttr($value, $data): string
+    {
+        $type = (string) ($data['number_type'] ?? '');
+        if ($type === 'custom') {
+            $custom = trim((string) ($data['number_type_custom'] ?? ''));
+            return $custom !== '' ? $custom : (string) __('Number type custom');
+        }
+        $list = $this->getNumberTypeList();
+        return $list[$type] ?? $type;
+    }
+
+    public function getLinkUrlTextAttr($value, $data): string
+    {
+        if ($value !== '' && $value !== null) {
+            return (string) $value;
+        }
+        $linkId = (int) ($data['split_link_id'] ?? 0);
+        if ($linkId <= 0) {
+            return '';
+        }
+        $code = Link::where('id', $linkId)->value('link_code');
+        return self::buildLinkUrl((string) $code);
+    }
+
+    public function getStatusTextAttr($value, $data): string
+    {
+        $key = (string) ($data['status'] ?? '');
+        $list = $this->getStatusList();
+        return $list[$key] ?? $key;
+    }
+
+    public function getManualManageTextAttr($value, $data): string
+    {
+        $key = (string) ((int) ($data['manual_manage'] ?? 0));
+        $list = $this->getManualManageList();
+        return $list[$key] ?? $key;
+    }
+
+    /**
+     * 根据链接码生成完整分流 URL
+     */
+    public static function buildLinkUrl(string $linkCode): string
+    {
+        $linkCode = trim($linkCode);
+        if ($linkCode === '') {
+            return '';
+        }
+        $raw = trim((string) \think\Config::get('site.split_platform_domain'));
+        if ($raw === '') {
+            $raw = trim((string) Db::name('config')->where('name', 'split_platform_domain')->value('value'));
+        }
+        $domains = SplitPlatformDomainService::parseList($raw);
+        $domain = $domains[0] ?? '';
+        if ($domain === '') {
+            return '';
+        }
+        return 'https://' . $domain . '/s/' . $linkCode;
+    }
+
+    /**
+     * 解析 textarea 号码列表
+     *
+     * @return array<int, string>
+     */
+    public static function parseNumbersText(string $text): array
+    {
+        $lines = preg_split('/\r\n|\r|\n/', $text) ?: [];
+        $numbers = [];
+        foreach ($lines as $line) {
+            $num = trim((string) $line);
+            if ($num === '') {
+                continue;
+            }
+            $numbers[$num] = $num;
+        }
+        return array_values($numbers);
+    }
+}
@@ -0,0 +1,295 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\admin\model\split;
+
+use think\Db;
+use think\Model;
+
+/**
+ * 分流工单模型
+ */
+class Ticket extends Model
+{
+    protected $name = 'split_ticket';
+
+    protected $autoWriteTimestamp = 'integer';
+
+    protected $createTime = 'createtime';
+    protected $updateTime = 'updatetime';
+    protected $deleteTime = false;
+
+    protected $append = [
+        'ticket_type_text',
+        'number_type_text',
+        'link_code_text',
+        'start_time_text',
+        'end_time_text',
+        'status_text',
+        'click_count',
+        'ticket_progress_text',
+        'inbound_ratio_text',
+        'sync_display_text',
+    ];
+
+    /**
+     * 工单类型
+     *
+     * @return array<string, string>
+     */
+    public function getTicketTypeList(): array
+    {
+        return [
+            'xinghe'      => __('Ticket type xinghe'),
+            'haiwang'     => __('Ticket type haiwang'),
+            'taiji'       => __('Ticket type taiji'),
+            'huojian'     => __('Ticket type huojian'),
+            'ss_channel'  => __('Ticket type ss_channel'),
+            'ss_customer' => __('Ticket type ss_customer'),
+            'yifafa'      => __('Ticket type yifafa'),
+            'a2c'         => __('Ticket type a2c'),
+            'ceo_scrm'    => __('Ticket type ceo_scrm'),
+            'whatshub'    => __('Ticket type whatshub'),
+            'sihai'       => __('Ticket type sihai'),
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public function getStatusList(): array
+    {
+        return [
+            'normal' => __('Status normal'),
+            'hidden' => __('Status hidden'),
+        ];
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    public function getSyncStatusList(): array
+    {
+        return [
+            'success' => __('Sync status success'),
+            'error'   => __('Sync status error'),
+            'pending' => __('Sync status pending'),
+        ];
+    }
+
+    /**
+     * 号码类型
+     *
+     * @return array<string, string>
+     */
+    public function getNumberTypeList(): array
+    {
+        return [
+            'whatsapp' => 'Whatsapp',
+            'telegram' => 'Telegram',
+            'line'     => 'Line',
+            'custom'   => __('Number type custom'),
+        ];
+    }
+
+    /**
+     * 关联分流链接
+     */
+    public function splitLink()
+    {
+        return $this->belongsTo(Link::class, 'split_link_id', 'id', [], 'LEFT')->setEagerlyType(0);
+    }
+
+    /**
+     * 列表子查询注入的点击数，无则按关联号码汇总
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getClickCountAttr($value, $data): int
+    {
+        if (isset($data['click_count']) && $data['click_count'] !== '' && $data['click_count'] !== null) {
+            return (int) $data['click_count'];
+        }
+        return self::sumVisitCountForTicket($data);
+    }
+
+    /**
+     * 工单进度：完成数量 / 工单总量
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getTicketProgressTextAttr($value, $data): string
+    {
+        $total = (int) ($data['ticket_total'] ?? 0);
+        $complete = (int) ($data['complete_count'] ?? 0);
+        if ($total <= 0) {
+            return '—';
+        }
+        $percent = round($complete / $total * 100, 2);
+        return $percent . '%';
+    }
+
+    /**
+     * 进线比例：进线人数 / 点击数（点击数=关联号码 visit_count 之和）
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getInboundRatioTextAttr($value, $data): string
+    {
+        $clicks = $this->getClickCountAttr(null, $data);
+        $inbound = (int) ($data['inbound_count'] ?? 0);
+        if ($clicks <= 0) {
+            return '—';
+        }
+        $percent = round($inbound / $clicks * 100, 2);
+        return $percent . '%';
+    }
+
+    /**
+     * 同步状态展示文案
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncDisplayTextAttr($value, $data): string
+    {
+        $status = (string) ($data['sync_status'] ?? 'pending');
+        $online = (int) ($data['online_count'] ?? 0);
+        if ($status === 'success') {
+            return sprintf((string) __('Sync display success'), $online);
+        }
+        return (string) __('Sync display error');
+    }
+
+    public function setStartTimeAttr($value): ?int
+    {
+        return self::parseTimeValue($value);
+    }
+
+    public function setEndTimeAttr($value): ?int
+    {
+        return self::parseTimeValue($value);
+    }
+
+    public function setNumberTypeCustomAttr($value): string
+    {
+        return trim((string) $value);
+    }
+
+    public function setTicketTotalAttr($value): int
+    {
+        return max(0, (int) $value);
+    }
+
+    public function getTicketTypeTextAttr($value, $data): string
+    {
+        $key = (string) ($data['ticket_type'] ?? '');
+        $list = $this->getTicketTypeList();
+        return $list[$key] ?? $key;
+    }
+
+    public function getNumberTypeTextAttr($value, $data): string
+    {
+        $type = (string) ($data['number_type'] ?? '');
+        if ($type === 'custom') {
+            $custom = trim((string) ($data['number_type_custom'] ?? ''));
+            return $custom !== '' ? $custom : (string) __('Number type custom');
+        }
+        $list = $this->getNumberTypeList();
+        return $list[$type] ?? $type;
+    }
+
+    public function getLinkCodeTextAttr($value, $data): string
+    {
+        if ($value !== '' && $value !== null) {
+            return (string) $value;
+        }
+        $linkId = (int) ($data['split_link_id'] ?? 0);
+        if ($linkId <= 0) {
+            return '';
+        }
+        $code = Link::where('id', $linkId)->value('link_code');
+        return (string) $code;
+    }
+
+    public function getStartTimeTextAttr($value, $data): string
+    {
+        return self::formatTimeText($data['start_time'] ?? null);
+    }
+
+    public function getEndTimeTextAttr($value, $data): string
+    {
+        return self::formatTimeText($data['end_time'] ?? null);
+    }
+
+    public function getStatusTextAttr($value, $data): string
+    {
+        $key = (string) ($data['status'] ?? '');
+        $list = $this->getStatusList();
+        return $list[$key] ?? $key;
+    }
+
+    /**
+     * 构建列表用 click_count 子查询 SQL 片段
+     */
+    public static function buildClickCountSubQuery(string $ticketTableAlias = ''): string
+    {
+        $ticketTable = (new self())->getTable();
+        $numberTable = (new Number())->getTable();
+        $t = $ticketTableAlias !== '' ? $ticketTableAlias : $ticketTable;
+        return "(SELECT COALESCE(SUM(n.visit_count), 0) FROM `{$numberTable}` n "
+            . "WHERE n.ticket_name = `{$t}`.ticket_name "
+            . "AND n.split_link_id = `{$t}`.split_link_id "
+            . "AND n.admin_id = `{$t}`.admin_id) AS click_count";
+    }
+
+    /**
+     * @param array<string, mixed> $data
+     */
+    private static function sumVisitCountForTicket(array $data): int
+    {
+        $ticketName = (string) ($data['ticket_name'] ?? '');
+        $linkId = (int) ($data['split_link_id'] ?? 0);
+        $adminId = (int) ($data['admin_id'] ?? 0);
+        if ($ticketName === '' || $linkId <= 0) {
+            return 0;
+        }
+        $sum = Db::name('split_number')
+            ->where('ticket_name', $ticketName)
+            ->where('split_link_id', $linkId)
+            ->where('admin_id', $adminId)
+            ->sum('visit_count');
+        return (int) $sum;
+    }
+
+    /**
+     * @param mixed $value
+     */
+    private static function parseTimeValue($value): ?int
+    {
+        if ($value === '' || $value === null) {
+            return null;
+        }
+        if (is_numeric($value)) {
+            return (int) $value;
+        }
+        $ts = strtotime((string) $value);
+        return $ts === false ? null : $ts;
+    }
+
+    /**
+     * @param mixed $value
+     */
+    private static function formatTimeText($value): string
+    {
+        if ($value === '' || $value === null || !is_numeric($value)) {
+            return '';
+        }
+        $ts = (int) $value;
+        return $ts > 0 ? date('Y-m-d H:i:s', $ts) : '';
+    }
+}