修复工单名称纯数字

_php_code/.well-known/acme-challenge/47demv6l5lvam1gzqdkzrih64pb0tzqd

@@ -0,0 +1 @@
+47demv6l5lvam1gzqdkzrih64pb0tzqd.gddJCefh0gXT5ZBsRHlHGniOhraU34wwA4o-jjmdTFw

_php_code/1.txt

@@ -0,0 +1 @@
+1213

_php_code/A2c.php

@@ -1,55 +1,144 @@
 <?php
-// A2c云控
+// A2c云控 — 测试脚本（短链/长链 + Real Browser 拦截 API，对齐生产 A2cSpider）
 
 require_once __DIR__ . '/AbstractScrmSpider.class.php';
+require_once __DIR__ . '/SplitPageUrlResolver.php';
 
 class A2c extends AbstractScrmSpider
 {
-    const API_LIST  = '/api/talk/counter/share/record/list';    // 列表API地址
+    const API_LIST  = '/api/talk/counter/share/record/list';
-    const API_DETAILS = '/api/talk/counter/share/detail';       // 详情API地址
+
-    const API_COUNT = '';                                       // 总数API地址
+    const API_DETAILS = '/api/talk/counter/share/detail';
-    const DEFAULT_PER_PAGE_COUNT = 20;                          // List默认每页显示的数量
+
+    const API_COUNT = '';
+
+    const DEFAULT_PER_PAGE_COUNT = 20;
+
+    /** @var string */
     private $pageUrl;
+
+    /** @var string */
     private $account;
+
+    /** @var string */
     private $password;
+
+    /** @var UnifiedScrmData */
     private $unifiedData;
 
-    // 实例化时动态传入账号和密码
+    /** @var string HTTP 预解析后的落地 URL */
+    private $landingUrl = '';
+
     public function __construct($pageUrl, $account, $password, $nodeHost = 'http://127.0.0.1:3001')
     {
         parent::__construct($nodeHost);
         $this->account = $account;
         $this->password = $password;
         $this->pageUrl = $pageUrl;
-        
+        $this->landingUrl = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
     protected function getSpiderConfig()
     {
+        $antiBot = $this->buildAntiBotConfig();
+
+        $this->logDebug('a2c spider config', [
+            'pageUrl'              => $this->pageUrl,
+            'landingUrl'           => $this->landingUrl,
+            'sessionKey'           => $antiBot['sessionKey'] ?? '',
+            'cfClearanceRequired'  => $antiBot['cfClearanceRequired'] ?? null,
+        ]);
+
         return [
             'pageUrl'        => $this->pageUrl,
-            'apiUrls' => [self::API_LIST, self::API_DETAILS],
+            'listApi'        => self::API_LIST,
-            
+            'detailApi'      => self::API_DETAILS,
-            // 明确指派角色
-            'listApi'   => self::API_LIST,                  // 必须
-            'detailApi' => self::API_DETAILS,               // 选填
-            
             'listMethod'     => 'POST',
-            
             'paginationMode' => self::MODE_UI,
-            
             'authActions'    => [
-                // ['type' => 'type', 'selector' => 'input[type="password"]', 'value' => $this->password],
+                ['type' => 'wait', 'ms' => 2000],
-                // ['type' => 'type', 'selector' => '#username_input', 'value' => $this->account],
+            ],
-                // ['type' => 'press', 'key' => 'Enter'],
+            'antiBot'        => $antiBot,
-                
-                ['type' => 'wait', 'ms' => 2000]
-            ]
         ];
     }
 
-    // 只负责解析 List 的总页数
+    /**
+     * A2C：业务域 + 分享 id 会话；短链仍作 pageUrl，landingUrlHint 供 Node 直达长链
+     *
+     * @return array<string, mixed>
+     */
+    private function buildAntiBotConfig()
+    {
+        $sessionScope = $this->resolveA2cSessionScope();
+
+        return [
+            'enabled'                => true,
+            'profile'                => 'real',
+            'turnstile'              => true,
+            'solverFallback'         => true,
+            'cfClearanceRequired'    => false,
+            'sessionKey'             => 'a2c:' . $sessionScope,
+            'challengeTimeoutMs'     => 60000,
+            'landingUrlHint'         => $this->landingUrl,
+            'cfCloudflareSolver'     => true,
+            'cfChallengeMode'        => 'managed',
+            'businessHostHint'       => $this->resolveA2cSessionHost(),
+            'postCfReadyUrlContains' => '/visitors/counter/share',
+            'postCfReadySelector'    => '.el-table',
+            'postCfReadyApiUrl'      => '/api/talk/counter/share/record/list',
+            'postCfReadyTimeoutMs'   => 60000,
+            'postCfSettleMs'         => 500,
+            'postCfSpaWaitMs'        => 8000,
+        ];
+    }
+
+    /**
+     * A2C 业务域 host
+     */
+    private function resolveA2cSessionHost()
+    {
+        $candidates = [];
+        if ($this->landingUrl !== '') {
+            $candidates[] = (string) parse_url($this->landingUrl, PHP_URL_HOST);
+        }
+        $candidates[] = (string) parse_url($this->pageUrl, PHP_URL_HOST);
+
+        foreach ($candidates as $host) {
+            $host = strtolower(trim($host));
+            if ($host !== '' && strpos($host, 'a2c.chat') !== false) {
+                return $host;
+            }
+        }
+
+        return 'user.a2c.chat';
+    }
+
+    /**
+     * A2C 会话 scope：host + share id
+     */
+    private function resolveA2cSessionScope()
+    {
+        $host = $this->resolveA2cSessionHost();
+        $shareId = $this->extractA2cShareId($this->pageUrl);
+        if ($shareId === '' && $this->landingUrl !== '') {
+            $shareId = $this->extractA2cShareId($this->landingUrl);
+        }
+
+        return $shareId !== '' ? $host . ':' . $shareId : $host;
+    }
+
+    private function extractA2cShareId($url)
+    {
+        $query = (string) parse_url($url, PHP_URL_QUERY);
+        if ($query === '') {
+            return '';
+        }
+        parse_str($query, $params);
+
+        return isset($params['id']) ? trim((string) $params['id']) : '';
+    }
+
     protected function extractListTotalPages($listFirstPageData, $countData = null)
     {
         $default_per_page_count = self::DEFAULT_PER_PAGE_COUNT;
@@ -59,43 +148,37 @@ class A2c extends AbstractScrmSpider
             return 1;
         }
 
-        return ceil($listFirstPageData['data']['total']/$default_per_page_count);
+        return (int) ceil($listFirstPageData['data']['total'] / $default_per_page_count);
     }
 
-    // 只负责组装 List 的翻页参数
     protected function buildListPageParams($page)
     {
         return ['page' => $page, 'pageSize' => self::DEFAULT_PER_PAGE_COUNT];
     }
 
-    // 提供 List 的下一页按钮信息
     protected function getUiPaginationConfig()
     {
         return [
             'nextBtnSelector' => '.btn-next',
-            'waitMs'          => 2000
+            'waitMs'          => 2000,
         ];
     }
 
-    // 清爽至极的数据清洗：详情是详情，列表是列表
     protected function parseToUnifiedData($detailData, $allListPagesData)
     {
         $unifiedData = $this->unifiedData;
 
-        // 1. 如果捕获到了详情数据，提取今日新增
         if ($detailData) {
             $unifiedData->todayNewCount = (int) ($detailData['data']['newFollowersToday'] ?? 0);
         }
 
-        // 2. 循环合并了所有页数的 List 数组
         foreach ($allListPagesData as $pageRaw) {
             $records = $pageRaw['data']['rows'] ?? [];
             foreach ($records as $item) {
                 if (!empty($item['account'])) {
-                    $number = $item['account'] ?? null;
+                    $number = $item['account'];
-                    $isOnline = (isset($item['numberStatus']) && $item['numberStatus'] == 1);
+                    $isOnline = (isset($item['numberStatus']) && (int) $item['numberStatus'] === 1);
-                    
+                    $unifiedData->addNumber($number, $isOnline, (int) ($item['newFollowersToday'] ?? 0));
-                    $unifiedData->addNumber($number, $isOnline, $item['newFollowersToday']);
                 }
             }
         }

_php_code/AbstractScrmSpider.class.php

@@ -75,11 +75,23 @@ abstract class AbstractScrmSpider
     const MODE_FETCH = 'fetch';      // 极速并发拉取 (推荐默认)
     const MODE_UI    = 'ui_click';   // 强制 UI 点击下一页
 
+    /** CLI 测试时输出 Node 请求/失败详情 */
+    protected $verbose = false;
+
     protected $nodeHost;
 
     public function __construct($nodeHost = 'http://127.0.0.1:3001')
     {
-        $this->nodeHost = $nodeHost;
+        $this->nodeHost = rtrim($nodeHost, '/');
+    }
+
+    /**
+     * 开启调试输出（测试脚本可调用）
+     */
+    public function setVerbose($verbose = true)
+    {
+        $this->verbose = (bool) $verbose;
+        return $this;
     }
 
     /** ================= 子类必须实现的契约 ================= **/
@@ -106,27 +118,38 @@ abstract class AbstractScrmSpider
         $apiUrlsToIntercept = [$listApi];
         if ($detailApi) { $apiUrlsToIntercept[] = $detailApi; }
         if ($countApi)  { $apiUrlsToIntercept[] = $countApi; }
-// var_dump($apiUrlsToIntercept);
+
-// dump([
+        $antiBot = $config['antiBot'] ?? null;
-//             'pageUrl'     => $config['pageUrl'],
+        $mode = $config['paginationMode'] ?? self::MODE_FETCH;
-//             'apiUrls'     => $apiUrlsToIntercept,
+
-//             'authActions' => $config['authActions']
+        // antiBot + UI 翻页：单 Browser 合并路径（与生产 SplitTicket 同步一致）
-//         ]);
+        if ($this->shouldUseUnifiedBrowserPath($antiBot, $mode)) {
+            return $this->runUnifiedUiPath($config, $antiBot, $apiUrlsToIntercept, $listApi, $detailApi, $countApi);
+        }
+
         // 【阶段一】：初始化并首屏拦截
         $initResult = $this->requestNode('/api/auth-and-intercept', [
             'pageUrl'     => $config['pageUrl'],
             'apiUrls'     => $apiUrlsToIntercept,
-            'authActions' => $config['authActions']
+            'authActions' => $config['authActions'],
-        ]);
+            'antiBot'     => $antiBot,
+        ], $this->resolveAuthInterceptTimeout($antiBot));
 
         if (empty($initResult['success'])) {
-            throw new Exception("初始化失败: " . ($initResult['error'] ?? '未知'));
+            throw new Exception($this->formatNodeFailure('初始化失败', $initResult));
         }
 
         $interceptedApis = $initResult['interceptedApis'];
         $cookies         = $initResult['cookies'];
         $finalPageUrl    = $initResult['finalPageUrl'] ?? $config['pageUrl'];
 
+        $this->logDebug('auth-and-intercept ok', [
+            'finalPageUrl'  => $finalPageUrl,
+            'intercepted'   => array_keys($interceptedApis),
+            'cf'            => $initResult['cf'] ?? null,
+            'browserReused' => $initResult['browserReused'] ?? null,
+        ]);
+
         // 必须拦截到 List 接口，否则无法继续
         if (!isset($interceptedApis[$listApi])) {
             throw new Exception("致命错误：未能拦截到必须的列表接口 [{$listApi}]");
@@ -161,7 +184,8 @@ abstract class AbstractScrmSpider
                         'paramList' => $paramList,
                         'method'    => $config['listMethod'] ?? 'GET'
                     ]],
-                    'cookies' => $cookies
+                    'cookies' => $cookies,
+                    'antiBot' => $antiBot,
                 ], 120);
 
                 if (!empty($fetchResult['success'])) {
@@ -189,7 +213,8 @@ abstract class AbstractScrmSpider
                     'cookies'         => $cookies,
                     'firstPageData'   => $firstPageData, // 传递原始数据源
                     // 🔥 核心补充：把登录剧本原封不动地传给翻页引擎！
-                    'authActions'     => $config['authActions'] 
+                    'authActions'     => $config['authActions'],
+                    'antiBot'         => $antiBot,
                 ], 1200); // 增加 PHP 端的 cURL 超时时间到 400 秒，以包容多次重试产生的耗时
                 
                 if (!empty($uiResult['success']) && !empty($uiResult['data'])) {
@@ -220,18 +245,225 @@ abstract class AbstractScrmSpider
         return $unifiedData;
     }
 
+    /**
+     * 单 Browser 路径：auth + 拦截 + UI 翻页（需 antiBot.sessionKey）
+     */
+    protected function runUnifiedUiPath($config, $antiBot, $apiUrlsToIntercept, $listApi, $detailApi, $countApi)
+    {
+        $uiConfig = $this->getUiPaginationConfig();
+        $sessionKey = is_array($antiBot) ? (string) ($antiBot['sessionKey'] ?? '') : '';
+
+        $this->logDebug('unified browser path', [
+            'sessionKey' => $sessionKey,
+            'listApi'    => $listApi,
+        ]);
+
+        $mergedResult = $this->requestNode('/api/auth-intercept-and-paginate', [
+            'pageUrl'     => $config['pageUrl'],
+            'apiUrls'     => $apiUrlsToIntercept,
+            'authActions' => $config['authActions'] ?? [],
+            'antiBot'     => $antiBot,
+            'pagination'  => [
+                'apiUrl'          => $listApi,
+                'nextBtnSelector' => $uiConfig['nextBtnSelector'] ?? '',
+                'waitMs'          => $uiConfig['waitMs'] ?? 2000,
+                'clicksToPerform' => 9999,
+            ],
+        ], 1200);
+
+        if (empty($mergedResult['success'])) {
+            throw new Exception($this->formatNodeFailure('合并同步失败', $mergedResult));
+        }
+
+        $this->logDebug('auth-intercept-and-paginate ok', [
+            'intercepted'   => array_keys($mergedResult['interceptedApis'] ?? []),
+            'extraPages'    => count($mergedResult['extraPages'] ?? []),
+            'cf'            => $mergedResult['cf'] ?? null,
+            'browserReused' => $mergedResult['browserReused'] ?? null,
+            'finalPageUrl'  => $mergedResult['finalPageUrl'] ?? null,
+        ]);
+
+        $interceptedApis = $mergedResult['interceptedApis'] ?? [];
+        if (!isset($interceptedApis[$listApi])) {
+            throw new Exception("致命错误：未能拦截到必须的列表接口 [{$listApi}]");
+        }
+
+        $detailData = $detailApi && isset($interceptedApis[$detailApi])
+            ? $interceptedApis[$detailApi]['data'] : null;
+        $countData = $countApi && isset($interceptedApis[$countApi])
+            ? $interceptedApis[$countApi]['data'] : null;
+
+        $listApiNode = $interceptedApis[$listApi];
+        $allListPagesData = [$listApiNode['data']];
+        if (!empty($mergedResult['extraPages']) && is_array($mergedResult['extraPages'])) {
+            foreach ($mergedResult['extraPages'] as $pageData) {
+                $allListPagesData[] = $pageData;
+            }
+        }
+
+        $this->extractListTotalPages($listApiNode['data'], $countData);
+
+        return $this->parseToUnifiedData($detailData, $allListPagesData);
+    }
+
+    /**
+     * antiBot 启用且配置了 sessionKey 时，UI 翻页走合并 Browser 路径
+     */
+    protected function shouldUseUnifiedBrowserPath($antiBot, $mode)
+    {
+        if ($mode !== self::MODE_UI) {
+            return false;
+        }
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return false;
+        }
+        return !empty($antiBot['sessionKey']);
+    }
+
+    /**
+     * 格式化 Node 失败信息，附带 CF / 落地页等诊断字段
+     */
+    protected function formatNodeFailure($prefix, $result)
+    {
+        $cfCode = (string) ($result['code'] ?? '');
+        if ($cfCode === 'CF_TURNSTILE_FAILED') {
+            return 'Cloudflare Turnstile 验证失败: ' . ($result['stage'] ?? 'timeout');
+        }
+
+        $parts = [$prefix . ': ' . ($result['error'] ?? '未知')];
+
+        if (!empty($result['finalPageUrl'])) {
+            $parts[] = 'finalPageUrl=' . $result['finalPageUrl'];
+        }
+        if (!empty($result['page']) && is_array($result['page'])) {
+            $page = $result['page'];
+            if (!empty($page['url'])) {
+                $parts[] = 'pageUrl=' . $page['url'];
+            }
+            if (isset($page['elInputInner'])) {
+                $parts[] = 'elInputInner=' . $page['elInputInner'];
+            }
+        }
+        if (!empty($result['cf']) && is_array($result['cf'])) {
+            $cf = $result['cf'];
+            $cfBits = [];
+            if (isset($cf['cfDetected'])) {
+                $cfBits[] = 'cfDetected=' . ($cf['cfDetected'] ? 'true' : 'false');
+            }
+            if (!empty($cf['turnstileStage'])) {
+                $cfBits[] = 'turnstileStage=' . $cf['turnstileStage'];
+            }
+            if (isset($cf['solverUsed'])) {
+                $cfBits[] = 'solverUsed=' . ($cf['solverUsed'] ? 'true' : 'false');
+            }
+            if (isset($cf['elapsedMs'])) {
+                $cfBits[] = 'cfElapsedMs=' . $cf['elapsedMs'];
+            }
+            if (!empty($cfBits)) {
+                $parts[] = implode(', ', $cfBits);
+            }
+        }
+
+        return implode(' | ', $parts);
+    }
+
+    protected function logDebug($message, $context = [])
+    {
+        if (!$this->verbose) {
+            return;
+        }
+        $line = '[Spider] ' . $message;
+        if (!empty($context)) {
+            $line .= ' ' . json_encode($context, JSON_UNESCAPED_UNICODE);
+        }
+        echo $line . "\n";
+    }
+
+    /**
+     * Real Browser + Turnstile 首屏耗时较长，单独放宽 auth-and-intercept 超时
+     *
+     * @param array<string, mixed>|null $antiBot
+     */
+    private function resolveAuthInterceptTimeout($antiBot)
+    {
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return 120;
+        }
+        return 180;
+    }
+
     private function requestNode($endpoint, $payload, $timeout = 60)
     {
-        $ch = curl_init($this->nodeHost . $endpoint);
+        $maxAttempts = 3;
+        $lastDecoded = [];
+        for ($attempt = 1; $attempt <= $maxAttempts; $attempt++) {
+            $lastDecoded = $this->doRequestNode($endpoint, $payload, $timeout, $attempt);
+            if (!empty($lastDecoded['success'])) {
+                return $lastDecoded;
+            }
+            $error = (string) ($lastDecoded['error'] ?? '');
+            if (!$this->shouldRetryNodeResponse($lastDecoded, $error) || $attempt >= $maxAttempts) {
+                return $lastDecoded;
+            }
+            $this->logDebug('node retry', [
+                'endpoint' => $endpoint,
+                'attempt'  => $attempt + 1,
+                'error'    => $error,
+            ]);
+            sleep($attempt);
+        }
+        return $lastDecoded;
+    }
+
+    private function doRequestNode($endpoint, $payload, $timeout, $attempt)
+    {
+        $url = $this->nodeHost . $endpoint;
+        $this->logDebug('node request', [
+            'url'     => $url,
+            'timeout' => $timeout,
+            'attempt' => $attempt,
+        ]);
+
+        $ch = curl_init($url);
         curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
         curl_setopt($ch, CURLOPT_POST, true);
-        curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload));
+        curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload, JSON_UNESCAPED_UNICODE));
         curl_setopt($ch, CURLOPT_HTTPHEADER, ['Content-Type: application/json']);
+        curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, 5);
         curl_setopt($ch, CURLOPT_TIMEOUT, $timeout);
         $response = curl_exec($ch);
-        if (curl_errno($ch)) throw new Exception(curl_error($ch));
+        $httpCode = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        if (curl_errno($ch)) {
+            $err = curl_error($ch);
             curl_close($ch);
-        return json_decode($response, true);
+            throw new Exception($err);
+        }
+        curl_close($ch);
+
+        $decoded = json_decode((string) $response, true);
+        if (!is_array($decoded)) {
+            return ['success' => false, 'error' => 'Node 返回非 JSON', 'httpCode' => $httpCode];
+        }
+        if ($httpCode === 503) {
+            $decoded['success'] = false;
+            $decoded['error'] = (string) ($decoded['error'] ?? '服务繁忙');
+            $decoded['httpCode'] = 503;
+        }
+        return $decoded;
+    }
+
+    private function shouldRetryNodeResponse($decoded, $error)
+    {
+        if ((int) ($decoded['httpCode'] ?? 0) === 503) {
+            return true;
+        }
+        $lower = strtolower($error);
+        foreach (['排队超时', 'queue_timeout', 'timeout', 'net::', 'navigation', 'connection'] as $needle) {
+            if ($needle !== '' && strpos($lower, $needle) !== false) {
+                return true;
+            }
+        }
+        return false;
     }
     
     /**

_php_code/Chatknow.php

@@ -26,6 +26,8 @@ class Chatknow extends AbstractScrmSpider
 
     protected function getSpiderConfig()
     {
+        $host = (string) parse_url($this->pageUrl, PHP_URL_HOST);
+
         return [
             'pageUrl' => $this->pageUrl,
             'apiUrls' => [self::API_LIST],
@@ -43,7 +45,16 @@ class Chatknow extends AbstractScrmSpider
                 // ['type' => 'vue_click', 'selector' => '.layui-btn', 'text' => '搜索'],
                 
                 ['type' => 'wait', 'ms' => 4000]
-            ]
+            ],
+            // ChatKnow 专用：Real Browser + Turnstile + Captcha API 兜底 + 会话复用
+            'antiBot' => [
+                'enabled'            => true,
+                'profile'            => 'real',
+                'turnstile'          => true,
+                'solverFallback'     => true,
+                'sessionKey'         => 'chatknow:' . $host,
+                'challengeTimeoutMs' => 60000,
+            ],
         ];
     }
 

_php_code/Huojian.php

@@ -1,96 +1,188 @@
 <?php
-// 火箭工单
+// 火箭工单 — 测试脚本（短链/长链 + Real Browser + CF + 密码弹窗）
 
 require_once __DIR__ . '/AbstractScrmSpider.class.php';
+require_once __DIR__ . '/SplitPageUrlResolver.php';
 
 class Huojian extends AbstractScrmSpider
 {
-    const API_LIST  = '/prod-api1/biz/counter/link/share/';    // 列表API地址
+    const API_LIST  = '/prod-api1/biz/counter/link/share/';
-    const API_DETAILS = '';       // 详情API地址
+
-    const API_COUNT = '';                                       // 总数API地址
+    const API_DETAILS = '';
-    const DEFAULT_PER_PAGE_COUNT = 20;                          // List默认每页显示的数量
+
+    const API_COUNT = '';
+
+    const DEFAULT_PER_PAGE_COUNT = 20;
+
+    /** @var string */
     private $pageUrl;
+
+    /** @var string */
     private $account;
+
+    /** @var string */
     private $password;
+
+    /** @var UnifiedScrmData */
     private $unifiedData;
 
-    // 实例化时动态传入账号和密码
+    /** @var string */
+    private $landingUrlHint = '';
+
     public function __construct($pageUrl, $account, $password, $nodeHost = 'http://127.0.0.1:3001')
     {
         parent::__construct($nodeHost);
         $this->account = $account;
         $this->password = $password;
         $this->pageUrl = $pageUrl;
-        
+        $this->landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
     protected function getSpiderConfig()
     {
+        $antiBot = $this->buildAntiBotConfig();
+
+        $this->logDebug('huojian spider config', [
+            'pageUrl'             => $this->pageUrl,
+            'landingUrlHint'      => $this->landingUrlHint,
+            'sessionKey'          => $antiBot['sessionKey'] ?? '',
+            'businessHostHint'    => $antiBot['businessHostHint'] ?? '',
+            'cfClearanceRequired' => $antiBot['cfClearanceRequired'] ?? null,
+        ]);
+
         return [
             'pageUrl'        => $this->pageUrl,
-            'apiUrls' => [self::API_LIST],
+            'listApi'        => self::API_LIST,
-            
-            // 明确指派角色
-            'listApi'   => self::API_LIST,                  // 必须
-            
             'listMethod'     => 'POST',
             'paginationMode' => self::MODE_UI,
-            
             'authActions'    => [
-                // 1. 填入密码：寻找 class 包含 el-message-box__input 下面的任意 input
-                // Node.js 会自动扫描所有匹配项，并只把密码强行注入到那个“肉眼可见”的框里
                 ['type' => 'vue_fill', 'selector' => '.el-message-box__input input', 'value' => $this->password],
-                
-                // 2. 停顿 500ms，让 Vue 绑定的 v-model 彻底反应过来
                 ['type' => 'wait', 'ms' => 500],
-                
-                // 3. 点击确认：寻找 MessageBox 底部的蓝色 primary 确认按钮
-                // 同样利用 vue_click 的可见性过滤，无视隐藏的旧弹窗按钮
                 ['type' => 'vue_click', 'selector' => '.el-message-box__btns .el-button--primary'],
-                
+                ['type' => 'wait', 'ms' => 2000],
-                // 4. 等待弹窗淡出，接口开始请求
+            ],
-                ['type' => 'wait', 'ms' => 2000]
+            'antiBot'        => $antiBot,
-            ]
         ];
     }
 
-    // 只负责解析 List 的总页数
+    /**
+     * 对齐生产 AntiBotConfigBuilder 火箭策略（长链 host 动态解析）
+     *
+     * @return array<string, mixed>
+     */
+    private function buildAntiBotConfig()
+    {
+        $sessionScope = $this->resolveHuojianSessionScope();
+        $businessHostHint = $this->resolveHuojianBusinessHostHint();
+
+        return [
+            'enabled'                => true,
+            'profile'                => 'real',
+            'turnstile'              => true,
+            'solverFallback'         => true,
+            'cfClearanceRequired'    => true,
+            'sessionKey'             => 'huojian:' . $sessionScope,
+            'challengeTimeoutMs'     => 60000,
+            'landingUrlHint'         => $this->landingUrlHint,
+            'businessHostHint'       => $businessHostHint,
+            'postCfReadyUrlContains' => '/gds',
+            'postCfReadySelector'    => '.el-message-box__input',
+            'postCfReadyTimeoutMs'   => 45000,
+            'postCfSettleMs'         => 500,
+            'postCfSpaWaitMs'        => 8000,
+        ];
+    }
+
+    private function isHuojianLongLinkUrl($pageUrl)
+    {
+        $path = (string) parse_url($pageUrl, PHP_URL_PATH);
+        if ($path === '' || strpos($path, '/gds') === false) {
+            return false;
+        }
+        $query = [];
+        parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+        return trim((string) ($query['link'] ?? '')) !== '';
+    }
+
+    private function extractHuojianShareToken($pageUrl)
+    {
+        if ($this->isHuojianLongLinkUrl($pageUrl)) {
+            $query = [];
+            parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+            return trim((string) ($query['link'] ?? ''));
+        }
+        $path = trim((string) parse_url($pageUrl, PHP_URL_PATH), '/');
+        if ($path === '' || strpos($path, '/') !== false) {
+            return '';
+        }
+        if (preg_match('/^[a-zA-Z0-9]+$/', $path) !== 1) {
+            return '';
+        }
+
+        return $path;
+    }
+
+    private function resolveHuojianSessionScope()
+    {
+        if ($this->isHuojianLongLinkUrl($this->pageUrl)) {
+            return strtolower((string) parse_url($this->pageUrl, PHP_URL_HOST));
+        }
+        $token = $this->extractHuojianShareToken($this->pageUrl);
+        if ($token !== '') {
+            return 'share.' . $token;
+        }
+        if ($this->landingUrlHint !== '' && $this->isHuojianLongLinkUrl($this->landingUrlHint)) {
+            return strtolower((string) parse_url($this->landingUrlHint, PHP_URL_HOST));
+        }
+
+        return 'unknown';
+    }
+
+    private function resolveHuojianBusinessHostHint()
+    {
+        if ($this->isHuojianLongLinkUrl($this->pageUrl)) {
+            return strtolower((string) parse_url($this->pageUrl, PHP_URL_HOST));
+        }
+        if ($this->landingUrlHint !== '' && $this->isHuojianLongLinkUrl($this->landingUrlHint)) {
+            return strtolower((string) parse_url($this->landingUrlHint, PHP_URL_HOST));
+        }
+
+        return '';
+    }
+
     protected function extractListTotalPages($listFirstPageData, $countData = null)
     {
-        // 只有一页
         return 1;
     }
 
-    // 没有分页返回空数组
     protected function buildListPageParams($page)
     {
         return [];
     }
 
-    // 提供 List 的下一页按钮信息
     protected function getUiPaginationConfig()
     {
         return [];
     }
 
-    // 清爽至极的数据清洗：详情是详情，列表是列表
     protected function parseToUnifiedData($detailData, $allListPagesData)
     {
         $unifiedData = $this->unifiedData;
 
-        $unifiedData->todayNewCount = $allListPagesData[0]['data']['counterWorker']['newTodayFriend'];
+        $unifiedData->todayNewCount = (int) ($allListPagesData[0]['data']['counterWorker']['newTodayFriend'] ?? 0) + (int) ($allListPagesData[0]['data']['counterWorker']['newRemovedTodayFriend'] ?? 0);
         
-        // 2. 循环合并了所有页数的 List 数组
         $count = 0;
         foreach ($allListPagesData as $pageRaw) {
             $records = $pageRaw['data']['counterCsAccountVo'] ?? [];
             foreach ($records as $item) {
                 if (!empty($item['accountLogin'])) {
-                    $number = $item['accountLogin'] ?? null;
+                    $number = $item['accountLogin'];
-                    $isOnline = (isset($item['accountStatus']) && $item['accountStatus'] == 1);
+                    $isOnline = (isset($item['accountStatus']) && (int) $item['accountStatus'] === 1);
                     $count++;
-                    $unifiedData->addNumber($number, $isOnline, $item['newTodayFriend']);
+                    $unifiedData->addNumber($number, $isOnline, (int) ($item['newTodayFriend'] ?? 0));
                 }
             }
         }

_php_code/SplitPageUrlResolver.php

@@ -0,0 +1,131 @@
+<?php
+
+declare(strict_types=1);
+
+/**
+ * 短链 HTTP 重定向预解析（与 puppeteer-api/url-resolve.js 行为对齐）
+ *
+ * 用于 antiBot.sessionKey 按落地业务域生成，工单 URL 仍可为 yyk.ink 等短链。
+ */
+final class SplitPageUrlResolver
+{
+    private const REDIRECT_CODES = [301, 302, 303, 307, 308];
+
+    /**
+     * 跟随 HTTP 重定向，返回最终 URL；失败时返回原始 URL
+     */
+    public static function resolveFinalUrl(string $pageUrl, int $maxRedirects = 10, int $timeoutSec = 12): string
+    {
+        $current = trim($pageUrl);
+        if ($current === '') {
+            return '';
+        }
+
+        for ($i = 0; $i < $maxRedirects; $i++) {
+            $response = self::fetchHeadOrGet($current, $timeoutSec);
+            if ($response === null) {
+                return $current;
+            }
+
+            $code = $response['code'];
+            $location = $response['location'];
+            if (!in_array($code, self::REDIRECT_CODES, true) || $location === '') {
+                return $current;
+            }
+
+            $current = self::resolveRelativeUrl($current, $location);
+        }
+
+        return $current;
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function fetchHeadOrGet(string $url, int $timeoutSec): ?array
+    {
+        $result = self::curlOnce($url, true, $timeoutSec);
+        if ($result !== null) {
+            return $result;
+        }
+        return self::curlOnce($url, false, $timeoutSec);
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function curlOnce(string $url, bool $headOnly, int $timeoutSec): ?array
+    {
+        if (!function_exists('curl_init')) {
+            return null;
+        }
+
+        $ch = curl_init($url);
+        if ($ch === false) {
+            return null;
+        }
+
+        curl_setopt_array($ch, [
+            CURLOPT_NOBODY         => $headOnly,
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_FOLLOWLOCATION => false,
+            CURLOPT_TIMEOUT        => $timeoutSec,
+            CURLOPT_HEADER         => true,
+            CURLOPT_USERAGENT      => 'Mozilla/5.0 (compatible; SplitPageUrlResolver/1.0)',
+        ]);
+
+        $body = curl_exec($ch);
+        if ($body === false) {
+            curl_close($ch);
+            return null;
+        }
+
+        $code = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $redirectUrl = (string) curl_getinfo($ch, CURLINFO_REDIRECT_URL);
+        curl_close($ch);
+
+        $location = $redirectUrl;
+        if ($location === '' && is_string($body)) {
+            $location = self::parseLocationHeader($body);
+        }
+
+        return ['code' => $code, 'location' => trim($location)];
+    }
+
+    private static function parseLocationHeader(string $rawHeaders): string
+    {
+        foreach (preg_split('/\r\n|\n|\r/', $rawHeaders) as $line) {
+            if (stripos($line, 'Location:') === 0) {
+                return trim(substr($line, 9));
+            }
+        }
+        return '';
+    }
+
+    private static function resolveRelativeUrl(string $baseUrl, string $location): string
+    {
+        if (preg_match('#^https?://#i', $location)) {
+            return $location;
+        }
+
+        $base = parse_url($baseUrl);
+        if (!is_array($base)) {
+            return $location;
+        }
+
+        $scheme = (string) ($base['scheme'] ?? 'https');
+        $host = (string) ($base['host'] ?? '');
+        if ($host === '') {
+            return $location;
+        }
+
+        if (strpos($location, '/') === 0) {
+            return $scheme . '://' . $host . $location;
+        }
+
+        $path = (string) ($base['path'] ?? '/');
+        $dir = rtrim(str_replace(basename($path), '', $path), '/');
+
+        return $scheme . '://' . $host . ($dir !== '' ? $dir . '/' : '/') . $location;
+    }
+}

_php_code/Whatshub.php

@@ -7,8 +7,12 @@ class Whatshub extends AbstractScrmSpider
 {
     const API_LIST  = '/api/whatshub-counter/workShare/open/detail';    // 列表API地址
     const API_DETAILS = '/api/whatshub-counter/workShare/open/statistics';       // 详情API地址
+    /** shareCode + password 直连接口（一次返回全量号码，无需翻页） */
+    const API_DETAIL_BY_SHARE_CODE = '/api/whatshub-counter/workShare/open/detailByShareCode';
     const API_COUNT = '';                                       // 总数API地址
     const DEFAULT_PER_PAGE_COUNT = 20;                          // List默认每页显示的数量
+    const API_FETCH_TIMEOUT_SEC = 20;
+
     private $pageUrl;
     private $account;
     private $password;
@@ -25,6 +29,165 @@ class Whatshub extends AbstractScrmSpider
         $this->unifiedData = new UnifiedScrmData();
     }
 
+    /**
+     * API 优先：detailByShareCode 直抓；失败则回退 Node 爬虫
+     */
+    public function run()
+    {
+        $apiResult = $this->tryFetchViaShareCodeApi();
+        if ($apiResult instanceof UnifiedScrmData) {
+            $this->logDebug('whatshub api path ok', ['count' => count($apiResult->numbers)]);
+            return $apiResult;
+        }
+
+        $this->logDebug('whatshub api skipped or failed, fallback node', []);
+        return parent::run();
+    }
+
+    /**
+     * 从短链 pageUrl 解析 shareCode，例如 /m/KMYBBInp2066/1 → KMYBBInp2066
+     *
+     * @return string|null
+     */
+    private function extractShareCodeFromPageUrl()
+    {
+        $path = (string) parse_url($this->pageUrl, PHP_URL_PATH);
+        if ($path === '') {
+            return null;
+        }
+        if (preg_match('#/m/([^/]+)/#', $path, $matches)) {
+            return $matches[1];
+        }
+        return null;
+    }
+
+    /**
+     * 拼接 detailByShareCode 完整 GET URL
+     *
+     * @param string $shareCode
+     * @return string|null
+     */
+    private function buildShareCodeApiUrl($shareCode)
+    {
+        $parsed = parse_url($this->pageUrl);
+        $scheme = isset($parsed['scheme']) ? $parsed['scheme'] : 'https';
+        $host = isset($parsed['host']) ? $parsed['host'] : '';
+        if ($host === '') {
+            return null;
+        }
+
+        $query = http_build_query([
+            'shareCode' => $shareCode,
+            'password'  => $this->password,
+        ]);
+
+        return $scheme . '://' . $host . self::API_DETAIL_BY_SHARE_CODE . '?' . $query;
+    }
+
+    /**
+     * 尝试通过 shareCode API 抓取；成功返回 UnifiedScrmData，否则返回 null
+     *
+     * @return UnifiedScrmData|null
+     */
+    private function tryFetchViaShareCodeApi()
+    {
+        if ($this->password === '' || $this->password === null) {
+            $this->logDebug('whatshub api skip: empty password', []);
+            return null;
+        }
+
+        $shareCode = $this->extractShareCodeFromPageUrl();
+        if ($shareCode === null || $shareCode === '') {
+            $this->logDebug('whatshub api skip: cannot parse shareCode', ['pageUrl' => $this->pageUrl]);
+            return null;
+        }
+
+        $apiUrl = $this->buildShareCodeApiUrl($shareCode);
+        if ($apiUrl === null) {
+            $this->logDebug('whatshub api skip: invalid pageUrl host', ['pageUrl' => $this->pageUrl]);
+            return null;
+        }
+
+        $this->logDebug('whatshub api request', ['url' => preg_replace('/password=[^&]+/', 'password=***', $apiUrl)]);
+
+        $ch = curl_init($apiUrl);
+        curl_setopt_array($ch, [
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_CONNECTTIMEOUT => 5,
+            CURLOPT_TIMEOUT        => self::API_FETCH_TIMEOUT_SEC,
+            CURLOPT_HTTPHEADER     => [
+                'Accept: application/json',
+                'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36',
+            ],
+        ]);
+
+        $response = curl_exec($ch);
+        $httpCode = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $curlErr = curl_error($ch);
+        curl_close($ch);
+
+        if ($response === false || $curlErr !== '') {
+            $this->logDebug('whatshub api curl failed', ['error' => $curlErr]);
+            return null;
+        }
+
+        if ($httpCode !== 200) {
+            $this->logDebug('whatshub api http error', ['httpCode' => $httpCode]);
+            return null;
+        }
+
+        $payload = json_decode($response, true);
+        if (!is_array($payload)) {
+            $this->logDebug('whatshub api invalid json', []);
+            return null;
+        }
+
+        if ((int) ($payload['code'] ?? 0) !== 200) {
+            $this->logDebug('whatshub api business error', [
+                'code' => $payload['code'] ?? null,
+                'msg'  => $payload['msg'] ?? '',
+            ]);
+            return null;
+        }
+
+        if (!isset($payload['data']) || !is_array($payload['data'])) {
+            $this->logDebug('whatshub api invalid data field', []);
+            return null;
+        }
+
+        return $this->parseShareCodeApiResponse($payload);
+    }
+
+    /**
+     * 将 detailByShareCode 响应映射为 UnifiedScrmData
+     *
+     * @param array<string, mixed> $payload
+     * @return UnifiedScrmData
+     */
+    private function parseShareCodeApiResponse(array $payload)
+    {
+        $unifiedData = new UnifiedScrmData();
+        $todayNewSum = 0;
+
+        foreach ($payload['data'] as $item) {
+            if (!is_array($item) || empty($item['account'])) {
+                continue;
+            }
+
+            $number = (string) $item['account'];
+            $isOnline = isset($item['isOnline']) && (int) $item['isOnline'] === 1;
+            $dayNewFans = (int) ($item['dayNewFans'] ?? 0);
+
+            $unifiedData->addNumber($number, $isOnline, $dayNewFans);
+            $todayNewSum += $dayNewFans;
+        }
+
+        $unifiedData->todayNewCount = $todayNewSum;
+        $unifiedData->total = count($unifiedData->numbers);
+
+        return $unifiedData;
+    }
+
     protected function getSpiderConfig()
     {
         $host = (string) parse_url($this->pageUrl, PHP_URL_HOST);
@@ -33,14 +196,14 @@ class Whatshub extends AbstractScrmSpider
             'apiUrls' => [self::API_LIST, self::API_DETAILS],
 
             // 明确指派角色
-            'listApi'   => self::API_LIST,                  // 必须
+            'listApi'   => self::API_LIST,
+            'detailApi' => self::API_DETAILS,
 
             'listMethod' => 'POST',
             'paginationMode' => self::MODE_UI,
 
             'authActions' => [
-                // 1. 填入密码：寻找 class 包含 el-message-box__input 下面的任意 input
+                // Node antiBot.postCfReady* 会在 CF 成功后等待 work-order-sharing + .el-input__inner
-                // Node.js 会自动扫描所有匹配项，并只把密码强行注入到那个“肉眼可见”的框里
                 ['type' => 'vue_fill', 'selector' => '.el-input__inner', 'value' => $this->password],
 
                 // 2. 停顿 500ms，让 Vue 绑定的 v-model 彻底反应过来
@@ -51,16 +214,21 @@ class Whatshub extends AbstractScrmSpider
                 ['type' => 'vue_click', 'selector' => '.vxe-button-group .theme--primary'],
 
                 // 4. 等待弹窗淡出，接口开始请求
-                ['type' => 'wait', 'ms' => 2200]
+                ['type' => 'wait', 'ms' => 2200],
             ],
             // Whatshub 专用：Real Browser + Turnstile + Captcha API 兜底 + 会话复用
+            // sessionKey 必须与 pageUrl 的 host 一致，例如 web.whatshub.cc
             'antiBot' => [
                 'enabled'            => true,
                 'profile'            => 'real',
                 'turnstile'          => true,
                 'solverFallback'     => true,
-                'sessionKey'         => 'whatshub:' . $host,
+                'challengeTimeoutMs' => 40000,
-                'challengeTimeoutMs' => 60000,
+                'postCfReadyUrlContains' => 'work-order-sharing',
+                'postCfReadySelector'    => '.el-input__inner',
+                'postCfReadyTimeoutMs'   => 30000,
+                'postCfSettleMs'         => 500,
+                'postCfSpaWaitMs'        => 3000,
             ],
         ];
     }
@@ -69,7 +237,7 @@ class Whatshub extends AbstractScrmSpider
     protected function extractListTotalPages($listFirstPageData, $countData = null)
     {
         $default_per_page_count = self::DEFAULT_PER_PAGE_COUNT;
-        $this->unifiedData->total = $listFirstPageData['data']['total'];
+        $this->unifiedData->total = $listFirstPageData['total'];
 
         if ($this->unifiedData->total <= $default_per_page_count) {
             return 1;
@@ -89,7 +257,7 @@ class Whatshub extends AbstractScrmSpider
     {
         return [
             'nextBtnSelector' => '.vxe-pager--next-btn',
-            'waitMs'          => 1500
+            'waitMs'          => 1500,
         ];
     }
 
@@ -105,7 +273,7 @@ class Whatshub extends AbstractScrmSpider
 
         // 2. 循环合并了所有页数的 List 数组
         foreach ($allListPagesData as $pageRaw) {
-            $records = $pageRaw['data']['rows'] ?? []; 
+            $records = $pageRaw['rows'] ?? [];
             foreach ($records as $item) {
                 if (!empty($item['account'])) {
                     $number = $item['account'] ?? null;
@@ -116,7 +284,7 @@ class Whatshub extends AbstractScrmSpider
             }
         }
 
-        // 🚀 3. 终极统计：所有翻页数据均已入库，此时再统计真实的 Total 总数
+        // 3. 终极统计：所有翻页数据均已入库，此时再统计真实的 Total 总数
         $unifiedData->total = count($unifiedData->numbers);
 
         return $unifiedData;

_php_code/index.php

@@ -11,50 +11,52 @@ require_once __DIR__ . '/SsCustomer.php';   // SS云控(Customer)
 require_once __DIR__ . '/Haiwang.php';      // 海王
 require_once __DIR__ . '/Whatshub.php';    // Whatshub 工单平台
 
-try {
+// try {
-    /*
+//     /*
-    命令行可以测试Cloudflare防火墙
-    curl -s -X POST http://127.0.0.1:3001/api/auth-and-intercept \
-      -H 'Content-Type: application/json' \
-      -d '{
-        "pageUrl": "https://web.whatshub.cc/m/iTYsWKQH5030/1",
-        "apiUrls": ["/api/whatshub-counter/workShare/open/detail"],
-        "authActions": [
-                    {"type": "vue_fill", "selector": ".el-input__inner", "value": "745030"},
-                    {"type": "wait", "ms": 500},
-                    {"type": "vue_click", "selector": ".vxe-button-group .theme--primary"},
-                    {"type": "wait", "ms": 2200}
-                ],
-        "antiBot": {
-          "enabled": true,
-          "profile": "real",
-          "turnstile": true,
-          "solverFallback": true,
-          "sessionKey": "whatshub:t.flowerbells.top",
-          "challengeTimeoutMs": 60000
-        }
-      }' | jq .
-    */
     
-    echo "🚀 开始执行<Whatshub 工单平台>抓取任务 (多引擎智能调度)...\n\r";
+//     命令行可以测试Cloudflare防火墙
-    $pageUrl = 'https://web.whatshub.cc/m/iTYsWKQH5030/1';     // PageUrl 入口授权页
+//     curl -s -X POST http://127.0.0.1:3001/api/auth-and-intercept \
-    $username = "";     // 登录账号
+//       -H 'Content-Type: application/json' \
-    $password = "745030";     // 登录密码
+//       -d '{
-    $spider = new Whatshub($pageUrl, $username, $password);
+//         "pageUrl": "https://web.whatshub.cc/m/KMYBBInp2066/1",
-    $finalData = $spider->run();
+//         "apiUrls": ["/api/whatshub-counter/workShare/open/detail"],
+//         "authActions": [
+//                     {"type": "wait", "ms": 1000},
+//                     {"type": "vue_fill", "selector": ".el-input__wrapper > .el-input__inner", "value": "602066"},
+//                     {"type": "wait", "ms": 500},
+//                     {"type": "vue_click", "selector": ".vxe-button-group .theme--primary"},
+//                     {"type": "wait", "ms": 2200}
+//                 ],
+//         "antiBot": {
+//           "enabled": true,
+//           "profile": "real",
+//           "turnstile": true,
+//           "solverFallback": true,
+//           "sessionKey": "whatshub:web.whatshub.cc",
+//           "challengeTimeoutMs": 60000
+//         }
+//       }' | jq .
+//     */
     
-    echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "🚀 开始执行<Whatshub 工单平台>抓取任务 (多引擎智能调度)...\n\r";
-    echo "----------------------------------------\n\r";
+//     $pageUrl = 'https://web.whatshub.cc/m/KMYBBInp2066/1';     // PageUrl 入口授权页
-    echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     $username = "";     // 登录账号
-    echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     $password = "602066";     // 登录密码
-    echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     $spider = new Whatshub($pageUrl, $username, $password);
-    echo "Total：" . $finalData->total . " 个号码\n\r";
+//     $finalData = $spider->run();
-    echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+
-    echo "号码列表：\n\r";
+//     echo "✅ 任务完成！统一数据如下：\n\r";
-    echo dd($finalData->numbers);
+//     echo "----------------------------------------\n\r";
-} catch (Exception $e) {
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
-    echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
-}
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
 
 
 // try {
@@ -78,27 +80,30 @@ try {
 //     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
 // }
 
-// try {
+try {
-//     echo "🚀 开始执行<A2c云控>抓取任务 (多引擎智能调度)...\n\r";
+    echo "🚀 开始执行<A2c云控>抓取任务 (多引擎智能调度)...\n\r";
-//     $pageUrl = 'https://yyk.ink/8415O53';     // PageUrl 入口授权页
+    // 长链：快速验证业务页拦截（推荐先测通）
-//     $username = "";     // 登录账号
+    // $pageUrl = 'https://user.a2c.chat/visitors/counter/share?id=1b2cf9a91e2647c185b252e723c871de';
-//     $password = "";     // 登录密码
+    // 短链：与客户后台一致，上线前必须回归
-//     $spider = new A2c($pageUrl, $username, $password);
+    $pageUrl = 'https://yyk.ink/5H3O8b';
-//     $finalData = $spider->run();
+    $username = "";
+    $password = "";
+    $spider = (new A2c($pageUrl, $username, $password))->setVerbose(true);
+    $finalData = $spider->run();
 
-//     echo "✅ 任务完成！统一数据如下：\n\r";
+    echo "✅ 任务完成！统一数据如下：\n\r";
-//     echo "----------------------------------------\n\r";
+    echo "----------------------------------------\n\r";
-//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+    echo "当日新增：{$finalData->todayNewCount} 人\n\r";
-//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+    echo "在线号码：{$finalData->totalOnline} 个\n\r";
-//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+    echo "离线号码：{$finalData->totalOffline} 个\n\r";
-//     echo "Total：" . $finalData->total . " 个号码\n\r";
+    echo "Total：" . $finalData->total . " 个号码\n\r";
-//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+    echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
-//     echo "号码列表：\n\r";
+    echo "号码列表：\n\r";
-//     echo dd($finalData->numbers);
+    echo dd($finalData->numbers);
     
-// } catch (Exception $e) {
+} catch (Exception $e) {
-//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+    echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
-// }
+}
 
 // try {
 //     echo "🚀 开始执行<星河云控>抓取任务 (多引擎智能调度)...\n\r";
@@ -123,10 +128,13 @@ try {
 
 // try {
 //     echo "🚀 开始执行<火箭工单>抓取任务 (多引擎智能调度)...\n\r";
-//     $pageUrl = 'https://s.url99.me/68vfje8m';     // PageUrl 入口授权页
+//     // 长链（业务域动态，如 v3.url66.me）
-//     $username = "";     // 登录账号
+//     // $pageUrl = 'https://v3.url66.me/gds?link=6a387e66e4b09e9d162cd647';
-//     $password = "542187";     // 登录密码
+//     // 短链（与客户后台一致）
-//     $spider = new Huojian($pageUrl, $username, $password);
+//     $pageUrl = 'https://s.url99.me/50q3622j';
+//     $username = "";
+//     $password = "你的分享密码";
+//     $spider = (new Huojian($pageUrl, $username, $password))->setVerbose(true);
 //     $finalData = $spider->run();
 
 //     echo "✅ 任务完成！统一数据如下：\n\r";

_php_code/test.php

@@ -0,0 +1,210 @@
+<?php
+error_reporting(E_ALL);
+ini_set('display_errors', 'ON');
+echo 1111;exit;
+// 文件名: run.php
+// require_once __DIR__ . '/Chatknow.php';      // ChatKnow SCRM
+require_once __DIR__ . '/A2c.php';          // A2c云控
+// require_once __DIR__ . '/Xinghe2.php';      // 星河云控
+require_once __DIR__ . '/Huojian.php';      // 火箭
+// require_once __DIR__ . '/SsCustomer.php';   // SS云控(Customer)
+// require_once __DIR__ . '/Haiwang.php';      // 海王
+// require_once __DIR__ . '/Whatshub.php';    // Whatshub 工单平台
+
+// try {
+//     /*
+//     命令行可以测试Cloudflare防火墙
+//     curl -s -X POST http://127.0.0.1:3001/api/auth-and-intercept \
+//       -H 'Content-Type: application/json' \
+//       -d '{
+//         "pageUrl": "https://web.whatshub.cc/m/iTYsWKQH5030/1",
+//         "apiUrls": ["/api/whatshub-counter/workShare/open/detail"],
+//         "authActions": [
+//                     {"type": "vue_fill", "selector": ".el-input__inner", "value": "745030"},
+//                     {"type": "wait", "ms": 500},
+//                     {"type": "vue_click", "selector": ".vxe-button-group .theme--primary"},
+//                     {"type": "wait", "ms": 2200}
+//                 ],
+//         "antiBot": {
+//           "enabled": true,
+//           "profile": "real",
+//           "turnstile": true,
+//           "solverFallback": true,
+//           "sessionKey": "whatshub:t.flowerbells.top",
+//           "challengeTimeoutMs": 60000
+//         }
+//       }' | jq .
+//     */
+    
+//     echo "🚀 开始执行<Whatshub 工单平台>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://web.whatshub.cc/m/iTYsWKQH5030/1';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "745030";     // 登录密码
+//     $spider = new Whatshub($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+
+// try {
+//     echo "🚀 开始执行<ChatKnow SCRM>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://user.chatknow.com/child/workorder-share?shareKey=jf5t6MNrJ2mC76N';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "";     // 登录密码
+//     $spider = new Chatknow($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+// try {
+//     echo "🚀 开始执行<A2c云控>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://yyk.ink/52oXZRG';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "";     // 登录密码
+//     $spider = new A2c($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+    
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+// try {
+//     echo "🚀 开始执行<星河云控>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'http://8.218.14.51/share/share/index.html?token=hn6z3egq4nnnebkv4063pcdouzr4ug5js902mlqo2n3yp9gzhe';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "";     // 登录密码
+//     $spider = new Xinghe($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+try {
+    echo "🚀 开始执行<火箭工单>抓取任务 (多引擎智能调度)...\n\r";
+    $pageUrl = 'https://s.url99.me/50q3622j';     // PageUrl 入口授权页
+    $username = "";     // 登录账号
+    $password = "666666";     // 登录密码
+    $spider = new Huojian($pageUrl, $username, $password);
+    $finalData = $spider->run();
+
+    echo "✅ 任务完成！统一数据如下：\n\r";
+    echo "----------------------------------------\n\r";
+    echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+    echo "在线号码：{$finalData->totalOnline} 个\n\r";
+    echo "离线号码：{$finalData->totalOffline} 个\n\r";
+    echo "Total：" . $finalData->total . " 个号码\n\r";
+    echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+    echo "号码列表：\n\r";
+    echo dd($finalData->numbers);
+    
+} catch (Exception $e) {
+    echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+}
+
+// try {
+//     echo "🚀 开始执行<SS云控(Customer)>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://app.salesmartly.vip/next/share/reports/verify/customer/fwt7cg';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "123456";     // 登录密码
+//     $spider = new SsCustomer($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+    
+    
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+// try {
+//     echo "🚀 开始执行<海王>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://admin.haiwangweb.com/web#/accountshow/pZsEulYrb';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "9999";     // 登录密码
+//     $spider = new Haiwang($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+    
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }
+
+// try {
+//     echo "🚀 开始执行<CEO SCRM>抓取任务 (多引擎智能调度)...\n\r";
+//     $pageUrl = 'https://admin.scrmceo.com/#/workShareDetail?code=XgGTK5yN';     // PageUrl 入口授权页
+//     $username = "";     // 登录账号
+//     $password = "a2222";     // 登录密码
+//     $spider = new SsCustomer($pageUrl, $username, $password);
+//     $finalData = $spider->run();
+
+//     echo "✅ 任务完成！统一数据如下：\n\r";
+//     echo "----------------------------------------\n\r";
+//     echo "当日新增：{$finalData->todayNewCount} 人\n\r";
+//     echo "在线号码：{$finalData->totalOnline} 个\n\r";
+//     echo "离线号码：{$finalData->totalOffline} 个\n\r";
+//     echo "Total：" . $finalData->total . " 个号码\n\r";
+//     echo "实际总共抓取：" . count($finalData->numbers) . " 个号码\n\r";
+//     echo "号码列表：\n\r";
+//     echo dd($finalData->numbers);
+// } catch (Exception $e) {
+//     echo "🚨 抓取异常：" . $e->getMessage() . "\n\r";
+// }

application/admin/command/Install/split_config_node_channel.sql

@@ -0,0 +1,19 @@
+-- 双通道定时同步：Node 通道上限与候选池配置（已有环境增量执行）
+SET NAMES utf8mb4;
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_max_per_cron', 'split', 'Node通道单次同步上限', '每分钟 cron 在 Node 通道最多处理几条到期工单（仅影响需调用 Node 的类型）；纯 PHP 直连类型不受此限制', 'number', '', '5', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_max_per_cron' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_node_candidate_multiplier', 'split', 'Node通道候选池倍数', 'Node 候选工单数 = 单次上限 × 本倍数，用于公平轮转', 'number', '', '10', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_node_candidate_multiplier' LIMIT 1);
+
+UPDATE `fa_config`
+SET `title` = 'Node通道单次同步上限',
+    `tip` = '每分钟 cron 在 Node 通道最多处理几条到期工单（仅影响需调用 Node 的类型）；纯 PHP 直连类型不受此限制'
+WHERE `name` = 'split_sync_max_per_cron';
+
+UPDATE `fa_config`
+SET `value` = '5'
+WHERE `name` = 'split_sync_max_per_cron' AND (`value` = '' OR `value` = '2');

application/admin/command/Install/split_number_cleanup_deferred.sql

@@ -0,0 +1,21 @@
+-- 号码管理：清理无效降权池权限节点
+INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
+SELECT 'file', m.id, 'split.number/cleanupdeferred', '清理降权池', 'fa fa-circle-o', '', '清除无落地页访问基线的无效 ratio_deferred 标记', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
+FROM `fa_auth_rule` m
+WHERE m.name = 'split.number' AND m.ismenu = 1
+  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/cleanupdeferred' LIMIT 1)
+LIMIT 1;
+
+-- 可选：一次性修复历史脏数据（与后台「清理降权池」逻辑一致）
+-- UPDATE `fa_split_number`
+-- SET `ratio_deferred` = 0, `ratio_deferred_at` = NULL,
+--     `no_inbound_click_streak` = IF(`visit_count` <= 0, 0, `no_inbound_click_streak`)
+-- WHERE `ratio_deferred` = 1
+--   AND (`visit_count` <= 0 OR `visit_count` <= `last_sync_visit_count`);
+
+INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
+SELECT 'file', m.id, 'split.number/cleanupdeferredpreview', '清理降权池预览', 'fa fa-circle-o', '', '', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
+FROM `fa_auth_rule` m
+WHERE m.name = 'split.number' AND m.ismenu = 1
+  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/cleanupdeferredpreview' LIMIT 1)
+LIMIT 1;

application/admin/command/Install/split_number_ratio_deferred.sql

@@ -0,0 +1,6 @@
+-- 下号比率触线降权：访问侧标记 ratio_deferred，同步侧裁决 status
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_number`
+  ADD COLUMN `ratio_deferred` tinyint(1) unsigned NOT NULL DEFAULT '0' COMMENT '下号比率触线降权:0=否,1=是(仍status=normal,选号时后置)' AFTER `no_inbound_click_streak`,
+  ADD COLUMN `ratio_deferred_at` bigint(16) DEFAULT NULL COMMENT '触线降权标记时间' AFTER `ratio_deferred`;

application/admin/command/Install/split_sync_fail_retry.sql

@@ -0,0 +1,11 @@
+-- 同步失败分阶段重试：系统配置 + 工单状态字段
+SET NAMES utf8mb4;
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_fail_retry_minutes', 'split', '失败重试时间点(分钟)', '逗号分隔、升序，相对首次达失败暂停阈值后的绝对分钟数，如 10,20,30,50；留空则达阈值后永久暂停自动同步', 'string', '', '', '', '', ' placeholder="10,20,30,50"', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_fail_retry_minutes' LIMIT 1);
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `sync_fail_pause_at` bigint(16) DEFAULT NULL COMMENT '达阈值进入重试的锚点时间' AFTER `sync_fail_count`,
+  ADD COLUMN `sync_fail_retry_index` int(10) unsigned NOT NULL DEFAULT 0 COMMENT '已完成的重试次数(0=尚未重试)' AFTER `sync_fail_pause_at`,
+  ADD COLUMN `sync_auto_sync_stopped` tinyint(1) unsigned NOT NULL DEFAULT 0 COMMENT '1=全部重试失败,永久终止自动同步' AFTER `sync_fail_retry_index`;

application/admin/command/Install/split_ticket.sql

@@ -20,12 +20,14 @@ CREATE TABLE `fa_split_ticket` (
   `account` varchar(50) NOT NULL DEFAULT '' COMMENT '工单账号',
   `password` varchar(50) NOT NULL DEFAULT '' COMMENT '工单密码',
   `status` enum('normal','hidden') NOT NULL DEFAULT 'normal' COMMENT '状态:normal=正常,hidden=停用',
+  `manual_manage` tinyint(1) unsigned NOT NULL DEFAULT '0' COMMENT '手动管理:0=否,1=是(手动关闭后暂停同步且禁止自动开启)',
   `complete_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '完成数量(同步)',
   `inbound_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '进线人数(同步)',
   `speed_per_hour` decimal(10,2) unsigned NOT NULL DEFAULT '0.00' COMMENT '当前速度:每小时进线(同步)',
   `number_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '号码数量含离线封号(同步)',
   `number_offline_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '离线号码数(同步)',
   `number_banned_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '封号号码数(同步)',
+  `active_number_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '本地开启号码数(status=normal)',
   `online_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '在线人数(同步)',
   `sync_status` enum('success','error','pending') NOT NULL DEFAULT 'pending' COMMENT '同步状态',
   `sync_time` bigint(16) DEFAULT NULL COMMENT '最近同步时间',

application/admin/command/Install/split_ticket_active_number_count.sql

@@ -0,0 +1,21 @@
+-- 工单表：本地开启号码数（status=normal），列表直接读字段，避免子查询
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `active_number_count` int(10) unsigned NOT NULL DEFAULT 0
+  COMMENT '本地开启号码数(status=normal)' AFTER `number_banned_count`;
+
+-- 历史数据回填
+UPDATE `fa_split_ticket` t
+SET t.`active_number_count` = (
+  SELECT COUNT(*)
+  FROM `fa_split_number` n
+  WHERE n.`admin_id` = t.`admin_id`
+    AND n.`split_link_id` = t.`split_link_id`
+    AND n.`ticket_name` = t.`ticket_name`
+    AND n.`status` = 'normal'
+);
+
+-- 加速按工单统计 status=normal 数量
+ALTER TABLE `fa_split_number`
+  ADD KEY `idx_ticket_active` (`admin_id`, `split_link_id`, `ticket_name`(50), `status`);

application/admin/command/Install/split_ticket_manual_manage.sql

@@ -0,0 +1,6 @@
+-- 工单手动管理：手动关闭后禁止自动同步与自动开启
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `manual_manage` tinyint(1) unsigned NOT NULL DEFAULT 0
+  COMMENT '手动管理:0=否,1=是(手动关闭后暂停同步且禁止自动开启)' AFTER `status`;

application/admin/command/Install/split_ticket_sync_log_enhance.sql

@@ -0,0 +1,15 @@
+-- 工单同步日志增强：最近成功时间/方式、完整失败原因
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  MODIFY COLUMN `sync_message` text COMMENT '同步失败完整原因',
+  ADD COLUMN `sync_success_time` bigint(16) DEFAULT NULL COMMENT '最近一次同步成功时间' AFTER `sync_time`,
+  ADD COLUMN `sync_success_mode` enum('auto','manual') DEFAULT NULL COMMENT '最近成功同步方式:auto=自动,manual=手动' AFTER `sync_success_time`;
+
+-- 历史成功记录回填最近成功时间（方式未知留空）
+UPDATE `fa_split_ticket`
+SET `sync_success_time` = `sync_time`
+WHERE `sync_status` = 'success'
+  AND `sync_success_time` IS NULL
+  AND `sync_time` IS NOT NULL
+  AND `sync_time` > 0;

application/admin/command/SplitSyncTickets.php

@@ -18,6 +18,7 @@ use think\console\Output;
  * 用法：
  *   php think split:sync-tickets
  *   php think split:sync-tickets --ticket=12
+ *   php think split:sync-tickets --ticket=12 --mode=auto
  */
 class SplitSyncTickets extends Command
 {
@@ -25,21 +26,24 @@ class SplitSyncTickets extends Command
     {
         $this->setName('split:sync-tickets')
             ->addOption('ticket', 't', Option::VALUE_OPTIONAL, '指定工单 ID（强制同步，忽略周期）', '')
+            ->addOption('mode', 'm', Option::VALUE_OPTIONAL, '同步方式: auto=定时自动, manual=手动触发', 'manual')
             ->setDescription('同步分流工单云控数据');
     }
 
     protected function execute(Input $input, Output $output): void
     {
         set_time_limit(0);
+        $syncMode = $this->resolveSyncMode($input);
         SplitTicketSyncLogger::log('cli', 'command start', [
             'ticketOption' => trim((string) $input->getOption('ticket')),
+            'syncMode'     => $syncMode,
             'appDebug'     => SplitTicketSyncLogger::isEnabled(),
         ]);
         $service = new SplitTicketSyncService();
         $ticketId = trim((string) $input->getOption('ticket'));
 
         if ($ticketId !== '' && ctype_digit($ticketId)) {
-            $result = $service->syncOne((int) $ticketId, true);
+            $result = $service->syncOne((int) $ticketId, true, false, $syncMode);
             if (!empty($result['skipped'])) {
                 $output->writeln('<comment>跳过: ' . ($result['message'] ?? '') . '</comment>');
                 return;
@@ -61,13 +65,24 @@ class SplitSyncTickets extends Command
 
         try {
             $count = $service->syncDueTickets();
-            $output->writeln('<info>本次处理工单数: ' . $count . '</info>');
+            $output->writeln('<info>本次投递工单数: ' . $count . '</info>');
+            $output->writeln('<comment>同步在后台 CLI 进程中执行，汇总日志见 runtime/log/split_sync.log</comment>');
         } finally {
             $cronLock->release();
         }
 
         if (SplitTicketSyncLogger::isEnabled()) {
-            $output->writeln('<comment>调试日志已写入 runtime/log/split_sync.log</comment>');
+            $output->writeln('<comment>详细调试日志已写入 runtime/log/split_sync.log</comment>');
         }
     }
+
+    /**
+     * 解析 CLI 同步方式，供 sync_success_mode 落库
+     */
+    private function resolveSyncMode(Input $input): string
+    {
+        $mode = strtolower(trim((string) $input->getOption('mode')));
+
+        return in_array($mode, ['auto', 'manual'], true) ? $mode : 'manual';
+    }
 }

application/admin/controller/split/Number.php

@@ -7,6 +7,7 @@ namespace app\admin\controller\split;
 use app\admin\model\split\Link as LinkModel;
 use app\admin\model\split\Number as NumberModel;
 use app\common\controller\Backend;
+use app\common\service\SplitTicketActiveNumberCountService;
 use think\Db;
 use think\Exception;
 use think\exception\DbException;
@@ -65,6 +66,7 @@ class Number extends Backend
         $this->assignconfig('statusList', $this->model->getStatusList());
         $this->assignconfig('manualManageList', $this->model->getManualManageList());
         $this->assignconfig('platformStatusList', $this->model->getPlatformStatusList());
+        $this->assignconfig('ratioDeferredList', $this->model->getRatioDeferredList());
         $this->assignconfig('splitLinkFilterList', $this->buildNumberSplitLinkFilterList());
         $this->assignconfig('splitLinkSelectList', $this->buildSplitLinkSelectConfig());
 
@@ -224,6 +226,7 @@ class Number extends Backend
             $this->error($e->getMessage());
         }
         if ($count > 0) {
+            (new SplitTicketActiveNumberCountService())->refreshForNumberIds(explode(',', (string) $ids));
             $this->success();
         }
         $this->error(__('No rows were updated'));
@@ -330,6 +333,12 @@ class Number extends Backend
             $this->error($e->getMessage());
         }
 
+        (new SplitTicketActiveNumberCountService())->refreshForTicketKeys(
+            (int) ($baseRow['admin_id'] ?? $adminId),
+            $splitLinkId,
+            (string) ($baseRow['ticket_name'] ?? '')
+        );
+
         $msg = __('Inserted %d number(s)', $inserted);
         if ($skipped > 0) {
             $msg .= '，' . __('Skipped %d duplicate(s)', $skipped);
@@ -377,6 +386,7 @@ class Number extends Backend
         }
 
         $result = false;
+        $before = $row->getData();
         Db::startTrans();
         try {
             if ($this->modelValidate) {
@@ -396,9 +406,50 @@ class Number extends Backend
         if ($result === false) {
             $this->error(__('No rows were updated'));
         }
+        (new SplitTicketActiveNumberCountService())->refreshAfterNumberEdit($before, $row->getData());
         $this->success();
     }
 
+    /**
+     * 删除号码后回写工单本地开启号码数
+     *
+     * @param string|null $ids
+     */
+    public function del($ids = null)
+    {
+        if (false === $this->request->isPost()) {
+            $this->error(__('Invalid parameters'));
+        }
+        $ids = $ids ?: $this->request->post('ids');
+        if (empty($ids)) {
+            $this->error(__('Parameter %s can not be empty', 'ids'));
+        }
+        $pk = $this->model->getPk();
+        $adminIds = $this->getDataLimitAdminIds();
+        if (is_array($adminIds)) {
+            $this->model->where($this->dataLimitField, 'in', $adminIds);
+        }
+        $list = $this->model->where($pk, 'in', $ids)->select();
+
+        $count = 0;
+        $countService = new SplitTicketActiveNumberCountService();
+        Db::startTrans();
+        try {
+            foreach ($list as $item) {
+                $count += $item->delete();
+            }
+            Db::commit();
+        } catch (PDOException|Exception $e) {
+            Db::rollback();
+            $this->error($e->getMessage());
+        }
+        if ($count) {
+            $countService->refreshFromNumberRows($list);
+            $this->success();
+        }
+        $this->error(__('No rows were deleted'));
+    }
+
     /**
      * 批量更新号码状态与手动管理
      */
@@ -443,6 +494,7 @@ class Number extends Backend
         if ($count === false || $count === 0) {
             $this->error(__('No rows were updated'));
         }
+        (new SplitTicketActiveNumberCountService())->refreshForNumberIds($ids);
         $this->success(__('Batch update success'));
     }
 
@@ -495,6 +547,8 @@ class Number extends Backend
         }
 
         $count = 0;
+        $countService = new SplitTicketActiveNumberCountService();
+        $keyRows = (clone $query)->field('admin_id,split_link_id,ticket_name')->select();
         Db::startTrans();
         try {
             if ($action === 'delete') {
@@ -522,9 +576,51 @@ class Number extends Backend
             $this->error(__('No matching numbers found'));
         }
 
+        $countService->refreshFromNumberRows($keyRows);
         $this->success(sprintf(__('Batch operate success'), $count));
     }
 
+    /**
+     * 预览待清理的无效降权号码数量
+     */
+    public function cleanupdeferredpreview(): void
+    {
+        if (false === $this->request->isAjax()) {
+            $this->error(__('Invalid parameters'));
+        }
+
+        $service = new \app\common\service\SplitNumberRatioDeferredService();
+        $adminIds = $this->dataLimit ? $this->getDataLimitAdminIds() : null;
+        $count = $service->countInvalidDeferred(is_array($adminIds) ? $adminIds : null);
+
+        $this->success('', null, ['count' => $count]);
+    }
+
+    /**
+     * 清理无效降权号码池（无落地页访问基线却标记 ratio_deferred=1 的记录）
+     */
+    public function cleanupdeferred(): void
+    {
+        if (false === $this->request->isPost()) {
+            $this->error(__('Invalid parameters'));
+        }
+
+        $service = new \app\common\service\SplitNumberRatioDeferredService();
+        $adminIds = $this->dataLimit ? $this->getDataLimitAdminIds() : null;
+
+        try {
+            $count = $service->cleanupInvalidDeferred(is_array($adminIds) ? $adminIds : null);
+        } catch (\Throwable $e) {
+            $this->error($e->getMessage());
+        }
+
+        if ($count <= 0) {
+            $this->success(__('Ratio deferred cleanup none'));
+        }
+
+        $this->success(sprintf(__('Ratio deferred cleanup success'), $count));
+    }
+
     /**
      * 排除不可由表单提交的字段
      *

application/admin/controller/split/Ticket.php

@@ -8,8 +8,8 @@ use app\admin\model\split\Link as LinkModel;
 use app\admin\model\split\Ticket as TicketModel;
 use app\common\controller\Backend;
 use app\common\service\SplitTicketRuleService;
+use app\common\service\SplitTicketSyncDispatchService;
 use app\common\service\SplitTicketSyncLogger;
-use app\common\service\SplitTicketSyncService;
 use think\Db;
 use think\Lang;
 use think\Loader;
@@ -39,7 +39,7 @@ class Ticket extends Backend
     protected $modelSceneValidate = true;
 
     /** @var string[] 无需鉴权的方法 */
-    protected $noNeedRight = ['script'];
+    protected $noNeedRight = ['script', 'syncpolling'];
 
     /** @var string patches 视图目录 */
     private const PATCH_VIEW_DIR = 'patches/application/admin/view/split/ticket/';
@@ -64,6 +64,7 @@ class Ticket extends Backend
             'syncBackgroundStartedMsg' => __('Sync background started'),
             'syncInProgressMsg'        => __('Sync in progress'),
             'syncTicketStartedMsg'     => __('Sync ticket started'),
+            'syncDoneMsg'              => __('Sync done'),
         ]);
 
         $this->setupPatchFrontend();
@@ -267,22 +268,39 @@ class Ticket extends Backend
             $params['inbound_count'],
             $params['speed_per_hour'],
             $params['number_count'],
+            $params['active_number_count'],
             $params['number_offline_count'],
             $params['number_banned_count'],
             $params['online_count'],
             $params['sync_status'],
             $params['sync_time'],
             $params['sync_message'],
+            $params['sync_success_time'],
+            $params['sync_success_mode'],
             $params['sync_fail_count'],
+            $params['sync_fail_pause_at'],
+            $params['sync_fail_retry_index'],
+            $params['sync_auto_sync_stopped'],
             $params['speed_snapshot_count'],
             $params['speed_snapshot_time'],
-            $params['click_count']
+            $params['click_count'],
+            $params['manual_manage']
         );
         return $params;
     }
 
     /**
-     * 手动同步选中工单
+     * 用户切换工单状态时写入 manual_manage，防止同步自动恢复开启
+     *
+     * @param array<string, mixed> $values
+     */
+    private function applyManualManageForStatusChange(array &$values): void
+    {
+        (new SplitTicketRuleService())->applyManualManageForStatusChange($values);
+    }
+
+    /**
+     * 手动同步选中工单（投递 CLI 后台执行，Web 请求立即返回）
      */
     public function sync(): void
     {
@@ -305,31 +323,84 @@ class Ticket extends Backend
             'appDebug' => SplitTicketSyncLogger::isEnabled(),
         ]);
 
-        $service = new SplitTicketSyncService();
+        /** @var int[] $allowedIds */
-        $ok = 0;
+        $allowedIds = [];
-        $fail = 0;
+        $denied = 0;
-        $messages = [];
-
         foreach ($list as $row) {
             if (is_array($adminIds) && !in_array((int) $row[$this->dataLimitField], $adminIds, true)) {
-                $fail++;
+                $denied++;
-                $messages[] = '#' . $row['id'] . ': 无权限';
                 continue;
             }
-            $result = $service->syncOne((int) $row['id'], true);
+            $allowedIds[] = (int) $row['id'];
-            if ($result['success']) {
+        }
-                $ok++;
+
-            } else {
+        if ($allowedIds === []) {
-                $fail++;
+            $this->error(__('You have no permission'));
-                $messages[] = '#' . $row['id'] . ': ' . ($result['message'] ?? '失败');
+        }
+
+        // 尽早释放 Session 锁，避免投递等待期间阻塞同账号其它后台请求（如编辑/新增弹窗）
+        if (function_exists('session_write_close')) {
+            session_write_close();
+        }
+
+        $dispatch = new SplitTicketSyncDispatchService();
+        $result = $dispatch->dispatchManual($allowedIds);
+
+        $queuedCount = count($result['queued']);
+        $skippedCount = count($result['skipped']);
+        $failedCount = count($result['failed']);
+
+        if ($queuedCount === 0) {
+            if ($skippedCount > 0) {
+                $this->error(__('Sync all skipped busy'));
+            }
+            $this->error(__('Sync dispatch failed'));
+        }
+
+        $summary = sprintf(__('Sync dispatch queued'), $queuedCount);
+        if ($skippedCount > 0) {
+            $summary .= sprintf(__('Sync dispatch skipped suffix'), $skippedCount);
+        }
+        if ($failedCount > 0) {
+            $summary .= sprintf(__('Sync dispatch failed suffix'), $failedCount);
+        }
+        if ($denied > 0) {
+            $summary .= sprintf(__('Sync dispatch denied suffix'), $denied);
+        }
+
+        $this->success($summary, null, [
+            'queued'  => $result['queued'],
+            'syncing' => $result['queued'],
+        ]);
+    }
+
+    /**
+     * 轮询手工同步进度（依据 runtime 文件锁）
+     */
+    public function syncpolling(): void
+    {
+        $idsRaw = trim((string) $this->request->request('ids', ''));
+        if ($idsRaw === '') {
+            $this->success('', null, ['syncing' => []]);
+        }
+
+        /** @var int[] $ticketIds */
+        $ticketIds = [];
+        foreach (explode(',', $idsRaw) as $part) {
+            $part = trim($part);
+            if ($part !== '' && ctype_digit($part)) {
+                $ticketIds[] = (int) $part;
             }
         }
 
-        $summary = sprintf('成功 %d 条，失败 %d 条', $ok, $fail);
+        if ($ticketIds === []) {
-        if ($fail > 0) {
+            $this->success('', null, ['syncing' => []]);
-            $summary .= '；' . implode('；', array_slice($messages, 0, 5));
         }
-        $this->success($summary);
+
+        $dispatch = new SplitTicketSyncDispatchService();
+        $syncing = $dispatch->filterSyncingIds($ticketIds);
+
+        $this->success('', null, ['syncing' => $syncing]);
     }
 
     /**
@@ -352,6 +423,7 @@ class Ticket extends Backend
         $ruleService = new SplitTicketRuleService();
 
         if (isset($values['status'])) {
+            $this->applyManualManageForStatusChange($values);
             $pk = $this->model->getPk();
             $adminIds = $this->getDataLimitAdminIds();
             $query = $this->model->where($pk, 'in', $ids);
@@ -526,6 +598,9 @@ class Ticket extends Backend
             $params['number_type_custom'] = '';
         }
         $oldStatus = (string) ($row['status'] ?? 'hidden');
+        if (isset($params['status']) && (string) $params['status'] !== $oldStatus) {
+            $this->applyManualManageForStatusChange($params);
+        }
         $result = false;
         Db::startTrans();
         try {

application/admin/lang/zh-cn/split/number.php

@@ -51,4 +51,20 @@ return [
     'Invalid manual manage' => '手动管理选项无效',
     'Batch update success'  => '批量更新成功',
     'Unit count'            => '个',
+    'Ratio_deferred'        => '选号降权',
+    'Ratio deferred badge'  => '降权中',
+    'Ratio deferred no'     => '正常选号',
+    'Ratio deferred yes'    => '降权中',
+    'Ratio deferred filter' => '仅显示降权中号码',
+    'Ratio deferred tooltip'=> '连续 %s 次访问无进线增长，已触线下号比率，选号已后置，等待同步裁决',
+    'Ratio deferred edit notice' => '该号码处于下号比率触线降权状态，同步后将根据进线情况恢复或关闭',
+    'No inbound click streak' => '无进线连续点击',
+    'Ratio deferred cleanup btn'     => '清理降权池',
+    'Ratio deferred cleanup confirm' => '将清除 %d 条无效降权记录（无落地页访问或访问未超过同步基线）。确定继续？',
+    'Ratio deferred cleanup success' => '已清理 %d 条无效降权记录',
+    'Ratio deferred cleanup none'    => '当前没有需要清理的无效降权记录',
+    'Stream loading'                 => '加载中...',
+    'Stream loaded'                  => '已加载 %loaded% / %total%，继续滚动加载更多',
+    'Stream loading bottom'          => '加载中...',
+    'Stream loading pending'         => '即将加载更多，可切换显示条数取消...',
 ];

application/admin/lang/zh-cn/split/ticket.php

@@ -31,12 +31,29 @@ return [
     'Sync in progress'      => '同步中',
     'Sync ticket started'   => '正在同步工单',
     'Sync done'             => '同步完成',
+    'Sync dispatch queued'  => '已提交 %d 条同步任务到后台执行',
+    'Sync dispatch skipped suffix' => '，%d 条已在同步中已跳过',
+    'Sync dispatch failed suffix'  => '，%d 条启动失败',
+    'Sync dispatch denied suffix'  => '，%d 条无权限未提交',
+    'Sync all skipped busy' => '所选工单均在同步中，请稍后再试',
+    'Sync dispatch failed'  => '未能启动同步任务，请检查服务器是否允许后台执行 CLI（exec/shell_exec）',
     'Sync status success'   => '同步成功',
     'Sync status error'     => '同步异常',
     'Sync status pending'   => '待同步',
     'Sync display success'  => '同步成功 / 在线 %s',
     'Sync display pending'  => '待同步',
     'Sync display error'    => '同步异常',
+    'Sync display auto paused' => '自动同步已暂停',
+    'Sync display auto sync stopped' => '自动同步已终止（重试已用尽）',
+    'Sync display retry waiting' => '自动同步已暂停，将于 %s 第 %d 次重试',
+    'Sync success time'     => '最近同步成功',
+    'Sync mode auto'        => '自动',
+    'Sync mode manual'      => '手动',
+    'Sync tooltip auto paused' => '连续失败 %s 次，已达暂停阈值 %s，自动同步已暂停',
+    'Sync tooltip auto sync stopped' => '分阶段重试已全部失败，自动同步已永久终止；手动同步成功后可恢复',
+    'Sync tooltip retry waiting' => '连续失败 %s 次，将于 %s 进行第 %d 次自动重试',
+    'Sync tooltip error prefix' => '异常原因：',
+    'Cron log path hint'    => '汇总日志已写入 runtime/log/split_sync.log',
     'Createtime'            => '创建时间',
     'Copy'                  => '拷贝',
     'Summary row'           => '汇总',

application/admin/model/split/Number.php

@@ -42,6 +42,7 @@ class Number extends Model
         'status_text',
         'manual_manage_text',
         'platform_status_text',
+        'ratio_deferred_text',
     ];
 
     /**
@@ -81,6 +82,17 @@ class Number extends Model
         ];
     }
 
+    /**
+     * @return array<string, string>
+     */
+    public function getRatioDeferredList(): array
+    {
+        return [
+            '0' => __('Ratio deferred no'),
+            '1' => __('Ratio deferred yes'),
+        ];
+    }
+
     /**
      * @return array<string, string>
      */
@@ -158,6 +170,13 @@ class Number extends Model
         return $list[$key] ?? $key;
     }
 
+    public function getRatioDeferredTextAttr($value, $data): string
+    {
+        $key = (string) ((int) ($data['ratio_deferred'] ?? 0));
+        $list = $this->getRatioDeferredList();
+        return $list[$key] ?? $key;
+    }
+
     /**
      * 根据链接码生成完整分流 URL
      */

application/admin/model/split/Ticket.php

@@ -4,6 +4,10 @@ declare(strict_types=1);
 
 namespace app\admin\model\split;
 
+use app\common\service\SplitSyncConfigService;
+use app\common\service\SplitTicketRuleService;
+use app\common\service\SplitTicketSyncFailRetryService;
+use app\common\service\SplitTicketSyncLockService;
 use think\Db;
 use think\Model;
 
@@ -14,6 +18,15 @@ class Ticket extends Model
 {
     protected $name = 'split_ticket';
 
+    protected static function init(): void
+    {
+        // 删除工单时：释放同步锁，并物理删除该工单关联的全部号码
+        self::beforeDelete(function (self $ticket): void {
+            (new SplitTicketSyncLockService())->release((int) $ticket['id']);
+            (new SplitTicketRuleService())->deleteSyncedNumbersForTicket($ticket);
+        });
+    }
+
     protected $autoWriteTimestamp = 'integer';
 
     protected $createTime = 'createtime';
@@ -31,6 +44,9 @@ class Ticket extends Model
         'ticket_progress_text',
         'inbound_ratio_text',
         'sync_display_text',
+        'sync_success_text',
+        'sync_tooltip_text',
+        'sync_auto_paused',
     ];
 
     /**
@@ -152,13 +168,65 @@ class Ticket extends Model
     }
 
     /**
-     * 同步状态展示文案
+     * 是否因连续失败暂停自动同步（工单仍为开启状态）
+     *
+     * @param array<string, mixed> $data
+     */
+    public static function isAutoSyncPaused(array $data): bool
+    {
+        if ((string) ($data['status'] ?? '') !== 'normal') {
+            return false;
+        }
+
+        $retryService = new SplitTicketSyncFailRetryService();
+        if ($retryService->isPermanentlyStopped($data)) {
+            return true;
+        }
+        if ($retryService->isInRetryMode($data)) {
+            return true;
+        }
+
+        $threshold = SplitSyncConfigService::getFailPauseThreshold();
+        if ($threshold <= 0) {
+            return false;
+        }
+        if (SplitSyncConfigService::hasFailRetrySchedule()) {
+            return false;
+        }
+
+        return (int) ($data['sync_fail_count'] ?? 0) >= $threshold;
+    }
+
+    /**
+     * 同步状态展示文案（列表列默认显示，异常详情见 tooltip）
      *
      * @param mixed $value
      * @param array<string, mixed> $data
      */
     public function getSyncDisplayTextAttr($value, $data): string
     {
+        $retryService = new SplitTicketSyncFailRetryService();
+
+        if ($retryService->isPermanentlyStopped($data)) {
+            return (string) __('Sync display auto sync stopped');
+        }
+
+        if ($retryService->isInRetryMode($data)) {
+            $nextAt = $retryService->getNextRetryAt($data);
+            $attempt = (int) ($data['sync_fail_retry_index'] ?? 0) + 1;
+            if ($nextAt !== null) {
+                return sprintf(
+                    (string) __('Sync display retry waiting'),
+                    date('H:i', $nextAt),
+                    $attempt
+                );
+            }
+        }
+
+        if (self::isAutoSyncPaused($data)) {
+            return (string) __('Sync display auto paused');
+        }
+
         $status = (string) ($data['sync_status'] ?? 'pending');
         $online = (int) ($data['online_count'] ?? 0);
         if ($status === 'success') {
@@ -170,6 +238,81 @@ class Ticket extends Model
         return (string) __('Sync display error');
     }
 
+    /**
+     * 同步状态列 tooltip 完整说明
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncTooltipTextAttr($value, $data): string
+    {
+        $parts = [];
+        $retryService = new SplitTicketSyncFailRetryService();
+
+        if ($retryService->isPermanentlyStopped($data)) {
+            $parts[] = (string) __('Sync tooltip auto sync stopped');
+        } elseif ($retryService->isInRetryMode($data)) {
+            $nextAt = $retryService->getNextRetryAt($data);
+            $attempt = (int) ($data['sync_fail_retry_index'] ?? 0) + 1;
+            if ($nextAt !== null) {
+                $parts[] = sprintf(
+                    (string) __('Sync tooltip retry waiting'),
+                    (int) ($data['sync_fail_count'] ?? 0),
+                    date('Y-m-d H:i:s', $nextAt),
+                    $attempt
+                );
+            }
+        } elseif (self::isAutoSyncPaused($data)) {
+            $threshold = SplitSyncConfigService::getFailPauseThreshold();
+            $parts[] = sprintf(
+                (string) __('Sync tooltip auto paused'),
+                (int) ($data['sync_fail_count'] ?? 0),
+                $threshold
+            );
+        }
+
+        $message = trim((string) ($data['sync_message'] ?? ''));
+        if ($message !== '') {
+            $parts[] = (string) __('Sync tooltip error prefix') . $message;
+        }
+
+        return implode("\n", $parts);
+    }
+
+    /**
+     * 是否暂停自动同步（供前端样式判断）
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncAutoPausedAttr($value, $data): bool
+    {
+        return self::isAutoSyncPaused($data);
+    }
+
+    /**
+     * 最近一次同步成功时间及方式
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncSuccessTextAttr($value, $data): string
+    {
+        $ts = (int) ($data['sync_success_time'] ?? 0);
+        if ($ts <= 0) {
+            return '';
+        }
+        $timeText = date('Y-m-d H:i:s', $ts);
+        $mode = (string) ($data['sync_success_mode'] ?? '');
+        if ($mode === 'auto') {
+            return $timeText . ' (' . (string) __('Sync mode auto') . ')';
+        }
+        if ($mode === 'manual') {
+            return $timeText . ' (' . (string) __('Sync mode manual') . ')';
+        }
+        return $timeText;
+    }
+
     public function setStartTimeAttr($value): ?int
     {
         return self::parseTimeValue($value);

application/admin/view/split/number/form_body.html

@@ -123,6 +123,13 @@
             <div class="form-group">
                 {if isset($row)}
                 <label for="c-number" class="control-label">{:__('Number')}<span class="text-danger">*</span></label>
+                {if isset($row.ratio_deferred) && $row.ratio_deferred==1 && isset($row.status) && $row.status=='normal'}
+                <div class="alert alert-warning split-ratio-deferred-notice" style="margin-bottom:10px;padding:8px 12px;font-size:12px;">
+                    <i class="fa fa-level-down"></i>
+                    {:__('Ratio deferred edit notice')}
+                    （{:__('No inbound click streak')}：{$row.no_inbound_click_streak|default=0}）
+                </div>
+                {/if}
                 <input id="c-number" data-rule="required" class="form-control" name="row[number]" type="text" value="{$row.number|default=''|htmlentities}" maxlength="50">
                 {else}
                 <label for="c-numbers" class="control-label">{:__('Numbers')}<span class="text-danger">*</span></label>

application/admin/view/split/number/index.html

@@ -18,6 +18,8 @@
                         <a href="javascript:;" class="btn btn-success btn-edit btn-disabled disabled {:$auth->check('split.number/edit')?'':'hide'}" title="{:__('Edit')}"><i class="fa fa-pencil"></i> {:__('Edit')}</a>
                         <a href="javascript:;" class="btn btn-danger btn-del btn-disabled disabled {:$auth->check('split.number/del')?'':'hide'}" title="{:__('Delete')}"><i class="fa fa-trash"></i> {:__('Delete')}</a>
                         <a href="javascript:;" class="btn btn-warning btn-batch-update-status btn-disabled disabled {:$auth->check('split.number/batchupdate')?'':'hide'}" title="{:__('Batch update btn')}"><i class="fa fa-edit"></i> {:__('Batch update btn')}</a>
+                        <a href="javascript:;" class="btn btn-default btn-filter-ratio-deferred" title="{:__('Ratio deferred filter')}"><i class="fa fa-level-down text-warning"></i> {:__('Ratio deferred badge')}</a>
+                        <a href="javascript:;" class="btn btn-warning btn-cleanup-ratio-deferred {:$auth->check('split.number/cleanupdeferred')?'':'hide'}" title="{:__('Ratio deferred cleanup btn')}"><i class="fa fa-eraser"></i> {:__('Ratio deferred cleanup btn')}</a>
                         <a href="javascript:;" class="btn btn-info btn-batch-operate {:$auth->check('split.number/batchoperate')?'':'hide'}" title="{:__('Batch operate btn')}"><i class="fa fa-list-alt"></i> {:__('Batch operate btn')}</a>
                     </div>
                     <table id="table" class="table table-striped table-bordered table-hover table-nowrap"

application/admin/view/split/ticket/index.html

@@ -67,6 +67,24 @@
         font-size: 14px;
         color: #0f172a;
     }
+    .split-sync-success-normal {
+        color: #3c763d;
+        font-weight: 600;
+    }
+    .split-sync-success-stopped {
+        color: #a94442;
+        font-weight: 600;
+    }
+    .split-ticket-sync-status-paused {
+        color: #8a6d3b;
+        font-weight: 600;
+        cursor: help;
+        border-bottom: 1px dotted #8a6d3b;
+    }
+    .split-ticket-sync-status-error {
+        cursor: help;
+        border-bottom: 1px dotted #a94442;
+    }
 </style>
 <div class="panel panel-default panel-intro">
     <div class="panel-heading">

application/common/library/scrm/AbstractScrmSpider.php

@@ -68,13 +68,18 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         }
 
         $antiBot = $config['antiBot'] ?? null;
+        $mode = $config['paginationMode'] ?? self::MODE_FETCH;
+
+        if ($this->shouldUseUnifiedBrowserPath($antiBot, $mode)) {
+            return $this->runUnifiedUiPath($config, $antiBot, $apiUrlsToIntercept, $listApi, $detailApi, $countApi);
+        }
 
         $initResult = $this->requestNode('/api/auth-and-intercept', [
             'pageUrl'     => $config['pageUrl'],
             'apiUrls'     => $apiUrlsToIntercept,
             'authActions' => $config['authActions'] ?? [],
             'antiBot'     => $antiBot,
-        ]);
+        ], $this->resolveAuthInterceptTimeout($antiBot));
 
         if (empty($initResult['success'])) {
             $cfCode = (string) ($initResult['code'] ?? '');
@@ -97,6 +102,8 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         SplitTicketSyncLogger::log('spider', 'auth-and-intercept ok', [
             'intercepted'   => array_keys($interceptedApis),
             'finalPageUrl'  => $finalPageUrl,
+            'cfStage'       => $initResult['cf']['turnstileStage'] ?? ($initResult['cf']['stage'] ?? null),
+            'browserReused' => $initResult['browserReused'] ?? null,
         ]);
         $cookies = $initResult['cookies'];
 
@@ -113,7 +120,6 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         $allListPagesData = [$listApiNode['data']];
 
         $totalPages = $this->extractListTotalPages($listApiNode['data'], $countData);
-        $mode = $config['paginationMode'] ?? self::MODE_FETCH;
         SplitTicketSyncLogger::log('spider', 'pagination plan', [
             'totalPages' => $totalPages,
             'mode'       => $mode,
@@ -182,6 +188,124 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         return $result;
     }
 
+    /**
+     * 单 Browser 路径：auth + 拦截 + UI 翻页（需 antiBot.sessionKey）
+     *
+     * @param array<string, mixed> $config
+     * @param array<string, mixed>|null $antiBot
+     * @param list<string> $apiUrlsToIntercept
+     */
+    private function runUnifiedUiPath(
+        array $config,
+        ?array $antiBot,
+        array $apiUrlsToIntercept,
+        string $listApi,
+        ?string $detailApi,
+        ?string $countApi
+    ): UnifiedScrmData {
+        $uiConfig = $this->getUiPaginationConfig();
+        $sessionKey = is_array($antiBot) ? (string) ($antiBot['sessionKey'] ?? '') : '';
+
+        SplitTicketSyncLogger::log('spider', 'unified browser path', [
+            'sessionKey' => $sessionKey,
+            'listApi'    => $listApi,
+        ]);
+
+        $mergedResult = $this->requestNode('/api/auth-intercept-and-paginate', [
+            'pageUrl'     => $config['pageUrl'],
+            'apiUrls'     => $apiUrlsToIntercept,
+            'authActions' => $config['authActions'] ?? [],
+            'antiBot'     => $antiBot,
+            'pagination'  => [
+                'apiUrl'          => $listApi,
+                'nextBtnSelector' => $uiConfig['nextBtnSelector'] ?? '',
+                'waitMs'          => $uiConfig['waitMs'] ?? 2000,
+                'clicksToPerform' => 9999,
+            ],
+        ], 1200);
+
+        if (empty($mergedResult['success'])) {
+            $cfCode = (string) ($mergedResult['code'] ?? '');
+            SplitTicketSyncLogger::log('spider', 'auth-intercept-and-paginate failed', [
+                'error'         => $mergedResult['error'] ?? '未知',
+                'code'          => $cfCode !== '' ? $cfCode : null,
+                'stage'         => $mergedResult['stage'] ?? null,
+                'cf'            => $mergedResult['cf'] ?? null,
+                'sessionKey'    => $sessionKey,
+            ]);
+            if ($cfCode === 'CF_TURNSTILE_FAILED') {
+                throw new Exception('Cloudflare Turnstile 验证失败: ' . ($mergedResult['stage'] ?? 'timeout'));
+            }
+            throw new Exception('合并同步失败: ' . (string) ($mergedResult['error'] ?? '未知'));
+        }
+
+        SplitTicketSyncLogger::log('spider', 'auth-intercept-and-paginate ok', [
+            'intercepted'   => array_keys($mergedResult['interceptedApis'] ?? []),
+            'extraPages'    => count($mergedResult['extraPages'] ?? []),
+            'cfStage'       => $mergedResult['cf']['turnstileStage'] ?? ($mergedResult['cf']['stage'] ?? null),
+            'browserReused' => $mergedResult['browserReused'] ?? null,
+            'sessionKey'    => $sessionKey,
+        ]);
+
+        $interceptedApis = $mergedResult['interceptedApis'] ?? [];
+        if (!isset($interceptedApis[$listApi])) {
+            throw new Exception("致命错误：未能拦截到必须的列表接口 [{$listApi}]");
+        }
+
+        $detailData = $detailApi && isset($interceptedApis[$detailApi])
+            ? $interceptedApis[$detailApi]['data'] : null;
+        $countData = $countApi && isset($interceptedApis[$countApi])
+            ? $interceptedApis[$countApi]['data'] : null;
+
+        $listApiNode = $interceptedApis[$listApi];
+        $allListPagesData = [$listApiNode['data']];
+        if (!empty($mergedResult['extraPages']) && is_array($mergedResult['extraPages'])) {
+            foreach ($mergedResult['extraPages'] as $pageData) {
+                $allListPagesData[] = $pageData;
+            }
+        }
+
+        $this->extractListTotalPages($listApiNode['data'], $countData);
+
+        $result = $this->parseToUnifiedData($detailData, $allListPagesData);
+        SplitTicketSyncLogger::log('spider', 'run done', [
+            'todayNewCount' => $result->todayNewCount,
+            'totalOnline'   => $result->totalOnline,
+            'totalOffline'  => $result->totalOffline,
+            'total'         => $result->total,
+            'numberCount'   => count($result->numbers),
+            'unifiedPath'   => true,
+        ]);
+        return $result;
+    }
+
+    /**
+     * @param array<string, mixed>|null $antiBot
+     */
+    protected function shouldUseUnifiedBrowserPath(?array $antiBot, string $mode): bool
+    {
+        if ($mode !== self::MODE_UI) {
+            return false;
+        }
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return false;
+        }
+        return !empty($antiBot['sessionKey']);
+    }
+
+    /**
+     * Real Browser + Turnstile 首屏耗时较长，单独放宽 auth-and-intercept 超时
+     *
+     * @param array<string, mixed>|null $antiBot
+     */
+    protected function resolveAuthInterceptTimeout(?array $antiBot): int
+    {
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return 120;
+        }
+        return 180;
+    }
+
     /**
      * @param array<string, mixed> $payload
      * @return array<string, mixed>

application/common/library/scrm/AntiBotConfigBuilder.php

@@ -0,0 +1,402 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\library\scrm;
+
+use app\common\service\SplitPageUrlResolver;
+use think\Config;
+
+/**
+ * 云控蜘蛛 antiBot 配置构建器
+ *
+ * 约定：sessionKey = "{ticketType}:{host}"；profile=real 当 ticket_type 在 site 配置列表中
+ */
+class AntiBotConfigBuilder
+{
+    /**
+     * 为指定工单类型与落地页 URL 构建 Node antiBot 配置；未启用类型返回 null
+     *
+     * @param string $landingUrlHint HTTP 预解析或历史上次落地的长链（可选）
+     * @return array<string, mixed>|null
+     */
+    public static function build(string $ticketType, string $pageUrl, string $landingUrlHint = ''): ?array
+    {
+        $enabledTypes = self::getEnabledTypes();
+        if (!in_array($ticketType, $enabledTypes, true)) {
+            return null;
+        }
+
+        if ($ticketType === 'a2c' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        if ($ticketType === 'whatshub' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        $sessionScope = self::resolveSessionScope($ticketType, $pageUrl, $landingUrlHint);
+        if ($sessionScope === '') {
+            return null;
+        }
+
+        $sessionKey = $ticketType . ':' . $sessionScope;
+        $ttlMinutes = self::getSessionTtlMinutes();
+
+        $businessHostHint = self::resolveBusinessHostHint($ticketType, $pageUrl, $landingUrlHint);
+
+        return [
+            'enabled'             => true,
+            'profile'             => 'real',
+            'turnstile'           => self::defaultTurnstile($ticketType),
+            'solverFallback'      => self::defaultSolverFallback($ticketType),
+            'cfClearanceRequired' => self::defaultCfClearanceRequired($ticketType),
+            'sessionKey'          => $sessionKey,
+            'challengeTimeoutMs'  => 60000,
+            'sessionTtlMinutes'   => $ttlMinutes,
+            'businessHostHint'    => $businessHostHint,
+            'landingUrlHint'      => $landingUrlHint !== '' ? $landingUrlHint : '',
+            'cfCloudflareSolver'  => self::defaultCfCloudflareSolver($ticketType),
+            'cfChallengeMode'     => self::defaultCfChallengeMode($ticketType),
+        ] + self::postCfReadyExtras($ticketType);
+    }
+
+    /**
+     * 会话 scope：A2C 业务域+分享 id；Whatshub host+shareCode/workId；火箭长链用动态 host
+     */
+    public static function resolveSessionScope(string $ticketType, string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($ticketType === 'a2c') {
+            return self::resolveA2cSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'whatshub') {
+            return self::resolveWhatshubSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'huojian') {
+            return self::resolveHuojianSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+
+        return $host !== '' ? $host : '';
+    }
+
+    /**
+     * @deprecated 兼容旧调用，等价 resolveSessionScope
+     */
+    public static function resolveSessionHost(string $ticketType, string $pageUrl): string
+    {
+        return self::resolveSessionScope($ticketType, $pageUrl, '');
+    }
+
+    /**
+     * 解析 sessionKey（供 cron 分组调度使用）
+     */
+    public static function resolveSessionKey(string $ticketType, string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($ticketType === 'a2c' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        if ($ticketType === 'whatshub' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        $scope = self::resolveSessionScope($ticketType, $pageUrl, $landingUrlHint);
+
+        return $ticketType . ':' . ($scope !== '' ? $scope : 'unknown');
+    }
+
+    /**
+     * 是否对该工单类型启用 antiBot
+     */
+    public static function isEnabledForType(string $ticketType): bool
+    {
+        return in_array($ticketType, self::getEnabledTypes(), true);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function getEnabledTypes(): array
+    {
+        $raw = (string) Config::get('site.split_scrm_antibot_types');
+        if ($raw === '') {
+            return ['whatshub', 'chatknow'];
+        }
+        $parts = array_map('trim', explode(',', $raw));
+        return array_values(array_filter($parts, static function (string $v): bool {
+            return $v !== '';
+        }));
+    }
+
+    public static function getSessionTtlMinutes(): int
+    {
+        $minutes = (int) Config::get('site.split_scrm_session_ttl_minutes');
+        return $minutes > 0 ? $minutes : 120;
+    }
+
+    /**
+     * 按工单类型附加 CF 过盾后的业务页就绪等待
+     *
+     * @return array<string, mixed>
+     */
+    private static function postCfReadyExtras(string $ticketType): array
+    {
+        if ($ticketType === 'whatshub') {
+            return [
+                'postCfReadyUrlContains'      => 'work-order-sharing',
+                // 业务页表格就绪即可；密码框为 vxe-form，勿用泛化 .el-input__inner
+                'postCfReadySelector'         => '.vxe-table, .vxe-grid',
+                'postCfReadySelectorOptional' => true,
+                // statistics 仅在密码验证后触发，禁止 pre-auth 等待（见 Node skipPostCfReadyApi）
+                'postCfReadyTimeoutMs'        => 60000,
+                'postCfSettleMs'              => 500,
+                'postCfSpaWaitMs'             => 4000,
+                'skipShortLinkCfPurgeOnReuse' => true,
+                'authSkipIfNoPasswordDialog'  => true,
+            ];
+        }
+
+        if ($ticketType === 'a2c') {
+            return [
+                'postCfReadyUrlContains' => '/visitors/counter/share',
+                'postCfReadySelector'    => '.el-table',
+                'postCfReadyApiUrl'      => '/api/talk/counter/share/record/list',
+                'postCfReadyTimeoutMs'   => 60000,
+                'postCfSettleMs'         => 500,
+                'postCfSpaWaitMs'        => 8000,
+            ];
+        }
+
+        if ($ticketType === 'huojian') {
+            return [
+                'postCfReadyUrlContains' => HuojianUrlHelper::BUSINESS_PATH_NEEDLE,
+                'postCfReadySelector'    => '.el-message-box__input',
+                'postCfReadyTimeoutMs'   => 45000,
+                'postCfSettleMs'         => 500,
+                'postCfSpaWaitMs'        => 8000,
+            ];
+        }
+
+        return [];
+    }
+
+    private static function defaultTurnstile(string $ticketType): bool
+    {
+        return true;
+    }
+
+    private static function defaultSolverFallback(string $ticketType): bool
+    {
+        return true;
+    }
+
+    private static function defaultCfClearanceRequired(string $ticketType): bool
+    {
+        if ($ticketType === 'a2c' || $ticketType === 'whatshub') {
+            return false;
+        }
+
+        return true;
+    }
+
+    /**
+     * A2C / Whatshub 等为 CF Managed Challenge（5s 盾），非独立 Turnstile 挂件
+     */
+    private static function defaultCfChallengeMode(string $ticketType): string
+    {
+        if ($ticketType === 'a2c' || $ticketType === 'whatshub') {
+            return 'managed';
+        }
+
+        return '';
+    }
+
+    /**
+     * sitekey 缺失时是否允许 CapSolver AntiCloudflareTask（需 Node 侧 CAPTCHA_PROXY）
+     */
+    private static function defaultCfCloudflareSolver(string $ticketType): bool
+    {
+        return $ticketType === 'a2c' || $ticketType === 'whatshub';
+    }
+
+    /**
+     * 火箭/A2C 业务域 hint：优先长链动态 host，其次 landing 预解析
+     */
+    private static function resolveBusinessHostHint(string $ticketType, string $pageUrl, string $landingUrlHint): string
+    {
+        if ($ticketType === 'a2c') {
+            return self::resolveA2cSessionHost($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'huojian') {
+            $host = HuojianUrlHelper::extractBusinessHost($pageUrl);
+            if ($host !== '') {
+                return $host;
+            }
+            if ($landingUrlHint !== '') {
+                $hintHost = HuojianUrlHelper::extractBusinessHost($landingUrlHint);
+                if ($hintHost !== '') {
+                    return $hintHost;
+                }
+            }
+
+            return '';
+        }
+
+        return '';
+    }
+
+    /**
+     * Whatshub 会话 scope：host + shareCode 或 workId，避免多工单共用温池 Browser
+     */
+    private static function resolveWhatshubSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+        if ($host === '' && $landingUrlHint !== '') {
+            $host = strtolower(trim((string) parse_url($landingUrlHint, PHP_URL_HOST)));
+        }
+        if ($host === '') {
+            return '';
+        }
+
+        $shareCode = self::extractWhatshubShareCode($pageUrl);
+        if ($shareCode === '' && $landingUrlHint !== '') {
+            $shareCode = self::extractWhatshubShareCode($landingUrlHint);
+        }
+        if ($shareCode !== '') {
+            return $host . ':' . $shareCode;
+        }
+
+        $workId = self::extractWhatshubWorkId($pageUrl);
+        if ($workId === '' && $landingUrlHint !== '') {
+            $workId = self::extractWhatshubWorkId($landingUrlHint);
+        }
+        if ($workId !== '') {
+            return $host . ':' . $workId;
+        }
+
+        return $host;
+    }
+
+    /**
+     * 从 Whatshub 短链 /m/{shareCode}/ 提取 shareCode
+     */
+    private static function extractWhatshubShareCode(string $url): string
+    {
+        $path = (string) parse_url($url, PHP_URL_PATH);
+        if ($path === '') {
+            return '';
+        }
+        if (preg_match('#/m/([^/]+)/#', $path, $matches)) {
+            return trim($matches[1]);
+        }
+
+        return '';
+    }
+
+    /**
+     * 从 Whatshub 长链 work-order-sharing?workId= 提取 workId
+     */
+    private static function extractWhatshubWorkId(string $url): string
+    {
+        $query = (string) parse_url($url, PHP_URL_QUERY);
+        if ($query === '') {
+            return '';
+        }
+        parse_str($query, $params);
+        $workId = isset($params['workId']) ? trim((string) $params['workId']) : '';
+
+        return $workId !== '' ? $workId : '';
+    }
+
+    private static function resolveA2cSessionHost(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $candidates = [];
+        if ($landingUrlHint !== '') {
+            $candidates[] = (string) parse_url($landingUrlHint, PHP_URL_HOST);
+        }
+        $candidates[] = (string) parse_url($pageUrl, PHP_URL_HOST);
+
+        foreach ($candidates as $host) {
+            $host = strtolower(trim($host));
+            if ($host !== '' && strpos($host, 'a2c.chat') !== false) {
+                return $host;
+            }
+        }
+
+        return 'user.a2c.chat';
+    }
+
+    /**
+     * A2C 会话 scope：业务域 + 分享 id（避免多工单共用温池 Browser 互相干扰）
+     *
+     * 短链先 HTTP 预解析再提取 ?id=，确保不同分享页不会落到同一 sessionKey。
+     */
+    private static function resolveA2cSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $resolvedUrl = self::resolveA2cResolvedUrl($pageUrl, $landingUrlHint);
+        $host = self::resolveA2cSessionHost($pageUrl, $resolvedUrl);
+        $shareId = self::extractA2cShareId($pageUrl);
+        if ($shareId === '') {
+            $shareId = self::extractA2cShareId($resolvedUrl);
+        }
+
+        return $shareId !== '' ? $host . ':' . $shareId : $host;
+    }
+
+    /**
+     * A2C 短链 HTTP 预解析：优先已有 landingUrlHint，否则跟随重定向得到长链
+     */
+    private static function resolveA2cResolvedUrl(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($landingUrlHint !== '' && self::extractA2cShareId($landingUrlHint) !== '') {
+            return $landingUrlHint;
+        }
+        if (self::extractA2cShareId($pageUrl) !== '') {
+            return $pageUrl;
+        }
+
+        $resolved = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        if ($resolved !== '') {
+            return $resolved;
+        }
+
+        return $landingUrlHint !== '' ? $landingUrlHint : $pageUrl;
+    }
+
+    /**
+     * 从 A2C 分享 URL 提取 id 查询参数
+     */
+    private static function extractA2cShareId(string $url): string
+    {
+        $query = (string) parse_url($url, PHP_URL_QUERY);
+        if ($query === '') {
+            return '';
+        }
+        parse_str($query, $params);
+        $id = isset($params['id']) ? trim((string) $params['id']) : '';
+
+        return $id !== '' ? $id : '';
+    }
+
+    private static function resolveHuojianSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $scope = HuojianUrlHelper::resolveSessionScope($pageUrl);
+        if ($scope !== '') {
+            return $scope;
+        }
+
+        if ($landingUrlHint !== '') {
+            $fromLanding = HuojianUrlHelper::resolveSessionScope($landingUrlHint);
+            if ($fromLanding !== '') {
+                return $fromLanding;
+            }
+        }
+
+        return '';
+    }
+}

application/common/library/scrm/HuojianUrlHelper.php

@@ -0,0 +1,103 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\library\scrm;
+
+/**
+ * 火箭云控 URL 解析：短链（s.url99.me/code）与长链（*.url66.me/gds?link=）动态识别
+ *
+ * 长链域名可能为 v3.url66.me、v4.url66.me 等，禁止写死单一 host。
+ */
+final class HuojianUrlHelper
+{
+    /** 火箭业务页路径特征 */
+    public const BUSINESS_PATH_NEEDLE = '/gds';
+
+    /** 长链 query 中的分享 token 参数名 */
+    public const LINK_QUERY_PARAM = 'link';
+
+    /**
+     * 是否为火箭长链业务页（含 /gds 且带 link=）
+     */
+    public static function isLongLinkUrl(string $pageUrl): bool
+    {
+        $path = (string) parse_url($pageUrl, PHP_URL_PATH);
+        if ($path === '' || strpos($path, self::BUSINESS_PATH_NEEDLE) === false) {
+            return false;
+        }
+
+        $query = [];
+        parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+        return trim((string) ($query[self::LINK_QUERY_PARAM] ?? '')) !== '';
+    }
+
+    /**
+     * 从长链 URL 动态解析业务域（如 v3.url66.me）
+     */
+    public static function extractBusinessHost(string $pageUrl): string
+    {
+        if (!self::isLongLinkUrl($pageUrl)) {
+            return '';
+        }
+
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+
+        return $host !== '' ? $host : '';
+    }
+
+    /**
+     * 提取分享稳定标识：长链 link= 或短链 path 段（如 50q3622j）
+     */
+    public static function extractShareToken(string $pageUrl): string
+    {
+        if (self::isLongLinkUrl($pageUrl)) {
+            $query = [];
+            parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+            return trim((string) ($query[self::LINK_QUERY_PARAM] ?? ''));
+        }
+
+        $path = trim((string) parse_url($pageUrl, PHP_URL_PATH), '/');
+        if ($path === '' || strpos($path, '/') !== false) {
+            return '';
+        }
+
+        if (preg_match('/^[a-zA-Z0-9]+$/', $path) !== 1) {
+            return '';
+        }
+
+        return $path;
+    }
+
+    /**
+     * 是否为火箭短链入口（单段 path，非 /gds 长链）
+     */
+    public static function isShortEntryUrl(string $pageUrl): bool
+    {
+        if (self::isLongLinkUrl($pageUrl)) {
+            return false;
+        }
+
+        return self::extractShareToken($pageUrl) !== '';
+    }
+
+    /**
+     * 会话 scope：长链用动态业务域；短链用 share.{token}（跨长链域名复用 cookie jar）
+     */
+    public static function resolveSessionScope(string $pageUrl): string
+    {
+        $businessHost = self::extractBusinessHost($pageUrl);
+        if ($businessHost !== '') {
+            return $businessHost;
+        }
+
+        $token = self::extractShareToken($pageUrl);
+        if ($token !== '') {
+            return 'share.' . $token;
+        }
+
+        return '';
+    }
+}

application/common/library/scrm/spider/A2cSpider.php

@@ -5,10 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitPageUrlResolver;
 
 /**
- * A2C 云控蜘蛛
+ * A2C 云控蜘蛛（Real Browser 打开分享页 + 拦截加密 API + UI 翻页）
+ *
+ * 业务域 user.a2c.chat 在 CF 挑战页启用 CapSolver 兜底；短链 yyk.ink 预解析为长链后直达业务页。
  */
 class A2cSpider extends AbstractScrmSpider
 {
@@ -24,6 +28,9 @@ class A2cSpider extends AbstractScrmSpider
 
     private string $password;
 
+    /** @var string HTTP 预解析落地 URL（供 antiBot landingUrlHint） */
+    private string $landingUrlHint = '';
+
     private UnifiedScrmData $unifiedData;
 
     public function __construct(
@@ -36,6 +43,7 @@ class A2cSpider extends AbstractScrmSpider
         $this->pageUrl = $pageUrl;
         $this->account = $account;
         $this->password = $password;
+        $this->landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
@@ -50,6 +58,7 @@ class A2cSpider extends AbstractScrmSpider
             'authActions'    => [
                 ['type' => 'wait', 'ms' => 2000],
             ],
+            'antiBot'        => AntiBotConfigBuilder::build('a2c', $this->pageUrl, $this->landingUrlHint),
         ];
     }
 

application/common/library/scrm/spider/ChatknowSpider.php

@@ -5,6 +5,7 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
 
 /**
@@ -48,6 +49,7 @@ class ChatknowSpider extends AbstractScrmSpider
             'authActions'    => [
                 ['type' => 'wait', 'ms' => 4000],
             ],
+            'antiBot'        => AntiBotConfigBuilder::build('chatknow', $this->pageUrl),
         ];
     }
 

application/common/library/scrm/spider/HuojianSpider.php

@@ -5,10 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitPageUrlResolver;
 
 /**
- * 火箭云控蜘蛛
+ * 火箭云控蜘蛛（Real Browser + CF 过盾 + 密码弹窗 + API 拦截）
+ *
+ * 短链 s.url99.me → 长链 *.url66.me/gds?link=（长链域名动态，不写死）
  */
 class HuojianSpider extends AbstractScrmSpider
 {
@@ -22,6 +26,9 @@ class HuojianSpider extends AbstractScrmSpider
 
     private UnifiedScrmData $unifiedData;
 
+    /** HTTP 预解析落地 URL（短链 CF 时可能失败，仅作 hint） */
+    private string $landingUrlHint = '';
+
     public function __construct(
         string $pageUrl,
         string $account = '',
@@ -32,11 +39,14 @@ class HuojianSpider extends AbstractScrmSpider
         $this->pageUrl = $pageUrl;
         $this->account = $account;
         $this->password = $password;
+        $this->landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
     protected function getSpiderConfig(): array
     {
+        $antiBot = AntiBotConfigBuilder::build('huojian', $this->pageUrl, $this->landingUrlHint);
+
         return [
             'pageUrl'        => $this->pageUrl,
             'listApi'        => self::API_LIST,
@@ -48,6 +58,7 @@ class HuojianSpider extends AbstractScrmSpider
                 ['type' => 'vue_click', 'selector' => '.el-message-box__btns .el-button--primary'],
                 ['type' => 'wait', 'ms' => 2000],
             ],
+            'antiBot'        => $antiBot,
         ];
     }
 
@@ -84,6 +95,7 @@ class HuojianSpider extends AbstractScrmSpider
             }
         }
         $unifiedData->total = $count;
+
         return $unifiedData;
     }
 }

application/common/library/scrm/spider/WhatshubSpider.php

@@ -5,12 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitTicketSyncLogger;
 
 /**
- * Whatshub 云控蜘蛛（Real Browser + Turnstile 过盾 + UI 翻页）
+ * Whatshub 云控蜘蛛
  *
- * 时序：Cloudflare Turnstile → 密码弹窗 authActions → API 拦截 → UI 翻页
+ * 时序：cURL detailByShareCode 拉号码 → Node 监听 statistics 算完成量 → 失败则完整 Node 爬虫
  */
 class WhatshubSpider extends AbstractScrmSpider
 {
@@ -20,9 +22,14 @@ class WhatshubSpider extends AbstractScrmSpider
     /** 详情/统计 API 路径 */
     private const API_DETAILS = '/api/whatshub-counter/workShare/open/statistics';
 
+    /** shareCode + password 直连接口（一次返回全量号码，无需翻页） */
+    private const API_DETAIL_BY_SHARE_CODE = '/api/whatshub-counter/workShare/open/detailByShareCode';
+
     /** 默认每页条数 */
     private const DEFAULT_PER_PAGE_COUNT = 20;
 
+    private const API_FETCH_TIMEOUT_SEC = 20;
+
     private string $pageUrl;
 
     private string $account;
@@ -44,11 +51,294 @@ class WhatshubSpider extends AbstractScrmSpider
         $this->unifiedData = new UnifiedScrmData();
     }
 
+    /**
+     * 混合同步：cURL 拉号码 + Node 监听 statistics 算完成量
+     * statistics 失败时清 session 重试；仍失败则 fallback 完整 Node 仅取完成量
+     */
+    public function run(): UnifiedScrmData
+    {
+        $apiResult = $this->tryFetchViaShareCodeApi();
+        $statsCount = $this->tryFetchStatisticsViaNode(false);
+
+        if ($apiResult instanceof UnifiedScrmData && $statsCount !== null) {
+            $apiResult->todayNewCount = $statsCount;
+            SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok', [
+                'numberCount'   => count($apiResult->numbers),
+                'todayNewCount' => $statsCount,
+            ]);
+            return $apiResult;
+        }
+
+        // cURL 已成功：清 session 再试 statistics；仍失败则完整 Node 只取完成量
+        if ($apiResult instanceof UnifiedScrmData) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats retry after purge session', [
+                'numberCount' => count($apiResult->numbers),
+            ]);
+            $statsCount = $this->tryFetchStatisticsViaNode(true);
+            if ($statsCount !== null) {
+                $apiResult->todayNewCount = $statsCount;
+                SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok (retry)', [
+                    'numberCount'   => count($apiResult->numbers),
+                    'todayNewCount' => $statsCount,
+                ]);
+                return $apiResult;
+            }
+
+            SplitTicketSyncLogger::log('spider', 'whatshub stats fallback full node for complete count', [
+                'pageUrl'     => $this->pageUrl,
+                'numberCount' => count($apiResult->numbers),
+            ]);
+            try {
+                $fullResult = parent::run();
+                $apiResult->todayNewCount = $fullResult->todayNewCount;
+                SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok (full node stats)', [
+                    'numberCount'   => count($apiResult->numbers),
+                    'todayNewCount' => $apiResult->todayNewCount,
+                ]);
+                return $apiResult;
+            } catch (\Throwable $e) {
+                SplitTicketSyncLogger::log('spider', 'whatshub stats fallback full node failed', [
+                    'error' => $e->getMessage(),
+                ]);
+            }
+
+            throw new \RuntimeException('Whatshub statistics 同步失败（号码已通过 API 获取，无法更新完成量）');
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub hybrid incomplete, fallback full node', [
+            'pageUrl'      => $this->pageUrl,
+            'apiOk'        => false,
+            'statisticsOk' => $statsCount !== null,
+        ]);
+
+        return parent::run();
+    }
+
+    /** Whatshub vxe 密码表单：placeholder 含「密码」+ 确认按钮，与业务页搜索框区分 */
+    private const AUTH_PASSWORD_INPUT = '.vxe-form .el-input__inner[placeholder*="密码"]';
+
+    private const AUTH_CONFIRM_BUTTON = '.vxe-form .vxe-button-group button.theme--primary[type="submit"]';
+
+    /**
+     * Node 监听 statistics API，返回 dayNewFans + reDayNewFans 总和；失败返回 null
+     *
+     * @param bool $isRetry 是否为清 session 后的二次尝试
+     */
+    private function tryFetchStatisticsViaNode(bool $isRetry = false): ?int
+    {
+        $config = $this->getSpiderConfig();
+        $antiBot = $config['antiBot'] ?? null;
+        if (is_array($antiBot)) {
+            // statistics-only：早挂拦截器、识别 vxe 密码框、session 有效时 skip auth
+            $antiBot = array_merge($antiBot, [
+                'skipPostCfReadyApi'           => true,
+                'authSkipIfNoPasswordDialog'   => true,
+                'authSelectorTimeoutMs'        => 30000,
+                'earlyApiIntercept'            => true,
+            ]);
+            if ($isRetry) {
+                $antiBot['purgeSession'] = true;
+            }
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub stats node request', [
+            'pageUrl'  => $this->pageUrl,
+            'api'      => self::API_DETAILS,
+            'isRetry'  => $isRetry,
+        ]);
+
+        $result = $this->requestNode('/api/auth-and-intercept', [
+            'pageUrl'     => $config['pageUrl'],
+            'apiUrls'     => [self::API_DETAILS],
+            'authActions' => $config['authActions'] ?? [],
+            'antiBot'     => $antiBot,
+        ], $this->resolveAuthInterceptTimeout(is_array($antiBot) ? $antiBot : null));
+
+        if (empty($result['success'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats node failed', [
+                'error' => $result['error'] ?? '未知',
+                'code'  => $result['code'] ?? null,
+                'page'  => $result['page'] ?? null,
+            ]);
+            return null;
+        }
+
+        $intercepted = $result['interceptedApis'] ?? [];
+        if (!isset($intercepted[self::API_DETAILS]['data']) || !is_array($intercepted[self::API_DETAILS]['data'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats node missing payload', [
+                'intercepted' => array_keys(is_array($intercepted) ? $intercepted : []),
+                'page'        => $result['page'] ?? null,
+            ]);
+            return null;
+        }
+
+        $detailData = $intercepted[self::API_DETAILS]['data'];
+        $dayNewFans = (int) ($detailData['data']['dayNewFans'] ?? 0);
+        $reDayNewFans = (int) ($detailData['data']['reDayNewFans'] ?? 0);
+        $total = $dayNewFans + $reDayNewFans;
+
+        SplitTicketSyncLogger::log('spider', 'whatshub stats node ok', [
+            'dayNewFans'   => $dayNewFans,
+            'reDayNewFans' => $reDayNewFans,
+            'total'        => $total,
+        ]);
+
+        return $total;
+    }
+
+    /**
+     * 从短链 pageUrl 解析 shareCode，例如 /m/KMYBBInp2066/1 → KMYBBInp2066
+     */
+    private function extractShareCodeFromPageUrl(): ?string
+    {
+        $path = (string) parse_url($this->pageUrl, PHP_URL_PATH);
+        if ($path === '') {
+            return null;
+        }
+        if (preg_match('#/m/([^/]+)/#', $path, $matches)) {
+            return $matches[1];
+        }
+
+        return null;
+    }
+
+    /**
+     * 拼接 detailByShareCode 完整 GET URL
+     */
+    private function buildShareCodeApiUrl(string $shareCode): ?string
+    {
+        $parsed = parse_url($this->pageUrl);
+        $scheme = isset($parsed['scheme']) ? (string) $parsed['scheme'] : 'https';
+        $host = isset($parsed['host']) ? (string) $parsed['host'] : '';
+        if ($host === '') {
+            return null;
+        }
+
+        $query = http_build_query([
+            'shareCode' => $shareCode,
+            'password'  => $this->password,
+        ]);
+
+        return $scheme . '://' . $host . self::API_DETAIL_BY_SHARE_CODE . '?' . $query;
+    }
+
+    /**
+     * 尝试通过 shareCode API 抓取；成功返回 UnifiedScrmData，否则返回 null
+     */
+    private function tryFetchViaShareCodeApi(): ?UnifiedScrmData
+    {
+        if ($this->password === '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: empty password', []);
+            return null;
+        }
+
+        $shareCode = $this->extractShareCodeFromPageUrl();
+        if ($shareCode === null || $shareCode === '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: cannot parse shareCode', [
+                'pageUrl' => $this->pageUrl,
+            ]);
+            return null;
+        }
+
+        $apiUrl = $this->buildShareCodeApiUrl($shareCode);
+        if ($apiUrl === null) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: invalid pageUrl host', [
+                'pageUrl' => $this->pageUrl,
+            ]);
+            return null;
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub api request', [
+            'url' => preg_replace('/password=[^&]+/', 'password=***', $apiUrl),
+        ]);
+
+        $ch = curl_init($apiUrl);
+        if ($ch === false) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api curl init failed', []);
+            return null;
+        }
+
+        curl_setopt_array($ch, [
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_CONNECTTIMEOUT => 5,
+            CURLOPT_TIMEOUT        => self::API_FETCH_TIMEOUT_SEC,
+            CURLOPT_HTTPHEADER     => [
+                'Accept: application/json',
+                'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36',
+            ],
+        ]);
+
+        $response = curl_exec($ch);
+        $httpCode = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $curlErr = curl_error($ch);
+        curl_close($ch);
+
+        if ($response === false || $curlErr !== '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api curl failed', [
+                'error' => $curlErr,
+            ]);
+            return null;
+        }
+
+        if ($httpCode !== 200) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api http error', [
+                'httpCode' => $httpCode,
+            ]);
+            return null;
+        }
+
+        $payload = json_decode((string) $response, true);
+        if (!is_array($payload)) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api invalid json', []);
+            return null;
+        }
+
+        if ((int) ($payload['code'] ?? 0) !== 200) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api business error', [
+                'code' => $payload['code'] ?? null,
+                'msg'  => $payload['msg'] ?? '',
+            ]);
+            return null;
+        }
+
+        if (!isset($payload['data']) || !is_array($payload['data'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api invalid data field', []);
+            return null;
+        }
+
+        return $this->parseShareCodeApiResponse($payload);
+    }
+
+    /**
+     * 将 detailByShareCode 响应映射为 UnifiedScrmData
+     *
+     * @param array<string, mixed> $payload
+     */
+    private function parseShareCodeApiResponse(array $payload): UnifiedScrmData
+    {
+        $unifiedData = new UnifiedScrmData();
+
+        foreach ($payload['data'] as $item) {
+            if (!is_array($item) || empty($item['account'])) {
+                continue;
+            }
+
+            $number = (string) $item['account'];
+            $isOnline = isset($item['isOnline']) && (int) $item['isOnline'] === 1;
+            $dayNewFans = (int) ($item['dayNewFans'] ?? 0);
+
+            // 号码同步仅使用 dayNewFans，不含 reDayNewFans；完成量由 Node statistics 提供
+            $unifiedData->addNumber($number, $isOnline, $dayNewFans);
+        }
+
+        $unifiedData->total = count($unifiedData->numbers);
+
+        return $unifiedData;
+    }
+
     /** @return array<string, mixed> */
     protected function getSpiderConfig(): array
     {
-        $host = (string) parse_url($this->pageUrl, PHP_URL_HOST);
-
         return [
             'pageUrl'        => $this->pageUrl,
             'listApi'        => self::API_LIST,
@@ -56,21 +346,13 @@ class WhatshubSpider extends AbstractScrmSpider
             'listMethod'     => 'POST',
             'paginationMode' => self::MODE_UI,
             'authActions'    => [
-                // Element Plus 密码弹窗：仅注入可见 input
+                // Whatshub 密码 UI 为 vxe-form + Element input，限定在表单内避免误填搜索框
-                ['type' => 'vue_fill', 'selector' => '.el-input__inner', 'value' => $this->password],
+                ['type' => 'vue_fill', 'selector' => self::AUTH_PASSWORD_INPUT, 'value' => $this->password],
                 ['type' => 'wait', 'ms' => 500],
-                ['type' => 'vue_click', 'selector' => '.vxe-button-group .theme--primary'],
+                ['type' => 'vue_click', 'selector' => self::AUTH_CONFIRM_BUTTON],
                 ['type' => 'wait', 'ms' => 2200],
             ],
-            // Whatshub 专用：Real Browser + Turnstile + Captcha API 兜底 + 会话复用
+            'antiBot'        => AntiBotConfigBuilder::build('whatshub', $this->pageUrl),
-            'antiBot'        => [
-                'enabled'            => true,
-                'profile'            => 'real',
-                'turnstile'          => true,
-                'solverFallback'     => true,
-                'sessionKey'         => 'whatshub:' . $host,
-                'challengeTimeoutMs' => 60000,
-            ],
         ];
     }
 
@@ -110,7 +392,7 @@ class WhatshubSpider extends AbstractScrmSpider
         $unifiedData = $this->unifiedData;
 
         if (is_array($detailData)) {
-            $unifiedData->todayNewCount = (int) ($detailData['data']['dayNewFans'] ?? 0);
+            $unifiedData->todayNewCount = (int) ($detailData['data']['dayNewFans'] ?? 0) + (int) ($detailData['data']['reDayNewFans'] ?? 0);
         }
 
         foreach ($allListPagesData as $pageRaw) {

application/common/service/SplitNodeHealthService.php

@@ -37,9 +37,25 @@ class SplitNodeHealthService
 
     /**
      * 当前是否适合向 Node 提交新 Browser 任务
+     *
+     * A2C 等 antiBot 任务走 real profile，应参考 queueReal 而非 standard 队列。
      */
     public static function canAcceptWork(): bool
     {
+        return self::canAcceptWorkForTicketType('');
+    }
+
+    /**
+     * 指定工单类型是否可向 Node 提交新任务
+     *
+     * API 优先类型（如 Whatshub）常态不占 Real Browser，调度层应跳过队列门禁。
+     */
+    public static function canAcceptWorkForTicketType(string $ticketType): bool
+    {
+        if ($ticketType !== '' && SplitScrmSpiderFactory::isApiFirstSyncType($ticketType)) {
+            return true;
+        }
+
         $stats = self::fetchStats();
         if ($stats === null) {
             return true;
@@ -47,33 +63,61 @@ class SplitNodeHealthService
         if (!empty($stats['shuttingDown'])) {
             return false;
         }
-        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
-        $config = is_array($stats['config'] ?? null) ? $stats['config'] : [];
+        $snapshot = self::resolveQueueSnapshot($stats);
-        $queued = (int) ($queue['queued'] ?? 0);
-        $active = (int) ($queue['active'] ?? 0);
-        $max = max(1, (int) ($config['maxConcurrentBrowsers'] ?? ($queue['max'] ?? 4)));
         $threshold = SplitSyncConfigService::getNodeQueueSkipThreshold();
-        if ($queued >= $threshold) {
+        if ($snapshot['queued'] >= $threshold) {
             return false;
         }
-        return $active < $max;
+
+        return $snapshot['active'] < $snapshot['max'];
     }
 
     /**
-     * @return array{queued:int,active:int,max:int}
+     * @return array{queued:int,active:int,max:int,profile:string}
      */
     public static function getQueueSnapshot(): array
     {
         $stats = self::fetchStats();
         if ($stats === null) {
-            return ['queued' => 0, 'active' => 0, 'max' => 0];
+            return ['queued' => 0, 'active' => 0, 'max' => 0, 'profile' => 'real'];
         }
-        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
+        $snapshot = self::resolveQueueSnapshot($stats);
+        return [
+            'queued'  => $snapshot['queued'],
+            'active'  => $snapshot['active'],
+            'max'     => $snapshot['max'],
+            'profile' => $snapshot['profile'],
+        ];
+    }
+
+    /**
+     * 优先使用 real 队列（antiBot / A2C），无数据时回退 standard
+     *
+     * @param array<string, mixed> $stats
+     * @return array{queued:int,active:int,max:int,profile:string}
+     */
+    private static function resolveQueueSnapshot(array $stats): array
+    {
         $config = is_array($stats['config'] ?? null) ? $stats['config'] : [];
+        $queueReal = is_array($stats['queueReal'] ?? null) ? $stats['queueReal'] : [];
+        if ($queueReal !== []) {
+            return [
+                'queued'  => (int) ($queueReal['queued'] ?? 0),
+                'active'  => (int) ($queueReal['active'] ?? 0),
+                'max'     => max(1, (int) ($config['maxConcurrentBrowsersReal'] ?? ($queueReal['max'] ?? 2))),
+                'profile' => 'real',
+            ];
+        }
+
+        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
         return [
             'queued'  => (int) ($queue['queued'] ?? 0),
             'active'  => (int) ($queue['active'] ?? 0),
             'max'     => max(1, (int) ($config['maxConcurrentBrowsers'] ?? ($queue['max'] ?? 4))),
+            'profile' => 'standard',
         ];
     }
 

application/common/service/SplitNumberRatioDeferredService.php

@@ -0,0 +1,189 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use think\Db;
+
+/**
+ * 下号比率触线降权（ratio_deferred）规则与降权池清理
+ *
+ * 降权前提：已有落地页访问（visit_count > last_sync_visit_count），
+ * 且自上次同步以来进线未增长时累计 streak，触线才标记降权。
+ */
+class SplitNumberRatioDeferredService
+{
+    /**
+     * 是否具备计入 streak 的落地页访问基数
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function hasLandingVisitBaseline($number): bool
+    {
+        $visitCount = $this->readInt($number, 'visit_count');
+        if ($visitCount <= 0) {
+            return false;
+        }
+
+        $lastVisit = $this->readInt($number, 'last_sync_visit_count');
+
+        return $visitCount > $lastVisit;
+    }
+
+    /**
+     * 根据访问与进线快照计算新的 streak
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function computeStreakForVisit($number, int $currentStreak): int
+    {
+        if (!$this->hasLandingVisitBaseline($number)) {
+            return $currentStreak;
+        }
+
+        $inboundCount = $this->readInt($number, 'inbound_count');
+        $lastInbound = $this->readInt($number, 'last_sync_inbound_count');
+
+        if ($inboundCount <= $lastInbound) {
+            return $currentStreak + 1;
+        }
+
+        return 0;
+    }
+
+    /**
+     * 同步侧：根据 visit / inbound 与上次同步检查点重算 streak
+     *
+     * 访问侧（recordVisitAfterRedirect）已按次 +1 累计 streak，此处不得再叠加 delta，否则首次同步会双倍计次导致提前关号。
+     * 取 max(访问侧 streak, 自上次同步以来的点击增量) 作为裁决值，并兜底访问钩子未触发的场景。
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function computeStreakForSync($number, int $currentStreak): int
+    {
+        $visitCount = $this->readInt($number, 'visit_count');
+        if ($visitCount <= 0) {
+            return 0;
+        }
+
+        $lastVisit = $this->readInt($number, 'last_sync_visit_count');
+        $inboundCount = $this->readInt($number, 'inbound_count');
+        $lastInbound = $this->readInt($number, 'last_sync_inbound_count');
+
+        if ($inboundCount > $lastInbound) {
+            return 0;
+        }
+
+        if ($visitCount > $lastVisit) {
+            $deltaSinceSync = $visitCount - $lastVisit;
+
+            return max($currentStreak, $deltaSinceSync);
+        }
+
+        return $currentStreak;
+    }
+
+    /**
+     * 是否应标记 ratio_deferred（访问侧触线降权，不关 status）
+     */
+    public function shouldMarkDeferred(int $streak, int $assignRatio, bool $hasLandingBaseline): bool
+    {
+        return $hasLandingBaseline && $assignRatio > 0 && $streak >= $assignRatio;
+    }
+
+    /**
+     * 是否为应清理的无效降权记录
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function isInvalidDeferredRecord($number): bool
+    {
+        if ($this->readInt($number, 'ratio_deferred') !== 1) {
+            return false;
+        }
+
+        return !$this->hasLandingVisitBaseline($number);
+    }
+
+    /**
+     * 清理无效降权标记（ratio_deferred=1 但无有效落地页访问基线）
+     *
+     * @param int[]|null $adminIds 数据权限管理员 ID 列表，null 表示不限制
+     * @return int 清理条数
+     */
+    public function cleanupInvalidDeferred(?array $adminIds = null): int
+    {
+        $query = Number::where('ratio_deferred', 1);
+        if ($adminIds !== null && $adminIds !== []) {
+            $query->where('admin_id', 'in', $adminIds);
+        }
+
+        $rows = $query->field('id,visit_count,last_sync_visit_count,ratio_deferred,no_inbound_click_streak')->select();
+        if ($rows === null || $rows === []) {
+            return 0;
+        }
+
+        $now = time();
+        $count = 0;
+        Db::startTrans();
+        try {
+            foreach ($rows as $row) {
+                if (!$this->isInvalidDeferredRecord($row)) {
+                    continue;
+                }
+                $update = [
+                    'ratio_deferred'    => 0,
+                    'ratio_deferred_at' => null,
+                    'updatetime'        => $now,
+                ];
+                if ($this->readInt($row, 'visit_count') <= 0) {
+                    $update['no_inbound_click_streak'] = 0;
+                }
+                Number::where('id', (int) $row['id'])->update($update);
+                $count++;
+            }
+            Db::commit();
+        } catch (\Throwable $e) {
+            Db::rollback();
+            throw $e;
+        }
+
+        return $count;
+    }
+
+    /**
+     * 统计当前权限范围内无效降权条数（清理前预览）
+     *
+     * @param int[]|null $adminIds
+     */
+    public function countInvalidDeferred(?array $adminIds = null): int
+    {
+        $query = Number::where('ratio_deferred', 1);
+        if ($adminIds !== null && $adminIds !== []) {
+            $query->where('admin_id', 'in', $adminIds);
+        }
+
+        $total = 0;
+        foreach ($query->field('id,visit_count,last_sync_visit_count,ratio_deferred')->select() as $row) {
+            if ($this->isInvalidDeferredRecord($row)) {
+                $total++;
+            }
+        }
+
+        return $total;
+    }
+
+    /**
+     * @param array<string, mixed>|Number $number
+     */
+    private function readInt($number, string $field): int
+    {
+        if (is_array($number)) {
+            return (int) ($number[$field] ?? 0);
+        }
+
+        return (int) $number->getAttr($field);
+    }
+}

application/common/service/SplitNumberVisitRuleService.php

@@ -0,0 +1,70 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
+
+/**
+ * 落地页访问侧下号比率规则：更新连续无进线点击 streak，触线时仅降权（ratio_deferred），不关闭 status
+ *
+ * 最终关号由同步后 SplitTicketRuleService::applyNumberRules 裁决。
+ */
+class SplitNumberVisitRuleService
+{
+    private SplitNumberRatioDeferredService $ratioDeferredService;
+
+    public function __construct(?SplitNumberRatioDeferredService $ratioDeferredService = null)
+    {
+        $this->ratioDeferredService = $ratioDeferredService ?? new SplitNumberRatioDeferredService();
+    }
+
+    /**
+     * 访问计数已递增后调用：累加 streak，达到 assign_ratio 时标记 ratio_deferred=1
+     */
+    public function recordVisitAfterRedirect(int $numberId): void
+    {
+        if ($numberId <= 0) {
+            return;
+        }
+
+        /** @var Number|null $number */
+        $number = Number::get($numberId);
+        if ($number === null) {
+            return;
+        }
+
+        /** @var Ticket|null $ticket */
+        $ticket = Ticket::where('admin_id', (int) $number['admin_id'])
+            ->where('split_link_id', (int) $number['split_link_id'])
+            ->where('ticket_name', (string) $number['ticket_name'])
+            ->find();
+        if ($ticket === null) {
+            return;
+        }
+
+        $assignRatio = (int) ($ticket['assign_ratio'] ?? 0);
+        $streak = (int) ($number['no_inbound_click_streak'] ?? 0);
+        $hasBaseline = $this->ratioDeferredService->hasLandingVisitBaseline($number);
+
+        if ($hasBaseline) {
+            $streak = $this->ratioDeferredService->computeStreakForVisit($number, $streak);
+        }
+
+        $update = [
+            'no_inbound_click_streak' => $streak,
+            'updatetime'              => time(),
+        ];
+
+        if ((int) $number['manual_manage'] === 0
+            && $this->ratioDeferredService->shouldMarkDeferred($streak, $assignRatio, $hasBaseline)
+        ) {
+            $update['ratio_deferred'] = 1;
+            $update['ratio_deferred_at'] = time();
+        }
+
+        Number::where('id', $numberId)->update($update);
+    }
+}

application/common/service/SplitNumberWeighService.php

@@ -7,12 +7,16 @@ namespace app\common\service;
 use app\admin\model\split\Link;
 
 /**
- * 分流链接随机打乱配置读取
+ * 分流链接随机打乱配置与落地页选号
+ *
+ * - random_shuffle=0：跨工单合并号码池，按 id 顺序全局严格轮转
+ * - random_shuffle=1：先按各工单开启号码数比例随机选工单，再在该工单内随机选号
+ * - 同步写入时 random_shuffle=1 还会打乱新号码 insert 顺序（影响 id 分布）
  */
 class SplitNumberWeighService
 {
     /**
-     * 链接是否开启随机打乱（新号码按随机插入顺序写入，跳转按 id 顺序轮转）
+     * 链接是否开启随机打乱
      */
     public static function isRandomShuffleEnabled(int $linkId): bool
     {
@@ -21,4 +25,52 @@ class SplitNumberWeighService
         }
         return (int) Link::where('id', $linkId)->value('random_shuffle') === 1;
     }
+
+    /**
+     * 解析本次访问应使用的号码下标（0 .. numberCount-1）
+     *
+     * @param int                   $linkId         分流链接 ID
+     * @param int                   $numberCount    可用号码数量
+     * @param SplitRoundRobinStore  $roundRobinStore 关闭随机打乱时的轮转计数器
+     * @param string                $poolKey        选号池标识（preferred / deferred 等）
+     */
+    public static function resolvePickIndex(
+        int $linkId,
+        int $numberCount,
+        SplitRoundRobinStore $roundRobinStore,
+        string $poolKey = 'main'
+    ): int {
+        if ($numberCount <= 0) {
+            return 0;
+        }
+        if ($numberCount === 1) {
+            return 0;
+        }
+
+        if (self::isRandomShuffleEnabled($linkId)) {
+            return random_int(0, $numberCount - 1);
+        }
+
+        return $roundRobinStore->nextIndex($linkId, $numberCount, $poolKey);
+    }
+
+    /**
+     * 从号码行列表中按链接配置选一条（严格轮转或随机）
+     *
+     * @param array<int, array<string, mixed>|Number> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    public static function pickRowFromList(
+        int $linkId,
+        array $rows,
+        SplitRoundRobinStore $roundRobinStore,
+        string $poolKey = 'main'
+    ) {
+        $count = count($rows);
+        if ($count === 0) {
+            return null;
+        }
+        $index = self::resolvePickIndex($linkId, $count, $roundRobinStore, $poolKey);
+        return $rows[$index] ?? $rows[0];
+    }
 }

application/common/service/SplitPageUrlResolver.php

@@ -0,0 +1,136 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+/**
+ * 短链 HTTP 重定向预解析（与 puppeteer-api/url-resolve.js 行为对齐）
+ *
+ * 用于 antiBot landingUrlHint；CF 拦截时可能失败，浏览器仍会 follow。
+ */
+final class SplitPageUrlResolver
+{
+    private const REDIRECT_CODES = [301, 302, 303, 307, 308];
+
+    /**
+     * 跟随 HTTP 重定向，返回最终 URL；失败时返回原始 URL
+     */
+    public static function resolveFinalUrl(string $pageUrl, int $maxRedirects = 10, int $timeoutSec = 12): string
+    {
+        $current = trim($pageUrl);
+        if ($current === '') {
+            return '';
+        }
+
+        for ($i = 0; $i < $maxRedirects; $i++) {
+            $response = self::fetchHeadOrGet($current, $timeoutSec);
+            if ($response === null) {
+                return $current;
+            }
+
+            $code = $response['code'];
+            $location = $response['location'];
+            if (!in_array($code, self::REDIRECT_CODES, true) || $location === '') {
+                return $current;
+            }
+
+            $current = self::resolveRelativeUrl($current, $location);
+        }
+
+        return $current;
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function fetchHeadOrGet(string $url, int $timeoutSec): ?array
+    {
+        $result = self::curlOnce($url, true, $timeoutSec);
+        if ($result !== null) {
+            return $result;
+        }
+
+        return self::curlOnce($url, false, $timeoutSec);
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function curlOnce(string $url, bool $headOnly, int $timeoutSec): ?array
+    {
+        if (!function_exists('curl_init')) {
+            return null;
+        }
+
+        $ch = curl_init($url);
+        if ($ch === false) {
+            return null;
+        }
+
+        curl_setopt_array($ch, [
+            CURLOPT_NOBODY         => $headOnly,
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_FOLLOWLOCATION => false,
+            CURLOPT_TIMEOUT        => $timeoutSec,
+            CURLOPT_HEADER         => true,
+            CURLOPT_USERAGENT      => 'Mozilla/5.0 (compatible; SplitPageUrlResolver/1.0)',
+        ]);
+
+        $body = curl_exec($ch);
+        if ($body === false) {
+            curl_close($ch);
+
+            return null;
+        }
+
+        $code = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $redirectUrl = (string) curl_getinfo($ch, CURLINFO_REDIRECT_URL);
+        curl_close($ch);
+
+        $location = $redirectUrl;
+        if ($location === '' && is_string($body)) {
+            $location = self::parseLocationHeader($body);
+        }
+
+        return ['code' => $code, 'location' => trim($location)];
+    }
+
+    private static function parseLocationHeader(string $rawHeaders): string
+    {
+        foreach (preg_split('/\r\n|\n|\r/', $rawHeaders) as $line) {
+            if (stripos($line, 'Location:') === 0) {
+                return trim(substr($line, 9));
+            }
+        }
+
+        return '';
+    }
+
+    private static function resolveRelativeUrl(string $baseUrl, string $location): string
+    {
+        if (preg_match('#^https?://#i', $location)) {
+            return $location;
+        }
+
+        $base = parse_url($baseUrl);
+        if (!is_array($base)) {
+            return $location;
+        }
+
+        $scheme = (string) ($base['scheme'] ?? 'https');
+        $host = (string) ($base['host'] ?? '');
+        if ($host === '') {
+            return $location;
+        }
+
+        if (strpos($location, '/') === 0) {
+            return $scheme . '://' . $host . $location;
+        }
+
+        $path = (string) ($base['path'] ?? '/');
+        $dir = rtrim(str_replace(basename($path), '', $path), '/');
+
+        return $scheme . '://' . $host . ($dir !== '' ? $dir . '/' : '/') . $location;
+    }
+}

application/common/service/SplitRedirectService.php

@@ -6,18 +6,30 @@ namespace app\common\service;
 
 use app\admin\model\split\Link;
 use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
 use think\Collection;
 
 /**
- * 分流链接落地页：查链、轮转选号、拼接跳转 URL、访问计数
+ * 分流链接落地页：查链、选号、拼接跳转 URL、访问计数
+ *
+ * 号码池：同一 split_link_id 下 status=normal，且所属工单未关闭（ticket.status≠hidden）的号码；
+ * 优先选用 ratio_deferred=0，全部触线降权时回退至降权池。
+ *
+ * random_shuffle=0：跨工单合并池，全局严格轮转；
+ * random_shuffle=1：先按各工单开启号码数量比例随机选工单，再在该工单内随机选号。
  */
 class SplitRedirectService
 {
     private SplitRoundRobinStore $roundRobinStore;
 
-    public function __construct(?SplitRoundRobinStore $roundRobinStore = null)
+    private SplitNumberVisitRuleService $visitRuleService;
-    {
+
+    public function __construct(
+        ?SplitRoundRobinStore $roundRobinStore = null,
+        ?SplitNumberVisitRuleService $visitRuleService = null
+    ) {
         $this->roundRobinStore = $roundRobinStore ?? new SplitRoundRobinStore();
+        $this->visitRuleService = $visitRuleService ?? new SplitNumberVisitRuleService();
     }
 
     /**
@@ -46,22 +58,17 @@ class SplitRedirectService
             return null;
         }
 
-        /** @var Collection<int, Number>|array<int, Number> $numbers */
+        $linkId = (int) $link->getAttr('id');
-        $numbers = Number::where('split_link_id', (int) $link['id'])
+        $list = $this->loadEligibleNumbers($linkId);
-            ->where('status', 'normal')
+        if ($list === []) {
-            ->order('id', 'asc')
-            ->field('id,number,number_type,number_type_custom')
-            ->select();
-
-        $count = is_countable($numbers) ? count($numbers) : 0;
-        if ($count === 0) {
             return null;
         }
 
-        $linkId = (int) $link->getAttr('id');
+        if (SplitNumberWeighService::isRandomShuffleEnabled($linkId)) {
-        $index = $this->roundRobinStore->nextIndex($linkId, $count);
+            $picked = $this->pickNumberRowRandomByTicketWeight($linkId, $list);
-        $list = $numbers instanceof \think\Collection ? $numbers->all() : (array) $numbers;
+        } else {
-        $picked = $list[$index] ?? $list[0] ?? null;
+            $picked = $this->pickNumberRow($linkId, $list);
+        }
         if ($picked === null) {
             return null;
         }
@@ -90,8 +97,146 @@ class SplitRedirectService
         $numberId = is_array($picked) ? (int) ($picked['id'] ?? 0) : (int) $picked->getAttr('id');
         if ($numberId > 0) {
             Number::where('id', $numberId)->setInc('visit_count');
+            $this->visitRuleService->recordVisitAfterRedirect($numberId);
         }
 
         return $redirectUrl;
     }
+
+    /**
+     * 可参与选号的号码：status=normal，且 ticket_name 不属于已关闭工单
+     *
+     * @return list<Number|array<string, mixed>>
+     */
+    private function loadEligibleNumbers(int $linkId): array
+    {
+        if ($linkId <= 0) {
+            return [];
+        }
+
+        /** @var list<string> $hiddenTicketNames */
+        $hiddenTicketNames = Ticket::where('split_link_id', $linkId)
+            ->where('status', 'hidden')
+            ->column('ticket_name');
+        $hiddenTicketNames = array_values(array_unique(array_filter(array_map(
+            static function ($name): string {
+                return trim((string) $name);
+            },
+            $hiddenTicketNames
+        ))));
+
+        $query = Number::where('split_link_id', $linkId)
+            ->where('status', 'normal')
+            ->order('id', 'asc')
+            ->field('id,number,number_type,number_type_custom,ratio_deferred,ticket_name');
+
+        if ($hiddenTicketNames !== []) {
+            $query->where('ticket_name', 'not in', $hiddenTicketNames);
+        }
+
+        $numbers = $query->select();
+        return $numbers instanceof Collection ? $numbers->all() : (array) $numbers;
+    }
+
+    /**
+     * random_shuffle=1：先按工单开启号码数加权随机选工单，再在该工单内选号
+     *
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    private function pickNumberRowRandomByTicketWeight(int $linkId, array $rows)
+    {
+        $groups = $this->groupNumbersByTicket($rows);
+        if ($groups === []) {
+            return null;
+        }
+
+        $ticketKey = $this->pickTicketGroupKeyWeighted($groups);
+        if ($ticketKey === null || !isset($groups[$ticketKey])) {
+            return null;
+        }
+
+        return $this->pickNumberRow($linkId, $groups[$ticketKey]);
+    }
+
+    /**
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, list<Number|array<string, mixed>>>
+     */
+    private function groupNumbersByTicket(array $rows): array
+    {
+        /** @var array<string, list<Number|array<string, mixed>>> $groups */
+        $groups = [];
+        foreach ($rows as $row) {
+            $name = is_array($row)
+                ? trim((string) ($row['ticket_name'] ?? ''))
+                : trim((string) $row->getAttr('ticket_name'));
+            $key = $name !== '' ? $name : '__manual__';
+            $groups[$key][] = $row;
+        }
+
+        return $groups;
+    }
+
+    /**
+     * 按各分组号码数量加权随机选一个工单（分组 key）
+     *
+     * @param array<string, list<Number|array<string, mixed>>> $groups
+     */
+    private function pickTicketGroupKeyWeighted(array $groups): ?string
+    {
+        $total = 0;
+        foreach ($groups as $rows) {
+            $total += count($rows);
+        }
+        if ($total <= 0) {
+            return null;
+        }
+
+        $keys = array_keys($groups);
+        if (count($keys) === 1) {
+            // PHP 会把纯数字字符串键转成 int，需强转以匹配 ?string 返回类型
+            return (string) $keys[0];
+        }
+
+        $r = random_int(1, $total);
+        $acc = 0;
+        foreach ($groups as $key => $rows) {
+            $acc += count($rows);
+            if ($r <= $acc) {
+                return (string) $key;
+            }
+        }
+
+        return (string) $keys[0];
+    }
+
+    /**
+     * 双层选号：优先 ratio_deferred=0，否则回退至降权池
+     *
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    private function pickNumberRow(int $linkId, array $rows)
+    {
+        $preferred = [];
+        $deferred = [];
+        foreach ($rows as $row) {
+            $deferredFlag = is_array($row)
+                ? (int) ($row['ratio_deferred'] ?? 0)
+                : (int) $row->getAttr('ratio_deferred');
+            if ($deferredFlag === 1) {
+                $deferred[] = $row;
+            } else {
+                $preferred[] = $row;
+            }
+        }
+
+        $picked = SplitNumberWeighService::pickRowFromList($linkId, $preferred, $this->roundRobinStore, 'preferred');
+        if ($picked !== null) {
+            return $picked;
+        }
+
+        return SplitNumberWeighService::pickRowFromList($linkId, $deferred, $this->roundRobinStore, 'deferred');
+    }
 }

application/common/service/SplitRoundRobinStore.php

@@ -22,15 +22,19 @@ class SplitRoundRobinStore
 
     /**
      * 获取本次访问应使用的号码下标（0 .. count-1）
+     *
+     * @param string $poolKey 选号池标识（如 preferred / deferred），用于双层选号独立轮转
      */
-    public function nextIndex(int $splitLinkId, int $numberCount): int
+    public function nextIndex(int $splitLinkId, int $numberCount, string $poolKey = 'main'): int
     {
         if ($splitLinkId <= 0 || $numberCount <= 0) {
             return 0;
         }
 
+        $poolKey = $this->sanitizePoolKey($poolKey);
+
         if ($this->ensureRedis()) {
-            $key = self::KEY_PREFIX . $splitLinkId;
+            $key = self::KEY_PREFIX . $splitLinkId . ':' . $poolKey;
             $seq = (int) $this->redis->incr($key);
             if ($seq <= 0) {
                 $seq = 1;
@@ -39,7 +43,16 @@ class SplitRoundRobinStore
             return ($seq - 1) % $numberCount;
         }
 
-        return $this->nextIndexFallback($splitLinkId, $numberCount);
+        return $this->nextIndexFallback($splitLinkId, $numberCount, $poolKey);
+    }
+
+    /**
+     * 选号池 key 仅允许字母数字与下划线，避免 Redis key 注入
+     */
+    private function sanitizePoolKey(string $poolKey): string
+    {
+        $poolKey = preg_replace('/[^a-zA-Z0-9_]/', '', $poolKey) ?? '';
+        return $poolKey !== '' ? $poolKey : 'main';
     }
 
     /**
@@ -102,14 +115,14 @@ class SplitRoundRobinStore
     /**
      * 无 Redis 时使用 runtime 文件锁递增（开发/单机可用；生产请启用 Redis）
      */
-    private function nextIndexFallback(int $splitLinkId, int $numberCount): int
+    private function nextIndexFallback(int $splitLinkId, int $numberCount, string $poolKey = 'main'): int
     {
         $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : (dirname(__DIR__, 3) . '/runtime/');
         $dir = $runtime . 'split_rr/';
         if (!is_dir($dir) && !@mkdir($dir, 0755, true)) {
             return 0;
         }
-        $file = $dir . $splitLinkId . '.cnt';
+        $file = $dir . $splitLinkId . '_' . $poolKey . '.cnt';
         $fp = @fopen($file, 'c+');
         if ($fp === false) {
             return 0;

application/common/service/SplitScrmSpiderFactory.php

@@ -4,6 +4,7 @@ declare(strict_types=1);
 
 namespace app\common\service;
 
+use app\common\library\scrm\AbstractScrmSpider;
 use app\common\library\scrm\ScrmSpiderInterface;
 use app\common\library\scrm\spider\A2cSpider;
 use app\common\library\scrm\spider\ChatknowSpider;
@@ -32,6 +33,16 @@ class SplitScrmSpiderFactory
         // ceo_scrm 等未实现类型：新增 spider 类后在此注册
     ];
 
+    /**
+     * API 优先同步类型：常态走 PHP cURL，不占 Node Real Browser 槽位
+     *
+     * Whatshub 已改为混合同步（cURL 号码 + Node statistics），需走 Node 队列门禁。
+     *
+     * @var list<string>
+     */
+    private const API_FIRST_SYNC_TYPES = [
+    ];
+
     /**
      * @return class-string<ScrmSpiderInterface>|null
      */
@@ -59,6 +70,65 @@ class SplitScrmSpiderFactory
         return array_keys(self::MAP);
     }
 
+    /**
+     * 是否 API 优先类型（调度层可并行投递且不占 Node 队列）
+     */
+    public static function isApiFirstSyncType(string $ticketType): bool
+    {
+        return in_array(trim($ticketType), self::API_FIRST_SYNC_TYPES, true);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listApiFirstSyncTypes(): array
+    {
+        return self::API_FIRST_SYNC_TYPES;
+    }
+
+    /**
+     * 同步是否依赖 Node Headless（纯 PHP cURL 等为 false）
+     */
+    public static function requiresNode(string $ticketType): bool
+    {
+        $class = self::resolveClass($ticketType);
+        if ($class === null) {
+            return true;
+        }
+
+        return is_subclass_of($class, AbstractScrmSpider::class);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listDirectSyncTypes(): array
+    {
+        $types = [];
+        foreach (self::listSupportedTypes() as $ticketType) {
+            if (!self::requiresNode($ticketType)) {
+                $types[] = $ticketType;
+            }
+        }
+
+        return $types;
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listNodeSyncTypes(): array
+    {
+        $types = [];
+        foreach (self::listSupportedTypes() as $ticketType) {
+            if (self::requiresNode($ticketType)) {
+                $types[] = $ticketType;
+            }
+        }
+
+        return $types;
+    }
+
     /**
      * @return ScrmSpiderInterface|null
      */

application/common/service/SplitSyncConfigService.php

@@ -24,6 +24,12 @@ class SplitSyncConfigService
         return $value !== '' ? rtrim($value, '/') : self::DEFAULT_NODE_HOST;
     }
 
+    /** 失败重试时间点最多配置条数 */
+    private const FAIL_RETRY_SCHEDULE_MAX = 10;
+
+    /** 单条重试时间点上限（分钟） */
+    private const FAIL_RETRY_MINUTE_MAX = 1440;
+
     /**
      * 连续同步失败多少次后自动暂停工单（0 表示不因失败暂停）
      */
@@ -36,6 +42,50 @@ class SplitSyncConfigService
         return max(0, (int) $value);
     }
 
+    /**
+     * 达失败暂停阈值后的重试时间点（分钟，相对锚点的绝对偏移，升序去重）
+     *
+     * @return list<int>
+     */
+    public static function getFailRetryMinutes(): array
+    {
+        $raw = trim(self::getConfigValue('split_sync_fail_retry_minutes'));
+        if ($raw === '') {
+            return [];
+        }
+
+        $parts = preg_split('/[,，\s]+/', $raw) ?: [];
+        $minutes = [];
+        foreach ($parts as $part) {
+            $part = trim((string) $part);
+            if ($part === '' || !ctype_digit($part)) {
+                continue;
+            }
+            $minute = (int) $part;
+            if ($minute < 1 || $minute > self::FAIL_RETRY_MINUTE_MAX) {
+                continue;
+            }
+            $minutes[$minute] = $minute;
+        }
+
+        if ($minutes === []) {
+            return [];
+        }
+
+        $list = array_values($minutes);
+        sort($list, SORT_NUMERIC);
+
+        return array_slice($list, 0, self::FAIL_RETRY_SCHEDULE_MAX);
+    }
+
+    /**
+     * 是否配置了失败分阶段重试时间点
+     */
+    public static function hasFailRetrySchedule(): bool
+    {
+        return self::getFailRetryMinutes() !== [];
+    }
+
     /**
      * 指定工单类型的自动同步周期（分钟），0 表示不自动同步
      */
@@ -57,9 +107,21 @@ class SplitSyncConfigService
     {
         $value = self::getConfigValue('split_sync_max_per_cron');
         if ($value === '') {
-            return 2;
+            return 5;
         }
-        return max(1, min(20, (int) $value));
+        return max(1, min(50, (int) $value));
+    }
+
+    /**
+     * Node 通道候选池倍数（候选数 = maxPerRun × 本值）
+     */
+    public static function getNodeCandidatePoolMultiplier(): int
+    {
+        $value = self::getConfigValue('split_sync_node_candidate_multiplier');
+        if ($value === '') {
+            return 10;
+        }
+        return max(3, min(50, (int) $value));
     }
 
     /**
@@ -86,6 +148,53 @@ class SplitSyncConfigService
         return max(0, (int) $value);
     }
 
+    /**
+     * 后台投递 / Cron 使用的 PHP CLI 可执行文件路径
+     *
+     * Web(FPM) 环境下 PHP_BINARY 指向 php-fpm，不能用于 think 命令。
+     */
+    public static function getCliPhpBinary(): string
+    {
+        $configured = trim(self::getConfigValue('split_sync_cli_php'));
+        if ($configured !== '' && self::isUsableCliPhp($configured)) {
+            return $configured;
+        }
+
+        if (defined('PHP_BINDIR') && PHP_BINDIR !== '') {
+            $candidate = rtrim(PHP_BINDIR, '/\\') . DIRECTORY_SEPARATOR . 'php';
+            if (self::isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+
+        if (PHP_SAPI === 'cli' && defined('PHP_BINARY') && PHP_BINARY !== '' && self::isUsableCliPhp(PHP_BINARY)) {
+            return PHP_BINARY;
+        }
+
+        foreach (['/usr/bin/php', '/usr/local/bin/php'] as $candidate) {
+            if (self::isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+
+        return 'php';
+    }
+
+    /**
+     * 判断路径是否为可用的 PHP CLI（排除 php-fpm）
+     */
+    private static function isUsableCliPhp(string $path): bool
+    {
+        if (stripos($path, 'fpm') !== false) {
+            return false;
+        }
+        if ($path === 'php') {
+            return true;
+        }
+
+        return is_file($path) && is_executable($path);
+    }
+
     private static function getConfigValue(string $name): string
     {
         $site = Config::get('site.' . $name);

application/common/service/SplitTicketActiveNumberCountService.php

@@ -0,0 +1,151 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
+
+/**
+ * 工单本地开启号码数（active_number_count）物化字段维护
+ *
+ * 统计口径：fa_split_number 中 admin_id + split_link_id + ticket_name 匹配且 status=normal
+ */
+class SplitTicketActiveNumberCountService
+{
+    /**
+     * 按工单关联键统计并回写 active_number_count
+     */
+    public function refreshForTicketKeys(int $adminId, int $linkId, string $ticketName): void
+    {
+        $ticketName = trim($ticketName);
+        if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+            return;
+        }
+
+        $count = (int) Number::where('admin_id', $adminId)
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->where('status', 'normal')
+            ->count();
+
+        Ticket::where('admin_id', $adminId)
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->update([
+                'active_number_count' => $count,
+                'updatetime'          => time(),
+            ]);
+    }
+
+    /**
+     * 按工单模型回写
+     */
+    public function refreshForTicket(Ticket $ticket): void
+    {
+        $this->refreshForTicketKeys(
+            (int) $ticket['admin_id'],
+            (int) $ticket['split_link_id'],
+            (string) $ticket['ticket_name']
+        );
+    }
+
+    /**
+     * 批量号码 ID：去重后刷新涉及工单
+     *
+     * @param array<int|string> $ids
+     */
+    public function refreshForNumberIds(array $ids): void
+    {
+        $ids = array_values(array_filter(array_map('intval', $ids)));
+        if ($ids === []) {
+            return;
+        }
+
+        $rows = Number::where('id', 'in', $ids)
+            ->field('admin_id,split_link_id,ticket_name')
+            ->select();
+
+        $this->refreshFromNumberRows($rows);
+    }
+
+    /**
+     * 编辑单条号码：关联键变更时刷新旧工单与新工单
+     *
+     * @param array<string, mixed> $before
+     * @param array<string, mixed> $after
+     */
+    public function refreshAfterNumberEdit(array $before, array $after): void
+    {
+        $keys = [];
+        $beforeKey = $this->buildTicketKeyFromRow($before);
+        if ($beforeKey !== null) {
+            $keys[] = $beforeKey;
+        }
+        $afterKey = $this->buildTicketKeyFromRow($after);
+        if ($afterKey !== null) {
+            $keys[] = $afterKey;
+        }
+        $this->refreshForTicketKeyList($keys);
+    }
+
+    /**
+     * 批量工单关联键去重后刷新
+     *
+     * @param array<int, array{0:int,1:int,2:string}> $keys
+     */
+    public function refreshForTicketKeyList(array $keys): void
+    {
+        $seen = [];
+        foreach ($keys as $key) {
+            if (!is_array($key) || count($key) < 3) {
+                continue;
+            }
+            $adminId = (int) $key[0];
+            $linkId = (int) $key[1];
+            $ticketName = trim((string) $key[2]);
+            if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+                continue;
+            }
+            $hash = $adminId . ':' . $linkId . ':' . $ticketName;
+            if (isset($seen[$hash])) {
+                continue;
+            }
+            $seen[$hash] = true;
+            $this->refreshForTicketKeys($adminId, $linkId, $ticketName);
+        }
+    }
+
+    /**
+     * @param iterable<int, array<string, mixed>|Number> $rows
+     */
+    public function refreshFromNumberRows(iterable $rows): void
+    {
+        $keys = [];
+        foreach ($rows as $row) {
+            $data = $row instanceof Number ? $row->getData() : (array) $row;
+            $key = $this->buildTicketKeyFromRow($data);
+            if ($key !== null) {
+                $keys[] = $key;
+            }
+        }
+        $this->refreshForTicketKeyList($keys);
+    }
+
+    /**
+     * @param array<string, mixed> $row
+     * @return array{0:int,1:int,2:string}|null
+     */
+    private function buildTicketKeyFromRow(array $row): ?array
+    {
+        $adminId = (int) ($row['admin_id'] ?? 0);
+        $linkId = (int) ($row['split_link_id'] ?? 0);
+        $ticketName = trim((string) ($row['ticket_name'] ?? ''));
+        if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+            return null;
+        }
+
+        return [$adminId, $linkId, $ticketName];
+    }
+}

application/common/service/SplitTicketNumberSyncService.php

@@ -11,11 +11,16 @@ use think\Db;
 
 /**
  * 工单同步结果写入号码表
+ *
+ * 同步策略（全量镜像）：
+ * - 爬虫返回的号码：写入 platform_status / inbound_count；status 由后续 applyNumberRules 裁决
+ * - 爬虫未返回且 manual_manage=0：物理删除
+ * - manual_manage=1：不删除，仅当仍在爬虫结果中时更新 platform_status
  */
 class SplitTicketNumberSyncService
 {
     /**
-     * 将蜘蛛返回的号码列表同步到号码管理
+     * 将蜘蛛返回的号码列表同步到号码管理（全量镜像，以爬虫为准）
      */
     public function syncFromUnifiedData(Ticket $ticket, UnifiedScrmData $data): void
     {
@@ -61,7 +66,7 @@ class SplitTicketNumberSyncService
             $newFollowers = (int) ($row['newFollowersToday'] ?? 0);
 
             if (isset($existingMap[$number])) {
-                $this->updateExistingNumber($existingMap[$number], $platformStatus, $newFollowers);
+                $this->updateExistingNumber($ticket, $existingMap[$number], $platformStatus, $newFollowers);
                 continue;
             }
 
@@ -87,6 +92,7 @@ class SplitTicketNumberSyncService
             }
         }
 
+        $deleteIds = [];
         foreach ($existingMap as $number => $item) {
             if (isset($syncedNumberSet[$number])) {
                 continue;
@@ -94,18 +100,42 @@ class SplitTicketNumberSyncService
             if ((int) $item['manual_manage'] === 1) {
                 continue;
             }
-            Number::where('id', (int) $item['id'])->update([
+            $deleteIds[] = (int) $item['id'];
-                'status'     => 'hidden',
-                'updatetime' => time(),
-            ]);
         }
+        if ($deleteIds !== []) {
+            Number::where('id', 'in', $deleteIds)->delete();
+        }
+    }
+
+    /**
+     * 工单手动开启等非同步场景：按业务规则对齐号码开关（平台 + 单号上限 + 下号比率）
+     */
+    public function applyStatusFromPlatformSnapshot(Ticket $ticket): void
+    {
+        (new SplitTicketRuleService())->applyNumberRules($ticket);
+    }
+
+    /**
+     * 云控在线 → 开启；离线 → 关闭；工单关闭时一律关闭
+     */
+    public static function resolveSwitchStatus(Ticket $ticket, string $platformStatus): string
+    {
+        if ((string) ($ticket['status'] ?? 'hidden') !== 'normal') {
+            return 'hidden';
+        }
+
+        return $platformStatus === 'online' ? 'normal' : 'hidden';
     }
 
     /**
      * @param Number $row
      */
-    private function updateExistingNumber($row, string $platformStatus, int $newFollowers): void
+    private function updateExistingNumber(
-    {
+        Ticket $ticket,
+        $row,
+        string $platformStatus,
+        int $newFollowers
+    ): void {
         $update = [
             'platform_status' => $platformStatus,
             'updatetime'      => time(),
@@ -116,7 +146,6 @@ class SplitTicketNumberSyncService
             return;
         }
 
-        // 进线人数由同步写入，最终开关由 applyNumberRules 统一判定（单号上限/下号比率等）
         $update['inbound_count'] = max(0, $newFollowers);
         Number::where('id', (int) $row['id'])->update($update);
     }
@@ -139,7 +168,7 @@ class SplitTicketNumberSyncService
             'inbound_count'      => max(0, $newFollowers),
             'manual_manage'      => 0,
             'platform_status'    => $platformStatus,
-            'status'             => 'hidden',
+            'ratio_deferred'     => 0,
             'createtime'         => $now,
             'updatetime'         => $now,
         ];
@@ -148,10 +177,11 @@ class SplitTicketNumberSyncService
             Db::name('split_number')->insert($data);
         } catch (\Throwable $e) {
             $exists = Number::where('split_link_id', (int) $ticket['split_link_id'])
+                ->where('ticket_name', (string) $ticket['ticket_name'])
                 ->where('number', $number)
                 ->find();
             if ($exists) {
-                $this->updateExistingNumber($exists, $platformStatus, $newFollowers);
+                $this->updateExistingNumber($ticket, $exists, $platformStatus, $newFollowers);
             }
         }
     }

application/common/service/SplitTicketRuleService.php

@@ -12,8 +12,40 @@ use app\admin\model\split\Ticket;
  */
 class SplitTicketRuleService
 {
+    private SplitNumberRatioDeferredService $ratioDeferredService;
+
+    public function __construct(?SplitNumberRatioDeferredService $ratioDeferredService = null)
+    {
+        $this->ratioDeferredService = $ratioDeferredService ?? new SplitNumberRatioDeferredService();
+    }
+
     /**
-     * 同步后应用全部规则并写回工单/号码
+     * 手动关闭的工单（manual_manage=1）：禁止自动同步改写 status，须用户手动开启
+     */
+    public function isManuallyClosed(Ticket $ticket): bool
+    {
+        return (int) ($ticket['manual_manage'] ?? 0) === 1;
+    }
+
+    /**
+     * 列表/编辑切换状态时同步 manual_manage 标记
+     *
+     * @param array<string, mixed> $values
+     */
+    public function applyManualManageForStatusChange(array &$values): void
+    {
+        if (!isset($values['status'])) {
+            return;
+        }
+        if ((string) $values['status'] === 'hidden') {
+            $values['manual_manage'] = 1;
+        } elseif ((string) $values['status'] === 'normal') {
+            $values['manual_manage'] = 0;
+        }
+    }
+
+    /**
+     * 同步后应用工单开关规则；号码开关由 applyNumberRules 综合裁决（平台在线 + 单号上限 + 下号比率）
      */
     public function applyAfterSync(Ticket $ticket, int $completeCount): void
     {
@@ -22,10 +54,11 @@ class SplitTicketRuleService
         if ($fresh) {
             if ((string) $fresh['status'] === 'hidden') {
                 $this->cascadeTicketClosedToNumbers($fresh);
-            }
+            } else {
                 $this->applyNumberRules($fresh);
             }
         }
+    }
 
     /**
      * 同步流程：工单因时间/完成量等原因关闭时，联动关闭非手动号码
@@ -43,10 +76,33 @@ class SplitTicketRuleService
                 'status'     => 'hidden',
                 'updatetime' => time(),
             ]);
+
+        (new SplitTicketActiveNumberCountService())->refreshForTicket($ticket);
     }
 
     /**
-     * 手动切换工单状态时，联动非手动管理的号码
+     * 工单物理删除时，移除该工单关联的全部号码（含 manual_manage=1）
+     *
+     * 关联键与 SplitTicketNumberSyncService 一致：admin_id + split_link_id + ticket_name
+     *
+     * @return int 删除行数
+     */
+    public function deleteSyncedNumbersForTicket(Ticket $ticket): int
+    {
+        $ticketName = trim((string) ($ticket['ticket_name'] ?? ''));
+        $linkId = (int) ($ticket['split_link_id'] ?? 0);
+        if ($ticketName === '' || $linkId <= 0) {
+            return 0;
+        }
+
+        return Number::where('admin_id', (int) $ticket['admin_id'])
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->delete();
+    }
+
+    /**
+     * 手动切换工单状态时，非手动号码按业务规则对齐开关
      */
     public function syncNumbersWithTicketStatus(Ticket $ticket): void
     {
@@ -61,7 +117,7 @@ class SplitTicketRuleService
     /**
      * 工单处于开启状态时，将云控在线的非手动号码设为开启
      *
-     * @deprecated 请使用 applyNumberRules（会校验单号上限/下号比率）
+     * @deprecated 请使用 applyNumberRules
      */
     public function syncOnlineNumbersWhenTicketOpen(Ticket $ticket): void
     {
@@ -69,7 +125,7 @@ class SplitTicketRuleService
     }
 
     /**
-     * 单号上限、下号比率、云控在线状态、工单开关综合决定号码状态
+     * 单号上限、下号比率、云控在线状态、工单开关综合决定号码 status；同步时清除或确认 ratio_deferred
      */
     public function applyNumberRules(Ticket $ticket): void
     {
@@ -84,14 +140,13 @@ class SplitTicketRuleService
         foreach ($numbers as $number) {
             $visitCount = (int) $number['visit_count'];
             $inboundCount = (int) $number['inbound_count'];
-            $lastVisit = (int) ($number['last_sync_visit_count'] ?? 0);
             $lastInbound = (int) ($number['last_sync_inbound_count'] ?? 0);
             $streak = (int) ($number['no_inbound_click_streak'] ?? 0);
 
-            if ($visitCount > $lastVisit && $inboundCount <= $lastInbound) {
+            if ($visitCount <= 0) {
-                $streak += ($visitCount - $lastVisit);
-            } elseif ($inboundCount > $lastInbound) {
                 $streak = 0;
+            } else {
+                $streak = $this->ratioDeferredService->computeStreakForSync($number, $streak);
             }
 
             $update = [
@@ -101,12 +156,26 @@ class SplitTicketRuleService
                 'updatetime'              => time(),
             ];
 
-            // 手动管理（含用户手动关闭）的号码：仅更新统计字段，不改状态
+            $clearDeferred = [
+                'ratio_deferred'    => 0,
+                'ratio_deferred_at' => null,
+            ];
+
+            // 手动管理：更新统计；无效降权（无落地页访问）一并清除
             if ((int) $number['manual_manage'] === 1) {
+                if ($this->ratioDeferredService->isInvalidDeferredRecord($number) || $visitCount <= 0) {
+                    $update = array_merge($update, $clearDeferred);
+                    if ($visitCount <= 0) {
+                        $update['no_inbound_click_streak'] = 0;
+                    }
+                }
                 Number::where('id', (int) $number['id'])->update($update);
                 continue;
             }
 
+            // 同步裁决 ratio_deferred：同步时清除访问侧降权，由 streak 决定是否关号
+            $update = array_merge($update, $clearDeferred);
+
             $update['status'] = $this->resolveAutomatedStatus(
                 $ticket,
                 (string) ($number['platform_status'] ?? 'unknown'),
@@ -118,6 +187,8 @@ class SplitTicketRuleService
 
             Number::where('id', (int) $number['id'])->update($update);
         }
+
+        (new SplitTicketActiveNumberCountService())->refreshForTicket($ticket);
     }
 
     /**
@@ -148,10 +219,13 @@ class SplitTicketRuleService
     }
 
     /**
-     * 完成量、时间窗口决定工单开关（定时与手动同步均适用）
+     * 完成量、时间窗口决定工单开关（定时与手动同步均适用；手动关闭工单除外）
      */
     public function applyTicketStatusRules(Ticket $ticket, int $completeCount): void
     {
+        if ($this->isManuallyClosed($ticket)) {
+            return;
+        }
         $status = $this->resolveTicketStatus($ticket, $completeCount);
         if ($status !== (string) ($ticket['status'] ?? 'hidden')) {
             Ticket::where('id', (int) $ticket['id'])->update([

application/common/service/SplitTicketSyncDispatchService.php

@@ -0,0 +1,572 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\common\library\scrm\AntiBotConfigBuilder;
+use think\Db;
+
+/**
+ * 工单同步 CLI 后台投递
+ *
+ * Web / Cron 仅负责鉴权与投递，实际 Spider 在独立 CLI 进程中执行，
+ * 避免长时间占用 PHP-FPM、Cron 全局锁或 Session 锁。
+ *
+ * 并行策略：
+ * - API 优先类型（Whatshub 等）：独立并行投递，不占 Node Real Browser 槽位
+ * - 直连 PHP 类型：独立并行投递
+ * - Node 类型：不同 sessionKey（域名）并行；同一 sessionKey 内串行以命中 Browser 温池
+ */
+class SplitTicketSyncDispatchService
+{
+    /**
+     * 投递手工同步任务到后台 CLI
+     *
+     * @param int[] $ticketIds 已通过权限校验的工单 ID
+     * @return array{queued:int[],skipped:int[],failed:int[]}
+     */
+    public function dispatchManual(array $ticketIds): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        $metaList = $this->loadTicketMetaList($ticketIds);
+
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $toDispatch */
+        $toDispatch = [];
+        $skipped = [];
+        $failed = [];
+
+        foreach ($metaList as $meta) {
+            $ticketId = (int) $meta['id'];
+            if ((int) ($meta['manual_manage'] ?? 0) === 1) {
+                $skipped[] = $ticketId;
+                continue;
+            }
+            if ($lockService->isLocked($ticketId)) {
+                $skipped[] = $ticketId;
+                continue;
+            }
+            $toDispatch[] = $meta;
+        }
+
+        $dispatchResult = $this->dispatchTicketMetaList($toDispatch, 'manual');
+
+        SplitTicketSyncLogger::log('web', 'manual sync dispatched', [
+            'queued'  => $dispatchResult['queued'],
+            'skipped' => $skipped,
+            'failed'  => $dispatchResult['failed'],
+            'phpCli'  => $this->resolvePhpBinary(),
+        ]);
+
+        return [
+            'queued'  => $dispatchResult['queued'],
+            'skipped' => $skipped,
+            'failed'  => $dispatchResult['failed'],
+        ];
+    }
+
+    /**
+     * Cron 自动同步：将挑选后的到期工单投递到后台 CLI（Cron 进程立即返回）
+     *
+     * @param list<array{id:int,ticket_type:string,ticket_url:string}|Ticket|\think\Model> $tickets
+     * @return array{
+     *   queued:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   failed:list<array<string,mixed>>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    public function dispatchAuto(array $tickets): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $toDispatch */
+        $toDispatch = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+
+        foreach ($tickets as $ticket) {
+            $meta = $this->normalizeTicketMeta($ticket);
+            if ($meta === null) {
+                continue;
+            }
+            $ticketId = (int) $meta['id'];
+            if ($lockService->isLocked($ticketId)) {
+                $skipped[] = $this->buildDispatchEntry(
+                    $ticketId,
+                    (string) $meta['ticket_type'],
+                    (string) $meta['ticket_url'],
+                    '工单正在同步中'
+                );
+                continue;
+            }
+            $toDispatch[] = $meta;
+        }
+
+        $dispatchResult = $this->dispatchTicketMetaList($toDispatch, 'auto');
+
+        SplitTicketSyncLogger::log('cron', 'auto sync dispatched', [
+            'queuedCount'         => count($dispatchResult['queued']),
+            'skippedCount'        => count($skipped) + count($dispatchResult['skipped']),
+            'failedCount'         => count($dispatchResult['failed']),
+            'stoppedByNodeBusy'   => $dispatchResult['stoppedByNodeBusy'],
+            'nodeQueue'           => SplitNodeHealthService::getQueueSnapshot(),
+        ]);
+
+        return [
+            'queued'            => $dispatchResult['queued'],
+            'skipped'           => array_merge($skipped, $dispatchResult['skipped']),
+            'failed'            => $dispatchResult['failed'],
+            'stoppedByNodeBusy' => $dispatchResult['stoppedByNodeBusy'],
+        ];
+    }
+
+    /**
+     * 查询仍在同步中的工单 ID（依据 runtime 文件锁）
+     *
+     * @param int[] $ticketIds
+     * @return int[]
+     */
+    public function filterSyncingIds(array $ticketIds): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        $syncing = [];
+        foreach ($ticketIds as $rawId) {
+            $ticketId = (int) $rawId;
+            if ($ticketId > 0 && $lockService->isLocked($ticketId)) {
+                $syncing[] = $ticketId;
+            }
+        }
+
+        return $syncing;
+    }
+
+    /**
+     * @param list<array{id:int,ticket_type:string,ticket_url:string}> $metaList
+     * @return array{
+     *   queued:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   failed:list<array<string,mixed>>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function dispatchTicketMetaList(array $metaList, string $source): array
+    {
+        $php = $this->resolvePhpBinary();
+        $think = $this->resolveThinkScript();
+        $root = $this->resolveRootPath();
+
+        /** @var list<array<string,mixed>> $queued */
+        $queued = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+        /** @var list<array<string,mixed>> $failed */
+        $failed = [];
+        $stoppedByNodeBusy = false;
+
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $apiFirstList */
+        $apiFirstList = [];
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $directList */
+        $directList = [];
+        /** @var array<string, list<array{id:int,ticket_type:string,ticket_url:string}>> $nodeGroups */
+        $nodeGroups = [];
+
+        foreach ($metaList as $meta) {
+            $ticketType = (string) $meta['ticket_type'];
+            if (SplitScrmSpiderFactory::isApiFirstSyncType($ticketType)) {
+                $apiFirstList[] = $meta;
+                continue;
+            }
+            if (!SplitScrmSpiderFactory::requiresNode($ticketType)) {
+                $directList[] = $meta;
+                continue;
+            }
+            $sessionKey = AntiBotConfigBuilder::resolveSessionKey(
+                $ticketType,
+                (string) $meta['ticket_url']
+            );
+            $nodeGroups[$sessionKey][] = $meta;
+        }
+
+        foreach ($apiFirstList as $meta) {
+            $this->spawnSingleMeta($php, $think, $root, $meta, $source, $queued, $failed);
+        }
+
+        foreach ($directList as $meta) {
+            $this->spawnSingleMeta($php, $think, $root, $meta, $source, $queued, $failed);
+        }
+
+        foreach ($nodeGroups as $sessionKey => $group) {
+            if ($group === []) {
+                continue;
+            }
+
+            /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $nodeReady */
+            $nodeReady = [];
+            foreach ($group as $meta) {
+                $ticketType = (string) $meta['ticket_type'];
+                if (!SplitNodeHealthService::canAcceptWorkForTicketType($ticketType)) {
+                    $stoppedByNodeBusy = true;
+                    $skipped[] = $this->buildDispatchEntry(
+                        (int) $meta['id'],
+                        $ticketType,
+                        (string) $meta['ticket_url'],
+                        'Node 队列繁忙，本轮未投递'
+                    );
+                    continue;
+                }
+                $nodeReady[] = $meta;
+            }
+
+            if ($nodeReady === []) {
+                continue;
+            }
+
+            if (count($nodeReady) === 1) {
+                $this->spawnSingleMeta($php, $think, $root, $nodeReady[0], $source, $queued, $failed);
+                continue;
+            }
+
+            $ids = array_map(static function (array $row): int {
+                return (int) $row['id'];
+            }, $nodeReady);
+
+            if ($this->spawnCliSequential($php, $think, $root, $ids, $source)) {
+                foreach ($nodeReady as $meta) {
+                    $queued[] = $this->buildQueuedEntry($meta, $sessionKey, 'node-group-serial');
+                }
+            } else {
+                foreach ($nodeReady as $meta) {
+                    $failed[] = $this->buildDispatchEntry(
+                        (int) $meta['id'],
+                        (string) $meta['ticket_type'],
+                        (string) $meta['ticket_url'],
+                        'CLI 投递失败'
+                    );
+                }
+            }
+        }
+
+        return [
+            'queued'            => $queued,
+            'skipped'           => $skipped,
+            'failed'            => $failed,
+            'stoppedByNodeBusy' => $stoppedByNodeBusy,
+        ];
+    }
+
+    /**
+     * @param list<array<string,mixed>> $queued
+     * @param list<array<string,mixed>> $failed
+     * @param array{id:int,ticket_type:string,ticket_url:string} $meta
+     */
+    private function spawnSingleMeta(
+        string $php,
+        string $think,
+        string $root,
+        array $meta,
+        string $source,
+        array &$queued,
+        array &$failed
+    ): void {
+        $ticketId = (int) $meta['id'];
+        if ($this->spawnCli($php, $think, $root, $ticketId, $source)) {
+            $queued[] = $this->buildQueuedEntry($meta, '', 'parallel');
+            return;
+        }
+
+        $failed[] = $this->buildDispatchEntry(
+            $ticketId,
+            (string) $meta['ticket_type'],
+            (string) $meta['ticket_url'],
+            'CLI 投递失败'
+        );
+    }
+
+    /**
+     * @param array{id:int,ticket_type:string,ticket_url:string} $meta
+     * @return array<string,mixed>
+     */
+    private function buildQueuedEntry(array $meta, string $sessionKey, string $mode): array
+    {
+        return [
+            'ticketId'   => (int) $meta['id'],
+            'ticketType' => (string) $meta['ticket_type'],
+            'ticketUrl'  => (string) $meta['ticket_url'],
+            'sessionKey' => $sessionKey,
+            'mode'       => $mode,
+            'dispatched' => true,
+        ];
+    }
+
+    /**
+     * @return array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}
+     */
+    private function buildDispatchEntry(int $ticketId, string $ticketType, string $ticketUrl, string $reason): array
+    {
+        return [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+        ];
+    }
+
+    /**
+     * @param int[] $ticketIds
+     * @return list<array{id:int,ticket_type:string,ticket_url:string}>
+     */
+    private function loadTicketMetaList(array $ticketIds): array
+    {
+        $ids = [];
+        foreach ($ticketIds as $rawId) {
+            $ticketId = (int) $rawId;
+            if ($ticketId > 0) {
+                $ids[] = $ticketId;
+            }
+        }
+        if ($ids === []) {
+            return [];
+        }
+
+        $rows = Db::name('split_ticket')
+            ->where('id', 'in', $ids)
+            ->field('id,ticket_type,ticket_url,manual_manage')
+            ->select();
+
+        $list = [];
+        foreach ($rows as $row) {
+            $list[] = [
+                'id'             => (int) $row['id'],
+                'ticket_type'    => (string) ($row['ticket_type'] ?? ''),
+                'ticket_url'     => (string) ($row['ticket_url'] ?? ''),
+                'manual_manage'  => (int) ($row['manual_manage'] ?? 0),
+            ];
+        }
+
+        return $list;
+    }
+
+    /**
+     * @param array<string,mixed>|object $ticket
+     * @return array{id:int,ticket_type:string,ticket_url:string}|null
+     */
+    private function normalizeTicketMeta($ticket): ?array
+    {
+        if (is_object($ticket) && method_exists($ticket, 'toArray')) {
+            $ticket = $ticket->toArray();
+        }
+        if (!is_array($ticket)) {
+            return null;
+        }
+        $ticketId = (int) ($ticket['id'] ?? 0);
+        if ($ticketId <= 0) {
+            return null;
+        }
+
+        return [
+            'id'          => $ticketId,
+            'ticket_type' => (string) ($ticket['ticket_type'] ?? ''),
+            'ticket_url'  => (string) ($ticket['ticket_url'] ?? ''),
+        ];
+    }
+
+    /**
+     * 后台启动 split:sync-tickets CLI（单工单，独立进程）
+     */
+    private function spawnCli(string $php, string $think, string $root, int $ticketId, string $source): bool
+    {
+        $logDir = $this->resolveLogDir();
+        $logFile = $logDir . 'cli_' . $ticketId . '_' . date('YmdHis') . '.log';
+
+        $syncMode = $this->normalizeSyncModeForCli($source);
+        $inner = sprintf(
+            '%s %s split:sync-tickets --ticket=%d --mode=%s >> %s 2>&1',
+            escapeshellarg($php),
+            escapeshellarg($think),
+            $ticketId,
+            $syncMode,
+            escapeshellarg($logFile)
+        );
+
+        return $this->runBackgroundCommand($root, $inner, $ticketId, $source . '-parallel');
+    }
+
+    /**
+     * 同一 sessionKey 内串行执行多个 CLI（单 nohup 子 shell）
+     *
+     * @param int[] $ticketIds
+     */
+    private function spawnCliSequential(string $php, string $think, string $root, array $ticketIds, string $source): bool
+    {
+        if ($ticketIds === []) {
+            return false;
+        }
+
+        $logDir = $this->resolveLogDir();
+        $parts = [];
+        foreach ($ticketIds as $ticketId) {
+            $ticketId = (int) $ticketId;
+            if ($ticketId <= 0) {
+                continue;
+            }
+            $logFile = $logDir . 'cli_' . $ticketId . '_' . date('YmdHis') . '.log';
+            $syncMode = $this->normalizeSyncModeForCli($source);
+            $parts[] = sprintf(
+                '%s %s split:sync-tickets --ticket=%d --mode=%s >> %s 2>&1',
+                escapeshellarg($php),
+                escapeshellarg($think),
+                $ticketId,
+                $syncMode,
+                escapeshellarg($logFile)
+            );
+        }
+        if ($parts === []) {
+            return false;
+        }
+
+        $inner = implode('; ', $parts);
+
+        return $this->runBackgroundCommand($root, $inner, $ticketIds, $source . '-node-serial');
+    }
+
+    /**
+     * @param int|int[] $ticketRef 日志用 ticketId 或 ID 列表
+     */
+    private function runBackgroundCommand(string $root, string $inner, $ticketRef, string $mode): bool
+    {
+        if ($this->isWindows()) {
+            $command = sprintf('start /B cmd /C %s', $inner);
+        } else {
+            $command = sprintf('cd %s && nohup bash -c %s &', escapeshellarg($root), escapeshellarg($inner));
+        }
+
+        if ($this->canUseExec()) {
+            @exec($command, $output, $exitCode);
+            SplitTicketSyncLogger::log('dispatch', 'cli spawn exec', [
+                'ticketRef' => $ticketRef,
+                'mode'      => $mode,
+                'command'   => $command,
+                'exitCode'  => $exitCode,
+            ]);
+            return true;
+        }
+
+        if ($this->canUseShellExec()) {
+            @shell_exec($command);
+            SplitTicketSyncLogger::log('dispatch', 'cli spawn shell_exec', [
+                'ticketRef' => $ticketRef,
+                'mode'      => $mode,
+                'command'   => $command,
+            ]);
+            return true;
+        }
+
+        SplitTicketSyncLogger::log('dispatch', 'cli spawn failed: exec disabled', [
+            'ticketRef' => $ticketRef,
+            'mode'      => $mode,
+        ]);
+
+        return false;
+    }
+
+    private function resolvePhpBinary(): string
+    {
+        if (method_exists(SplitSyncConfigService::class, 'getCliPhpBinary')) {
+            return SplitSyncConfigService::getCliPhpBinary();
+        }
+
+        return $this->resolvePhpBinaryFallback();
+    }
+
+    /**
+     * 当 SplitSyncConfigService 未部署 getCliPhpBinary 时的兜底解析
+     */
+    private function resolvePhpBinaryFallback(): string
+    {
+        if (defined('PHP_BINDIR') && PHP_BINDIR !== '') {
+            $candidate = rtrim(PHP_BINDIR, '/\\') . DIRECTORY_SEPARATOR . 'php';
+            if ($this->isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+        foreach (['/usr/bin/php', '/usr/local/bin/php'] as $candidate) {
+            if ($this->isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+        return 'php';
+    }
+
+    private function isUsableCliPhp(string $path): bool
+    {
+        if (stripos($path, 'fpm') !== false) {
+            return false;
+        }
+        if ($path === 'php') {
+            return true;
+        }
+        return is_file($path) && is_executable($path);
+    }
+
+    private function resolveThinkScript(): string
+    {
+        $root = $this->resolveRootPath();
+        return rtrim($root, '/\\') . DIRECTORY_SEPARATOR . 'think';
+    }
+
+    private function resolveRootPath(): string
+    {
+        if (defined('ROOT_PATH') && ROOT_PATH !== '') {
+            return rtrim(ROOT_PATH, '/\\') . DIRECTORY_SEPARATOR;
+        }
+
+        return rtrim(dirname(__DIR__, 3), '/\\') . DIRECTORY_SEPARATOR;
+    }
+
+    private function resolveLogDir(): string
+    {
+        $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : ($this->resolveRootPath() . 'runtime' . DIRECTORY_SEPARATOR);
+        $dir = rtrim($runtime, '/\\') . DIRECTORY_SEPARATOR . 'split_ticket_sync' . DIRECTORY_SEPARATOR;
+        if (!is_dir($dir)) {
+            @mkdir($dir, 0755, true);
+        }
+
+        return $dir;
+    }
+
+    private function isWindows(): bool
+    {
+        return strtoupper(substr(PHP_OS, 0, 3)) === 'WIN';
+    }
+
+    /**
+     * @return string[]
+     */
+    private function disabledFunctions(): array
+    {
+        $raw = (string) ini_get('disable_functions');
+        if ($raw === '') {
+            return [];
+        }
+
+        return array_filter(array_map('trim', explode(',', $raw)));
+    }
+
+    private function canUseExec(): bool
+    {
+        return function_exists('exec') && !in_array('exec', $this->disabledFunctions(), true);
+    }
+
+    private function canUseShellExec(): bool
+    {
+        return function_exists('shell_exec') && !in_array('shell_exec', $this->disabledFunctions(), true);
+    }
+
+    /**
+     * 投递 CLI 时携带 --mode，供 sync_success_mode 区分自动/手动
+     */
+    private function normalizeSyncModeForCli(string $source): string
+    {
+        return in_array($source, ['auto', 'manual'], true) ? $source : 'manual';
+    }
+}

application/common/service/SplitTicketSyncFailRetryService.php

@@ -0,0 +1,168 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Ticket;
+
+/**
+ * 工单同步失败分阶段重试状态机
+ *
+ * 达连续失败阈值后按配置时间点（相对锚点的绝对分钟偏移）自动重试；
+ * 任一次成功则清零恢复常态，全部失败则永久终止自动同步。
+ */
+class SplitTicketSyncFailRetryService
+{
+    /**
+     * 是否已永久终止自动同步（重试时间点已全部用尽）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function isPermanentlyStopped($ticket): bool
+    {
+        return (int) ($this->readField($ticket, 'sync_auto_sync_stopped') ?? 0) === 1;
+    }
+
+    /**
+     * 是否处于失败重试等待/重试周期内（未永久终止）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function isInRetryMode($ticket): bool
+    {
+        if ($this->isPermanentlyStopped($ticket)) {
+            return false;
+        }
+
+        return (int) ($this->readField($ticket, 'sync_fail_pause_at') ?? 0) > 0;
+    }
+
+    /**
+     * 首次达失败阈值时进入重试态（工单保持 normal，不关单）
+     *
+     * @return array<string, mixed> 需合并进 save 的字段；无变更时返回空数组
+     */
+    public function enterRetryIfNeeded(Ticket $ticket, int $failCount, int $threshold): array
+    {
+        if ($failCount < $threshold || !SplitSyncConfigService::hasFailRetrySchedule()) {
+            return [];
+        }
+        if ($this->isInRetryMode($ticket)) {
+            return [];
+        }
+
+        return [
+            'sync_fail_pause_at'      => time(),
+            'sync_fail_retry_index'   => 0,
+            'sync_auto_sync_stopped'  => 0,
+        ];
+    }
+
+    /**
+     * 计划内重试失败后递进索引；用尽全部时间点后标记永久终止
+     *
+     * @return array<string, mixed>
+     */
+    public function onRetryFailure(Ticket $ticket): array
+    {
+        $schedule = SplitSyncConfigService::getFailRetryMinutes();
+        $index = (int) ($ticket['sync_fail_retry_index'] ?? 0) + 1;
+        $update = ['sync_fail_retry_index' => $index];
+
+        if ($index >= count($schedule)) {
+            $update['sync_auto_sync_stopped'] = 1;
+        }
+
+        return $update;
+    }
+
+    /**
+     * 同步成功时清零失败计数与重试相关字段
+     *
+     * @return array<string, mixed>
+     */
+    public function clearOnSuccessFields(): array
+    {
+        return [
+            'sync_fail_count'         => 0,
+            'sync_fail_pause_at'      => null,
+            'sync_fail_retry_index'   => 0,
+            'sync_auto_sync_stopped'  => 0,
+        ];
+    }
+
+    /**
+     * Cron 自动重试是否已到点；未到点返回 skip 原因，到点返回 null（允许执行）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function shouldAllowAutoRetry($ticket, ?int $now = null): ?string
+    {
+        if (!$this->isInRetryMode($ticket)) {
+            return null;
+        }
+        if ($this->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        $nextAt = $this->getNextRetryAt($ticket);
+        if ($nextAt === null) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        $now = $now ?? time();
+        if ($now < $nextAt) {
+            $attempt = (int) ($this->readField($ticket, 'sync_fail_retry_index') ?? 0) + 1;
+
+            return sprintf(
+                '失败重试等待中，将于 %s 进行第 %d 次重试',
+                date('Y-m-d H:i:s', $nextAt),
+                $attempt
+            );
+        }
+
+        return null;
+    }
+
+    /**
+     * 下一次计划重试的 Unix 时间戳；无待重试时返回 null
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function getNextRetryAt($ticket): ?int
+    {
+        if (!$this->isInRetryMode($ticket) || $this->isPermanentlyStopped($ticket)) {
+            return null;
+        }
+
+        $schedule = SplitSyncConfigService::getFailRetryMinutes();
+        if ($schedule === []) {
+            return null;
+        }
+
+        $index = (int) ($this->readField($ticket, 'sync_fail_retry_index') ?? 0);
+        if ($index >= count($schedule)) {
+            return null;
+        }
+
+        $pauseAt = (int) ($this->readField($ticket, 'sync_fail_pause_at') ?? 0);
+        if ($pauseAt <= 0) {
+            return null;
+        }
+
+        return $pauseAt + $schedule[$index] * 60;
+    }
+
+    /**
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    private function readField($ticket, string $field)
+    {
+        if ($ticket instanceof Ticket) {
+            return $ticket->getData($field) ?? ($ticket[$field] ?? null);
+        }
+
+        return $ticket[$field] ?? null;
+    }
+}

application/common/service/SplitTicketSyncLockService.php

@@ -43,6 +43,20 @@ class SplitTicketSyncLockService
         }
     }
 
+    /**
+     * 工单是否处于同步中（锁文件存在且未过期）
+     */
+    public function isLocked(int $ticketId): bool
+    {
+        $path = $this->lockPath($ticketId);
+        if ($this->isStaleLock($path)) {
+            @unlink($path);
+            return false;
+        }
+
+        return is_file($path);
+    }
+
     private function lockPath(int $ticketId): string
     {
         $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : (dirname(__DIR__, 3) . '/runtime/');

application/common/service/SplitTicketSyncLogger.php

@@ -7,7 +7,9 @@ namespace app\common\service;
 use think\Config;
 
 /**
- * 工单云控同步调试日志（仅 app_debug=true 时写入 runtime/log/split_sync.log）
+ * 工单云控同步日志
+ * - logCron：定时任务汇总，app_debug 关闭时也写入 runtime/log/split_sync.log
+ * - log：详细调试日志，仅 app_debug=true 时写入
  */
 class SplitTicketSyncLogger
 {
@@ -36,6 +38,18 @@ class SplitTicketSyncLogger
     }
 
     /**
+     * 定时任务汇总日志（始终写入）
+     *
+     * @param array<string, mixed> $context
+     */
+    public static function logCron(string $message, array $context = []): void
+    {
+        self::writeLine('cron', $message, $context);
+    }
+
+    /**
+     * 详细调试日志（仅 app_debug=true）
+     *
      * @param array<string, mixed> $context
      */
     public static function log(string $stage, string $message, array $context = []): void
@@ -43,7 +57,14 @@ class SplitTicketSyncLogger
         if (!self::isEnabled()) {
             return;
         }
+        self::writeLine($stage, $message, $context);
+    }
 
+    /**
+     * @param array<string, mixed> $context
+     */
+    private static function writeLine(string $stage, string $message, array $context = []): void
+    {
         $context = self::sanitize($context);
         $ctxJson = $context !== [] ? ' ' . json_encode($context, JSON_UNESCAPED_UNICODE) : '';
         $line = sprintf(
@@ -83,8 +104,8 @@ class SplitTicketSyncLogger
                 $out[$key] = self::sanitize($value);
                 continue;
             }
-            if (is_string($value) && mb_strlen($value) > 800) {
+            if (is_string($value) && mb_strlen($value) > 2000) {
-                $out[$key] = mb_substr($value, 0, 800, 'UTF-8') . '...(truncated)';
+                $out[$key] = mb_substr($value, 0, 2000, 'UTF-8') . '...(truncated)';
                 continue;
             }
             $out[$key] = $value;

application/common/service/SplitTicketSyncService.php

@@ -5,6 +5,7 @@ declare(strict_types=1);
 namespace app\common\service;
 
 use app\admin\model\split\Ticket;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
 use think\Db;
 use think\Exception;
@@ -20,20 +21,27 @@ class SplitTicketSyncService
 
     private SplitTicketSyncLockService $lockService;
 
+    private SplitTicketSyncDispatchService $dispatchService;
+
+    private SplitTicketSyncFailRetryService $failRetryService;
+
     public function __construct()
     {
         $this->numberSync = new SplitTicketNumberSyncService();
         $this->ruleService = new SplitTicketRuleService();
         $this->lockService = new SplitTicketSyncLockService();
+        $this->dispatchService = new SplitTicketSyncDispatchService();
+        $this->failRetryService = new SplitTicketSyncFailRetryService();
     }
 
     /**
      * 同步单条工单
      *
      * @param bool   $dueValidated 为 true 时跳过 shouldSkip（由 syncDueTickets 预筛后传入）
+     * @param string $syncMode     auto=定时自动 manual=手动触发
      * @return array{success:bool,message:string,skipped?:bool}
      */
-    public function syncOne(int $ticketId, bool $force = false, bool $dueValidated = false): array
+    public function syncOne(int $ticketId, bool $force = false, bool $dueValidated = false, string $syncMode = 'manual'): array
     {
         $ticket = Ticket::get($ticketId);
         if (!$ticket) {
@@ -44,13 +52,21 @@ class SplitTicketSyncService
         SplitTicketSyncLogger::setTicketContext($ticketId, (string) $ticket['ticket_type']);
         SplitTicketSyncLogger::log('sync', 'syncOne start', [
             'force'         => $force,
+            'syncMode'      => $syncMode,
             'status'        => (string) $ticket['status'],
+            'manualManage'  => (int) ($ticket['manual_manage'] ?? 0),
             'syncFailCount' => (int) ($ticket['sync_fail_count'] ?? 0),
             'syncTime'      => (int) ($ticket['sync_time'] ?? 0),
             'pageUrl'       => (string) $ticket['ticket_url'],
             'nodeHost'      => SplitSyncConfigService::getNodeHost(),
         ]);
 
+        if ($this->ruleService->isManuallyClosed($ticket)) {
+            SplitTicketSyncLogger::log('sync', 'skipped', ['reason' => '工单已手动关闭']);
+            SplitTicketSyncLogger::clearTicketContext();
+            return ['success' => false, 'message' => '工单已手动关闭，暂停同步', 'skipped' => true];
+        }
+
         if (!$force && !$dueValidated) {
             $skip = $this->shouldSkip($ticket);
             if ($skip !== null) {
@@ -67,7 +83,7 @@ class SplitTicketSyncService
         }
 
         try {
-            $result = $this->doSync($ticket);
+            $result = $this->doSync($ticket, $syncMode);
             SplitTicketSyncLogger::log('sync', 'syncOne end', $result);
             return $result;
         } finally {
@@ -77,72 +93,411 @@ class SplitTicketSyncService
     }
 
     /**
-     * 扫描到期工单并同步（限流 + Node 队列感知）
+     * 扫描到期工单并同步（直连 PHP 与 Node 双通道）
      */
     public function syncDueTickets(): int
     {
-        $maxPerRun = SplitSyncConfigService::getMaxTicketsPerCronRun();
         $autoSyncTypes = $this->resolveAutoSyncTicketTypes();
         if ($autoSyncTypes === []) {
-            SplitTicketSyncLogger::log('cron', 'scan skip', ['reason' => 'no auto-sync ticket types']);
+            SplitTicketSyncLogger::logCron('scan skip', ['reason' => 'no auto-sync ticket types']);
-            return 0;
-        }
-
-        if (!SplitNodeHealthService::canAcceptWork()) {
-            SplitTicketSyncLogger::log('cron', 'scan skip', [
-                'reason' => 'node queue busy',
-                'queue'  => SplitNodeHealthService::getQueueSnapshot(),
-            ]);
             return 0;
         }
 
         $failThreshold = SplitSyncConfigService::getFailPauseThreshold();
-        $query = Ticket::where('status', 'normal')->whereIn('ticket_type', $autoSyncTypes);
+        $directTypes = array_values(array_intersect(
-        if ($failThreshold > 0) {
+            $autoSyncTypes,
-            $query->where('sync_fail_count', '<', $failThreshold);
+            SplitScrmSpiderFactory::listDirectSyncTypes()
-        }
+        ));
-        // 多取候选：间隔过滤在 PHP 完成，优先同步最久未更新的工单
+        $nodeTypes = array_values(array_intersect(
-        $list = $query->order('sync_time', 'asc')->order('id', 'asc')
+            $autoSyncTypes,
-            ->limit($maxPerRun * 5)
+            SplitScrmSpiderFactory::listNodeSyncTypes()
-            ->select();
+        ));
 
-        SplitTicketSyncLogger::log('cron', 'scan start', [
+        SplitTicketSyncLogger::logCron('scan start', [
-            'candidateCount' => count($list),
-            'maxPerRun'      => $maxPerRun,
             'autoSyncTypes' => $autoSyncTypes,
+            'directTypes'   => $directTypes,
+            'nodeTypes'     => $nodeTypes,
+            'failThreshold' => $failThreshold,
             'nodeQueue'     => SplitNodeHealthService::getQueueSnapshot(),
         ]);
 
-        $count = 0;
+        $directResult = $this->runDirectCronChannel($directTypes, $failThreshold);
+        $nodeResult = $this->runNodeCronChannel($nodeTypes, $failThreshold);
+
+        $processedCount = $directResult['processedCount'] + $nodeResult['processedCount'];
+        $processed = array_merge($directResult['processed'], $nodeResult['processed']);
+        $skipped = array_merge($directResult['skipped'], $nodeResult['skipped']);
+        $candidateIds = array_merge($directResult['candidateIds'], $nodeResult['candidateIds']);
+        $openNotSynced = $this->buildOpenNotSyncedAudit(
+            $autoSyncTypes,
+            $failThreshold,
+            SplitSyncConfigService::getMaxTicketsPerCronRun(),
+            $candidateIds,
+            $processed,
+            $skipped,
+            $nodeResult['stoppedByNodeBusy']
+        );
+
+        $successCount = count(array_filter($processed, static function (array $row): bool {
+            return !empty($row['dispatched']);
+        }));
+        $failedCount = count($processed) - $successCount;
+
+        SplitTicketSyncLogger::logCron('scan end', [
+            'processedCount' => $processedCount,
+            'successCount'   => $successCount,
+            'failedCount'    => $failedCount,
+            'skippedCount'   => count($skipped),
+            'directChannel'  => $directResult['summary'],
+            'nodeChannel'    => $nodeResult['summary'],
+            'processed'      => $processed,
+            'skipped'        => $skipped,
+            'openNotSynced'  => $openNotSynced,
+        ]);
+        SplitTicketSyncLogger::log('cron', 'scan end', [
+            'processedCount' => $processedCount,
+            'successCount'   => $successCount,
+            'failedCount'    => $failedCount,
+        ]);
+
+        return $processedCount;
+    }
+
+    /**
+     * 直连 PHP 通道：挑选到期工单并投递后台 CLI，不占 Node 名额
+     *
+     * @param list<string> $directTypes
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>
+     * }
+     */
+    private function runDirectCronChannel(array $directTypes, int $failThreshold): array
+    {
+        if ($directTypes === []) {
+            return $this->emptyCronChannelResult('direct');
+        }
+
+        $list = $this->loadOpenTicketsForTypes($directTypes, $failThreshold, 0);
+        $candidateIds = $this->extractTicketIds($list);
+
+        /** @var list<array<string,mixed>> $dueList */
+        $dueList = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+
         foreach ($list as $ticket) {
-            if ($count >= $maxPerRun) {
+            $ticketId = (int) $ticket['id'];
-                break;
+            $ticketType = (string) $ticket['ticket_type'];
+            $ticketUrl = (string) $ticket['ticket_url'];
+
+            $skip = $this->shouldSkip($ticket);
+            if ($skip !== null) {
+                $skipped[] = $this->buildCronTicketEntry($ticketId, $ticketType, $ticketUrl, $skip);
+                $this->logCronCandidateSkipped($ticketId, $ticketType, $ticketUrl, $skip, 'direct');
+                continue;
+            }
+            $dueList[] = $ticket;
+        }
+
+        SplitTicketSyncLogger::logCron('direct channel start', [
+            'types'          => $directTypes,
+            'candidateCount' => count($list),
+            'dueCount'       => count($dueList),
+        ]);
+
+        $dispatchResult = $this->dispatchService->dispatchAuto($dueList);
+        $skipped = array_merge($skipped, $this->mapDispatchSkippedToCron($dispatchResult['skipped']));
+        $failed = $this->mapDispatchFailedToCron($dispatchResult['failed']);
+
+        foreach ($failed as $row) {
+            $skipped[] = $row;
+            $this->logCronCandidateSkipped(
+                (int) $row['ticketId'],
+                (string) $row['ticketType'],
+                (string) $row['ticketUrl'],
+                (string) $row['reason'],
+                'direct'
+            );
+        }
+
+        /** @var list<array<string,mixed>> $processed */
+        $processed = [];
+        foreach ($dispatchResult['queued'] as $row) {
+            $processed[] = [
+                'ticketId'   => (int) ($row['ticketId'] ?? 0),
+                'ticketType' => (string) ($row['ticketType'] ?? ''),
+                'ticketUrl'  => (string) ($row['ticketUrl'] ?? ''),
+                'channel'    => 'direct',
+                'dispatched' => true,
+                'message'    => '已投递后台同步',
+            ];
+        }
+
+        return [
+            'processedCount' => count($processed),
+            'processed'      => $processed,
+            'skipped'        => $skipped,
+            'candidateIds'   => $candidateIds,
+            'summary'        => [
+                'channel'        => 'direct',
+                'processedCount' => count($processed),
+                'skippedCount'   => count($skipped),
+                'dispatchMode'   => 'async-cli',
+            ],
+            'stoppedByNodeBusy' => false,
+        ];
+    }
+
+    /**
+     * Node 通道：限流 + 类型公平轮转 + 异步 CLI 投递
+     *
+     * @param list<string> $nodeTypes
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function runNodeCronChannel(array $nodeTypes, int $failThreshold): array
+    {
+        if ($nodeTypes === []) {
+            return $this->emptyCronChannelResult('node');
+        }
+
+        $maxPerRun = SplitSyncConfigService::getMaxTicketsPerCronRun();
+        $poolMultiplier = SplitSyncConfigService::getNodeCandidatePoolMultiplier();
+        $candidateLimit = $maxPerRun * $poolMultiplier;
+
+        $pool = $this->loadOpenTicketsForTypes($nodeTypes, $failThreshold, $candidateLimit);
+        $candidateIds = $this->extractTicketIds($pool);
+        $duePool = [];
+        foreach ($pool as $ticket) {
+            if ($this->shouldSkip($ticket) === null) {
+                $duePool[] = $ticket;
+            }
+        }
+        $picked = $this->pickFairNodeTickets($duePool, $maxPerRun);
+        $picked = $this->sortTicketsBySessionKey($picked);
+        $pickedIdMap = array_fill_keys($this->extractTicketIds($picked), true);
+
+        SplitTicketSyncLogger::logCron('node channel start', [
+            'types'          => $nodeTypes,
+            'maxPerRun'      => $maxPerRun,
+            'poolCount'      => count($pool),
+            'dueCount'       => count($duePool),
+            'pickedCount'    => count($picked),
+            'nodeQueue'      => SplitNodeHealthService::getQueueSnapshot(),
+            'dispatchMode'   => 'async-cli',
+        ]);
+
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+        foreach ($pool as $ticket) {
+            $ticketId = (int) $ticket['id'];
+            if (isset($pickedIdMap[$ticketId])) {
+                continue;
             }
             $skip = $this->shouldSkip($ticket);
             if ($skip !== null) {
-                SplitTicketSyncLogger::log('cron', 'candidate skipped', [
-                    'ticketId'   => (int) $ticket['id'],
-                    'ticketType' => (string) $ticket['ticket_type'],
-                    'reason'     => $skip,
-                ]);
                 continue;
             }
-            if (!SplitNodeHealthService::canAcceptWork()) {
+            $skipped[] = $this->buildCronTicketEntry(
-                SplitTicketSyncLogger::log('cron', 'node busy, stop batch', [
+                $ticketId,
-                    'processed' => $count,
+                (string) $ticket['ticket_type'],
-                    'queue'     => SplitNodeHealthService::getQueueSnapshot(),
+                (string) $ticket['ticket_url'],
-                ]);
+                sprintf('未进入本轮 Node 候选(前%d条到期工单公平轮转)', $candidateLimit)
-                break;
+            );
-            }
-            $result = $this->syncOne((int) $ticket['id'], false, true);
-            if (!empty($result['skipped'])) {
-                continue;
-            }
-            $count++;
         }
 
-        SplitTicketSyncLogger::log('cron', 'scan end', ['processedCount' => $count]);
+        $dispatchResult = $this->dispatchService->dispatchAuto($picked);
-        return $count;
+        $skipped = array_merge($skipped, $this->mapDispatchSkippedToCron($dispatchResult['skipped']));
+        $failed = $this->mapDispatchFailedToCron($dispatchResult['failed']);
+
+        foreach ($failed as $row) {
+            $skipped[] = $row;
+            $this->logCronCandidateSkipped(
+                (int) $row['ticketId'],
+                (string) $row['ticketType'],
+                (string) $row['ticketUrl'],
+                (string) $row['reason'],
+                'node'
+            );
+        }
+
+        /** @var list<array<string,mixed>> $processed */
+        $processed = [];
+        foreach ($dispatchResult['queued'] as $row) {
+            $processed[] = [
+                'ticketId'   => (int) ($row['ticketId'] ?? 0),
+                'ticketType' => (string) ($row['ticketType'] ?? ''),
+                'ticketUrl'  => (string) ($row['ticketUrl'] ?? ''),
+                'sessionKey' => (string) ($row['sessionKey'] ?? ''),
+                'channel'    => 'node',
+                'dispatched' => true,
+                'message'    => '已投递后台同步',
+            ];
+        }
+
+        return [
+            'processedCount'    => count($processed),
+            'processed'         => $processed,
+            'skipped'           => $skipped,
+            'candidateIds'      => $candidateIds,
+            'summary'           => [
+                'channel'        => 'node',
+                'processedCount' => count($processed),
+                'skippedCount'   => count($skipped),
+                'maxPerRun'      => $maxPerRun,
+                'dispatchMode'   => 'async-cli',
+            ],
+            'stoppedByNodeBusy' => $dispatchResult['stoppedByNodeBusy'],
+        ];
+    }
+
+    /**
+     * @param list<array<string,mixed>> $rows
+     * @return list<array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}>
+     */
+    private function mapDispatchSkippedToCron(array $rows): array
+    {
+        $result = [];
+        foreach ($rows as $row) {
+            $result[] = $this->buildCronTicketEntry(
+                (int) ($row['ticketId'] ?? 0),
+                (string) ($row['ticketType'] ?? ''),
+                (string) ($row['ticketUrl'] ?? ''),
+                (string) ($row['reason'] ?? '已跳过')
+            );
+        }
+
+        return $result;
+    }
+
+    /**
+     * @param list<array<string,mixed>> $rows
+     * @return list<array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}>
+     */
+    private function mapDispatchFailedToCron(array $rows): array
+    {
+        return $this->mapDispatchSkippedToCron($rows);
+    }
+
+    /**
+     * @param list<string> $types
+     * @return list<Ticket>
+     */
+    private function loadOpenTicketsForTypes(array $types, int $failThreshold, int $limit): array
+    {
+        if ($types === []) {
+            return [];
+        }
+
+        $query = Ticket::where('status', 'normal')
+            ->where('manual_manage', 0)
+            ->whereIn('ticket_type', $types);
+        if ($failThreshold > 0) {
+            $query->where(function ($query) use ($failThreshold): void {
+                $query->where('sync_fail_count', '<', $failThreshold)
+                    ->whereOr(function ($query): void {
+                        $query->where('sync_fail_pause_at', '>', 0)
+                            ->where('sync_auto_sync_stopped', 0);
+                    });
+            });
+        }
+        $query->order('sync_time', 'asc')->order('id', 'asc');
+        if ($limit > 0) {
+            $query->limit($limit);
+        }
+
+        $list = $query->select();
+        return $list instanceof \think\Collection ? $list->all() : (array) $list;
+    }
+
+    /**
+     * Node 通道：按工单类型公平轮转选取（每轮每类型优先取 1 条）
+     *
+     * @param list<Ticket> $dueTickets
+     * @return list<Ticket>
+     */
+    private function pickFairNodeTickets(array $dueTickets, int $maxPerRun): array
+    {
+        if ($dueTickets === [] || $maxPerRun <= 0) {
+            return [];
+        }
+
+        /** @var array<string, list<Ticket>> $byType */
+        $byType = [];
+        foreach ($dueTickets as $ticket) {
+            $type = (string) $ticket['ticket_type'];
+            $byType[$type][] = $ticket;
+        }
+
+        $typeKeys = array_keys($byType);
+        sort($typeKeys, SORT_STRING);
+
+        /** @var list<Ticket> $picked */
+        $picked = [];
+        while (count($picked) < $maxPerRun) {
+            $added = false;
+            foreach ($typeKeys as $type) {
+                if (count($picked) >= $maxPerRun) {
+                    break;
+                }
+                if ($byType[$type] === []) {
+                    continue;
+                }
+                $picked[] = array_shift($byType[$type]);
+                $added = true;
+            }
+            if (!$added) {
+                break;
+            }
+        }
+
+        return $picked;
+    }
+
+    /**
+     * @param list<Ticket|array<string,mixed>> $list
+     * @return list<int>
+     */
+    private function extractTicketIds(array $list): array
+    {
+        $ids = [];
+        foreach ($list as $row) {
+            $ids[] = (int) (is_array($row) ? ($row['id'] ?? 0) : ($row['id'] ?? 0));
+        }
+
+        return $ids;
+    }
+
+    /**
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function emptyCronChannelResult(string $channel): array
+    {
+        return [
+            'processedCount'    => 0,
+            'processed'         => [],
+            'skipped'           => [],
+            'candidateIds'      => [],
+            'summary'           => ['channel' => $channel, 'processedCount' => 0, 'skippedCount' => 0],
+            'stoppedByNodeBusy' => false,
+        ];
     }
 
     /**
@@ -164,8 +519,17 @@ class SplitTicketSyncService
     /**
      * @return array{success:bool,message:string}
      */
-    private function doSync(Ticket $ticket): array
+    private function doSync(Ticket $ticket, string $syncMode): array
     {
+        $freshTicket = Ticket::get((int) $ticket['id']);
+        if (!$freshTicket) {
+            return ['success' => false, 'message' => '工单不存在', 'skipped' => true];
+        }
+        if ($this->ruleService->isManuallyClosed($freshTicket)) {
+            return ['success' => false, 'message' => '工单已手动关闭，暂停同步', 'skipped' => true];
+        }
+        $ticket = $freshTicket;
+
         $ticketType = (string) $ticket['ticket_type'];
         $pageUrl = trim((string) $ticket['ticket_url']);
         if ($pageUrl === '') {
@@ -211,9 +575,9 @@ class SplitTicketSyncService
             $freshTicket = Ticket::get((int) $ticket['id']) ?: $ticket;
             if ((string) $freshTicket['status'] === 'hidden') {
                 $this->ruleService->cascadeTicketClosedToNumbers($freshTicket);
-            }
+            } else {
-            // 号码开关最后统一由 applyNumberRules 判定（单号上限/下号比率/云控在线）
                 $this->ruleService->applyNumberRules($freshTicket);
+            }
             $ticket = $freshTicket;
 
             $inboundCount = $this->numberSync->sumInboundForTicket($ticket);
@@ -232,13 +596,13 @@ class SplitTicketSyncService
                 'speed_snapshot_time'  => $speed['snapshot_time'],
             ];
 
-            $this->applySyncResult($ticket, $payload, true, '');
+            $this->applySyncResult($ticket, $payload, true, '', $syncMode);
             Db::commit();
             SplitTicketSyncLogger::log('sync', 'db commit ok', $payload);
             return ['success' => true, 'message' => '同步成功'];
         } catch (\Throwable $e) {
             Db::rollback();
-            $msg = mb_substr($e->getMessage(), 0, 255, 'UTF-8');
+            $msg = $e->getMessage();
             SplitTicketSyncLogger::log('sync', 'exception', [
                 'type'    => get_class($e),
                 'message' => $msg,
@@ -252,9 +616,33 @@ class SplitTicketSyncService
 
     private function shouldSkip(Ticket $ticket): ?string
     {
+        if ($this->ruleService->isManuallyClosed($ticket)) {
+            return '工单已手动关闭，暂停同步';
+        }
         if ((string) $ticket['status'] === 'hidden') {
             return '工单已关闭';
         }
+
+        if ($this->failRetryService->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $retrySkip = $this->failRetryService->shouldAllowAutoRetry($ticket);
+            if ($retrySkip !== null) {
+                return $retrySkip;
+            }
+            if (!SplitScrmSpiderFactory::isSupported((string) $ticket['ticket_type'])) {
+                return '工单类型尚未实现';
+            }
+            $interval = SplitSyncConfigService::getIntervalMinutes((string) $ticket['ticket_type']);
+            if ($interval <= 0) {
+                return '该类型未配置自动同步周期';
+            }
+
+            return null;
+        }
+
         $failThreshold = SplitSyncConfigService::getFailPauseThreshold();
         if ($failThreshold > 0 && (int) ($ticket['sync_fail_count'] ?? 0) >= $failThreshold) {
             return sprintf('连续同步失败超过%d次已暂停', $failThreshold);
@@ -282,8 +670,9 @@ class SplitTicketSyncService
     /**
      * @param array<string, mixed> $payload
      */
-    public function applySyncResult(Ticket $ticket, array $payload, bool $success, string $message = ''): void
+    public function applySyncResult(Ticket $ticket, array $payload, bool $success, string $message = '', string $syncMode = 'manual'): void
     {
+        $now = time();
         $data = [
             'complete_count'       => max(0, (int) ($payload['complete_count'] ?? 0)),
             'inbound_count'        => max(0, (int) ($payload['inbound_count'] ?? 0)),
@@ -293,12 +682,17 @@ class SplitTicketSyncService
             'number_banned_count'  => max(0, (int) ($payload['number_banned_count'] ?? 0)),
             'online_count'         => max(0, (int) ($payload['online_count'] ?? 0)),
             'sync_status'          => $success ? 'success' : 'error',
-            'sync_time'            => time(),
+            'sync_time'            => $now,
-            'sync_message'         => $success ? '' : mb_substr($message, 0, 255, 'UTF-8'),
+            'sync_message'         => $success ? '' : $message,
             'sync_fail_count'      => $success ? 0 : ((int) ($ticket['sync_fail_count'] ?? 0) + 1),
             'speed_snapshot_count' => (int) ($payload['speed_snapshot_count'] ?? $ticket['speed_snapshot_count'] ?? 0),
             'speed_snapshot_time'  => (int) ($payload['speed_snapshot_time'] ?? $ticket['speed_snapshot_time'] ?? 0),
         ];
+        if ($success) {
+            $data['sync_success_time'] = $now;
+            $data['sync_success_mode'] = in_array($syncMode, ['auto', 'manual'], true) ? $syncMode : 'manual';
+            $data = array_merge($data, $this->failRetryService->clearOnSuccessFields());
+        }
         if (!$ticket->allowField(array_keys($data))->save($data)) {
             throw new Exception('工单同步结果保存失败');
         }
@@ -313,10 +707,24 @@ class SplitTicketSyncService
         $update = [
             'sync_status'     => 'error',
             'sync_time'       => time(),
-            'sync_message'    => mb_substr($message, 0, 255, 'UTF-8'),
+            'sync_message'    => $message,
             'sync_fail_count' => $failCount,
         ];
-        // 新建工单首次同步失败：立即关闭；已同步过的工单仍按连续失败阈值关闭
+
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $update = array_merge($update, $this->failRetryService->onRetryFailure($ticket));
+            $ticket->save($update);
+
+            return;
+        }
+
+        if ($failThreshold > 0 && $failCount >= $failThreshold && SplitSyncConfigService::hasFailRetrySchedule()) {
+            $update = array_merge($update, $this->failRetryService->enterRetryIfNeeded($ticket, $failCount, $failThreshold));
+            $ticket->save($update);
+
+            return;
+        }
+
         if ($neverSyncedSuccessfully || ($failThreshold > 0 && $failCount >= $failThreshold)) {
             $update['status'] = 'hidden';
         }
@@ -365,4 +773,177 @@ class SplitTicketSyncService
             'snapshot_time'   => $snapshotTime,
         ];
     }
+
+    /**
+     * @return array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}
+     */
+    private function buildCronTicketEntry(int $ticketId, string $ticketType, string $ticketUrl, string $reason): array
+    {
+        return [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+        ];
+    }
+
+    private function logCronCandidateSkipped(int $ticketId, string $ticketType, string $ticketUrl, string $reason, string $channel = 'legacy'): void
+    {
+        $ctx = [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+            'channel'    => $channel,
+        ];
+        SplitTicketSyncLogger::logCron('candidate skipped', $ctx);
+        SplitTicketSyncLogger::log('cron', 'candidate skipped', $ctx);
+    }
+
+    /**
+     * 开启但未在本轮同步的工单及原因（供 cron 汇总）
+     *
+     * @param list<int> $candidateIds
+     * @param list<array<string, mixed>> $processed
+     * @param list<array<string, mixed>> $skipped
+     * @return list<array<string, mixed>>
+     */
+    private function buildOpenNotSyncedAudit(
+        array $autoSyncTypes,
+        int $failThreshold,
+        int $maxPerRun,
+        array $candidateIds,
+        array $processed,
+        array $skipped,
+        bool $stoppedByNodeBusy
+    ): array {
+        $handledIds = [];
+        foreach ($processed as $row) {
+            $handledIds[(int) ($row['ticketId'] ?? 0)] = true;
+        }
+        foreach ($skipped as $row) {
+            $handledIds[(int) ($row['ticketId'] ?? 0)] = true;
+        }
+        $candidateIdMap = array_fill_keys($candidateIds, true);
+
+        $supportedTypes = SplitScrmSpiderFactory::listSupportedTypes();
+        if ($supportedTypes === []) {
+            return [];
+        }
+
+        $openList = Ticket::where('status', 'normal')
+            ->whereIn('ticket_type', $supportedTypes)
+            ->field('id,ticket_type,ticket_url,sync_fail_count,sync_time,sync_status,sync_fail_pause_at,sync_fail_retry_index,sync_auto_sync_stopped,status,manual_manage')
+            ->select();
+
+        $result = [];
+        foreach ($openList as $ticketRow) {
+            $ticket = $ticketRow instanceof Ticket ? $ticketRow->toArray() : (array) $ticketRow;
+            $ticketId = (int) ($ticket['id'] ?? 0);
+            if ($ticketId <= 0 || isset($handledIds[$ticketId])) {
+                continue;
+            }
+
+            $ticketType = (string) ($ticket['ticket_type'] ?? '');
+            $ticketUrl = (string) ($ticket['ticket_url'] ?? '');
+            $reason = $this->resolveOpenNotSyncedReason(
+                $ticket,
+                $autoSyncTypes,
+                $failThreshold,
+                $maxPerRun,
+                $candidateIdMap,
+                $stoppedByNodeBusy
+            );
+            if ($reason === null) {
+                continue;
+            }
+
+            $result[] = [
+                'ticketId'   => $ticketId,
+                'ticketType' => $ticketType,
+                'ticketUrl'  => $ticketUrl,
+                'reason'     => $reason,
+            ];
+        }
+
+        return $result;
+    }
+
+    /**
+     * @param array<string, mixed> $ticket
+     * @param array<string, bool>  $candidateIdMap
+     */
+    private function resolveOpenNotSyncedReason(
+        array $ticket,
+        array $autoSyncTypes,
+        int $failThreshold,
+        int $maxPerRun,
+        array $candidateIdMap,
+        bool $stoppedByNodeBusy
+    ): ?string {
+        $ticketType = (string) ($ticket['ticket_type'] ?? '');
+        $failCount = (int) ($ticket['sync_fail_count'] ?? 0);
+
+        if ($this->failRetryService->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $retrySkip = $this->failRetryService->shouldAllowAutoRetry($ticket);
+            if ($retrySkip !== null) {
+                return $retrySkip;
+            }
+        }
+        if ($failThreshold > 0 && $failCount >= $failThreshold && !SplitSyncConfigService::hasFailRetrySchedule()) {
+            return sprintf('连续同步失败超过%d次已暂停自动同步', $failThreshold);
+        }
+        if (!in_array($ticketType, $autoSyncTypes, true)) {
+            return '该类型未配置自动同步周期';
+        }
+        if (!isset($candidateIdMap[(int) ($ticket['id'] ?? 0)])) {
+            if (SplitScrmSpiderFactory::requiresNode($ticketType)) {
+                $poolSize = SplitSyncConfigService::getMaxTicketsPerCronRun()
+                    * SplitSyncConfigService::getNodeCandidatePoolMultiplier();
+                return sprintf('未进入本轮 Node 候选(前%d条到期工单公平轮转)', $poolSize);
+            }
+
+            return '直连通道：未到同步周期或本轮已处理';
+        }
+        if ($stoppedByNodeBusy) {
+            return 'Node 队列繁忙，本轮未执行';
+        }
+
+        $skip = $this->shouldSkip(Ticket::get((int) $ticket['id']) ?: new Ticket($ticket));
+        return $skip ?? '未知原因，未进入执行队列';
+    }
+
+    /**
+     * 按 sessionKey（ticketType:host）分组排序，使同域名工单连续执行以命中 Browser 温池
+     *
+     * @param \think\Collection|array<int, Ticket|array<string, mixed>> $list
+     * @return list<Ticket|array<string, mixed>>
+     */
+    private function sortTicketsBySessionKey($list): array
+    {
+        $rows = $list instanceof \think\Collection ? $list->all() : (array) $list;
+        usort($rows, static function ($a, $b): int {
+            $typeA = (string) (is_array($a) ? ($a['ticket_type'] ?? '') : ($a['ticket_type'] ?? ''));
+            $urlA = (string) (is_array($a) ? ($a['ticket_url'] ?? '') : ($a['ticket_url'] ?? ''));
+            $typeB = (string) (is_array($b) ? ($b['ticket_type'] ?? '') : ($b['ticket_type'] ?? ''));
+            $urlB = (string) (is_array($b) ? ($b['ticket_url'] ?? '') : ($b['ticket_url'] ?? ''));
+            $keyA = AntiBotConfigBuilder::resolveSessionKey($typeA, $urlA);
+            $keyB = AntiBotConfigBuilder::resolveSessionKey($typeB, $urlB);
+            if ($keyA === $keyB) {
+                $timeA = (int) (is_array($a) ? ($a['sync_time'] ?? 0) : ($a['sync_time'] ?? 0));
+                $timeB = (int) (is_array($b) ? ($b['sync_time'] ?? 0) : ($b['sync_time'] ?? 0));
+                if ($timeA === $timeB) {
+                    $idA = (int) (is_array($a) ? ($a['id'] ?? 0) : ($a['id'] ?? 0));
+                    $idB = (int) (is_array($b) ? ($b['id'] ?? 0) : ($b['id'] ?? 0));
+                    return $idA <=> $idB;
+                }
+                return $timeA <=> $timeB;
+            }
+            return strcmp($keyA, $keyB);
+        });
+        return $rows;
+    }
 }

application/extra/site.php

@@ -4,7 +4,7 @@ return array (
   'name' => 'link管理系统',
   'beian' => '',
   'cdnurl' => '',
-  'version' => '1.0.14',
+  'version' => '1.0.10',
   'timezone' => 'Asia/Shanghai',
   'forbiddenip' => '',
   'languages' => 
@@ -53,8 +53,15 @@ return array (
   'split_sync_interval_taiji' => '0',
   'split_sync_interval_ss_channel' => '0',
   'split_sync_interval_yifafa' => '0',
-  'split_sync_interval_whatshub' => '5',
+  'split_sync_interval_whatshub' => '3',
   'split_sync_interval_sihai' => '0',
   'split_sync_fail_pause_threshold' => '6',
+  'split_sync_fail_retry_minutes' => '',
   'split_sync_interval_chatknow' => '5',
+  'split_sync_max_per_cron' => '27',
+  'split_sync_node_candidate_multiplier' => '13',
+  'split_sync_cron_lock_ttl' => '680',
+  'split_sync_node_queue_threshold' => '8',
+  'split_scrm_antibot_types' => 'whatshub,chatknow,a2c,huojian',
+  'split_scrm_session_ttl_minutes' => '120',
 );

patches/application/admin/command/Install/split_config_node_channel.sql

@@ -0,0 +1,19 @@
+-- 双通道定时同步：Node 通道上限与候选池配置（已有环境增量执行）
+SET NAMES utf8mb4;
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_max_per_cron', 'split', 'Node通道单次同步上限', '每分钟 cron 在 Node 通道最多处理几条到期工单（仅影响需调用 Node 的类型）；纯 PHP 直连类型不受此限制', 'number', '', '5', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_max_per_cron' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_node_candidate_multiplier', 'split', 'Node通道候选池倍数', 'Node 候选工单数 = 单次上限 × 本倍数，用于公平轮转', 'number', '', '10', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_node_candidate_multiplier' LIMIT 1);
+
+UPDATE `fa_config`
+SET `title` = 'Node通道单次同步上限',
+    `tip` = '每分钟 cron 在 Node 通道最多处理几条到期工单（仅影响需调用 Node 的类型）；纯 PHP 直连类型不受此限制'
+WHERE `name` = 'split_sync_max_per_cron';
+
+UPDATE `fa_config`
+SET `value` = '5'
+WHERE `name` = 'split_sync_max_per_cron' AND (`value` = '' OR `value` = '2');

patches/application/admin/command/Install/split_config_sync.sql

@@ -6,9 +6,21 @@ SELECT 'split_scrm_node_host', 'split', '云控 Node 服务地址', '所有云
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_scrm_node_host' LIMIT 1);
 
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
-SELECT 'split_sync_fail_pause_threshold', 'split', '连续同步失败暂停阈值', '连续同步失败达到该次数后自动关闭工单并暂停定时同步；同步成功后将清零重新计数；0 表示不因失败自动暂停', 'number', '', '5', '', '', '', NULL
+SELECT 'split_scrm_antibot_types', 'split', '云控 antiBot 启用类型', '逗号分隔的工单类型标识；启用后走 Node unified 路径（CF 过盾 + real profile）。当前支持：whatshub, chatknow, a2c, huojian', 'string', '', 'whatshub,chatknow,a2c,huojian', '', '', ' placeholder="whatshub,chatknow,a2c,huojian"', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_scrm_antibot_types' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_scrm_session_ttl_minutes', 'split', '云控 antiBot 会话 TTL(分钟)', 'CF 过盾后 sessionKey 缓存有效期；默认 120', 'number', '', '120', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_scrm_session_ttl_minutes' LIMIT 1);
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_fail_pause_threshold', 'split', '连续同步失败暂停阈值', '连续同步失败达到该次数后暂停定时同步；同步成功后将清零重新计数；0 表示不因失败自动暂停', 'number', '', '5', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_fail_pause_threshold' LIMIT 1);
 
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_fail_retry_minutes', 'split', '失败重试时间点(分钟)', '逗号分隔、升序，相对首次达失败暂停阈值后的绝对分钟数，如 10,20,30,50；留空则达阈值后永久暂停自动同步', 'string', '', '', '', '', ' placeholder="10,20,30,50"', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_fail_retry_minutes' LIMIT 1);
+
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
 SELECT 'split_sync_interval_a2c', 'split', 'A2C云控同步周期(分钟)', '0 表示不自动同步', 'number', '', '5', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_a2c' LIMIT 1);
@@ -58,9 +70,13 @@ SELECT 'split_sync_interval_sihai', 'split', '四海云控同步周期(分钟)',
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_interval_sihai' LIMIT 1);
 
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
-SELECT 'split_sync_max_per_cron', 'split', '单次定时同步上限', '每分钟 cron 最多处理几条到期工单，防止打满 Node Browser 槽位', 'number', '', '2', '', '', '', NULL
+SELECT 'split_sync_max_per_cron', 'split', 'Node通道单次同步上限', '每分钟 cron 在 Node 通道最多处理几条到期工单（仅影响需调用 Node 的类型）；纯 PHP 直连类型不受此限制', 'number', '', '5', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_max_per_cron' LIMIT 1);
 
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_node_candidate_multiplier', 'split', 'Node通道候选池倍数', 'Node 候选工单数 = 单次上限 × 本倍数，用于公平轮转', 'number', '', '10', '', '', '', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_node_candidate_multiplier' LIMIT 1);
+
 INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
 SELECT 'split_sync_cron_lock_ttl', 'split', '定时同步全局锁TTL(秒)', '异常退出后自动释放全局锁，避免后续 cron 永久跳过', 'number', '', '1800', '', '', '', NULL
 FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_cron_lock_ttl' LIMIT 1);

patches/application/admin/command/Install/split_number_cleanup_deferred.sql

@@ -0,0 +1,21 @@
+-- 号码管理：清理无效降权池权限节点
+INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
+SELECT 'file', m.id, 'split.number/cleanupdeferred', '清理降权池', 'fa fa-circle-o', '', '清除无落地页访问基线的无效 ratio_deferred 标记', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
+FROM `fa_auth_rule` m
+WHERE m.name = 'split.number' AND m.ismenu = 1
+  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/cleanupdeferred' LIMIT 1)
+LIMIT 1;
+
+-- 可选：一次性修复历史脏数据（与后台「清理降权池」逻辑一致）
+-- UPDATE `fa_split_number`
+-- SET `ratio_deferred` = 0, `ratio_deferred_at` = NULL,
+--     `no_inbound_click_streak` = IF(`visit_count` <= 0, 0, `no_inbound_click_streak`)
+-- WHERE `ratio_deferred` = 1
+--   AND (`visit_count` <= 0 OR `visit_count` <= `last_sync_visit_count`);
+
+INSERT INTO `fa_auth_rule` (`type`, `pid`, `name`, `title`, `icon`, `condition`, `remark`, `ismenu`, `createtime`, `updatetime`, `weigh`, `status`)
+SELECT 'file', m.id, 'split.number/cleanupdeferredpreview', '清理降权池预览', 'fa fa-circle-o', '', '', 0, UNIX_TIMESTAMP(), UNIX_TIMESTAMP(), 0, 'normal'
+FROM `fa_auth_rule` m
+WHERE m.name = 'split.number' AND m.ismenu = 1
+  AND NOT EXISTS (SELECT 1 FROM `fa_auth_rule` WHERE `name` = 'split.number/cleanupdeferredpreview' LIMIT 1)
+LIMIT 1;

patches/application/admin/command/Install/split_number_ratio_deferred.sql

@@ -0,0 +1,6 @@
+-- 下号比率触线降权：访问侧标记 ratio_deferred，同步侧裁决 status
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_number`
+  ADD COLUMN `ratio_deferred` tinyint(1) unsigned NOT NULL DEFAULT '0' COMMENT '下号比率触线降权:0=否,1=是(仍status=normal,选号时后置)' AFTER `no_inbound_click_streak`,
+  ADD COLUMN `ratio_deferred_at` bigint(16) DEFAULT NULL COMMENT '触线降权标记时间' AFTER `ratio_deferred`;

patches/application/admin/command/Install/split_sync_fail_retry.sql

@@ -0,0 +1,11 @@
+-- 同步失败分阶段重试：系统配置 + 工单状态字段
+SET NAMES utf8mb4;
+
+INSERT INTO `fa_config` (`name`, `group`, `title`, `tip`, `type`, `visible`, `value`, `content`, `rule`, `extend`, `setting`)
+SELECT 'split_sync_fail_retry_minutes', 'split', '失败重试时间点(分钟)', '逗号分隔、升序，相对首次达失败暂停阈值后的绝对分钟数，如 10,20,30,50；留空则达阈值后永久暂停自动同步', 'string', '', '', '', '', ' placeholder="10,20,30,50"', NULL
+FROM DUAL WHERE NOT EXISTS (SELECT 1 FROM `fa_config` WHERE `name` = 'split_sync_fail_retry_minutes' LIMIT 1);
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `sync_fail_pause_at` bigint(16) DEFAULT NULL COMMENT '达阈值进入重试的锚点时间' AFTER `sync_fail_count`,
+  ADD COLUMN `sync_fail_retry_index` int(10) unsigned NOT NULL DEFAULT 0 COMMENT '已完成的重试次数(0=尚未重试)' AFTER `sync_fail_pause_at`,
+  ADD COLUMN `sync_auto_sync_stopped` tinyint(1) unsigned NOT NULL DEFAULT 0 COMMENT '1=全部重试失败,永久终止自动同步' AFTER `sync_fail_retry_index`;

patches/application/admin/command/Install/split_ticket.sql

@@ -20,12 +20,14 @@ CREATE TABLE `fa_split_ticket` (
   `account` varchar(50) NOT NULL DEFAULT '' COMMENT '工单账号',
   `password` varchar(50) NOT NULL DEFAULT '' COMMENT '工单密码',
   `status` enum('normal','hidden') NOT NULL DEFAULT 'normal' COMMENT '状态:normal=正常,hidden=停用',
+  `manual_manage` tinyint(1) unsigned NOT NULL DEFAULT '0' COMMENT '手动管理:0=否,1=是(手动关闭后暂停同步且禁止自动开启)',
   `complete_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '完成数量(同步)',
   `inbound_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '进线人数(同步)',
   `speed_per_hour` decimal(10,2) unsigned NOT NULL DEFAULT '0.00' COMMENT '当前速度:每小时进线(同步)',
   `number_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '号码数量含离线封号(同步)',
   `number_offline_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '离线号码数(同步)',
   `number_banned_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '封号号码数(同步)',
+  `active_number_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '本地开启号码数(status=normal)',
   `online_count` int(10) unsigned NOT NULL DEFAULT '0' COMMENT '在线人数(同步)',
   `sync_status` enum('success','error','pending') NOT NULL DEFAULT 'pending' COMMENT '同步状态',
   `sync_time` bigint(16) DEFAULT NULL COMMENT '最近同步时间',

patches/application/admin/command/Install/split_ticket_active_number_count.sql

@@ -0,0 +1,21 @@
+-- 工单表：本地开启号码数（status=normal），列表直接读字段，避免子查询
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `active_number_count` int(10) unsigned NOT NULL DEFAULT 0
+  COMMENT '本地开启号码数(status=normal)' AFTER `number_banned_count`;
+
+-- 历史数据回填
+UPDATE `fa_split_ticket` t
+SET t.`active_number_count` = (
+  SELECT COUNT(*)
+  FROM `fa_split_number` n
+  WHERE n.`admin_id` = t.`admin_id`
+    AND n.`split_link_id` = t.`split_link_id`
+    AND n.`ticket_name` = t.`ticket_name`
+    AND n.`status` = 'normal'
+);
+
+-- 加速按工单统计 status=normal 数量
+ALTER TABLE `fa_split_number`
+  ADD KEY `idx_ticket_active` (`admin_id`, `split_link_id`, `ticket_name`(50), `status`);

patches/application/admin/command/Install/split_ticket_manual_manage.sql

@@ -0,0 +1,6 @@
+-- 工单手动管理：手动关闭后禁止自动同步与自动开启
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  ADD COLUMN `manual_manage` tinyint(1) unsigned NOT NULL DEFAULT 0
+  COMMENT '手动管理:0=否,1=是(手动关闭后暂停同步且禁止自动开启)' AFTER `status`;

patches/application/admin/command/Install/split_ticket_sync_log_enhance.sql

@@ -0,0 +1,14 @@
+-- 工单同步日志增强：最近成功时间/方式、完整失败原因
+SET NAMES utf8mb4;
+
+ALTER TABLE `fa_split_ticket`
+  MODIFY COLUMN `sync_message` text COMMENT '同步失败完整原因',
+  ADD COLUMN `sync_success_time` bigint(16) DEFAULT NULL COMMENT '最近一次同步成功时间' AFTER `sync_time`,
+  ADD COLUMN `sync_success_mode` enum('auto','manual') DEFAULT NULL COMMENT '最近成功同步方式:auto=自动,manual=手动' AFTER `sync_success_time`;
+
+UPDATE `fa_split_ticket`
+SET `sync_success_time` = `sync_time`
+WHERE `sync_status` = 'success'
+  AND `sync_success_time` IS NULL
+  AND `sync_time` IS NOT NULL
+  AND `sync_time` > 0;

patches/application/admin/command/SplitSyncTickets.php

@@ -18,6 +18,7 @@ use think\console\Output;
  * 用法：
  *   php think split:sync-tickets
  *   php think split:sync-tickets --ticket=12
+ *   php think split:sync-tickets --ticket=12 --mode=auto
  */
 class SplitSyncTickets extends Command
 {
@@ -25,21 +26,24 @@ class SplitSyncTickets extends Command
     {
         $this->setName('split:sync-tickets')
             ->addOption('ticket', 't', Option::VALUE_OPTIONAL, '指定工单 ID（强制同步，忽略周期）', '')
+            ->addOption('mode', 'm', Option::VALUE_OPTIONAL, '同步方式: auto=定时自动, manual=手动触发', 'manual')
             ->setDescription('同步分流工单云控数据');
     }
 
     protected function execute(Input $input, Output $output): void
     {
         set_time_limit(0);
+        $syncMode = $this->resolveSyncMode($input);
         SplitTicketSyncLogger::log('cli', 'command start', [
             'ticketOption' => trim((string) $input->getOption('ticket')),
+            'syncMode'     => $syncMode,
             'appDebug'     => SplitTicketSyncLogger::isEnabled(),
         ]);
         $service = new SplitTicketSyncService();
         $ticketId = trim((string) $input->getOption('ticket'));
 
         if ($ticketId !== '' && ctype_digit($ticketId)) {
-            $result = $service->syncOne((int) $ticketId, true);
+            $result = $service->syncOne((int) $ticketId, true, false, $syncMode);
             if (!empty($result['skipped'])) {
                 $output->writeln('<comment>跳过: ' . ($result['message'] ?? '') . '</comment>');
                 return;
@@ -61,13 +65,24 @@ class SplitSyncTickets extends Command
 
         try {
             $count = $service->syncDueTickets();
-            $output->writeln('<info>本次处理工单数: ' . $count . '</info>');
+            $output->writeln('<info>本次投递工单数: ' . $count . '</info>');
+            $output->writeln('<comment>同步在后台 CLI 进程中执行，汇总日志见 runtime/log/split_sync.log</comment>');
         } finally {
             $cronLock->release();
         }
 
         if (SplitTicketSyncLogger::isEnabled()) {
-            $output->writeln('<comment>调试日志已写入 runtime/log/split_sync.log</comment>');
+            $output->writeln('<comment>详细调试日志已写入 runtime/log/split_sync.log</comment>');
         }
     }
+
+    /**
+     * 解析 CLI 同步方式，供 sync_success_mode 落库
+     */
+    private function resolveSyncMode(Input $input): string
+    {
+        $mode = strtolower(trim((string) $input->getOption('mode')));
+
+        return in_array($mode, ['auto', 'manual'], true) ? $mode : 'manual';
+    }
 }

patches/application/admin/controller/split/Number.php

@@ -7,6 +7,7 @@ namespace app\admin\controller\split;
 use app\admin\model\split\Link as LinkModel;
 use app\admin\model\split\Number as NumberModel;
 use app\common\controller\Backend;
+use app\common\service\SplitTicketActiveNumberCountService;
 use think\Db;
 use think\Exception;
 use think\exception\DbException;
@@ -65,6 +66,7 @@ class Number extends Backend
         $this->assignconfig('statusList', $this->model->getStatusList());
         $this->assignconfig('manualManageList', $this->model->getManualManageList());
         $this->assignconfig('platformStatusList', $this->model->getPlatformStatusList());
+        $this->assignconfig('ratioDeferredList', $this->model->getRatioDeferredList());
         $this->assignconfig('splitLinkFilterList', $this->buildNumberSplitLinkFilterList());
         $this->assignconfig('splitLinkSelectList', $this->buildSplitLinkSelectConfig());
 
@@ -224,6 +226,7 @@ class Number extends Backend
             $this->error($e->getMessage());
         }
         if ($count > 0) {
+            (new SplitTicketActiveNumberCountService())->refreshForNumberIds(explode(',', (string) $ids));
             $this->success();
         }
         $this->error(__('No rows were updated'));
@@ -330,6 +333,12 @@ class Number extends Backend
             $this->error($e->getMessage());
         }
 
+        (new SplitTicketActiveNumberCountService())->refreshForTicketKeys(
+            (int) ($baseRow['admin_id'] ?? $adminId),
+            $splitLinkId,
+            (string) ($baseRow['ticket_name'] ?? '')
+        );
+
         $msg = __('Inserted %d number(s)', $inserted);
         if ($skipped > 0) {
             $msg .= '，' . __('Skipped %d duplicate(s)', $skipped);
@@ -377,6 +386,7 @@ class Number extends Backend
         }
 
         $result = false;
+        $before = $row->getData();
         Db::startTrans();
         try {
             if ($this->modelValidate) {
@@ -396,9 +406,50 @@ class Number extends Backend
         if ($result === false) {
             $this->error(__('No rows were updated'));
         }
+        (new SplitTicketActiveNumberCountService())->refreshAfterNumberEdit($before, $row->getData());
         $this->success();
     }
 
+    /**
+     * 删除号码后回写工单本地开启号码数
+     *
+     * @param string|null $ids
+     */
+    public function del($ids = null)
+    {
+        if (false === $this->request->isPost()) {
+            $this->error(__('Invalid parameters'));
+        }
+        $ids = $ids ?: $this->request->post('ids');
+        if (empty($ids)) {
+            $this->error(__('Parameter %s can not be empty', 'ids'));
+        }
+        $pk = $this->model->getPk();
+        $adminIds = $this->getDataLimitAdminIds();
+        if (is_array($adminIds)) {
+            $this->model->where($this->dataLimitField, 'in', $adminIds);
+        }
+        $list = $this->model->where($pk, 'in', $ids)->select();
+
+        $count = 0;
+        $countService = new SplitTicketActiveNumberCountService();
+        Db::startTrans();
+        try {
+            foreach ($list as $item) {
+                $count += $item->delete();
+            }
+            Db::commit();
+        } catch (PDOException|Exception $e) {
+            Db::rollback();
+            $this->error($e->getMessage());
+        }
+        if ($count) {
+            $countService->refreshFromNumberRows($list);
+            $this->success();
+        }
+        $this->error(__('No rows were deleted'));
+    }
+
     /**
      * 批量更新号码状态与手动管理
      */
@@ -443,6 +494,7 @@ class Number extends Backend
         if ($count === false || $count === 0) {
             $this->error(__('No rows were updated'));
         }
+        (new SplitTicketActiveNumberCountService())->refreshForNumberIds($ids);
         $this->success(__('Batch update success'));
     }
 
@@ -495,6 +547,8 @@ class Number extends Backend
         }
 
         $count = 0;
+        $countService = new SplitTicketActiveNumberCountService();
+        $keyRows = (clone $query)->field('admin_id,split_link_id,ticket_name')->select();
         Db::startTrans();
         try {
             if ($action === 'delete') {
@@ -522,9 +576,51 @@ class Number extends Backend
             $this->error(__('No matching numbers found'));
         }
 
+        $countService->refreshFromNumberRows($keyRows);
         $this->success(sprintf(__('Batch operate success'), $count));
     }
 
+    /**
+     * 预览待清理的无效降权号码数量
+     */
+    public function cleanupdeferredpreview(): void
+    {
+        if (false === $this->request->isAjax()) {
+            $this->error(__('Invalid parameters'));
+        }
+
+        $service = new \app\common\service\SplitNumberRatioDeferredService();
+        $adminIds = $this->dataLimit ? $this->getDataLimitAdminIds() : null;
+        $count = $service->countInvalidDeferred(is_array($adminIds) ? $adminIds : null);
+
+        $this->success('', null, ['count' => $count]);
+    }
+
+    /**
+     * 清理无效降权号码池（无落地页访问基线却标记 ratio_deferred=1 的记录）
+     */
+    public function cleanupdeferred(): void
+    {
+        if (false === $this->request->isPost()) {
+            $this->error(__('Invalid parameters'));
+        }
+
+        $service = new \app\common\service\SplitNumberRatioDeferredService();
+        $adminIds = $this->dataLimit ? $this->getDataLimitAdminIds() : null;
+
+        try {
+            $count = $service->cleanupInvalidDeferred(is_array($adminIds) ? $adminIds : null);
+        } catch (\Throwable $e) {
+            $this->error($e->getMessage());
+        }
+
+        if ($count <= 0) {
+            $this->success(__('Ratio deferred cleanup none'));
+        }
+
+        $this->success(sprintf(__('Ratio deferred cleanup success'), $count));
+    }
+
     /**
      * 排除不可由表单提交的字段
      *

patches/application/admin/controller/split/Ticket.php

@@ -8,8 +8,8 @@ use app\admin\model\split\Link as LinkModel;
 use app\admin\model\split\Ticket as TicketModel;
 use app\common\controller\Backend;
 use app\common\service\SplitTicketRuleService;
+use app\common\service\SplitTicketSyncDispatchService;
 use app\common\service\SplitTicketSyncLogger;
-use app\common\service\SplitTicketSyncService;
 use think\Db;
 use think\Lang;
 use think\Loader;
@@ -39,7 +39,7 @@ class Ticket extends Backend
     protected $modelSceneValidate = true;
 
     /** @var string[] 无需鉴权的方法 */
-    protected $noNeedRight = ['script'];
+    protected $noNeedRight = ['script', 'syncpolling'];
 
     /** @var string patches 视图目录 */
     private const PATCH_VIEW_DIR = 'patches/application/admin/view/split/ticket/';
@@ -64,6 +64,7 @@ class Ticket extends Backend
             'syncBackgroundStartedMsg' => __('Sync background started'),
             'syncInProgressMsg'        => __('Sync in progress'),
             'syncTicketStartedMsg'     => __('Sync ticket started'),
+            'syncDoneMsg'              => __('Sync done'),
         ]);
 
         $this->setupPatchFrontend();
@@ -267,22 +268,39 @@ class Ticket extends Backend
             $params['inbound_count'],
             $params['speed_per_hour'],
             $params['number_count'],
+            $params['active_number_count'],
             $params['number_offline_count'],
             $params['number_banned_count'],
             $params['online_count'],
             $params['sync_status'],
             $params['sync_time'],
             $params['sync_message'],
+            $params['sync_success_time'],
+            $params['sync_success_mode'],
             $params['sync_fail_count'],
+            $params['sync_fail_pause_at'],
+            $params['sync_fail_retry_index'],
+            $params['sync_auto_sync_stopped'],
             $params['speed_snapshot_count'],
             $params['speed_snapshot_time'],
-            $params['click_count']
+            $params['click_count'],
+            $params['manual_manage']
         );
         return $params;
     }
 
     /**
-     * 手动同步选中工单
+     * 用户切换工单状态时写入 manual_manage，防止同步自动恢复开启
+     *
+     * @param array<string, mixed> $values
+     */
+    private function applyManualManageForStatusChange(array &$values): void
+    {
+        (new SplitTicketRuleService())->applyManualManageForStatusChange($values);
+    }
+
+    /**
+     * 手动同步选中工单（投递 CLI 后台执行，Web 请求立即返回）
      */
     public function sync(): void
     {
@@ -305,31 +323,84 @@ class Ticket extends Backend
             'appDebug' => SplitTicketSyncLogger::isEnabled(),
         ]);
 
-        $service = new SplitTicketSyncService();
+        /** @var int[] $allowedIds */
-        $ok = 0;
+        $allowedIds = [];
-        $fail = 0;
+        $denied = 0;
-        $messages = [];
-
         foreach ($list as $row) {
             if (is_array($adminIds) && !in_array((int) $row[$this->dataLimitField], $adminIds, true)) {
-                $fail++;
+                $denied++;
-                $messages[] = '#' . $row['id'] . ': 无权限';
                 continue;
             }
-            $result = $service->syncOne((int) $row['id'], true);
+            $allowedIds[] = (int) $row['id'];
-            if ($result['success']) {
+        }
-                $ok++;
+
-            } else {
+        if ($allowedIds === []) {
-                $fail++;
+            $this->error(__('You have no permission'));
-                $messages[] = '#' . $row['id'] . ': ' . ($result['message'] ?? '失败');
+        }
+
+        // 尽早释放 Session 锁，避免投递等待期间阻塞同账号其它后台请求（如编辑/新增弹窗）
+        if (function_exists('session_write_close')) {
+            session_write_close();
+        }
+
+        $dispatch = new SplitTicketSyncDispatchService();
+        $result = $dispatch->dispatchManual($allowedIds);
+
+        $queuedCount = count($result['queued']);
+        $skippedCount = count($result['skipped']);
+        $failedCount = count($result['failed']);
+
+        if ($queuedCount === 0) {
+            if ($skippedCount > 0) {
+                $this->error(__('Sync all skipped busy'));
+            }
+            $this->error(__('Sync dispatch failed'));
+        }
+
+        $summary = sprintf(__('Sync dispatch queued'), $queuedCount);
+        if ($skippedCount > 0) {
+            $summary .= sprintf(__('Sync dispatch skipped suffix'), $skippedCount);
+        }
+        if ($failedCount > 0) {
+            $summary .= sprintf(__('Sync dispatch failed suffix'), $failedCount);
+        }
+        if ($denied > 0) {
+            $summary .= sprintf(__('Sync dispatch denied suffix'), $denied);
+        }
+
+        $this->success($summary, null, [
+            'queued'  => $result['queued'],
+            'syncing' => $result['queued'],
+        ]);
+    }
+
+    /**
+     * 轮询手工同步进度（依据 runtime 文件锁）
+     */
+    public function syncpolling(): void
+    {
+        $idsRaw = trim((string) $this->request->request('ids', ''));
+        if ($idsRaw === '') {
+            $this->success('', null, ['syncing' => []]);
+        }
+
+        /** @var int[] $ticketIds */
+        $ticketIds = [];
+        foreach (explode(',', $idsRaw) as $part) {
+            $part = trim($part);
+            if ($part !== '' && ctype_digit($part)) {
+                $ticketIds[] = (int) $part;
             }
         }
 
-        $summary = sprintf('成功 %d 条，失败 %d 条', $ok, $fail);
+        if ($ticketIds === []) {
-        if ($fail > 0) {
+            $this->success('', null, ['syncing' => []]);
-            $summary .= '；' . implode('；', array_slice($messages, 0, 5));
         }
-        $this->success($summary);
+
+        $dispatch = new SplitTicketSyncDispatchService();
+        $syncing = $dispatch->filterSyncingIds($ticketIds);
+
+        $this->success('', null, ['syncing' => $syncing]);
     }
 
     /**
@@ -352,6 +423,7 @@ class Ticket extends Backend
         $ruleService = new SplitTicketRuleService();
 
         if (isset($values['status'])) {
+            $this->applyManualManageForStatusChange($values);
             $pk = $this->model->getPk();
             $adminIds = $this->getDataLimitAdminIds();
             $query = $this->model->where($pk, 'in', $ids);
@@ -526,6 +598,9 @@ class Ticket extends Backend
             $params['number_type_custom'] = '';
         }
         $oldStatus = (string) ($row['status'] ?? 'hidden');
+        if (isset($params['status']) && (string) $params['status'] !== $oldStatus) {
+            $this->applyManualManageForStatusChange($params);
+        }
         $result = false;
         Db::startTrans();
         try {

patches/application/admin/lang/zh-cn/split/number.php

@@ -51,4 +51,20 @@ return [
     'Invalid manual manage' => '手动管理选项无效',
     'Batch update success'  => '批量更新成功',
     'Unit count'            => '个',
+    'Ratio_deferred'        => '选号降权',
+    'Ratio deferred badge'  => '降权中',
+    'Ratio deferred no'     => '正常选号',
+    'Ratio deferred yes'    => '降权中',
+    'Ratio deferred filter' => '仅显示降权中号码',
+    'Ratio deferred tooltip'=> '连续 %s 次访问无进线增长，已触线下号比率，选号已后置，等待同步裁决',
+    'Ratio deferred edit notice' => '该号码处于下号比率触线降权状态，同步后将根据进线情况恢复或关闭',
+    'No inbound click streak' => '无进线连续点击',
+    'Ratio deferred cleanup btn'     => '清理降权池',
+    'Ratio deferred cleanup confirm' => '将清除 %d 条无效降权记录（无落地页访问或访问未超过同步基线）。确定继续？',
+    'Ratio deferred cleanup success' => '已清理 %d 条无效降权记录',
+    'Ratio deferred cleanup none'    => '当前没有需要清理的无效降权记录',
+    'Stream loading'                 => '加载中...',
+    'Stream loaded'                  => '已加载 %loaded% / %total%，继续滚动加载更多',
+    'Stream loading bottom'          => '加载中...',
+    'Stream loading pending'         => '即将加载更多，可切换显示条数取消...',
 ];

patches/application/admin/lang/zh-cn/split/ticket.php

@@ -31,12 +31,29 @@ return [
     'Sync in progress'      => '同步中',
     'Sync ticket started'   => '正在同步工单',
     'Sync done'             => '同步完成',
+    'Sync dispatch queued'  => '已提交 %d 条同步任务到后台执行',
+    'Sync dispatch skipped suffix' => '，%d 条已在同步中已跳过',
+    'Sync dispatch failed suffix'  => '，%d 条启动失败',
+    'Sync dispatch denied suffix'  => '，%d 条无权限未提交',
+    'Sync all skipped busy' => '所选工单均在同步中，请稍后再试',
+    'Sync dispatch failed'  => '未能启动同步任务，请检查服务器是否允许后台执行 CLI（exec/shell_exec）',
     'Sync status success'   => '同步成功',
     'Sync status error'     => '同步异常',
     'Sync status pending'   => '待同步',
     'Sync display success'  => '同步成功 / 在线 %s',
     'Sync display pending'  => '待同步',
     'Sync display error'    => '同步异常',
+    'Sync display auto paused' => '自动同步已暂停',
+    'Sync display auto sync stopped' => '自动同步已终止（重试已用尽）',
+    'Sync display retry waiting' => '自动同步已暂停，将于 %s 第 %d 次重试',
+    'Sync success time'     => '最近同步成功',
+    'Sync mode auto'        => '自动',
+    'Sync mode manual'      => '手动',
+    'Sync tooltip auto paused' => '连续失败 %s 次，已达暂停阈值 %s，自动同步已暂停',
+    'Sync tooltip auto sync stopped' => '分阶段重试已全部失败，自动同步已永久终止；手动同步成功后可恢复',
+    'Sync tooltip retry waiting' => '连续失败 %s 次，将于 %s 进行第 %d 次自动重试',
+    'Sync tooltip error prefix' => '异常原因：',
+    'Cron log path hint'    => '汇总日志已写入 runtime/log/split_sync.log',
     'Createtime'            => '创建时间',
     'Copy'                  => '拷贝',
     'Summary row'           => '汇总',

patches/application/admin/model/split/Number.php

@@ -42,6 +42,7 @@ class Number extends Model
         'status_text',
         'manual_manage_text',
         'platform_status_text',
+        'ratio_deferred_text',
     ];
 
     /**
@@ -81,6 +82,17 @@ class Number extends Model
         ];
     }
 
+    /**
+     * @return array<string, string>
+     */
+    public function getRatioDeferredList(): array
+    {
+        return [
+            '0' => __('Ratio deferred no'),
+            '1' => __('Ratio deferred yes'),
+        ];
+    }
+
     /**
      * @return array<string, string>
      */
@@ -158,6 +170,13 @@ class Number extends Model
         return $list[$key] ?? $key;
     }
 
+    public function getRatioDeferredTextAttr($value, $data): string
+    {
+        $key = (string) ((int) ($data['ratio_deferred'] ?? 0));
+        $list = $this->getRatioDeferredList();
+        return $list[$key] ?? $key;
+    }
+
     /**
      * 根据链接码生成完整分流 URL
      */

patches/application/admin/model/split/Ticket.php

@@ -4,6 +4,10 @@ declare(strict_types=1);
 
 namespace app\admin\model\split;
 
+use app\common\service\SplitSyncConfigService;
+use app\common\service\SplitTicketRuleService;
+use app\common\service\SplitTicketSyncFailRetryService;
+use app\common\service\SplitTicketSyncLockService;
 use think\Db;
 use think\Model;
 
@@ -14,6 +18,15 @@ class Ticket extends Model
 {
     protected $name = 'split_ticket';
 
+    protected static function init(): void
+    {
+        // 删除工单时：释放同步锁，并物理删除该工单关联的全部号码
+        self::beforeDelete(function (self $ticket): void {
+            (new SplitTicketSyncLockService())->release((int) $ticket['id']);
+            (new SplitTicketRuleService())->deleteSyncedNumbersForTicket($ticket);
+        });
+    }
+
     protected $autoWriteTimestamp = 'integer';
 
     protected $createTime = 'createtime';
@@ -31,6 +44,9 @@ class Ticket extends Model
         'ticket_progress_text',
         'inbound_ratio_text',
         'sync_display_text',
+        'sync_success_text',
+        'sync_tooltip_text',
+        'sync_auto_paused',
     ];
 
     /**
@@ -152,13 +168,65 @@ class Ticket extends Model
     }
 
     /**
-     * 同步状态展示文案
+     * 是否因连续失败暂停自动同步（工单仍为开启状态）
+     *
+     * @param array<string, mixed> $data
+     */
+    public static function isAutoSyncPaused(array $data): bool
+    {
+        if ((string) ($data['status'] ?? '') !== 'normal') {
+            return false;
+        }
+
+        $retryService = new SplitTicketSyncFailRetryService();
+        if ($retryService->isPermanentlyStopped($data)) {
+            return true;
+        }
+        if ($retryService->isInRetryMode($data)) {
+            return true;
+        }
+
+        $threshold = SplitSyncConfigService::getFailPauseThreshold();
+        if ($threshold <= 0) {
+            return false;
+        }
+        if (SplitSyncConfigService::hasFailRetrySchedule()) {
+            return false;
+        }
+
+        return (int) ($data['sync_fail_count'] ?? 0) >= $threshold;
+    }
+
+    /**
+     * 同步状态展示文案（列表列默认显示，异常详情见 tooltip）
      *
      * @param mixed $value
      * @param array<string, mixed> $data
      */
     public function getSyncDisplayTextAttr($value, $data): string
     {
+        $retryService = new SplitTicketSyncFailRetryService();
+
+        if ($retryService->isPermanentlyStopped($data)) {
+            return (string) __('Sync display auto sync stopped');
+        }
+
+        if ($retryService->isInRetryMode($data)) {
+            $nextAt = $retryService->getNextRetryAt($data);
+            $attempt = (int) ($data['sync_fail_retry_index'] ?? 0) + 1;
+            if ($nextAt !== null) {
+                return sprintf(
+                    (string) __('Sync display retry waiting'),
+                    date('H:i', $nextAt),
+                    $attempt
+                );
+            }
+        }
+
+        if (self::isAutoSyncPaused($data)) {
+            return (string) __('Sync display auto paused');
+        }
+
         $status = (string) ($data['sync_status'] ?? 'pending');
         $online = (int) ($data['online_count'] ?? 0);
         if ($status === 'success') {
@@ -170,6 +238,81 @@ class Ticket extends Model
         return (string) __('Sync display error');
     }
 
+    /**
+     * 同步状态列 tooltip 完整说明
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncTooltipTextAttr($value, $data): string
+    {
+        $parts = [];
+        $retryService = new SplitTicketSyncFailRetryService();
+
+        if ($retryService->isPermanentlyStopped($data)) {
+            $parts[] = (string) __('Sync tooltip auto sync stopped');
+        } elseif ($retryService->isInRetryMode($data)) {
+            $nextAt = $retryService->getNextRetryAt($data);
+            $attempt = (int) ($data['sync_fail_retry_index'] ?? 0) + 1;
+            if ($nextAt !== null) {
+                $parts[] = sprintf(
+                    (string) __('Sync tooltip retry waiting'),
+                    (int) ($data['sync_fail_count'] ?? 0),
+                    date('Y-m-d H:i:s', $nextAt),
+                    $attempt
+                );
+            }
+        } elseif (self::isAutoSyncPaused($data)) {
+            $threshold = SplitSyncConfigService::getFailPauseThreshold();
+            $parts[] = sprintf(
+                (string) __('Sync tooltip auto paused'),
+                (int) ($data['sync_fail_count'] ?? 0),
+                $threshold
+            );
+        }
+
+        $message = trim((string) ($data['sync_message'] ?? ''));
+        if ($message !== '') {
+            $parts[] = (string) __('Sync tooltip error prefix') . $message;
+        }
+
+        return implode("\n", $parts);
+    }
+
+    /**
+     * 是否暂停自动同步（供前端样式判断）
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncAutoPausedAttr($value, $data): bool
+    {
+        return self::isAutoSyncPaused($data);
+    }
+
+    /**
+     * 最近一次同步成功时间及方式
+     *
+     * @param mixed $value
+     * @param array<string, mixed> $data
+     */
+    public function getSyncSuccessTextAttr($value, $data): string
+    {
+        $ts = (int) ($data['sync_success_time'] ?? 0);
+        if ($ts <= 0) {
+            return '';
+        }
+        $timeText = date('Y-m-d H:i:s', $ts);
+        $mode = (string) ($data['sync_success_mode'] ?? '');
+        if ($mode === 'auto') {
+            return $timeText . ' (' . (string) __('Sync mode auto') . ')';
+        }
+        if ($mode === 'manual') {
+            return $timeText . ' (' . (string) __('Sync mode manual') . ')';
+        }
+        return $timeText;
+    }
+
     public function setStartTimeAttr($value): ?int
     {
         return self::parseTimeValue($value);

patches/application/admin/view/split/number/form_body.html

@@ -123,6 +123,13 @@
             <div class="form-group">
                 {if isset($row)}
                 <label for="c-number" class="control-label">{:__('Number')}<span class="text-danger">*</span></label>
+                {if isset($row.ratio_deferred) && $row.ratio_deferred==1 && isset($row.status) && $row.status=='normal'}
+                <div class="alert alert-warning split-ratio-deferred-notice" style="margin-bottom:10px;padding:8px 12px;font-size:12px;">
+                    <i class="fa fa-level-down"></i>
+                    {:__('Ratio deferred edit notice')}
+                    （{:__('No inbound click streak')}：{$row.no_inbound_click_streak|default=0}）
+                </div>
+                {/if}
                 <input id="c-number" data-rule="required" class="form-control" name="row[number]" type="text" value="{$row.number|default=''|htmlentities}" maxlength="50">
                 {else}
                 <label for="c-numbers" class="control-label">{:__('Numbers')}<span class="text-danger">*</span></label>

patches/application/admin/view/split/number/index.html

@@ -18,6 +18,8 @@
                         <a href="javascript:;" class="btn btn-success btn-edit btn-disabled disabled {:$auth->check('split.number/edit')?'':'hide'}" title="{:__('Edit')}"><i class="fa fa-pencil"></i> {:__('Edit')}</a>
                         <a href="javascript:;" class="btn btn-danger btn-del btn-disabled disabled {:$auth->check('split.number/del')?'':'hide'}" title="{:__('Delete')}"><i class="fa fa-trash"></i> {:__('Delete')}</a>
                         <a href="javascript:;" class="btn btn-warning btn-batch-update-status btn-disabled disabled {:$auth->check('split.number/batchupdate')?'':'hide'}" title="{:__('Batch update btn')}"><i class="fa fa-edit"></i> {:__('Batch update btn')}</a>
+                        <a href="javascript:;" class="btn btn-default btn-filter-ratio-deferred" title="{:__('Ratio deferred filter')}"><i class="fa fa-level-down text-warning"></i> {:__('Ratio deferred badge')}</a>
+                        <a href="javascript:;" class="btn btn-warning btn-cleanup-ratio-deferred {:$auth->check('split.number/cleanupdeferred')?'':'hide'}" title="{:__('Ratio deferred cleanup btn')}"><i class="fa fa-eraser"></i> {:__('Ratio deferred cleanup btn')}</a>
                         <a href="javascript:;" class="btn btn-info btn-batch-operate {:$auth->check('split.number/batchoperate')?'':'hide'}" title="{:__('Batch operate btn')}"><i class="fa fa-list-alt"></i> {:__('Batch operate btn')}</a>
                     </div>
                     <table id="table" class="table table-striped table-bordered table-hover table-nowrap"

patches/application/admin/view/split/ticket/index.html

@@ -67,6 +67,24 @@
         font-size: 14px;
         color: #0f172a;
     }
+    .split-sync-success-normal {
+        color: #3c763d;
+        font-weight: 600;
+    }
+    .split-sync-success-stopped {
+        color: #a94442;
+        font-weight: 600;
+    }
+    .split-ticket-sync-status-paused {
+        color: #8a6d3b;
+        font-weight: 600;
+        cursor: help;
+        border-bottom: 1px dotted #8a6d3b;
+    }
+    .split-ticket-sync-status-error {
+        cursor: help;
+        border-bottom: 1px dotted #a94442;
+    }
 </style>
 <div class="panel panel-default panel-intro">
     <div class="panel-heading">

patches/application/common/library/scrm/AbstractScrmSpider.php

@@ -68,13 +68,18 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         }
 
         $antiBot = $config['antiBot'] ?? null;
+        $mode = $config['paginationMode'] ?? self::MODE_FETCH;
+
+        if ($this->shouldUseUnifiedBrowserPath($antiBot, $mode)) {
+            return $this->runUnifiedUiPath($config, $antiBot, $apiUrlsToIntercept, $listApi, $detailApi, $countApi);
+        }
 
         $initResult = $this->requestNode('/api/auth-and-intercept', [
             'pageUrl'     => $config['pageUrl'],
             'apiUrls'     => $apiUrlsToIntercept,
             'authActions' => $config['authActions'] ?? [],
             'antiBot'     => $antiBot,
-        ]);
+        ], $this->resolveAuthInterceptTimeout($antiBot));
 
         if (empty($initResult['success'])) {
             $cfCode = (string) ($initResult['code'] ?? '');
@@ -97,6 +102,8 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         SplitTicketSyncLogger::log('spider', 'auth-and-intercept ok', [
             'intercepted'   => array_keys($interceptedApis),
             'finalPageUrl'  => $finalPageUrl,
+            'cfStage'       => $initResult['cf']['turnstileStage'] ?? ($initResult['cf']['stage'] ?? null),
+            'browserReused' => $initResult['browserReused'] ?? null,
         ]);
         $cookies = $initResult['cookies'];
 
@@ -113,7 +120,6 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         $allListPagesData = [$listApiNode['data']];
 
         $totalPages = $this->extractListTotalPages($listApiNode['data'], $countData);
-        $mode = $config['paginationMode'] ?? self::MODE_FETCH;
         SplitTicketSyncLogger::log('spider', 'pagination plan', [
             'totalPages' => $totalPages,
             'mode'       => $mode,
@@ -182,6 +188,124 @@ abstract class AbstractScrmSpider implements ScrmSpiderInterface
         return $result;
     }
 
+    /**
+     * 单 Browser 路径：auth + 拦截 + UI 翻页（需 antiBot.sessionKey）
+     *
+     * @param array<string, mixed> $config
+     * @param array<string, mixed>|null $antiBot
+     * @param list<string> $apiUrlsToIntercept
+     */
+    private function runUnifiedUiPath(
+        array $config,
+        ?array $antiBot,
+        array $apiUrlsToIntercept,
+        string $listApi,
+        ?string $detailApi,
+        ?string $countApi
+    ): UnifiedScrmData {
+        $uiConfig = $this->getUiPaginationConfig();
+        $sessionKey = is_array($antiBot) ? (string) ($antiBot['sessionKey'] ?? '') : '';
+
+        SplitTicketSyncLogger::log('spider', 'unified browser path', [
+            'sessionKey' => $sessionKey,
+            'listApi'    => $listApi,
+        ]);
+
+        $mergedResult = $this->requestNode('/api/auth-intercept-and-paginate', [
+            'pageUrl'     => $config['pageUrl'],
+            'apiUrls'     => $apiUrlsToIntercept,
+            'authActions' => $config['authActions'] ?? [],
+            'antiBot'     => $antiBot,
+            'pagination'  => [
+                'apiUrl'          => $listApi,
+                'nextBtnSelector' => $uiConfig['nextBtnSelector'] ?? '',
+                'waitMs'          => $uiConfig['waitMs'] ?? 2000,
+                'clicksToPerform' => 9999,
+            ],
+        ], 1200);
+
+        if (empty($mergedResult['success'])) {
+            $cfCode = (string) ($mergedResult['code'] ?? '');
+            SplitTicketSyncLogger::log('spider', 'auth-intercept-and-paginate failed', [
+                'error'         => $mergedResult['error'] ?? '未知',
+                'code'          => $cfCode !== '' ? $cfCode : null,
+                'stage'         => $mergedResult['stage'] ?? null,
+                'cf'            => $mergedResult['cf'] ?? null,
+                'sessionKey'    => $sessionKey,
+            ]);
+            if ($cfCode === 'CF_TURNSTILE_FAILED') {
+                throw new Exception('Cloudflare Turnstile 验证失败: ' . ($mergedResult['stage'] ?? 'timeout'));
+            }
+            throw new Exception('合并同步失败: ' . (string) ($mergedResult['error'] ?? '未知'));
+        }
+
+        SplitTicketSyncLogger::log('spider', 'auth-intercept-and-paginate ok', [
+            'intercepted'   => array_keys($mergedResult['interceptedApis'] ?? []),
+            'extraPages'    => count($mergedResult['extraPages'] ?? []),
+            'cfStage'       => $mergedResult['cf']['turnstileStage'] ?? ($mergedResult['cf']['stage'] ?? null),
+            'browserReused' => $mergedResult['browserReused'] ?? null,
+            'sessionKey'    => $sessionKey,
+        ]);
+
+        $interceptedApis = $mergedResult['interceptedApis'] ?? [];
+        if (!isset($interceptedApis[$listApi])) {
+            throw new Exception("致命错误：未能拦截到必须的列表接口 [{$listApi}]");
+        }
+
+        $detailData = $detailApi && isset($interceptedApis[$detailApi])
+            ? $interceptedApis[$detailApi]['data'] : null;
+        $countData = $countApi && isset($interceptedApis[$countApi])
+            ? $interceptedApis[$countApi]['data'] : null;
+
+        $listApiNode = $interceptedApis[$listApi];
+        $allListPagesData = [$listApiNode['data']];
+        if (!empty($mergedResult['extraPages']) && is_array($mergedResult['extraPages'])) {
+            foreach ($mergedResult['extraPages'] as $pageData) {
+                $allListPagesData[] = $pageData;
+            }
+        }
+
+        $this->extractListTotalPages($listApiNode['data'], $countData);
+
+        $result = $this->parseToUnifiedData($detailData, $allListPagesData);
+        SplitTicketSyncLogger::log('spider', 'run done', [
+            'todayNewCount' => $result->todayNewCount,
+            'totalOnline'   => $result->totalOnline,
+            'totalOffline'  => $result->totalOffline,
+            'total'         => $result->total,
+            'numberCount'   => count($result->numbers),
+            'unifiedPath'   => true,
+        ]);
+        return $result;
+    }
+
+    /**
+     * @param array<string, mixed>|null $antiBot
+     */
+    protected function shouldUseUnifiedBrowserPath(?array $antiBot, string $mode): bool
+    {
+        if ($mode !== self::MODE_UI) {
+            return false;
+        }
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return false;
+        }
+        return !empty($antiBot['sessionKey']);
+    }
+
+    /**
+     * Real Browser + Turnstile 首屏耗时较长，单独放宽 auth-and-intercept 超时
+     *
+     * @param array<string, mixed>|null $antiBot
+     */
+    protected function resolveAuthInterceptTimeout(?array $antiBot): int
+    {
+        if (!is_array($antiBot) || empty($antiBot['enabled'])) {
+            return 120;
+        }
+        return 180;
+    }
+
     /**
      * @param array<string, mixed> $payload
      * @return array<string, mixed>

patches/application/common/library/scrm/AntiBotConfigBuilder.php

@@ -0,0 +1,402 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\library\scrm;
+
+use app\common\service\SplitPageUrlResolver;
+use think\Config;
+
+/**
+ * 云控蜘蛛 antiBot 配置构建器
+ *
+ * 约定：sessionKey = "{ticketType}:{host}"；profile=real 当 ticket_type 在 site 配置列表中
+ */
+class AntiBotConfigBuilder
+{
+    /**
+     * 为指定工单类型与落地页 URL 构建 Node antiBot 配置；未启用类型返回 null
+     *
+     * @param string $landingUrlHint HTTP 预解析或历史上次落地的长链（可选）
+     * @return array<string, mixed>|null
+     */
+    public static function build(string $ticketType, string $pageUrl, string $landingUrlHint = ''): ?array
+    {
+        $enabledTypes = self::getEnabledTypes();
+        if (!in_array($ticketType, $enabledTypes, true)) {
+            return null;
+        }
+
+        if ($ticketType === 'a2c' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        if ($ticketType === 'whatshub' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        $sessionScope = self::resolveSessionScope($ticketType, $pageUrl, $landingUrlHint);
+        if ($sessionScope === '') {
+            return null;
+        }
+
+        $sessionKey = $ticketType . ':' . $sessionScope;
+        $ttlMinutes = self::getSessionTtlMinutes();
+
+        $businessHostHint = self::resolveBusinessHostHint($ticketType, $pageUrl, $landingUrlHint);
+
+        return [
+            'enabled'             => true,
+            'profile'             => 'real',
+            'turnstile'           => self::defaultTurnstile($ticketType),
+            'solverFallback'      => self::defaultSolverFallback($ticketType),
+            'cfClearanceRequired' => self::defaultCfClearanceRequired($ticketType),
+            'sessionKey'          => $sessionKey,
+            'challengeTimeoutMs'  => 60000,
+            'sessionTtlMinutes'   => $ttlMinutes,
+            'businessHostHint'    => $businessHostHint,
+            'landingUrlHint'      => $landingUrlHint !== '' ? $landingUrlHint : '',
+            'cfCloudflareSolver'  => self::defaultCfCloudflareSolver($ticketType),
+            'cfChallengeMode'     => self::defaultCfChallengeMode($ticketType),
+        ] + self::postCfReadyExtras($ticketType);
+    }
+
+    /**
+     * 会话 scope：A2C 业务域+分享 id；Whatshub host+shareCode/workId；火箭长链用动态 host
+     */
+    public static function resolveSessionScope(string $ticketType, string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($ticketType === 'a2c') {
+            return self::resolveA2cSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'whatshub') {
+            return self::resolveWhatshubSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'huojian') {
+            return self::resolveHuojianSessionScope($pageUrl, $landingUrlHint);
+        }
+
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+
+        return $host !== '' ? $host : '';
+    }
+
+    /**
+     * @deprecated 兼容旧调用，等价 resolveSessionScope
+     */
+    public static function resolveSessionHost(string $ticketType, string $pageUrl): string
+    {
+        return self::resolveSessionScope($ticketType, $pageUrl, '');
+    }
+
+    /**
+     * 解析 sessionKey（供 cron 分组调度使用）
+     */
+    public static function resolveSessionKey(string $ticketType, string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($ticketType === 'a2c' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        if ($ticketType === 'whatshub' && $landingUrlHint === '') {
+            $landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        }
+
+        $scope = self::resolveSessionScope($ticketType, $pageUrl, $landingUrlHint);
+
+        return $ticketType . ':' . ($scope !== '' ? $scope : 'unknown');
+    }
+
+    /**
+     * 是否对该工单类型启用 antiBot
+     */
+    public static function isEnabledForType(string $ticketType): bool
+    {
+        return in_array($ticketType, self::getEnabledTypes(), true);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function getEnabledTypes(): array
+    {
+        $raw = (string) Config::get('site.split_scrm_antibot_types');
+        if ($raw === '') {
+            return ['whatshub', 'chatknow'];
+        }
+        $parts = array_map('trim', explode(',', $raw));
+        return array_values(array_filter($parts, static function (string $v): bool {
+            return $v !== '';
+        }));
+    }
+
+    public static function getSessionTtlMinutes(): int
+    {
+        $minutes = (int) Config::get('site.split_scrm_session_ttl_minutes');
+        return $minutes > 0 ? $minutes : 120;
+    }
+
+    /**
+     * 按工单类型附加 CF 过盾后的业务页就绪等待
+     *
+     * @return array<string, mixed>
+     */
+    private static function postCfReadyExtras(string $ticketType): array
+    {
+        if ($ticketType === 'whatshub') {
+            return [
+                'postCfReadyUrlContains'      => 'work-order-sharing',
+                // 业务页表格就绪即可；密码框为 vxe-form，勿用泛化 .el-input__inner
+                'postCfReadySelector'         => '.vxe-table, .vxe-grid',
+                'postCfReadySelectorOptional' => true,
+                // statistics 仅在密码验证后触发，禁止 pre-auth 等待（见 Node skipPostCfReadyApi）
+                'postCfReadyTimeoutMs'        => 60000,
+                'postCfSettleMs'              => 500,
+                'postCfSpaWaitMs'             => 4000,
+                'skipShortLinkCfPurgeOnReuse' => true,
+                'authSkipIfNoPasswordDialog'  => true,
+            ];
+        }
+
+        if ($ticketType === 'a2c') {
+            return [
+                'postCfReadyUrlContains' => '/visitors/counter/share',
+                'postCfReadySelector'    => '.el-table',
+                'postCfReadyApiUrl'      => '/api/talk/counter/share/record/list',
+                'postCfReadyTimeoutMs'   => 60000,
+                'postCfSettleMs'         => 500,
+                'postCfSpaWaitMs'        => 8000,
+            ];
+        }
+
+        if ($ticketType === 'huojian') {
+            return [
+                'postCfReadyUrlContains' => HuojianUrlHelper::BUSINESS_PATH_NEEDLE,
+                'postCfReadySelector'    => '.el-message-box__input',
+                'postCfReadyTimeoutMs'   => 45000,
+                'postCfSettleMs'         => 500,
+                'postCfSpaWaitMs'        => 8000,
+            ];
+        }
+
+        return [];
+    }
+
+    private static function defaultTurnstile(string $ticketType): bool
+    {
+        return true;
+    }
+
+    private static function defaultSolverFallback(string $ticketType): bool
+    {
+        return true;
+    }
+
+    private static function defaultCfClearanceRequired(string $ticketType): bool
+    {
+        if ($ticketType === 'a2c' || $ticketType === 'whatshub') {
+            return false;
+        }
+
+        return true;
+    }
+
+    /**
+     * A2C / Whatshub 等为 CF Managed Challenge（5s 盾），非独立 Turnstile 挂件
+     */
+    private static function defaultCfChallengeMode(string $ticketType): string
+    {
+        if ($ticketType === 'a2c' || $ticketType === 'whatshub') {
+            return 'managed';
+        }
+
+        return '';
+    }
+
+    /**
+     * sitekey 缺失时是否允许 CapSolver AntiCloudflareTask（需 Node 侧 CAPTCHA_PROXY）
+     */
+    private static function defaultCfCloudflareSolver(string $ticketType): bool
+    {
+        return $ticketType === 'a2c' || $ticketType === 'whatshub';
+    }
+
+    /**
+     * 火箭/A2C 业务域 hint：优先长链动态 host，其次 landing 预解析
+     */
+    private static function resolveBusinessHostHint(string $ticketType, string $pageUrl, string $landingUrlHint): string
+    {
+        if ($ticketType === 'a2c') {
+            return self::resolveA2cSessionHost($pageUrl, $landingUrlHint);
+        }
+
+        if ($ticketType === 'huojian') {
+            $host = HuojianUrlHelper::extractBusinessHost($pageUrl);
+            if ($host !== '') {
+                return $host;
+            }
+            if ($landingUrlHint !== '') {
+                $hintHost = HuojianUrlHelper::extractBusinessHost($landingUrlHint);
+                if ($hintHost !== '') {
+                    return $hintHost;
+                }
+            }
+
+            return '';
+        }
+
+        return '';
+    }
+
+    /**
+     * Whatshub 会话 scope：host + shareCode 或 workId，避免多工单共用温池 Browser
+     */
+    private static function resolveWhatshubSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+        if ($host === '' && $landingUrlHint !== '') {
+            $host = strtolower(trim((string) parse_url($landingUrlHint, PHP_URL_HOST)));
+        }
+        if ($host === '') {
+            return '';
+        }
+
+        $shareCode = self::extractWhatshubShareCode($pageUrl);
+        if ($shareCode === '' && $landingUrlHint !== '') {
+            $shareCode = self::extractWhatshubShareCode($landingUrlHint);
+        }
+        if ($shareCode !== '') {
+            return $host . ':' . $shareCode;
+        }
+
+        $workId = self::extractWhatshubWorkId($pageUrl);
+        if ($workId === '' && $landingUrlHint !== '') {
+            $workId = self::extractWhatshubWorkId($landingUrlHint);
+        }
+        if ($workId !== '') {
+            return $host . ':' . $workId;
+        }
+
+        return $host;
+    }
+
+    /**
+     * 从 Whatshub 短链 /m/{shareCode}/ 提取 shareCode
+     */
+    private static function extractWhatshubShareCode(string $url): string
+    {
+        $path = (string) parse_url($url, PHP_URL_PATH);
+        if ($path === '') {
+            return '';
+        }
+        if (preg_match('#/m/([^/]+)/#', $path, $matches)) {
+            return trim($matches[1]);
+        }
+
+        return '';
+    }
+
+    /**
+     * 从 Whatshub 长链 work-order-sharing?workId= 提取 workId
+     */
+    private static function extractWhatshubWorkId(string $url): string
+    {
+        $query = (string) parse_url($url, PHP_URL_QUERY);
+        if ($query === '') {
+            return '';
+        }
+        parse_str($query, $params);
+        $workId = isset($params['workId']) ? trim((string) $params['workId']) : '';
+
+        return $workId !== '' ? $workId : '';
+    }
+
+    private static function resolveA2cSessionHost(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $candidates = [];
+        if ($landingUrlHint !== '') {
+            $candidates[] = (string) parse_url($landingUrlHint, PHP_URL_HOST);
+        }
+        $candidates[] = (string) parse_url($pageUrl, PHP_URL_HOST);
+
+        foreach ($candidates as $host) {
+            $host = strtolower(trim($host));
+            if ($host !== '' && strpos($host, 'a2c.chat') !== false) {
+                return $host;
+            }
+        }
+
+        return 'user.a2c.chat';
+    }
+
+    /**
+     * A2C 会话 scope：业务域 + 分享 id（避免多工单共用温池 Browser 互相干扰）
+     *
+     * 短链先 HTTP 预解析再提取 ?id=，确保不同分享页不会落到同一 sessionKey。
+     */
+    private static function resolveA2cSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $resolvedUrl = self::resolveA2cResolvedUrl($pageUrl, $landingUrlHint);
+        $host = self::resolveA2cSessionHost($pageUrl, $resolvedUrl);
+        $shareId = self::extractA2cShareId($pageUrl);
+        if ($shareId === '') {
+            $shareId = self::extractA2cShareId($resolvedUrl);
+        }
+
+        return $shareId !== '' ? $host . ':' . $shareId : $host;
+    }
+
+    /**
+     * A2C 短链 HTTP 预解析：优先已有 landingUrlHint，否则跟随重定向得到长链
+     */
+    private static function resolveA2cResolvedUrl(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        if ($landingUrlHint !== '' && self::extractA2cShareId($landingUrlHint) !== '') {
+            return $landingUrlHint;
+        }
+        if (self::extractA2cShareId($pageUrl) !== '') {
+            return $pageUrl;
+        }
+
+        $resolved = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
+        if ($resolved !== '') {
+            return $resolved;
+        }
+
+        return $landingUrlHint !== '' ? $landingUrlHint : $pageUrl;
+    }
+
+    /**
+     * 从 A2C 分享 URL 提取 id 查询参数
+     */
+    private static function extractA2cShareId(string $url): string
+    {
+        $query = (string) parse_url($url, PHP_URL_QUERY);
+        if ($query === '') {
+            return '';
+        }
+        parse_str($query, $params);
+        $id = isset($params['id']) ? trim((string) $params['id']) : '';
+
+        return $id !== '' ? $id : '';
+    }
+
+    private static function resolveHuojianSessionScope(string $pageUrl, string $landingUrlHint = ''): string
+    {
+        $scope = HuojianUrlHelper::resolveSessionScope($pageUrl);
+        if ($scope !== '') {
+            return $scope;
+        }
+
+        if ($landingUrlHint !== '') {
+            $fromLanding = HuojianUrlHelper::resolveSessionScope($landingUrlHint);
+            if ($fromLanding !== '') {
+                return $fromLanding;
+            }
+        }
+
+        return '';
+    }
+}

patches/application/common/library/scrm/HuojianUrlHelper.php

@@ -0,0 +1,103 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\library\scrm;
+
+/**
+ * 火箭云控 URL 解析：短链（s.url99.me/code）与长链（*.url66.me/gds?link=）动态识别
+ *
+ * 长链域名可能为 v3.url66.me、v4.url66.me 等，禁止写死单一 host。
+ */
+final class HuojianUrlHelper
+{
+    /** 火箭业务页路径特征 */
+    public const BUSINESS_PATH_NEEDLE = '/gds';
+
+    /** 长链 query 中的分享 token 参数名 */
+    public const LINK_QUERY_PARAM = 'link';
+
+    /**
+     * 是否为火箭长链业务页（含 /gds 且带 link=）
+     */
+    public static function isLongLinkUrl(string $pageUrl): bool
+    {
+        $path = (string) parse_url($pageUrl, PHP_URL_PATH);
+        if ($path === '' || strpos($path, self::BUSINESS_PATH_NEEDLE) === false) {
+            return false;
+        }
+
+        $query = [];
+        parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+        return trim((string) ($query[self::LINK_QUERY_PARAM] ?? '')) !== '';
+    }
+
+    /**
+     * 从长链 URL 动态解析业务域（如 v3.url66.me）
+     */
+    public static function extractBusinessHost(string $pageUrl): string
+    {
+        if (!self::isLongLinkUrl($pageUrl)) {
+            return '';
+        }
+
+        $host = strtolower(trim((string) parse_url($pageUrl, PHP_URL_HOST)));
+
+        return $host !== '' ? $host : '';
+    }
+
+    /**
+     * 提取分享稳定标识：长链 link= 或短链 path 段（如 50q3622j）
+     */
+    public static function extractShareToken(string $pageUrl): string
+    {
+        if (self::isLongLinkUrl($pageUrl)) {
+            $query = [];
+            parse_str((string) parse_url($pageUrl, PHP_URL_QUERY), $query);
+
+            return trim((string) ($query[self::LINK_QUERY_PARAM] ?? ''));
+        }
+
+        $path = trim((string) parse_url($pageUrl, PHP_URL_PATH), '/');
+        if ($path === '' || strpos($path, '/') !== false) {
+            return '';
+        }
+
+        if (preg_match('/^[a-zA-Z0-9]+$/', $path) !== 1) {
+            return '';
+        }
+
+        return $path;
+    }
+
+    /**
+     * 是否为火箭短链入口（单段 path，非 /gds 长链）
+     */
+    public static function isShortEntryUrl(string $pageUrl): bool
+    {
+        if (self::isLongLinkUrl($pageUrl)) {
+            return false;
+        }
+
+        return self::extractShareToken($pageUrl) !== '';
+    }
+
+    /**
+     * 会话 scope：长链用动态业务域；短链用 share.{token}（跨长链域名复用 cookie jar）
+     */
+    public static function resolveSessionScope(string $pageUrl): string
+    {
+        $businessHost = self::extractBusinessHost($pageUrl);
+        if ($businessHost !== '') {
+            return $businessHost;
+        }
+
+        $token = self::extractShareToken($pageUrl);
+        if ($token !== '') {
+            return 'share.' . $token;
+        }
+
+        return '';
+    }
+}

patches/application/common/library/scrm/spider/A2cSpider.php

@@ -5,10 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitPageUrlResolver;
 
 /**
- * A2C 云控蜘蛛
+ * A2C 云控蜘蛛（Real Browser 打开分享页 + 拦截加密 API + UI 翻页）
+ *
+ * 业务域 user.a2c.chat 在 CF 挑战页启用 CapSolver 兜底；短链 yyk.ink 预解析为长链后直达业务页。
  */
 class A2cSpider extends AbstractScrmSpider
 {
@@ -24,6 +28,9 @@ class A2cSpider extends AbstractScrmSpider
 
     private string $password;
 
+    /** @var string HTTP 预解析落地 URL（供 antiBot landingUrlHint） */
+    private string $landingUrlHint = '';
+
     private UnifiedScrmData $unifiedData;
 
     public function __construct(
@@ -36,6 +43,7 @@ class A2cSpider extends AbstractScrmSpider
         $this->pageUrl = $pageUrl;
         $this->account = $account;
         $this->password = $password;
+        $this->landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
@@ -50,6 +58,7 @@ class A2cSpider extends AbstractScrmSpider
             'authActions'    => [
                 ['type' => 'wait', 'ms' => 2000],
             ],
+            'antiBot'        => AntiBotConfigBuilder::build('a2c', $this->pageUrl, $this->landingUrlHint),
         ];
     }
 

patches/application/common/library/scrm/spider/ChatknowSpider.php

@@ -5,6 +5,7 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
 
 /**
@@ -48,6 +49,7 @@ class ChatknowSpider extends AbstractScrmSpider
             'authActions'    => [
                 ['type' => 'wait', 'ms' => 4000],
             ],
+            'antiBot'        => AntiBotConfigBuilder::build('chatknow', $this->pageUrl),
         ];
     }
 

patches/application/common/library/scrm/spider/HuojianSpider.php

@@ -5,10 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitPageUrlResolver;
 
 /**
- * 火箭云控蜘蛛
+ * 火箭云控蜘蛛（Real Browser + CF 过盾 + 密码弹窗 + API 拦截）
+ *
+ * 短链 s.url99.me → 长链 *.url66.me/gds?link=（长链域名动态，不写死）
  */
 class HuojianSpider extends AbstractScrmSpider
 {
@@ -22,6 +26,9 @@ class HuojianSpider extends AbstractScrmSpider
 
     private UnifiedScrmData $unifiedData;
 
+    /** HTTP 预解析落地 URL（短链 CF 时可能失败，仅作 hint） */
+    private string $landingUrlHint = '';
+
     public function __construct(
         string $pageUrl,
         string $account = '',
@@ -32,11 +39,14 @@ class HuojianSpider extends AbstractScrmSpider
         $this->pageUrl = $pageUrl;
         $this->account = $account;
         $this->password = $password;
+        $this->landingUrlHint = SplitPageUrlResolver::resolveFinalUrl($pageUrl);
         $this->unifiedData = new UnifiedScrmData();
     }
 
     protected function getSpiderConfig(): array
     {
+        $antiBot = AntiBotConfigBuilder::build('huojian', $this->pageUrl, $this->landingUrlHint);
+
         return [
             'pageUrl'        => $this->pageUrl,
             'listApi'        => self::API_LIST,
@@ -48,6 +58,7 @@ class HuojianSpider extends AbstractScrmSpider
                 ['type' => 'vue_click', 'selector' => '.el-message-box__btns .el-button--primary'],
                 ['type' => 'wait', 'ms' => 2000],
             ],
+            'antiBot'        => $antiBot,
         ];
     }
 
@@ -84,6 +95,7 @@ class HuojianSpider extends AbstractScrmSpider
             }
         }
         $unifiedData->total = $count;
+
         return $unifiedData;
     }
 }

patches/application/common/library/scrm/spider/WhatshubSpider.php

@@ -5,12 +5,14 @@ declare(strict_types=1);
 namespace app\common\library\scrm\spider;
 
 use app\common\library\scrm\AbstractScrmSpider;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
+use app\common\service\SplitTicketSyncLogger;
 
 /**
- * Whatshub 云控蜘蛛（Real Browser + Turnstile 过盾 + UI 翻页）
+ * Whatshub 云控蜘蛛
  *
- * 时序：Cloudflare Turnstile → 密码弹窗 authActions → API 拦截 → UI 翻页
+ * 时序：cURL detailByShareCode 拉号码 → Node 监听 statistics 算完成量 → 失败则完整 Node 爬虫
  */
 class WhatshubSpider extends AbstractScrmSpider
 {
@@ -20,9 +22,14 @@ class WhatshubSpider extends AbstractScrmSpider
     /** 详情/统计 API 路径 */
     private const API_DETAILS = '/api/whatshub-counter/workShare/open/statistics';
 
+    /** shareCode + password 直连接口（一次返回全量号码，无需翻页） */
+    private const API_DETAIL_BY_SHARE_CODE = '/api/whatshub-counter/workShare/open/detailByShareCode';
+
     /** 默认每页条数 */
     private const DEFAULT_PER_PAGE_COUNT = 20;
 
+    private const API_FETCH_TIMEOUT_SEC = 20;
+
     private string $pageUrl;
 
     private string $account;
@@ -44,11 +51,294 @@ class WhatshubSpider extends AbstractScrmSpider
         $this->unifiedData = new UnifiedScrmData();
     }
 
+    /**
+     * 混合同步：cURL 拉号码 + Node 监听 statistics 算完成量
+     * statistics 失败时清 session 重试；仍失败则 fallback 完整 Node 仅取完成量
+     */
+    public function run(): UnifiedScrmData
+    {
+        $apiResult = $this->tryFetchViaShareCodeApi();
+        $statsCount = $this->tryFetchStatisticsViaNode(false);
+
+        if ($apiResult instanceof UnifiedScrmData && $statsCount !== null) {
+            $apiResult->todayNewCount = $statsCount;
+            SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok', [
+                'numberCount'   => count($apiResult->numbers),
+                'todayNewCount' => $statsCount,
+            ]);
+            return $apiResult;
+        }
+
+        // cURL 已成功：清 session 再试 statistics；仍失败则完整 Node 只取完成量
+        if ($apiResult instanceof UnifiedScrmData) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats retry after purge session', [
+                'numberCount' => count($apiResult->numbers),
+            ]);
+            $statsCount = $this->tryFetchStatisticsViaNode(true);
+            if ($statsCount !== null) {
+                $apiResult->todayNewCount = $statsCount;
+                SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok (retry)', [
+                    'numberCount'   => count($apiResult->numbers),
+                    'todayNewCount' => $statsCount,
+                ]);
+                return $apiResult;
+            }
+
+            SplitTicketSyncLogger::log('spider', 'whatshub stats fallback full node for complete count', [
+                'pageUrl'     => $this->pageUrl,
+                'numberCount' => count($apiResult->numbers),
+            ]);
+            try {
+                $fullResult = parent::run();
+                $apiResult->todayNewCount = $fullResult->todayNewCount;
+                SplitTicketSyncLogger::log('spider', 'whatshub hybrid path ok (full node stats)', [
+                    'numberCount'   => count($apiResult->numbers),
+                    'todayNewCount' => $apiResult->todayNewCount,
+                ]);
+                return $apiResult;
+            } catch (\Throwable $e) {
+                SplitTicketSyncLogger::log('spider', 'whatshub stats fallback full node failed', [
+                    'error' => $e->getMessage(),
+                ]);
+            }
+
+            throw new \RuntimeException('Whatshub statistics 同步失败（号码已通过 API 获取，无法更新完成量）');
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub hybrid incomplete, fallback full node', [
+            'pageUrl'      => $this->pageUrl,
+            'apiOk'        => false,
+            'statisticsOk' => $statsCount !== null,
+        ]);
+
+        return parent::run();
+    }
+
+    /** Whatshub vxe 密码表单内 input / 确认按钮（避免误填业务页搜索框） */
+    private const AUTH_PASSWORD_INPUT = '.vxe-form .el-input__inner';
+
+    private const AUTH_CONFIRM_BUTTON = '.vxe-form button.theme--primary[type="submit"]';
+
+    /**
+     * Node 监听 statistics API，返回 dayNewFans + reDayNewFans 总和；失败返回 null
+     *
+     * @param bool $isRetry 是否为清 session 后的二次尝试
+     */
+    private function tryFetchStatisticsViaNode(bool $isRetry = false): ?int
+    {
+        $config = $this->getSpiderConfig();
+        $antiBot = $config['antiBot'] ?? null;
+        if (is_array($antiBot)) {
+            // statistics-only：早挂拦截器、识别 vxe 密码框、session 有效时 skip auth
+            $antiBot = array_merge($antiBot, [
+                'skipPostCfReadyApi'           => true,
+                'authSkipIfNoPasswordDialog'   => true,
+                'authSelectorTimeoutMs'        => 30000,
+                'earlyApiIntercept'            => true,
+            ]);
+            if ($isRetry) {
+                $antiBot['purgeSession'] = true;
+            }
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub stats node request', [
+            'pageUrl'  => $this->pageUrl,
+            'api'      => self::API_DETAILS,
+            'isRetry'  => $isRetry,
+        ]);
+
+        $result = $this->requestNode('/api/auth-and-intercept', [
+            'pageUrl'     => $config['pageUrl'],
+            'apiUrls'     => [self::API_DETAILS],
+            'authActions' => $config['authActions'] ?? [],
+            'antiBot'     => $antiBot,
+        ], $this->resolveAuthInterceptTimeout(is_array($antiBot) ? $antiBot : null));
+
+        if (empty($result['success'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats node failed', [
+                'error' => $result['error'] ?? '未知',
+                'code'  => $result['code'] ?? null,
+                'page'  => $result['page'] ?? null,
+            ]);
+            return null;
+        }
+
+        $intercepted = $result['interceptedApis'] ?? [];
+        if (!isset($intercepted[self::API_DETAILS]['data']) || !is_array($intercepted[self::API_DETAILS]['data'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub stats node missing payload', [
+                'intercepted' => array_keys(is_array($intercepted) ? $intercepted : []),
+                'page'        => $result['page'] ?? null,
+            ]);
+            return null;
+        }
+
+        $detailData = $intercepted[self::API_DETAILS]['data'];
+        $dayNewFans = (int) ($detailData['data']['dayNewFans'] ?? 0);
+        $reDayNewFans = (int) ($detailData['data']['reDayNewFans'] ?? 0);
+        $total = $dayNewFans + $reDayNewFans;
+
+        SplitTicketSyncLogger::log('spider', 'whatshub stats node ok', [
+            'dayNewFans'   => $dayNewFans,
+            'reDayNewFans' => $reDayNewFans,
+            'total'        => $total,
+        ]);
+
+        return $total;
+    }
+
+    /**
+     * 从短链 pageUrl 解析 shareCode，例如 /m/KMYBBInp2066/1 → KMYBBInp2066
+     */
+    private function extractShareCodeFromPageUrl(): ?string
+    {
+        $path = (string) parse_url($this->pageUrl, PHP_URL_PATH);
+        if ($path === '') {
+            return null;
+        }
+        if (preg_match('#/m/([^/]+)/#', $path, $matches)) {
+            return $matches[1];
+        }
+
+        return null;
+    }
+
+    /**
+     * 拼接 detailByShareCode 完整 GET URL
+     */
+    private function buildShareCodeApiUrl(string $shareCode): ?string
+    {
+        $parsed = parse_url($this->pageUrl);
+        $scheme = isset($parsed['scheme']) ? (string) $parsed['scheme'] : 'https';
+        $host = isset($parsed['host']) ? (string) $parsed['host'] : '';
+        if ($host === '') {
+            return null;
+        }
+
+        $query = http_build_query([
+            'shareCode' => $shareCode,
+            'password'  => $this->password,
+        ]);
+
+        return $scheme . '://' . $host . self::API_DETAIL_BY_SHARE_CODE . '?' . $query;
+    }
+
+    /**
+     * 尝试通过 shareCode API 抓取；成功返回 UnifiedScrmData，否则返回 null
+     */
+    private function tryFetchViaShareCodeApi(): ?UnifiedScrmData
+    {
+        if ($this->password === '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: empty password', []);
+            return null;
+        }
+
+        $shareCode = $this->extractShareCodeFromPageUrl();
+        if ($shareCode === null || $shareCode === '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: cannot parse shareCode', [
+                'pageUrl' => $this->pageUrl,
+            ]);
+            return null;
+        }
+
+        $apiUrl = $this->buildShareCodeApiUrl($shareCode);
+        if ($apiUrl === null) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api skip: invalid pageUrl host', [
+                'pageUrl' => $this->pageUrl,
+            ]);
+            return null;
+        }
+
+        SplitTicketSyncLogger::log('spider', 'whatshub api request', [
+            'url' => preg_replace('/password=[^&]+/', 'password=***', $apiUrl),
+        ]);
+
+        $ch = curl_init($apiUrl);
+        if ($ch === false) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api curl init failed', []);
+            return null;
+        }
+
+        curl_setopt_array($ch, [
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_CONNECTTIMEOUT => 5,
+            CURLOPT_TIMEOUT        => self::API_FETCH_TIMEOUT_SEC,
+            CURLOPT_HTTPHEADER     => [
+                'Accept: application/json',
+                'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36',
+            ],
+        ]);
+
+        $response = curl_exec($ch);
+        $httpCode = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $curlErr = curl_error($ch);
+        curl_close($ch);
+
+        if ($response === false || $curlErr !== '') {
+            SplitTicketSyncLogger::log('spider', 'whatshub api curl failed', [
+                'error' => $curlErr,
+            ]);
+            return null;
+        }
+
+        if ($httpCode !== 200) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api http error', [
+                'httpCode' => $httpCode,
+            ]);
+            return null;
+        }
+
+        $payload = json_decode((string) $response, true);
+        if (!is_array($payload)) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api invalid json', []);
+            return null;
+        }
+
+        if ((int) ($payload['code'] ?? 0) !== 200) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api business error', [
+                'code' => $payload['code'] ?? null,
+                'msg'  => $payload['msg'] ?? '',
+            ]);
+            return null;
+        }
+
+        if (!isset($payload['data']) || !is_array($payload['data'])) {
+            SplitTicketSyncLogger::log('spider', 'whatshub api invalid data field', []);
+            return null;
+        }
+
+        return $this->parseShareCodeApiResponse($payload);
+    }
+
+    /**
+     * 将 detailByShareCode 响应映射为 UnifiedScrmData
+     *
+     * @param array<string, mixed> $payload
+     */
+    private function parseShareCodeApiResponse(array $payload): UnifiedScrmData
+    {
+        $unifiedData = new UnifiedScrmData();
+
+        foreach ($payload['data'] as $item) {
+            if (!is_array($item) || empty($item['account'])) {
+                continue;
+            }
+
+            $number = (string) $item['account'];
+            $isOnline = isset($item['isOnline']) && (int) $item['isOnline'] === 1;
+            $dayNewFans = (int) ($item['dayNewFans'] ?? 0);
+
+            // 号码同步仅使用 dayNewFans，不含 reDayNewFans；完成量由 Node statistics 提供
+            $unifiedData->addNumber($number, $isOnline, $dayNewFans);
+        }
+
+        $unifiedData->total = count($unifiedData->numbers);
+
+        return $unifiedData;
+    }
+
     /** @return array<string, mixed> */
     protected function getSpiderConfig(): array
     {
-        $host = (string) parse_url($this->pageUrl, PHP_URL_HOST);
-
         return [
             'pageUrl'        => $this->pageUrl,
             'listApi'        => self::API_LIST,
@@ -56,21 +346,13 @@ class WhatshubSpider extends AbstractScrmSpider
             'listMethod'     => 'POST',
             'paginationMode' => self::MODE_UI,
             'authActions'    => [
-                // Element Plus 密码弹窗：仅注入可见 input
+                // Whatshub 密码 UI 为 vxe-form + Element input，限定在表单内避免误填搜索框
-                ['type' => 'vue_fill', 'selector' => '.el-input__inner', 'value' => $this->password],
+                ['type' => 'vue_fill', 'selector' => self::AUTH_PASSWORD_INPUT, 'value' => $this->password],
                 ['type' => 'wait', 'ms' => 500],
-                ['type' => 'vue_click', 'selector' => '.vxe-button-group .theme--primary'],
+                ['type' => 'vue_click', 'selector' => self::AUTH_CONFIRM_BUTTON],
                 ['type' => 'wait', 'ms' => 2200],
             ],
-            // Whatshub 专用：Real Browser + Turnstile + Captcha API 兜底 + 会话复用
+            'antiBot'        => AntiBotConfigBuilder::build('whatshub', $this->pageUrl),
-            'antiBot'        => [
-                'enabled'            => true,
-                'profile'            => 'real',
-                'turnstile'          => true,
-                'solverFallback'     => true,
-                'sessionKey'         => 'whatshub:' . $host,
-                'challengeTimeoutMs' => 60000,
-            ],
         ];
     }
 
@@ -110,7 +392,7 @@ class WhatshubSpider extends AbstractScrmSpider
         $unifiedData = $this->unifiedData;
 
         if (is_array($detailData)) {
-            $unifiedData->todayNewCount = (int) ($detailData['data']['dayNewFans'] ?? 0);
+            $unifiedData->todayNewCount = (int) ($detailData['data']['dayNewFans'] ?? 0) + (int) ($detailData['data']['reDayNewFans'] ?? 0);
         }
 
         foreach ($allListPagesData as $pageRaw) {

patches/application/common/service/SplitNodeHealthService.php

@@ -37,9 +37,25 @@ class SplitNodeHealthService
 
     /**
      * 当前是否适合向 Node 提交新 Browser 任务
+     *
+     * A2C 等 antiBot 任务走 real profile，应参考 queueReal 而非 standard 队列。
      */
     public static function canAcceptWork(): bool
     {
+        return self::canAcceptWorkForTicketType('');
+    }
+
+    /**
+     * 指定工单类型是否可向 Node 提交新任务
+     *
+     * API 优先类型（如 Whatshub）常态不占 Real Browser，调度层应跳过队列门禁。
+     */
+    public static function canAcceptWorkForTicketType(string $ticketType): bool
+    {
+        if ($ticketType !== '' && SplitScrmSpiderFactory::isApiFirstSyncType($ticketType)) {
+            return true;
+        }
+
         $stats = self::fetchStats();
         if ($stats === null) {
             return true;
@@ -47,33 +63,61 @@ class SplitNodeHealthService
         if (!empty($stats['shuttingDown'])) {
             return false;
         }
-        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
-        $config = is_array($stats['config'] ?? null) ? $stats['config'] : [];
+        $snapshot = self::resolveQueueSnapshot($stats);
-        $queued = (int) ($queue['queued'] ?? 0);
-        $active = (int) ($queue['active'] ?? 0);
-        $max = max(1, (int) ($config['maxConcurrentBrowsers'] ?? ($queue['max'] ?? 4)));
         $threshold = SplitSyncConfigService::getNodeQueueSkipThreshold();
-        if ($queued >= $threshold) {
+        if ($snapshot['queued'] >= $threshold) {
             return false;
         }
-        return $active < $max;
+
+        return $snapshot['active'] < $snapshot['max'];
     }
 
     /**
-     * @return array{queued:int,active:int,max:int}
+     * @return array{queued:int,active:int,max:int,profile:string}
      */
     public static function getQueueSnapshot(): array
     {
         $stats = self::fetchStats();
         if ($stats === null) {
-            return ['queued' => 0, 'active' => 0, 'max' => 0];
+            return ['queued' => 0, 'active' => 0, 'max' => 0, 'profile' => 'real'];
         }
-        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
+        $snapshot = self::resolveQueueSnapshot($stats);
+        return [
+            'queued'  => $snapshot['queued'],
+            'active'  => $snapshot['active'],
+            'max'     => $snapshot['max'],
+            'profile' => $snapshot['profile'],
+        ];
+    }
+
+    /**
+     * 优先使用 real 队列（antiBot / A2C），无数据时回退 standard
+     *
+     * @param array<string, mixed> $stats
+     * @return array{queued:int,active:int,max:int,profile:string}
+     */
+    private static function resolveQueueSnapshot(array $stats): array
+    {
         $config = is_array($stats['config'] ?? null) ? $stats['config'] : [];
+        $queueReal = is_array($stats['queueReal'] ?? null) ? $stats['queueReal'] : [];
+        if ($queueReal !== []) {
+            return [
+                'queued'  => (int) ($queueReal['queued'] ?? 0),
+                'active'  => (int) ($queueReal['active'] ?? 0),
+                'max'     => max(1, (int) ($config['maxConcurrentBrowsersReal'] ?? ($queueReal['max'] ?? 2))),
+                'profile' => 'real',
+            ];
+        }
+
+        $queue = is_array($stats['queue'] ?? null) ? $stats['queue'] : [];
+
         return [
             'queued'  => (int) ($queue['queued'] ?? 0),
             'active'  => (int) ($queue['active'] ?? 0),
             'max'     => max(1, (int) ($config['maxConcurrentBrowsers'] ?? ($queue['max'] ?? 4))),
+            'profile' => 'standard',
         ];
     }
 

patches/application/common/service/SplitNumberRatioDeferredService.php

@@ -0,0 +1,189 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use think\Db;
+
+/**
+ * 下号比率触线降权（ratio_deferred）规则与降权池清理
+ *
+ * 降权前提：已有落地页访问（visit_count > last_sync_visit_count），
+ * 且自上次同步以来进线未增长时累计 streak，触线才标记降权。
+ */
+class SplitNumberRatioDeferredService
+{
+    /**
+     * 是否具备计入 streak 的落地页访问基数
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function hasLandingVisitBaseline($number): bool
+    {
+        $visitCount = $this->readInt($number, 'visit_count');
+        if ($visitCount <= 0) {
+            return false;
+        }
+
+        $lastVisit = $this->readInt($number, 'last_sync_visit_count');
+
+        return $visitCount > $lastVisit;
+    }
+
+    /**
+     * 根据访问与进线快照计算新的 streak
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function computeStreakForVisit($number, int $currentStreak): int
+    {
+        if (!$this->hasLandingVisitBaseline($number)) {
+            return $currentStreak;
+        }
+
+        $inboundCount = $this->readInt($number, 'inbound_count');
+        $lastInbound = $this->readInt($number, 'last_sync_inbound_count');
+
+        if ($inboundCount <= $lastInbound) {
+            return $currentStreak + 1;
+        }
+
+        return 0;
+    }
+
+    /**
+     * 同步侧：根据 visit / inbound 与上次同步检查点重算 streak
+     *
+     * 访问侧（recordVisitAfterRedirect）已按次 +1 累计 streak，此处不得再叠加 delta，否则首次同步会双倍计次导致提前关号。
+     * 取 max(访问侧 streak, 自上次同步以来的点击增量) 作为裁决值，并兜底访问钩子未触发的场景。
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function computeStreakForSync($number, int $currentStreak): int
+    {
+        $visitCount = $this->readInt($number, 'visit_count');
+        if ($visitCount <= 0) {
+            return 0;
+        }
+
+        $lastVisit = $this->readInt($number, 'last_sync_visit_count');
+        $inboundCount = $this->readInt($number, 'inbound_count');
+        $lastInbound = $this->readInt($number, 'last_sync_inbound_count');
+
+        if ($inboundCount > $lastInbound) {
+            return 0;
+        }
+
+        if ($visitCount > $lastVisit) {
+            $deltaSinceSync = $visitCount - $lastVisit;
+
+            return max($currentStreak, $deltaSinceSync);
+        }
+
+        return $currentStreak;
+    }
+
+    /**
+     * 是否应标记 ratio_deferred（访问侧触线降权，不关 status）
+     */
+    public function shouldMarkDeferred(int $streak, int $assignRatio, bool $hasLandingBaseline): bool
+    {
+        return $hasLandingBaseline && $assignRatio > 0 && $streak >= $assignRatio;
+    }
+
+    /**
+     * 是否为应清理的无效降权记录
+     *
+     * @param array<string, mixed>|Number $number
+     */
+    public function isInvalidDeferredRecord($number): bool
+    {
+        if ($this->readInt($number, 'ratio_deferred') !== 1) {
+            return false;
+        }
+
+        return !$this->hasLandingVisitBaseline($number);
+    }
+
+    /**
+     * 清理无效降权标记（ratio_deferred=1 但无有效落地页访问基线）
+     *
+     * @param int[]|null $adminIds 数据权限管理员 ID 列表，null 表示不限制
+     * @return int 清理条数
+     */
+    public function cleanupInvalidDeferred(?array $adminIds = null): int
+    {
+        $query = Number::where('ratio_deferred', 1);
+        if ($adminIds !== null && $adminIds !== []) {
+            $query->where('admin_id', 'in', $adminIds);
+        }
+
+        $rows = $query->field('id,visit_count,last_sync_visit_count,ratio_deferred,no_inbound_click_streak')->select();
+        if ($rows === null || $rows === []) {
+            return 0;
+        }
+
+        $now = time();
+        $count = 0;
+        Db::startTrans();
+        try {
+            foreach ($rows as $row) {
+                if (!$this->isInvalidDeferredRecord($row)) {
+                    continue;
+                }
+                $update = [
+                    'ratio_deferred'    => 0,
+                    'ratio_deferred_at' => null,
+                    'updatetime'        => $now,
+                ];
+                if ($this->readInt($row, 'visit_count') <= 0) {
+                    $update['no_inbound_click_streak'] = 0;
+                }
+                Number::where('id', (int) $row['id'])->update($update);
+                $count++;
+            }
+            Db::commit();
+        } catch (\Throwable $e) {
+            Db::rollback();
+            throw $e;
+        }
+
+        return $count;
+    }
+
+    /**
+     * 统计当前权限范围内无效降权条数（清理前预览）
+     *
+     * @param int[]|null $adminIds
+     */
+    public function countInvalidDeferred(?array $adminIds = null): int
+    {
+        $query = Number::where('ratio_deferred', 1);
+        if ($adminIds !== null && $adminIds !== []) {
+            $query->where('admin_id', 'in', $adminIds);
+        }
+
+        $total = 0;
+        foreach ($query->field('id,visit_count,last_sync_visit_count,ratio_deferred')->select() as $row) {
+            if ($this->isInvalidDeferredRecord($row)) {
+                $total++;
+            }
+        }
+
+        return $total;
+    }
+
+    /**
+     * @param array<string, mixed>|Number $number
+     */
+    private function readInt($number, string $field): int
+    {
+        if (is_array($number)) {
+            return (int) ($number[$field] ?? 0);
+        }
+
+        return (int) $number->getAttr($field);
+    }
+}

patches/application/common/service/SplitNumberVisitRuleService.php

@@ -0,0 +1,70 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
+
+/**
+ * 落地页访问侧下号比率规则：更新连续无进线点击 streak，触线时仅降权（ratio_deferred），不关闭 status
+ *
+ * 最终关号由同步后 SplitTicketRuleService::applyNumberRules 裁决。
+ */
+class SplitNumberVisitRuleService
+{
+    private SplitNumberRatioDeferredService $ratioDeferredService;
+
+    public function __construct(?SplitNumberRatioDeferredService $ratioDeferredService = null)
+    {
+        $this->ratioDeferredService = $ratioDeferredService ?? new SplitNumberRatioDeferredService();
+    }
+
+    /**
+     * 访问计数已递增后调用：累加 streak，达到 assign_ratio 时标记 ratio_deferred=1
+     */
+    public function recordVisitAfterRedirect(int $numberId): void
+    {
+        if ($numberId <= 0) {
+            return;
+        }
+
+        /** @var Number|null $number */
+        $number = Number::get($numberId);
+        if ($number === null) {
+            return;
+        }
+
+        /** @var Ticket|null $ticket */
+        $ticket = Ticket::where('admin_id', (int) $number['admin_id'])
+            ->where('split_link_id', (int) $number['split_link_id'])
+            ->where('ticket_name', (string) $number['ticket_name'])
+            ->find();
+        if ($ticket === null) {
+            return;
+        }
+
+        $assignRatio = (int) ($ticket['assign_ratio'] ?? 0);
+        $streak = (int) ($number['no_inbound_click_streak'] ?? 0);
+        $hasBaseline = $this->ratioDeferredService->hasLandingVisitBaseline($number);
+
+        if ($hasBaseline) {
+            $streak = $this->ratioDeferredService->computeStreakForVisit($number, $streak);
+        }
+
+        $update = [
+            'no_inbound_click_streak' => $streak,
+            'updatetime'              => time(),
+        ];
+
+        if ((int) $number['manual_manage'] === 0
+            && $this->ratioDeferredService->shouldMarkDeferred($streak, $assignRatio, $hasBaseline)
+        ) {
+            $update['ratio_deferred'] = 1;
+            $update['ratio_deferred_at'] = time();
+        }
+
+        Number::where('id', $numberId)->update($update);
+    }
+}

patches/application/common/service/SplitNumberWeighService.php

@@ -7,12 +7,16 @@ namespace app\common\service;
 use app\admin\model\split\Link;
 
 /**
- * 分流链接随机打乱配置读取
+ * 分流链接随机打乱配置与落地页选号
+ *
+ * - random_shuffle=0：跨工单合并号码池，按 id 顺序全局严格轮转
+ * - random_shuffle=1：先按各工单开启号码数比例随机选工单，再在该工单内随机选号
+ * - 同步写入时 random_shuffle=1 还会打乱新号码 insert 顺序（影响 id 分布）
  */
 class SplitNumberWeighService
 {
     /**
-     * 链接是否开启随机打乱（新号码按随机插入顺序写入，跳转按 id 顺序轮转）
+     * 链接是否开启随机打乱
      */
     public static function isRandomShuffleEnabled(int $linkId): bool
     {
@@ -21,4 +25,52 @@ class SplitNumberWeighService
         }
         return (int) Link::where('id', $linkId)->value('random_shuffle') === 1;
     }
+
+    /**
+     * 解析本次访问应使用的号码下标（0 .. numberCount-1）
+     *
+     * @param int                   $linkId         分流链接 ID
+     * @param int                   $numberCount    可用号码数量
+     * @param SplitRoundRobinStore  $roundRobinStore 关闭随机打乱时的轮转计数器
+     * @param string                $poolKey        选号池标识（preferred / deferred 等）
+     */
+    public static function resolvePickIndex(
+        int $linkId,
+        int $numberCount,
+        SplitRoundRobinStore $roundRobinStore,
+        string $poolKey = 'main'
+    ): int {
+        if ($numberCount <= 0) {
+            return 0;
+        }
+        if ($numberCount === 1) {
+            return 0;
+        }
+
+        if (self::isRandomShuffleEnabled($linkId)) {
+            return random_int(0, $numberCount - 1);
+        }
+
+        return $roundRobinStore->nextIndex($linkId, $numberCount, $poolKey);
+    }
+
+    /**
+     * 从号码行列表中按链接配置选一条（严格轮转或随机）
+     *
+     * @param array<int, array<string, mixed>|Number> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    public static function pickRowFromList(
+        int $linkId,
+        array $rows,
+        SplitRoundRobinStore $roundRobinStore,
+        string $poolKey = 'main'
+    ) {
+        $count = count($rows);
+        if ($count === 0) {
+            return null;
+        }
+        $index = self::resolvePickIndex($linkId, $count, $roundRobinStore, $poolKey);
+        return $rows[$index] ?? $rows[0];
+    }
 }

patches/application/common/service/SplitPageUrlResolver.php

@@ -0,0 +1,136 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+/**
+ * 短链 HTTP 重定向预解析（与 puppeteer-api/url-resolve.js 行为对齐）
+ *
+ * 用于 antiBot landingUrlHint；CF 拦截时可能失败，浏览器仍会 follow。
+ */
+final class SplitPageUrlResolver
+{
+    private const REDIRECT_CODES = [301, 302, 303, 307, 308];
+
+    /**
+     * 跟随 HTTP 重定向，返回最终 URL；失败时返回原始 URL
+     */
+    public static function resolveFinalUrl(string $pageUrl, int $maxRedirects = 10, int $timeoutSec = 12): string
+    {
+        $current = trim($pageUrl);
+        if ($current === '') {
+            return '';
+        }
+
+        for ($i = 0; $i < $maxRedirects; $i++) {
+            $response = self::fetchHeadOrGet($current, $timeoutSec);
+            if ($response === null) {
+                return $current;
+            }
+
+            $code = $response['code'];
+            $location = $response['location'];
+            if (!in_array($code, self::REDIRECT_CODES, true) || $location === '') {
+                return $current;
+            }
+
+            $current = self::resolveRelativeUrl($current, $location);
+        }
+
+        return $current;
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function fetchHeadOrGet(string $url, int $timeoutSec): ?array
+    {
+        $result = self::curlOnce($url, true, $timeoutSec);
+        if ($result !== null) {
+            return $result;
+        }
+
+        return self::curlOnce($url, false, $timeoutSec);
+    }
+
+    /**
+     * @return array{code: int, location: string}|null
+     */
+    private static function curlOnce(string $url, bool $headOnly, int $timeoutSec): ?array
+    {
+        if (!function_exists('curl_init')) {
+            return null;
+        }
+
+        $ch = curl_init($url);
+        if ($ch === false) {
+            return null;
+        }
+
+        curl_setopt_array($ch, [
+            CURLOPT_NOBODY         => $headOnly,
+            CURLOPT_RETURNTRANSFER => true,
+            CURLOPT_FOLLOWLOCATION => false,
+            CURLOPT_TIMEOUT        => $timeoutSec,
+            CURLOPT_HEADER         => true,
+            CURLOPT_USERAGENT      => 'Mozilla/5.0 (compatible; SplitPageUrlResolver/1.0)',
+        ]);
+
+        $body = curl_exec($ch);
+        if ($body === false) {
+            curl_close($ch);
+
+            return null;
+        }
+
+        $code = (int) curl_getinfo($ch, CURLINFO_HTTP_CODE);
+        $redirectUrl = (string) curl_getinfo($ch, CURLINFO_REDIRECT_URL);
+        curl_close($ch);
+
+        $location = $redirectUrl;
+        if ($location === '' && is_string($body)) {
+            $location = self::parseLocationHeader($body);
+        }
+
+        return ['code' => $code, 'location' => trim($location)];
+    }
+
+    private static function parseLocationHeader(string $rawHeaders): string
+    {
+        foreach (preg_split('/\r\n|\n|\r/', $rawHeaders) as $line) {
+            if (stripos($line, 'Location:') === 0) {
+                return trim(substr($line, 9));
+            }
+        }
+
+        return '';
+    }
+
+    private static function resolveRelativeUrl(string $baseUrl, string $location): string
+    {
+        if (preg_match('#^https?://#i', $location)) {
+            return $location;
+        }
+
+        $base = parse_url($baseUrl);
+        if (!is_array($base)) {
+            return $location;
+        }
+
+        $scheme = (string) ($base['scheme'] ?? 'https');
+        $host = (string) ($base['host'] ?? '');
+        if ($host === '') {
+            return $location;
+        }
+
+        if (strpos($location, '/') === 0) {
+            return $scheme . '://' . $host . $location;
+        }
+
+        $path = (string) ($base['path'] ?? '/');
+        $dir = rtrim(str_replace(basename($path), '', $path), '/');
+
+        return $scheme . '://' . $host . ($dir !== '' ? $dir . '/' : '/') . $location;
+    }
+}

patches/application/common/service/SplitRedirectService.php

@@ -6,18 +6,30 @@ namespace app\common\service;
 
 use app\admin\model\split\Link;
 use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
 use think\Collection;
 
 /**
- * 分流链接落地页：查链、轮转选号、拼接跳转 URL、访问计数
+ * 分流链接落地页：查链、选号、拼接跳转 URL、访问计数
+ *
+ * 号码池：同一 split_link_id 下 status=normal，且所属工单未关闭（ticket.status≠hidden）的号码；
+ * 优先选用 ratio_deferred=0，全部触线降权时回退至降权池。
+ *
+ * random_shuffle=0：跨工单合并池，全局严格轮转；
+ * random_shuffle=1：先按各工单开启号码数量比例随机选工单，再在该工单内随机选号。
  */
 class SplitRedirectService
 {
     private SplitRoundRobinStore $roundRobinStore;
 
-    public function __construct(?SplitRoundRobinStore $roundRobinStore = null)
+    private SplitNumberVisitRuleService $visitRuleService;
-    {
+
+    public function __construct(
+        ?SplitRoundRobinStore $roundRobinStore = null,
+        ?SplitNumberVisitRuleService $visitRuleService = null
+    ) {
         $this->roundRobinStore = $roundRobinStore ?? new SplitRoundRobinStore();
+        $this->visitRuleService = $visitRuleService ?? new SplitNumberVisitRuleService();
     }
 
     /**
@@ -46,22 +58,17 @@ class SplitRedirectService
             return null;
         }
 
-        /** @var Collection<int, Number>|array<int, Number> $numbers */
+        $linkId = (int) $link->getAttr('id');
-        $numbers = Number::where('split_link_id', (int) $link['id'])
+        $list = $this->loadEligibleNumbers($linkId);
-            ->where('status', 'normal')
+        if ($list === []) {
-            ->order('id', 'asc')
-            ->field('id,number,number_type,number_type_custom')
-            ->select();
-
-        $count = is_countable($numbers) ? count($numbers) : 0;
-        if ($count === 0) {
             return null;
         }
 
-        $linkId = (int) $link->getAttr('id');
+        if (SplitNumberWeighService::isRandomShuffleEnabled($linkId)) {
-        $index = $this->roundRobinStore->nextIndex($linkId, $count);
+            $picked = $this->pickNumberRowRandomByTicketWeight($linkId, $list);
-        $list = $numbers instanceof \think\Collection ? $numbers->all() : (array) $numbers;
+        } else {
-        $picked = $list[$index] ?? $list[0] ?? null;
+            $picked = $this->pickNumberRow($linkId, $list);
+        }
         if ($picked === null) {
             return null;
         }
@@ -90,8 +97,146 @@ class SplitRedirectService
         $numberId = is_array($picked) ? (int) ($picked['id'] ?? 0) : (int) $picked->getAttr('id');
         if ($numberId > 0) {
             Number::where('id', $numberId)->setInc('visit_count');
+            $this->visitRuleService->recordVisitAfterRedirect($numberId);
         }
 
         return $redirectUrl;
     }
+
+    /**
+     * 可参与选号的号码：status=normal，且 ticket_name 不属于已关闭工单
+     *
+     * @return list<Number|array<string, mixed>>
+     */
+    private function loadEligibleNumbers(int $linkId): array
+    {
+        if ($linkId <= 0) {
+            return [];
+        }
+
+        /** @var list<string> $hiddenTicketNames */
+        $hiddenTicketNames = Ticket::where('split_link_id', $linkId)
+            ->where('status', 'hidden')
+            ->column('ticket_name');
+        $hiddenTicketNames = array_values(array_unique(array_filter(array_map(
+            static function ($name): string {
+                return trim((string) $name);
+            },
+            $hiddenTicketNames
+        ))));
+
+        $query = Number::where('split_link_id', $linkId)
+            ->where('status', 'normal')
+            ->order('id', 'asc')
+            ->field('id,number,number_type,number_type_custom,ratio_deferred,ticket_name');
+
+        if ($hiddenTicketNames !== []) {
+            $query->where('ticket_name', 'not in', $hiddenTicketNames);
+        }
+
+        $numbers = $query->select();
+        return $numbers instanceof Collection ? $numbers->all() : (array) $numbers;
+    }
+
+    /**
+     * random_shuffle=1：先按工单开启号码数加权随机选工单，再在该工单内选号
+     *
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    private function pickNumberRowRandomByTicketWeight(int $linkId, array $rows)
+    {
+        $groups = $this->groupNumbersByTicket($rows);
+        if ($groups === []) {
+            return null;
+        }
+
+        $ticketKey = $this->pickTicketGroupKeyWeighted($groups);
+        if ($ticketKey === null || !isset($groups[$ticketKey])) {
+            return null;
+        }
+
+        return $this->pickNumberRow($linkId, $groups[$ticketKey]);
+    }
+
+    /**
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, list<Number|array<string, mixed>>>
+     */
+    private function groupNumbersByTicket(array $rows): array
+    {
+        /** @var array<string, list<Number|array<string, mixed>>> $groups */
+        $groups = [];
+        foreach ($rows as $row) {
+            $name = is_array($row)
+                ? trim((string) ($row['ticket_name'] ?? ''))
+                : trim((string) $row->getAttr('ticket_name'));
+            $key = $name !== '' ? $name : '__manual__';
+            $groups[$key][] = $row;
+        }
+
+        return $groups;
+    }
+
+    /**
+     * 按各分组号码数量加权随机选一个工单（分组 key）
+     *
+     * @param array<string, list<Number|array<string, mixed>>> $groups
+     */
+    private function pickTicketGroupKeyWeighted(array $groups): ?string
+    {
+        $total = 0;
+        foreach ($groups as $rows) {
+            $total += count($rows);
+        }
+        if ($total <= 0) {
+            return null;
+        }
+
+        $keys = array_keys($groups);
+        if (count($keys) === 1) {
+            // PHP 会把纯数字字符串键转成 int，需强转以匹配 ?string 返回类型
+            return (string) $keys[0];
+        }
+
+        $r = random_int(1, $total);
+        $acc = 0;
+        foreach ($groups as $key => $rows) {
+            $acc += count($rows);
+            if ($r <= $acc) {
+                return (string) $key;
+            }
+        }
+
+        return (string) $keys[0];
+    }
+
+    /**
+     * 双层选号：优先 ratio_deferred=0，否则回退至降权池
+     *
+     * @param list<Number|array<string, mixed>> $rows
+     * @return array<string, mixed>|Number|null
+     */
+    private function pickNumberRow(int $linkId, array $rows)
+    {
+        $preferred = [];
+        $deferred = [];
+        foreach ($rows as $row) {
+            $deferredFlag = is_array($row)
+                ? (int) ($row['ratio_deferred'] ?? 0)
+                : (int) $row->getAttr('ratio_deferred');
+            if ($deferredFlag === 1) {
+                $deferred[] = $row;
+            } else {
+                $preferred[] = $row;
+            }
+        }
+
+        $picked = SplitNumberWeighService::pickRowFromList($linkId, $preferred, $this->roundRobinStore, 'preferred');
+        if ($picked !== null) {
+            return $picked;
+        }
+
+        return SplitNumberWeighService::pickRowFromList($linkId, $deferred, $this->roundRobinStore, 'deferred');
+    }
 }

patches/application/common/service/SplitRoundRobinStore.php

@@ -22,15 +22,19 @@ class SplitRoundRobinStore
 
     /**
      * 获取本次访问应使用的号码下标（0 .. count-1）
+     *
+     * @param string $poolKey 选号池标识（如 preferred / deferred），用于双层选号独立轮转
      */
-    public function nextIndex(int $splitLinkId, int $numberCount): int
+    public function nextIndex(int $splitLinkId, int $numberCount, string $poolKey = 'main'): int
     {
         if ($splitLinkId <= 0 || $numberCount <= 0) {
             return 0;
         }
 
+        $poolKey = $this->sanitizePoolKey($poolKey);
+
         if ($this->ensureRedis()) {
-            $key = self::KEY_PREFIX . $splitLinkId;
+            $key = self::KEY_PREFIX . $splitLinkId . ':' . $poolKey;
             $seq = (int) $this->redis->incr($key);
             if ($seq <= 0) {
                 $seq = 1;
@@ -39,7 +43,16 @@ class SplitRoundRobinStore
             return ($seq - 1) % $numberCount;
         }
 
-        return $this->nextIndexFallback($splitLinkId, $numberCount);
+        return $this->nextIndexFallback($splitLinkId, $numberCount, $poolKey);
+    }
+
+    /**
+     * 选号池 key 仅允许字母数字与下划线，避免 Redis key 注入
+     */
+    private function sanitizePoolKey(string $poolKey): string
+    {
+        $poolKey = preg_replace('/[^a-zA-Z0-9_]/', '', $poolKey) ?? '';
+        return $poolKey !== '' ? $poolKey : 'main';
     }
 
     /**
@@ -102,14 +115,14 @@ class SplitRoundRobinStore
     /**
      * 无 Redis 时使用 runtime 文件锁递增（开发/单机可用；生产请启用 Redis）
      */
-    private function nextIndexFallback(int $splitLinkId, int $numberCount): int
+    private function nextIndexFallback(int $splitLinkId, int $numberCount, string $poolKey = 'main'): int
     {
         $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : (dirname(__DIR__, 3) . '/runtime/');
         $dir = $runtime . 'split_rr/';
         if (!is_dir($dir) && !@mkdir($dir, 0755, true)) {
             return 0;
         }
-        $file = $dir . $splitLinkId . '.cnt';
+        $file = $dir . $splitLinkId . '_' . $poolKey . '.cnt';
         $fp = @fopen($file, 'c+');
         if ($fp === false) {
             return 0;

patches/application/common/service/SplitScrmSpiderFactory.php

@@ -4,6 +4,7 @@ declare(strict_types=1);
 
 namespace app\common\service;
 
+use app\common\library\scrm\AbstractScrmSpider;
 use app\common\library\scrm\ScrmSpiderInterface;
 use app\common\library\scrm\spider\A2cSpider;
 use app\common\library\scrm\spider\ChatknowSpider;
@@ -32,6 +33,16 @@ class SplitScrmSpiderFactory
         // ceo_scrm 等未实现类型：新增 spider 类后在此注册
     ];
 
+    /**
+     * API 优先同步类型：常态走 PHP cURL，不占 Node Real Browser 槽位
+     *
+     * Whatshub 已改为混合同步（cURL 号码 + Node statistics），需走 Node 队列门禁。
+     *
+     * @var list<string>
+     */
+    private const API_FIRST_SYNC_TYPES = [
+    ];
+
     /**
      * @return class-string<ScrmSpiderInterface>|null
      */
@@ -59,6 +70,65 @@ class SplitScrmSpiderFactory
         return array_keys(self::MAP);
     }
 
+    /**
+     * 是否 API 优先类型（调度层可并行投递且不占 Node 队列）
+     */
+    public static function isApiFirstSyncType(string $ticketType): bool
+    {
+        return in_array(trim($ticketType), self::API_FIRST_SYNC_TYPES, true);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listApiFirstSyncTypes(): array
+    {
+        return self::API_FIRST_SYNC_TYPES;
+    }
+
+    /**
+     * 同步是否依赖 Node Headless（纯 PHP cURL 等为 false）
+     */
+    public static function requiresNode(string $ticketType): bool
+    {
+        $class = self::resolveClass($ticketType);
+        if ($class === null) {
+            return true;
+        }
+
+        return is_subclass_of($class, AbstractScrmSpider::class);
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listDirectSyncTypes(): array
+    {
+        $types = [];
+        foreach (self::listSupportedTypes() as $ticketType) {
+            if (!self::requiresNode($ticketType)) {
+                $types[] = $ticketType;
+            }
+        }
+
+        return $types;
+    }
+
+    /**
+     * @return list<string>
+     */
+    public static function listNodeSyncTypes(): array
+    {
+        $types = [];
+        foreach (self::listSupportedTypes() as $ticketType) {
+            if (self::requiresNode($ticketType)) {
+                $types[] = $ticketType;
+            }
+        }
+
+        return $types;
+    }
+
     /**
      * @return ScrmSpiderInterface|null
      */

patches/application/common/service/SplitSyncConfigService.php

@@ -24,6 +24,12 @@ class SplitSyncConfigService
         return $value !== '' ? rtrim($value, '/') : self::DEFAULT_NODE_HOST;
     }
 
+    /** 失败重试时间点最多配置条数 */
+    private const FAIL_RETRY_SCHEDULE_MAX = 10;
+
+    /** 单条重试时间点上限（分钟） */
+    private const FAIL_RETRY_MINUTE_MAX = 1440;
+
     /**
      * 连续同步失败多少次后自动暂停工单（0 表示不因失败暂停）
      */
@@ -36,6 +42,50 @@ class SplitSyncConfigService
         return max(0, (int) $value);
     }
 
+    /**
+     * 达失败暂停阈值后的重试时间点（分钟，相对锚点的绝对偏移，升序去重）
+     *
+     * @return list<int>
+     */
+    public static function getFailRetryMinutes(): array
+    {
+        $raw = trim(self::getConfigValue('split_sync_fail_retry_minutes'));
+        if ($raw === '') {
+            return [];
+        }
+
+        $parts = preg_split('/[,，\s]+/', $raw) ?: [];
+        $minutes = [];
+        foreach ($parts as $part) {
+            $part = trim((string) $part);
+            if ($part === '' || !ctype_digit($part)) {
+                continue;
+            }
+            $minute = (int) $part;
+            if ($minute < 1 || $minute > self::FAIL_RETRY_MINUTE_MAX) {
+                continue;
+            }
+            $minutes[$minute] = $minute;
+        }
+
+        if ($minutes === []) {
+            return [];
+        }
+
+        $list = array_values($minutes);
+        sort($list, SORT_NUMERIC);
+
+        return array_slice($list, 0, self::FAIL_RETRY_SCHEDULE_MAX);
+    }
+
+    /**
+     * 是否配置了失败分阶段重试时间点
+     */
+    public static function hasFailRetrySchedule(): bool
+    {
+        return self::getFailRetryMinutes() !== [];
+    }
+
     /**
      * 指定工单类型的自动同步周期（分钟），0 表示不自动同步
      */
@@ -57,9 +107,21 @@ class SplitSyncConfigService
     {
         $value = self::getConfigValue('split_sync_max_per_cron');
         if ($value === '') {
-            return 2;
+            return 5;
         }
-        return max(1, min(20, (int) $value));
+        return max(1, min(50, (int) $value));
+    }
+
+    /**
+     * Node 通道候选池倍数（候选数 = maxPerRun × 本值）
+     */
+    public static function getNodeCandidatePoolMultiplier(): int
+    {
+        $value = self::getConfigValue('split_sync_node_candidate_multiplier');
+        if ($value === '') {
+            return 10;
+        }
+        return max(3, min(50, (int) $value));
     }
 
     /**
@@ -86,6 +148,53 @@ class SplitSyncConfigService
         return max(0, (int) $value);
     }
 
+    /**
+     * 后台投递 / Cron 使用的 PHP CLI 可执行文件路径
+     *
+     * Web(FPM) 环境下 PHP_BINARY 指向 php-fpm，不能用于 think 命令。
+     */
+    public static function getCliPhpBinary(): string
+    {
+        $configured = trim(self::getConfigValue('split_sync_cli_php'));
+        if ($configured !== '' && self::isUsableCliPhp($configured)) {
+            return $configured;
+        }
+
+        if (defined('PHP_BINDIR') && PHP_BINDIR !== '') {
+            $candidate = rtrim(PHP_BINDIR, '/\\') . DIRECTORY_SEPARATOR . 'php';
+            if (self::isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+
+        if (PHP_SAPI === 'cli' && defined('PHP_BINARY') && PHP_BINARY !== '' && self::isUsableCliPhp(PHP_BINARY)) {
+            return PHP_BINARY;
+        }
+
+        foreach (['/usr/bin/php', '/usr/local/bin/php'] as $candidate) {
+            if (self::isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+
+        return 'php';
+    }
+
+    /**
+     * 判断路径是否为可用的 PHP CLI（排除 php-fpm）
+     */
+    private static function isUsableCliPhp(string $path): bool
+    {
+        if (stripos($path, 'fpm') !== false) {
+            return false;
+        }
+        if ($path === 'php') {
+            return true;
+        }
+
+        return is_file($path) && is_executable($path);
+    }
+
     private static function getConfigValue(string $name): string
     {
         $site = Config::get('site.' . $name);

patches/application/common/service/SplitTicketActiveNumberCountService.php

@@ -0,0 +1,151 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Number;
+use app\admin\model\split\Ticket;
+
+/**
+ * 工单本地开启号码数（active_number_count）物化字段维护
+ *
+ * 统计口径：fa_split_number 中 admin_id + split_link_id + ticket_name 匹配且 status=normal
+ */
+class SplitTicketActiveNumberCountService
+{
+    /**
+     * 按工单关联键统计并回写 active_number_count
+     */
+    public function refreshForTicketKeys(int $adminId, int $linkId, string $ticketName): void
+    {
+        $ticketName = trim($ticketName);
+        if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+            return;
+        }
+
+        $count = (int) Number::where('admin_id', $adminId)
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->where('status', 'normal')
+            ->count();
+
+        Ticket::where('admin_id', $adminId)
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->update([
+                'active_number_count' => $count,
+                'updatetime'          => time(),
+            ]);
+    }
+
+    /**
+     * 按工单模型回写
+     */
+    public function refreshForTicket(Ticket $ticket): void
+    {
+        $this->refreshForTicketKeys(
+            (int) $ticket['admin_id'],
+            (int) $ticket['split_link_id'],
+            (string) $ticket['ticket_name']
+        );
+    }
+
+    /**
+     * 批量号码 ID：去重后刷新涉及工单
+     *
+     * @param array<int|string> $ids
+     */
+    public function refreshForNumberIds(array $ids): void
+    {
+        $ids = array_values(array_filter(array_map('intval', $ids)));
+        if ($ids === []) {
+            return;
+        }
+
+        $rows = Number::where('id', 'in', $ids)
+            ->field('admin_id,split_link_id,ticket_name')
+            ->select();
+
+        $this->refreshFromNumberRows($rows);
+    }
+
+    /**
+     * 编辑单条号码：关联键变更时刷新旧工单与新工单
+     *
+     * @param array<string, mixed> $before
+     * @param array<string, mixed> $after
+     */
+    public function refreshAfterNumberEdit(array $before, array $after): void
+    {
+        $keys = [];
+        $beforeKey = $this->buildTicketKeyFromRow($before);
+        if ($beforeKey !== null) {
+            $keys[] = $beforeKey;
+        }
+        $afterKey = $this->buildTicketKeyFromRow($after);
+        if ($afterKey !== null) {
+            $keys[] = $afterKey;
+        }
+        $this->refreshForTicketKeyList($keys);
+    }
+
+    /**
+     * 批量工单关联键去重后刷新
+     *
+     * @param array<int, array{0:int,1:int,2:string}> $keys
+     */
+    public function refreshForTicketKeyList(array $keys): void
+    {
+        $seen = [];
+        foreach ($keys as $key) {
+            if (!is_array($key) || count($key) < 3) {
+                continue;
+            }
+            $adminId = (int) $key[0];
+            $linkId = (int) $key[1];
+            $ticketName = trim((string) $key[2]);
+            if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+                continue;
+            }
+            $hash = $adminId . ':' . $linkId . ':' . $ticketName;
+            if (isset($seen[$hash])) {
+                continue;
+            }
+            $seen[$hash] = true;
+            $this->refreshForTicketKeys($adminId, $linkId, $ticketName);
+        }
+    }
+
+    /**
+     * @param iterable<int, array<string, mixed>|Number> $rows
+     */
+    public function refreshFromNumberRows(iterable $rows): void
+    {
+        $keys = [];
+        foreach ($rows as $row) {
+            $data = $row instanceof Number ? $row->getData() : (array) $row;
+            $key = $this->buildTicketKeyFromRow($data);
+            if ($key !== null) {
+                $keys[] = $key;
+            }
+        }
+        $this->refreshForTicketKeyList($keys);
+    }
+
+    /**
+     * @param array<string, mixed> $row
+     * @return array{0:int,1:int,2:string}|null
+     */
+    private function buildTicketKeyFromRow(array $row): ?array
+    {
+        $adminId = (int) ($row['admin_id'] ?? 0);
+        $linkId = (int) ($row['split_link_id'] ?? 0);
+        $ticketName = trim((string) ($row['ticket_name'] ?? ''));
+        if ($adminId <= 0 || $linkId <= 0 || $ticketName === '') {
+            return null;
+        }
+
+        return [$adminId, $linkId, $ticketName];
+    }
+}

patches/application/common/service/SplitTicketNumberSyncService.php

@@ -11,11 +11,16 @@ use think\Db;
 
 /**
  * 工单同步结果写入号码表
+ *
+ * 同步策略（全量镜像）：
+ * - 爬虫返回的号码：写入 platform_status / inbound_count；status 由后续 applyNumberRules 裁决
+ * - 爬虫未返回且 manual_manage=0：物理删除
+ * - manual_manage=1：不删除，仅当仍在爬虫结果中时更新 platform_status
  */
 class SplitTicketNumberSyncService
 {
     /**
-     * 将蜘蛛返回的号码列表同步到号码管理
+     * 将蜘蛛返回的号码列表同步到号码管理（全量镜像，以爬虫为准）
      */
     public function syncFromUnifiedData(Ticket $ticket, UnifiedScrmData $data): void
     {
@@ -61,7 +66,7 @@ class SplitTicketNumberSyncService
             $newFollowers = (int) ($row['newFollowersToday'] ?? 0);
 
             if (isset($existingMap[$number])) {
-                $this->updateExistingNumber($existingMap[$number], $platformStatus, $newFollowers);
+                $this->updateExistingNumber($ticket, $existingMap[$number], $platformStatus, $newFollowers);
                 continue;
             }
 
@@ -87,6 +92,7 @@ class SplitTicketNumberSyncService
             }
         }
 
+        $deleteIds = [];
         foreach ($existingMap as $number => $item) {
             if (isset($syncedNumberSet[$number])) {
                 continue;
@@ -94,18 +100,42 @@ class SplitTicketNumberSyncService
             if ((int) $item['manual_manage'] === 1) {
                 continue;
             }
-            Number::where('id', (int) $item['id'])->update([
+            $deleteIds[] = (int) $item['id'];
-                'status'     => 'hidden',
-                'updatetime' => time(),
-            ]);
         }
+        if ($deleteIds !== []) {
+            Number::where('id', 'in', $deleteIds)->delete();
+        }
+    }
+
+    /**
+     * 工单手动开启等非同步场景：按业务规则对齐号码开关（平台 + 单号上限 + 下号比率）
+     */
+    public function applyStatusFromPlatformSnapshot(Ticket $ticket): void
+    {
+        (new SplitTicketRuleService())->applyNumberRules($ticket);
+    }
+
+    /**
+     * 云控在线 → 开启；离线 → 关闭；工单关闭时一律关闭
+     */
+    public static function resolveSwitchStatus(Ticket $ticket, string $platformStatus): string
+    {
+        if ((string) ($ticket['status'] ?? 'hidden') !== 'normal') {
+            return 'hidden';
+        }
+
+        return $platformStatus === 'online' ? 'normal' : 'hidden';
     }
 
     /**
      * @param Number $row
      */
-    private function updateExistingNumber($row, string $platformStatus, int $newFollowers): void
+    private function updateExistingNumber(
-    {
+        Ticket $ticket,
+        $row,
+        string $platformStatus,
+        int $newFollowers
+    ): void {
         $update = [
             'platform_status' => $platformStatus,
             'updatetime'      => time(),
@@ -116,7 +146,6 @@ class SplitTicketNumberSyncService
             return;
         }
 
-        // 进线人数由同步写入，最终开关由 applyNumberRules 统一判定（单号上限/下号比率等）
         $update['inbound_count'] = max(0, $newFollowers);
         Number::where('id', (int) $row['id'])->update($update);
     }
@@ -139,7 +168,7 @@ class SplitTicketNumberSyncService
             'inbound_count'      => max(0, $newFollowers),
             'manual_manage'      => 0,
             'platform_status'    => $platformStatus,
-            'status'             => 'hidden',
+            'ratio_deferred'     => 0,
             'createtime'         => $now,
             'updatetime'         => $now,
         ];
@@ -148,10 +177,11 @@ class SplitTicketNumberSyncService
             Db::name('split_number')->insert($data);
         } catch (\Throwable $e) {
             $exists = Number::where('split_link_id', (int) $ticket['split_link_id'])
+                ->where('ticket_name', (string) $ticket['ticket_name'])
                 ->where('number', $number)
                 ->find();
             if ($exists) {
-                $this->updateExistingNumber($exists, $platformStatus, $newFollowers);
+                $this->updateExistingNumber($ticket, $exists, $platformStatus, $newFollowers);
             }
         }
     }

patches/application/common/service/SplitTicketRuleService.php

@@ -12,8 +12,40 @@ use app\admin\model\split\Ticket;
  */
 class SplitTicketRuleService
 {
+    private SplitNumberRatioDeferredService $ratioDeferredService;
+
+    public function __construct(?SplitNumberRatioDeferredService $ratioDeferredService = null)
+    {
+        $this->ratioDeferredService = $ratioDeferredService ?? new SplitNumberRatioDeferredService();
+    }
+
     /**
-     * 同步后应用全部规则并写回工单/号码
+     * 手动关闭的工单（manual_manage=1）：禁止自动同步改写 status，须用户手动开启
+     */
+    public function isManuallyClosed(Ticket $ticket): bool
+    {
+        return (int) ($ticket['manual_manage'] ?? 0) === 1;
+    }
+
+    /**
+     * 列表/编辑切换状态时同步 manual_manage 标记
+     *
+     * @param array<string, mixed> $values
+     */
+    public function applyManualManageForStatusChange(array &$values): void
+    {
+        if (!isset($values['status'])) {
+            return;
+        }
+        if ((string) $values['status'] === 'hidden') {
+            $values['manual_manage'] = 1;
+        } elseif ((string) $values['status'] === 'normal') {
+            $values['manual_manage'] = 0;
+        }
+    }
+
+    /**
+     * 同步后应用工单开关规则；号码开关由 applyNumberRules 综合裁决（平台在线 + 单号上限 + 下号比率）
      */
     public function applyAfterSync(Ticket $ticket, int $completeCount): void
     {
@@ -22,10 +54,11 @@ class SplitTicketRuleService
         if ($fresh) {
             if ((string) $fresh['status'] === 'hidden') {
                 $this->cascadeTicketClosedToNumbers($fresh);
-            }
+            } else {
                 $this->applyNumberRules($fresh);
             }
         }
+    }
 
     /**
      * 同步流程：工单因时间/完成量等原因关闭时，联动关闭非手动号码
@@ -43,10 +76,33 @@ class SplitTicketRuleService
                 'status'     => 'hidden',
                 'updatetime' => time(),
             ]);
+
+        (new SplitTicketActiveNumberCountService())->refreshForTicket($ticket);
     }
 
     /**
-     * 手动切换工单状态时，联动非手动管理的号码
+     * 工单物理删除时，移除该工单关联的全部号码（含 manual_manage=1）
+     *
+     * 关联键与 SplitTicketNumberSyncService 一致：admin_id + split_link_id + ticket_name
+     *
+     * @return int 删除行数
+     */
+    public function deleteSyncedNumbersForTicket(Ticket $ticket): int
+    {
+        $ticketName = trim((string) ($ticket['ticket_name'] ?? ''));
+        $linkId = (int) ($ticket['split_link_id'] ?? 0);
+        if ($ticketName === '' || $linkId <= 0) {
+            return 0;
+        }
+
+        return Number::where('admin_id', (int) $ticket['admin_id'])
+            ->where('split_link_id', $linkId)
+            ->where('ticket_name', $ticketName)
+            ->delete();
+    }
+
+    /**
+     * 手动切换工单状态时，非手动号码按业务规则对齐开关
      */
     public function syncNumbersWithTicketStatus(Ticket $ticket): void
     {
@@ -61,7 +117,7 @@ class SplitTicketRuleService
     /**
      * 工单处于开启状态时，将云控在线的非手动号码设为开启
      *
-     * @deprecated 请使用 applyNumberRules（会校验单号上限/下号比率）
+     * @deprecated 请使用 applyNumberRules
      */
     public function syncOnlineNumbersWhenTicketOpen(Ticket $ticket): void
     {
@@ -69,7 +125,7 @@ class SplitTicketRuleService
     }
 
     /**
-     * 单号上限、下号比率、云控在线状态、工单开关综合决定号码状态
+     * 单号上限、下号比率、云控在线状态、工单开关综合决定号码 status；同步时清除或确认 ratio_deferred
      */
     public function applyNumberRules(Ticket $ticket): void
     {
@@ -84,14 +140,13 @@ class SplitTicketRuleService
         foreach ($numbers as $number) {
             $visitCount = (int) $number['visit_count'];
             $inboundCount = (int) $number['inbound_count'];
-            $lastVisit = (int) ($number['last_sync_visit_count'] ?? 0);
             $lastInbound = (int) ($number['last_sync_inbound_count'] ?? 0);
             $streak = (int) ($number['no_inbound_click_streak'] ?? 0);
 
-            if ($visitCount > $lastVisit && $inboundCount <= $lastInbound) {
+            if ($visitCount <= 0) {
-                $streak += ($visitCount - $lastVisit);
-            } elseif ($inboundCount > $lastInbound) {
                 $streak = 0;
+            } else {
+                $streak = $this->ratioDeferredService->computeStreakForSync($number, $streak);
             }
 
             $update = [
@@ -101,12 +156,26 @@ class SplitTicketRuleService
                 'updatetime'              => time(),
             ];
 
-            // 手动管理（含用户手动关闭）的号码：仅更新统计字段，不改状态
+            $clearDeferred = [
+                'ratio_deferred'    => 0,
+                'ratio_deferred_at' => null,
+            ];
+
+            // 手动管理：更新统计；无效降权（无落地页访问）一并清除
             if ((int) $number['manual_manage'] === 1) {
+                if ($this->ratioDeferredService->isInvalidDeferredRecord($number) || $visitCount <= 0) {
+                    $update = array_merge($update, $clearDeferred);
+                    if ($visitCount <= 0) {
+                        $update['no_inbound_click_streak'] = 0;
+                    }
+                }
                 Number::where('id', (int) $number['id'])->update($update);
                 continue;
             }
 
+            // 同步裁决 ratio_deferred：同步时清除访问侧降权，由 streak 决定是否关号
+            $update = array_merge($update, $clearDeferred);
+
             $update['status'] = $this->resolveAutomatedStatus(
                 $ticket,
                 (string) ($number['platform_status'] ?? 'unknown'),
@@ -118,6 +187,8 @@ class SplitTicketRuleService
 
             Number::where('id', (int) $number['id'])->update($update);
         }
+
+        (new SplitTicketActiveNumberCountService())->refreshForTicket($ticket);
     }
 
     /**
@@ -148,10 +219,13 @@ class SplitTicketRuleService
     }
 
     /**
-     * 完成量、时间窗口决定工单开关（定时与手动同步均适用）
+     * 完成量、时间窗口决定工单开关（定时与手动同步均适用；手动关闭工单除外）
      */
     public function applyTicketStatusRules(Ticket $ticket, int $completeCount): void
     {
+        if ($this->isManuallyClosed($ticket)) {
+            return;
+        }
         $status = $this->resolveTicketStatus($ticket, $completeCount);
         if ($status !== (string) ($ticket['status'] ?? 'hidden')) {
             Ticket::where('id', (int) $ticket['id'])->update([

patches/application/common/service/SplitTicketSyncDispatchService.php

@@ -0,0 +1,572 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\common\library\scrm\AntiBotConfigBuilder;
+use think\Db;
+
+/**
+ * 工单同步 CLI 后台投递
+ *
+ * Web / Cron 仅负责鉴权与投递，实际 Spider 在独立 CLI 进程中执行，
+ * 避免长时间占用 PHP-FPM、Cron 全局锁或 Session 锁。
+ *
+ * 并行策略：
+ * - API 优先类型（Whatshub 等）：独立并行投递，不占 Node Real Browser 槽位
+ * - 直连 PHP 类型：独立并行投递
+ * - Node 类型：不同 sessionKey（域名）并行；同一 sessionKey 内串行以命中 Browser 温池
+ */
+class SplitTicketSyncDispatchService
+{
+    /**
+     * 投递手工同步任务到后台 CLI
+     *
+     * @param int[] $ticketIds 已通过权限校验的工单 ID
+     * @return array{queued:int[],skipped:int[],failed:int[]}
+     */
+    public function dispatchManual(array $ticketIds): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        $metaList = $this->loadTicketMetaList($ticketIds);
+
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $toDispatch */
+        $toDispatch = [];
+        $skipped = [];
+        $failed = [];
+
+        foreach ($metaList as $meta) {
+            $ticketId = (int) $meta['id'];
+            if ((int) ($meta['manual_manage'] ?? 0) === 1) {
+                $skipped[] = $ticketId;
+                continue;
+            }
+            if ($lockService->isLocked($ticketId)) {
+                $skipped[] = $ticketId;
+                continue;
+            }
+            $toDispatch[] = $meta;
+        }
+
+        $dispatchResult = $this->dispatchTicketMetaList($toDispatch, 'manual');
+
+        SplitTicketSyncLogger::log('web', 'manual sync dispatched', [
+            'queued'  => $dispatchResult['queued'],
+            'skipped' => $skipped,
+            'failed'  => $dispatchResult['failed'],
+            'phpCli'  => $this->resolvePhpBinary(),
+        ]);
+
+        return [
+            'queued'  => $dispatchResult['queued'],
+            'skipped' => $skipped,
+            'failed'  => $dispatchResult['failed'],
+        ];
+    }
+
+    /**
+     * Cron 自动同步：将挑选后的到期工单投递到后台 CLI（Cron 进程立即返回）
+     *
+     * @param list<array{id:int,ticket_type:string,ticket_url:string}|Ticket|\think\Model> $tickets
+     * @return array{
+     *   queued:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   failed:list<array<string,mixed>>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    public function dispatchAuto(array $tickets): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $toDispatch */
+        $toDispatch = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+
+        foreach ($tickets as $ticket) {
+            $meta = $this->normalizeTicketMeta($ticket);
+            if ($meta === null) {
+                continue;
+            }
+            $ticketId = (int) $meta['id'];
+            if ($lockService->isLocked($ticketId)) {
+                $skipped[] = $this->buildDispatchEntry(
+                    $ticketId,
+                    (string) $meta['ticket_type'],
+                    (string) $meta['ticket_url'],
+                    '工单正在同步中'
+                );
+                continue;
+            }
+            $toDispatch[] = $meta;
+        }
+
+        $dispatchResult = $this->dispatchTicketMetaList($toDispatch, 'auto');
+
+        SplitTicketSyncLogger::log('cron', 'auto sync dispatched', [
+            'queuedCount'         => count($dispatchResult['queued']),
+            'skippedCount'        => count($skipped) + count($dispatchResult['skipped']),
+            'failedCount'         => count($dispatchResult['failed']),
+            'stoppedByNodeBusy'   => $dispatchResult['stoppedByNodeBusy'],
+            'nodeQueue'           => SplitNodeHealthService::getQueueSnapshot(),
+        ]);
+
+        return [
+            'queued'            => $dispatchResult['queued'],
+            'skipped'           => array_merge($skipped, $dispatchResult['skipped']),
+            'failed'            => $dispatchResult['failed'],
+            'stoppedByNodeBusy' => $dispatchResult['stoppedByNodeBusy'],
+        ];
+    }
+
+    /**
+     * 查询仍在同步中的工单 ID（依据 runtime 文件锁）
+     *
+     * @param int[] $ticketIds
+     * @return int[]
+     */
+    public function filterSyncingIds(array $ticketIds): array
+    {
+        $lockService = new SplitTicketSyncLockService();
+        $syncing = [];
+        foreach ($ticketIds as $rawId) {
+            $ticketId = (int) $rawId;
+            if ($ticketId > 0 && $lockService->isLocked($ticketId)) {
+                $syncing[] = $ticketId;
+            }
+        }
+
+        return $syncing;
+    }
+
+    /**
+     * @param list<array{id:int,ticket_type:string,ticket_url:string}> $metaList
+     * @return array{
+     *   queued:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   failed:list<array<string,mixed>>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function dispatchTicketMetaList(array $metaList, string $source): array
+    {
+        $php = $this->resolvePhpBinary();
+        $think = $this->resolveThinkScript();
+        $root = $this->resolveRootPath();
+
+        /** @var list<array<string,mixed>> $queued */
+        $queued = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+        /** @var list<array<string,mixed>> $failed */
+        $failed = [];
+        $stoppedByNodeBusy = false;
+
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $apiFirstList */
+        $apiFirstList = [];
+        /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $directList */
+        $directList = [];
+        /** @var array<string, list<array{id:int,ticket_type:string,ticket_url:string}>> $nodeGroups */
+        $nodeGroups = [];
+
+        foreach ($metaList as $meta) {
+            $ticketType = (string) $meta['ticket_type'];
+            if (SplitScrmSpiderFactory::isApiFirstSyncType($ticketType)) {
+                $apiFirstList[] = $meta;
+                continue;
+            }
+            if (!SplitScrmSpiderFactory::requiresNode($ticketType)) {
+                $directList[] = $meta;
+                continue;
+            }
+            $sessionKey = AntiBotConfigBuilder::resolveSessionKey(
+                $ticketType,
+                (string) $meta['ticket_url']
+            );
+            $nodeGroups[$sessionKey][] = $meta;
+        }
+
+        foreach ($apiFirstList as $meta) {
+            $this->spawnSingleMeta($php, $think, $root, $meta, $source, $queued, $failed);
+        }
+
+        foreach ($directList as $meta) {
+            $this->spawnSingleMeta($php, $think, $root, $meta, $source, $queued, $failed);
+        }
+
+        foreach ($nodeGroups as $sessionKey => $group) {
+            if ($group === []) {
+                continue;
+            }
+
+            /** @var list<array{id:int,ticket_type:string,ticket_url:string}> $nodeReady */
+            $nodeReady = [];
+            foreach ($group as $meta) {
+                $ticketType = (string) $meta['ticket_type'];
+                if (!SplitNodeHealthService::canAcceptWorkForTicketType($ticketType)) {
+                    $stoppedByNodeBusy = true;
+                    $skipped[] = $this->buildDispatchEntry(
+                        (int) $meta['id'],
+                        $ticketType,
+                        (string) $meta['ticket_url'],
+                        'Node 队列繁忙，本轮未投递'
+                    );
+                    continue;
+                }
+                $nodeReady[] = $meta;
+            }
+
+            if ($nodeReady === []) {
+                continue;
+            }
+
+            if (count($nodeReady) === 1) {
+                $this->spawnSingleMeta($php, $think, $root, $nodeReady[0], $source, $queued, $failed);
+                continue;
+            }
+
+            $ids = array_map(static function (array $row): int {
+                return (int) $row['id'];
+            }, $nodeReady);
+
+            if ($this->spawnCliSequential($php, $think, $root, $ids, $source)) {
+                foreach ($nodeReady as $meta) {
+                    $queued[] = $this->buildQueuedEntry($meta, $sessionKey, 'node-group-serial');
+                }
+            } else {
+                foreach ($nodeReady as $meta) {
+                    $failed[] = $this->buildDispatchEntry(
+                        (int) $meta['id'],
+                        (string) $meta['ticket_type'],
+                        (string) $meta['ticket_url'],
+                        'CLI 投递失败'
+                    );
+                }
+            }
+        }
+
+        return [
+            'queued'            => $queued,
+            'skipped'           => $skipped,
+            'failed'            => $failed,
+            'stoppedByNodeBusy' => $stoppedByNodeBusy,
+        ];
+    }
+
+    /**
+     * @param list<array<string,mixed>> $queued
+     * @param list<array<string,mixed>> $failed
+     * @param array{id:int,ticket_type:string,ticket_url:string} $meta
+     */
+    private function spawnSingleMeta(
+        string $php,
+        string $think,
+        string $root,
+        array $meta,
+        string $source,
+        array &$queued,
+        array &$failed
+    ): void {
+        $ticketId = (int) $meta['id'];
+        if ($this->spawnCli($php, $think, $root, $ticketId, $source)) {
+            $queued[] = $this->buildQueuedEntry($meta, '', 'parallel');
+            return;
+        }
+
+        $failed[] = $this->buildDispatchEntry(
+            $ticketId,
+            (string) $meta['ticket_type'],
+            (string) $meta['ticket_url'],
+            'CLI 投递失败'
+        );
+    }
+
+    /**
+     * @param array{id:int,ticket_type:string,ticket_url:string} $meta
+     * @return array<string,mixed>
+     */
+    private function buildQueuedEntry(array $meta, string $sessionKey, string $mode): array
+    {
+        return [
+            'ticketId'   => (int) $meta['id'],
+            'ticketType' => (string) $meta['ticket_type'],
+            'ticketUrl'  => (string) $meta['ticket_url'],
+            'sessionKey' => $sessionKey,
+            'mode'       => $mode,
+            'dispatched' => true,
+        ];
+    }
+
+    /**
+     * @return array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}
+     */
+    private function buildDispatchEntry(int $ticketId, string $ticketType, string $ticketUrl, string $reason): array
+    {
+        return [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+        ];
+    }
+
+    /**
+     * @param int[] $ticketIds
+     * @return list<array{id:int,ticket_type:string,ticket_url:string}>
+     */
+    private function loadTicketMetaList(array $ticketIds): array
+    {
+        $ids = [];
+        foreach ($ticketIds as $rawId) {
+            $ticketId = (int) $rawId;
+            if ($ticketId > 0) {
+                $ids[] = $ticketId;
+            }
+        }
+        if ($ids === []) {
+            return [];
+        }
+
+        $rows = Db::name('split_ticket')
+            ->where('id', 'in', $ids)
+            ->field('id,ticket_type,ticket_url,manual_manage')
+            ->select();
+
+        $list = [];
+        foreach ($rows as $row) {
+            $list[] = [
+                'id'             => (int) $row['id'],
+                'ticket_type'    => (string) ($row['ticket_type'] ?? ''),
+                'ticket_url'     => (string) ($row['ticket_url'] ?? ''),
+                'manual_manage'  => (int) ($row['manual_manage'] ?? 0),
+            ];
+        }
+
+        return $list;
+    }
+
+    /**
+     * @param array<string,mixed>|object $ticket
+     * @return array{id:int,ticket_type:string,ticket_url:string}|null
+     */
+    private function normalizeTicketMeta($ticket): ?array
+    {
+        if (is_object($ticket) && method_exists($ticket, 'toArray')) {
+            $ticket = $ticket->toArray();
+        }
+        if (!is_array($ticket)) {
+            return null;
+        }
+        $ticketId = (int) ($ticket['id'] ?? 0);
+        if ($ticketId <= 0) {
+            return null;
+        }
+
+        return [
+            'id'          => $ticketId,
+            'ticket_type' => (string) ($ticket['ticket_type'] ?? ''),
+            'ticket_url'  => (string) ($ticket['ticket_url'] ?? ''),
+        ];
+    }
+
+    /**
+     * 后台启动 split:sync-tickets CLI（单工单，独立进程）
+     */
+    private function spawnCli(string $php, string $think, string $root, int $ticketId, string $source): bool
+    {
+        $logDir = $this->resolveLogDir();
+        $logFile = $logDir . 'cli_' . $ticketId . '_' . date('YmdHis') . '.log';
+
+        $syncMode = $this->normalizeSyncModeForCli($source);
+        $inner = sprintf(
+            '%s %s split:sync-tickets --ticket=%d --mode=%s >> %s 2>&1',
+            escapeshellarg($php),
+            escapeshellarg($think),
+            $ticketId,
+            $syncMode,
+            escapeshellarg($logFile)
+        );
+
+        return $this->runBackgroundCommand($root, $inner, $ticketId, $source . '-parallel');
+    }
+
+    /**
+     * 同一 sessionKey 内串行执行多个 CLI（单 nohup 子 shell）
+     *
+     * @param int[] $ticketIds
+     */
+    private function spawnCliSequential(string $php, string $think, string $root, array $ticketIds, string $source): bool
+    {
+        if ($ticketIds === []) {
+            return false;
+        }
+
+        $logDir = $this->resolveLogDir();
+        $parts = [];
+        foreach ($ticketIds as $ticketId) {
+            $ticketId = (int) $ticketId;
+            if ($ticketId <= 0) {
+                continue;
+            }
+            $logFile = $logDir . 'cli_' . $ticketId . '_' . date('YmdHis') . '.log';
+            $syncMode = $this->normalizeSyncModeForCli($source);
+            $parts[] = sprintf(
+                '%s %s split:sync-tickets --ticket=%d --mode=%s >> %s 2>&1',
+                escapeshellarg($php),
+                escapeshellarg($think),
+                $ticketId,
+                $syncMode,
+                escapeshellarg($logFile)
+            );
+        }
+        if ($parts === []) {
+            return false;
+        }
+
+        $inner = implode('; ', $parts);
+
+        return $this->runBackgroundCommand($root, $inner, $ticketIds, $source . '-node-serial');
+    }
+
+    /**
+     * @param int|int[] $ticketRef 日志用 ticketId 或 ID 列表
+     */
+    private function runBackgroundCommand(string $root, string $inner, $ticketRef, string $mode): bool
+    {
+        if ($this->isWindows()) {
+            $command = sprintf('start /B cmd /C %s', $inner);
+        } else {
+            $command = sprintf('cd %s && nohup bash -c %s &', escapeshellarg($root), escapeshellarg($inner));
+        }
+
+        if ($this->canUseExec()) {
+            @exec($command, $output, $exitCode);
+            SplitTicketSyncLogger::log('dispatch', 'cli spawn exec', [
+                'ticketRef' => $ticketRef,
+                'mode'      => $mode,
+                'command'   => $command,
+                'exitCode'  => $exitCode,
+            ]);
+            return true;
+        }
+
+        if ($this->canUseShellExec()) {
+            @shell_exec($command);
+            SplitTicketSyncLogger::log('dispatch', 'cli spawn shell_exec', [
+                'ticketRef' => $ticketRef,
+                'mode'      => $mode,
+                'command'   => $command,
+            ]);
+            return true;
+        }
+
+        SplitTicketSyncLogger::log('dispatch', 'cli spawn failed: exec disabled', [
+            'ticketRef' => $ticketRef,
+            'mode'      => $mode,
+        ]);
+
+        return false;
+    }
+
+    private function resolvePhpBinary(): string
+    {
+        if (method_exists(SplitSyncConfigService::class, 'getCliPhpBinary')) {
+            return SplitSyncConfigService::getCliPhpBinary();
+        }
+
+        return $this->resolvePhpBinaryFallback();
+    }
+
+    /**
+     * 当 SplitSyncConfigService 未部署 getCliPhpBinary 时的兜底解析
+     */
+    private function resolvePhpBinaryFallback(): string
+    {
+        if (defined('PHP_BINDIR') && PHP_BINDIR !== '') {
+            $candidate = rtrim(PHP_BINDIR, '/\\') . DIRECTORY_SEPARATOR . 'php';
+            if ($this->isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+        foreach (['/usr/bin/php', '/usr/local/bin/php'] as $candidate) {
+            if ($this->isUsableCliPhp($candidate)) {
+                return $candidate;
+            }
+        }
+        return 'php';
+    }
+
+    private function isUsableCliPhp(string $path): bool
+    {
+        if (stripos($path, 'fpm') !== false) {
+            return false;
+        }
+        if ($path === 'php') {
+            return true;
+        }
+        return is_file($path) && is_executable($path);
+    }
+
+    private function resolveThinkScript(): string
+    {
+        $root = $this->resolveRootPath();
+        return rtrim($root, '/\\') . DIRECTORY_SEPARATOR . 'think';
+    }
+
+    private function resolveRootPath(): string
+    {
+        if (defined('ROOT_PATH') && ROOT_PATH !== '') {
+            return rtrim(ROOT_PATH, '/\\') . DIRECTORY_SEPARATOR;
+        }
+
+        return rtrim(dirname(__DIR__, 3), '/\\') . DIRECTORY_SEPARATOR;
+    }
+
+    private function resolveLogDir(): string
+    {
+        $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : ($this->resolveRootPath() . 'runtime' . DIRECTORY_SEPARATOR);
+        $dir = rtrim($runtime, '/\\') . DIRECTORY_SEPARATOR . 'split_ticket_sync' . DIRECTORY_SEPARATOR;
+        if (!is_dir($dir)) {
+            @mkdir($dir, 0755, true);
+        }
+
+        return $dir;
+    }
+
+    private function isWindows(): bool
+    {
+        return strtoupper(substr(PHP_OS, 0, 3)) === 'WIN';
+    }
+
+    /**
+     * @return string[]
+     */
+    private function disabledFunctions(): array
+    {
+        $raw = (string) ini_get('disable_functions');
+        if ($raw === '') {
+            return [];
+        }
+
+        return array_filter(array_map('trim', explode(',', $raw)));
+    }
+
+    private function canUseExec(): bool
+    {
+        return function_exists('exec') && !in_array('exec', $this->disabledFunctions(), true);
+    }
+
+    private function canUseShellExec(): bool
+    {
+        return function_exists('shell_exec') && !in_array('shell_exec', $this->disabledFunctions(), true);
+    }
+
+    /**
+     * 投递 CLI 时携带 --mode，供 sync_success_mode 区分自动/手动
+     */
+    private function normalizeSyncModeForCli(string $source): string
+    {
+        return in_array($source, ['auto', 'manual'], true) ? $source : 'manual';
+    }
+}

patches/application/common/service/SplitTicketSyncFailRetryService.php

@@ -0,0 +1,168 @@
+<?php
+
+declare(strict_types=1);
+
+namespace app\common\service;
+
+use app\admin\model\split\Ticket;
+
+/**
+ * 工单同步失败分阶段重试状态机
+ *
+ * 达连续失败阈值后按配置时间点（相对锚点的绝对分钟偏移）自动重试；
+ * 任一次成功则清零恢复常态，全部失败则永久终止自动同步。
+ */
+class SplitTicketSyncFailRetryService
+{
+    /**
+     * 是否已永久终止自动同步（重试时间点已全部用尽）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function isPermanentlyStopped($ticket): bool
+    {
+        return (int) ($this->readField($ticket, 'sync_auto_sync_stopped') ?? 0) === 1;
+    }
+
+    /**
+     * 是否处于失败重试等待/重试周期内（未永久终止）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function isInRetryMode($ticket): bool
+    {
+        if ($this->isPermanentlyStopped($ticket)) {
+            return false;
+        }
+
+        return (int) ($this->readField($ticket, 'sync_fail_pause_at') ?? 0) > 0;
+    }
+
+    /**
+     * 首次达失败阈值时进入重试态（工单保持 normal，不关单）
+     *
+     * @return array<string, mixed> 需合并进 save 的字段；无变更时返回空数组
+     */
+    public function enterRetryIfNeeded(Ticket $ticket, int $failCount, int $threshold): array
+    {
+        if ($failCount < $threshold || !SplitSyncConfigService::hasFailRetrySchedule()) {
+            return [];
+        }
+        if ($this->isInRetryMode($ticket)) {
+            return [];
+        }
+
+        return [
+            'sync_fail_pause_at'      => time(),
+            'sync_fail_retry_index'   => 0,
+            'sync_auto_sync_stopped'  => 0,
+        ];
+    }
+
+    /**
+     * 计划内重试失败后递进索引；用尽全部时间点后标记永久终止
+     *
+     * @return array<string, mixed>
+     */
+    public function onRetryFailure(Ticket $ticket): array
+    {
+        $schedule = SplitSyncConfigService::getFailRetryMinutes();
+        $index = (int) ($ticket['sync_fail_retry_index'] ?? 0) + 1;
+        $update = ['sync_fail_retry_index' => $index];
+
+        if ($index >= count($schedule)) {
+            $update['sync_auto_sync_stopped'] = 1;
+        }
+
+        return $update;
+    }
+
+    /**
+     * 同步成功时清零失败计数与重试相关字段
+     *
+     * @return array<string, mixed>
+     */
+    public function clearOnSuccessFields(): array
+    {
+        return [
+            'sync_fail_count'         => 0,
+            'sync_fail_pause_at'      => null,
+            'sync_fail_retry_index'   => 0,
+            'sync_auto_sync_stopped'  => 0,
+        ];
+    }
+
+    /**
+     * Cron 自动重试是否已到点；未到点返回 skip 原因，到点返回 null（允许执行）
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function shouldAllowAutoRetry($ticket, ?int $now = null): ?string
+    {
+        if (!$this->isInRetryMode($ticket)) {
+            return null;
+        }
+        if ($this->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        $nextAt = $this->getNextRetryAt($ticket);
+        if ($nextAt === null) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        $now = $now ?? time();
+        if ($now < $nextAt) {
+            $attempt = (int) ($this->readField($ticket, 'sync_fail_retry_index') ?? 0) + 1;
+
+            return sprintf(
+                '失败重试等待中，将于 %s 进行第 %d 次重试',
+                date('Y-m-d H:i:s', $nextAt),
+                $attempt
+            );
+        }
+
+        return null;
+    }
+
+    /**
+     * 下一次计划重试的 Unix 时间戳；无待重试时返回 null
+     *
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    public function getNextRetryAt($ticket): ?int
+    {
+        if (!$this->isInRetryMode($ticket) || $this->isPermanentlyStopped($ticket)) {
+            return null;
+        }
+
+        $schedule = SplitSyncConfigService::getFailRetryMinutes();
+        if ($schedule === []) {
+            return null;
+        }
+
+        $index = (int) ($this->readField($ticket, 'sync_fail_retry_index') ?? 0);
+        if ($index >= count($schedule)) {
+            return null;
+        }
+
+        $pauseAt = (int) ($this->readField($ticket, 'sync_fail_pause_at') ?? 0);
+        if ($pauseAt <= 0) {
+            return null;
+        }
+
+        return $pauseAt + $schedule[$index] * 60;
+    }
+
+    /**
+     * @param Ticket|array<string, mixed> $ticket
+     */
+    private function readField($ticket, string $field)
+    {
+        if ($ticket instanceof Ticket) {
+            return $ticket->getData($field) ?? ($ticket[$field] ?? null);
+        }
+
+        return $ticket[$field] ?? null;
+    }
+}

patches/application/common/service/SplitTicketSyncLockService.php

@@ -43,6 +43,20 @@ class SplitTicketSyncLockService
         }
     }
 
+    /**
+     * 工单是否处于同步中（锁文件存在且未过期）
+     */
+    public function isLocked(int $ticketId): bool
+    {
+        $path = $this->lockPath($ticketId);
+        if ($this->isStaleLock($path)) {
+            @unlink($path);
+            return false;
+        }
+
+        return is_file($path);
+    }
+
     private function lockPath(int $ticketId): string
     {
         $runtime = defined('RUNTIME_PATH') ? RUNTIME_PATH : (dirname(__DIR__, 3) . '/runtime/');

patches/application/common/service/SplitTicketSyncLogger.php

@@ -7,7 +7,9 @@ namespace app\common\service;
 use think\Config;
 
 /**
- * 工单云控同步调试日志（仅 app_debug=true 时写入 runtime/log/split_sync.log）
+ * 工单云控同步日志
+ * - logCron：定时任务汇总，app_debug 关闭时也写入 runtime/log/split_sync.log
+ * - log：详细调试日志，仅 app_debug=true 时写入
  */
 class SplitTicketSyncLogger
 {
@@ -36,6 +38,18 @@ class SplitTicketSyncLogger
     }
 
     /**
+     * 定时任务汇总日志（始终写入）
+     *
+     * @param array<string, mixed> $context
+     */
+    public static function logCron(string $message, array $context = []): void
+    {
+        self::writeLine('cron', $message, $context);
+    }
+
+    /**
+     * 详细调试日志（仅 app_debug=true）
+     *
      * @param array<string, mixed> $context
      */
     public static function log(string $stage, string $message, array $context = []): void
@@ -43,7 +57,14 @@ class SplitTicketSyncLogger
         if (!self::isEnabled()) {
             return;
         }
+        self::writeLine($stage, $message, $context);
+    }
 
+    /**
+     * @param array<string, mixed> $context
+     */
+    private static function writeLine(string $stage, string $message, array $context = []): void
+    {
         $context = self::sanitize($context);
         $ctxJson = $context !== [] ? ' ' . json_encode($context, JSON_UNESCAPED_UNICODE) : '';
         $line = sprintf(
@@ -83,8 +104,8 @@ class SplitTicketSyncLogger
                 $out[$key] = self::sanitize($value);
                 continue;
             }
-            if (is_string($value) && mb_strlen($value) > 800) {
+            if (is_string($value) && mb_strlen($value) > 2000) {
-                $out[$key] = mb_substr($value, 0, 800, 'UTF-8') . '...(truncated)';
+                $out[$key] = mb_substr($value, 0, 2000, 'UTF-8') . '...(truncated)';
                 continue;
             }
             $out[$key] = $value;

patches/application/common/service/SplitTicketSyncService.php

@@ -5,6 +5,7 @@ declare(strict_types=1);
 namespace app\common\service;
 
 use app\admin\model\split\Ticket;
+use app\common\library\scrm\AntiBotConfigBuilder;
 use app\common\library\scrm\UnifiedScrmData;
 use think\Db;
 use think\Exception;
@@ -20,20 +21,27 @@ class SplitTicketSyncService
 
     private SplitTicketSyncLockService $lockService;
 
+    private SplitTicketSyncDispatchService $dispatchService;
+
+    private SplitTicketSyncFailRetryService $failRetryService;
+
     public function __construct()
     {
         $this->numberSync = new SplitTicketNumberSyncService();
         $this->ruleService = new SplitTicketRuleService();
         $this->lockService = new SplitTicketSyncLockService();
+        $this->dispatchService = new SplitTicketSyncDispatchService();
+        $this->failRetryService = new SplitTicketSyncFailRetryService();
     }
 
     /**
      * 同步单条工单
      *
      * @param bool   $dueValidated 为 true 时跳过 shouldSkip（由 syncDueTickets 预筛后传入）
+     * @param string $syncMode     auto=定时自动 manual=手动触发
      * @return array{success:bool,message:string,skipped?:bool}
      */
-    public function syncOne(int $ticketId, bool $force = false, bool $dueValidated = false): array
+    public function syncOne(int $ticketId, bool $force = false, bool $dueValidated = false, string $syncMode = 'manual'): array
     {
         $ticket = Ticket::get($ticketId);
         if (!$ticket) {
@@ -44,13 +52,21 @@ class SplitTicketSyncService
         SplitTicketSyncLogger::setTicketContext($ticketId, (string) $ticket['ticket_type']);
         SplitTicketSyncLogger::log('sync', 'syncOne start', [
             'force'         => $force,
+            'syncMode'      => $syncMode,
             'status'        => (string) $ticket['status'],
+            'manualManage'  => (int) ($ticket['manual_manage'] ?? 0),
             'syncFailCount' => (int) ($ticket['sync_fail_count'] ?? 0),
             'syncTime'      => (int) ($ticket['sync_time'] ?? 0),
             'pageUrl'       => (string) $ticket['ticket_url'],
             'nodeHost'      => SplitSyncConfigService::getNodeHost(),
         ]);
 
+        if ($this->ruleService->isManuallyClosed($ticket)) {
+            SplitTicketSyncLogger::log('sync', 'skipped', ['reason' => '工单已手动关闭']);
+            SplitTicketSyncLogger::clearTicketContext();
+            return ['success' => false, 'message' => '工单已手动关闭，暂停同步', 'skipped' => true];
+        }
+
         if (!$force && !$dueValidated) {
             $skip = $this->shouldSkip($ticket);
             if ($skip !== null) {
@@ -67,7 +83,7 @@ class SplitTicketSyncService
         }
 
         try {
-            $result = $this->doSync($ticket);
+            $result = $this->doSync($ticket, $syncMode);
             SplitTicketSyncLogger::log('sync', 'syncOne end', $result);
             return $result;
         } finally {
@@ -77,72 +93,411 @@ class SplitTicketSyncService
     }
 
     /**
-     * 扫描到期工单并同步（限流 + Node 队列感知）
+     * 扫描到期工单并同步（直连 PHP 与 Node 双通道）
      */
     public function syncDueTickets(): int
     {
-        $maxPerRun = SplitSyncConfigService::getMaxTicketsPerCronRun();
         $autoSyncTypes = $this->resolveAutoSyncTicketTypes();
         if ($autoSyncTypes === []) {
-            SplitTicketSyncLogger::log('cron', 'scan skip', ['reason' => 'no auto-sync ticket types']);
+            SplitTicketSyncLogger::logCron('scan skip', ['reason' => 'no auto-sync ticket types']);
-            return 0;
-        }
-
-        if (!SplitNodeHealthService::canAcceptWork()) {
-            SplitTicketSyncLogger::log('cron', 'scan skip', [
-                'reason' => 'node queue busy',
-                'queue'  => SplitNodeHealthService::getQueueSnapshot(),
-            ]);
             return 0;
         }
 
         $failThreshold = SplitSyncConfigService::getFailPauseThreshold();
-        $query = Ticket::where('status', 'normal')->whereIn('ticket_type', $autoSyncTypes);
+        $directTypes = array_values(array_intersect(
-        if ($failThreshold > 0) {
+            $autoSyncTypes,
-            $query->where('sync_fail_count', '<', $failThreshold);
+            SplitScrmSpiderFactory::listDirectSyncTypes()
-        }
+        ));
-        // 多取候选：间隔过滤在 PHP 完成，优先同步最久未更新的工单
+        $nodeTypes = array_values(array_intersect(
-        $list = $query->order('sync_time', 'asc')->order('id', 'asc')
+            $autoSyncTypes,
-            ->limit($maxPerRun * 5)
+            SplitScrmSpiderFactory::listNodeSyncTypes()
-            ->select();
+        ));
 
-        SplitTicketSyncLogger::log('cron', 'scan start', [
+        SplitTicketSyncLogger::logCron('scan start', [
-            'candidateCount' => count($list),
-            'maxPerRun'      => $maxPerRun,
             'autoSyncTypes' => $autoSyncTypes,
+            'directTypes'   => $directTypes,
+            'nodeTypes'     => $nodeTypes,
+            'failThreshold' => $failThreshold,
             'nodeQueue'     => SplitNodeHealthService::getQueueSnapshot(),
         ]);
 
-        $count = 0;
+        $directResult = $this->runDirectCronChannel($directTypes, $failThreshold);
+        $nodeResult = $this->runNodeCronChannel($nodeTypes, $failThreshold);
+
+        $processedCount = $directResult['processedCount'] + $nodeResult['processedCount'];
+        $processed = array_merge($directResult['processed'], $nodeResult['processed']);
+        $skipped = array_merge($directResult['skipped'], $nodeResult['skipped']);
+        $candidateIds = array_merge($directResult['candidateIds'], $nodeResult['candidateIds']);
+        $openNotSynced = $this->buildOpenNotSyncedAudit(
+            $autoSyncTypes,
+            $failThreshold,
+            SplitSyncConfigService::getMaxTicketsPerCronRun(),
+            $candidateIds,
+            $processed,
+            $skipped,
+            $nodeResult['stoppedByNodeBusy']
+        );
+
+        $successCount = count(array_filter($processed, static function (array $row): bool {
+            return !empty($row['dispatched']);
+        }));
+        $failedCount = count($processed) - $successCount;
+
+        SplitTicketSyncLogger::logCron('scan end', [
+            'processedCount' => $processedCount,
+            'successCount'   => $successCount,
+            'failedCount'    => $failedCount,
+            'skippedCount'   => count($skipped),
+            'directChannel'  => $directResult['summary'],
+            'nodeChannel'    => $nodeResult['summary'],
+            'processed'      => $processed,
+            'skipped'        => $skipped,
+            'openNotSynced'  => $openNotSynced,
+        ]);
+        SplitTicketSyncLogger::log('cron', 'scan end', [
+            'processedCount' => $processedCount,
+            'successCount'   => $successCount,
+            'failedCount'    => $failedCount,
+        ]);
+
+        return $processedCount;
+    }
+
+    /**
+     * 直连 PHP 通道：挑选到期工单并投递后台 CLI，不占 Node 名额
+     *
+     * @param list<string> $directTypes
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>
+     * }
+     */
+    private function runDirectCronChannel(array $directTypes, int $failThreshold): array
+    {
+        if ($directTypes === []) {
+            return $this->emptyCronChannelResult('direct');
+        }
+
+        $list = $this->loadOpenTicketsForTypes($directTypes, $failThreshold, 0);
+        $candidateIds = $this->extractTicketIds($list);
+
+        /** @var list<array<string,mixed>> $dueList */
+        $dueList = [];
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+
         foreach ($list as $ticket) {
-            if ($count >= $maxPerRun) {
+            $ticketId = (int) $ticket['id'];
-                break;
+            $ticketType = (string) $ticket['ticket_type'];
+            $ticketUrl = (string) $ticket['ticket_url'];
+
+            $skip = $this->shouldSkip($ticket);
+            if ($skip !== null) {
+                $skipped[] = $this->buildCronTicketEntry($ticketId, $ticketType, $ticketUrl, $skip);
+                $this->logCronCandidateSkipped($ticketId, $ticketType, $ticketUrl, $skip, 'direct');
+                continue;
+            }
+            $dueList[] = $ticket;
+        }
+
+        SplitTicketSyncLogger::logCron('direct channel start', [
+            'types'          => $directTypes,
+            'candidateCount' => count($list),
+            'dueCount'       => count($dueList),
+        ]);
+
+        $dispatchResult = $this->dispatchService->dispatchAuto($dueList);
+        $skipped = array_merge($skipped, $this->mapDispatchSkippedToCron($dispatchResult['skipped']));
+        $failed = $this->mapDispatchFailedToCron($dispatchResult['failed']);
+
+        foreach ($failed as $row) {
+            $skipped[] = $row;
+            $this->logCronCandidateSkipped(
+                (int) $row['ticketId'],
+                (string) $row['ticketType'],
+                (string) $row['ticketUrl'],
+                (string) $row['reason'],
+                'direct'
+            );
+        }
+
+        /** @var list<array<string,mixed>> $processed */
+        $processed = [];
+        foreach ($dispatchResult['queued'] as $row) {
+            $processed[] = [
+                'ticketId'   => (int) ($row['ticketId'] ?? 0),
+                'ticketType' => (string) ($row['ticketType'] ?? ''),
+                'ticketUrl'  => (string) ($row['ticketUrl'] ?? ''),
+                'channel'    => 'direct',
+                'dispatched' => true,
+                'message'    => '已投递后台同步',
+            ];
+        }
+
+        return [
+            'processedCount' => count($processed),
+            'processed'      => $processed,
+            'skipped'        => $skipped,
+            'candidateIds'   => $candidateIds,
+            'summary'        => [
+                'channel'        => 'direct',
+                'processedCount' => count($processed),
+                'skippedCount'   => count($skipped),
+                'dispatchMode'   => 'async-cli',
+            ],
+            'stoppedByNodeBusy' => false,
+        ];
+    }
+
+    /**
+     * Node 通道：限流 + 类型公平轮转 + 异步 CLI 投递
+     *
+     * @param list<string> $nodeTypes
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function runNodeCronChannel(array $nodeTypes, int $failThreshold): array
+    {
+        if ($nodeTypes === []) {
+            return $this->emptyCronChannelResult('node');
+        }
+
+        $maxPerRun = SplitSyncConfigService::getMaxTicketsPerCronRun();
+        $poolMultiplier = SplitSyncConfigService::getNodeCandidatePoolMultiplier();
+        $candidateLimit = $maxPerRun * $poolMultiplier;
+
+        $pool = $this->loadOpenTicketsForTypes($nodeTypes, $failThreshold, $candidateLimit);
+        $candidateIds = $this->extractTicketIds($pool);
+        $duePool = [];
+        foreach ($pool as $ticket) {
+            if ($this->shouldSkip($ticket) === null) {
+                $duePool[] = $ticket;
+            }
+        }
+        $picked = $this->pickFairNodeTickets($duePool, $maxPerRun);
+        $picked = $this->sortTicketsBySessionKey($picked);
+        $pickedIdMap = array_fill_keys($this->extractTicketIds($picked), true);
+
+        SplitTicketSyncLogger::logCron('node channel start', [
+            'types'          => $nodeTypes,
+            'maxPerRun'      => $maxPerRun,
+            'poolCount'      => count($pool),
+            'dueCount'       => count($duePool),
+            'pickedCount'    => count($picked),
+            'nodeQueue'      => SplitNodeHealthService::getQueueSnapshot(),
+            'dispatchMode'   => 'async-cli',
+        ]);
+
+        /** @var list<array<string,mixed>> $skipped */
+        $skipped = [];
+        foreach ($pool as $ticket) {
+            $ticketId = (int) $ticket['id'];
+            if (isset($pickedIdMap[$ticketId])) {
+                continue;
             }
             $skip = $this->shouldSkip($ticket);
             if ($skip !== null) {
-                SplitTicketSyncLogger::log('cron', 'candidate skipped', [
-                    'ticketId'   => (int) $ticket['id'],
-                    'ticketType' => (string) $ticket['ticket_type'],
-                    'reason'     => $skip,
-                ]);
                 continue;
             }
-            if (!SplitNodeHealthService::canAcceptWork()) {
+            $skipped[] = $this->buildCronTicketEntry(
-                SplitTicketSyncLogger::log('cron', 'node busy, stop batch', [
+                $ticketId,
-                    'processed' => $count,
+                (string) $ticket['ticket_type'],
-                    'queue'     => SplitNodeHealthService::getQueueSnapshot(),
+                (string) $ticket['ticket_url'],
-                ]);
+                sprintf('未进入本轮 Node 候选(前%d条到期工单公平轮转)', $candidateLimit)
-                break;
+            );
-            }
-            $result = $this->syncOne((int) $ticket['id'], false, true);
-            if (!empty($result['skipped'])) {
-                continue;
-            }
-            $count++;
         }
 
-        SplitTicketSyncLogger::log('cron', 'scan end', ['processedCount' => $count]);
+        $dispatchResult = $this->dispatchService->dispatchAuto($picked);
-        return $count;
+        $skipped = array_merge($skipped, $this->mapDispatchSkippedToCron($dispatchResult['skipped']));
+        $failed = $this->mapDispatchFailedToCron($dispatchResult['failed']);
+
+        foreach ($failed as $row) {
+            $skipped[] = $row;
+            $this->logCronCandidateSkipped(
+                (int) $row['ticketId'],
+                (string) $row['ticketType'],
+                (string) $row['ticketUrl'],
+                (string) $row['reason'],
+                'node'
+            );
+        }
+
+        /** @var list<array<string,mixed>> $processed */
+        $processed = [];
+        foreach ($dispatchResult['queued'] as $row) {
+            $processed[] = [
+                'ticketId'   => (int) ($row['ticketId'] ?? 0),
+                'ticketType' => (string) ($row['ticketType'] ?? ''),
+                'ticketUrl'  => (string) ($row['ticketUrl'] ?? ''),
+                'sessionKey' => (string) ($row['sessionKey'] ?? ''),
+                'channel'    => 'node',
+                'dispatched' => true,
+                'message'    => '已投递后台同步',
+            ];
+        }
+
+        return [
+            'processedCount'    => count($processed),
+            'processed'         => $processed,
+            'skipped'           => $skipped,
+            'candidateIds'      => $candidateIds,
+            'summary'           => [
+                'channel'        => 'node',
+                'processedCount' => count($processed),
+                'skippedCount'   => count($skipped),
+                'maxPerRun'      => $maxPerRun,
+                'dispatchMode'   => 'async-cli',
+            ],
+            'stoppedByNodeBusy' => $dispatchResult['stoppedByNodeBusy'],
+        ];
+    }
+
+    /**
+     * @param list<array<string,mixed>> $rows
+     * @return list<array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}>
+     */
+    private function mapDispatchSkippedToCron(array $rows): array
+    {
+        $result = [];
+        foreach ($rows as $row) {
+            $result[] = $this->buildCronTicketEntry(
+                (int) ($row['ticketId'] ?? 0),
+                (string) ($row['ticketType'] ?? ''),
+                (string) ($row['ticketUrl'] ?? ''),
+                (string) ($row['reason'] ?? '已跳过')
+            );
+        }
+
+        return $result;
+    }
+
+    /**
+     * @param list<array<string,mixed>> $rows
+     * @return list<array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}>
+     */
+    private function mapDispatchFailedToCron(array $rows): array
+    {
+        return $this->mapDispatchSkippedToCron($rows);
+    }
+
+    /**
+     * @param list<string> $types
+     * @return list<Ticket>
+     */
+    private function loadOpenTicketsForTypes(array $types, int $failThreshold, int $limit): array
+    {
+        if ($types === []) {
+            return [];
+        }
+
+        $query = Ticket::where('status', 'normal')
+            ->where('manual_manage', 0)
+            ->whereIn('ticket_type', $types);
+        if ($failThreshold > 0) {
+            $query->where(function ($query) use ($failThreshold): void {
+                $query->where('sync_fail_count', '<', $failThreshold)
+                    ->whereOr(function ($query): void {
+                        $query->where('sync_fail_pause_at', '>', 0)
+                            ->where('sync_auto_sync_stopped', 0);
+                    });
+            });
+        }
+        $query->order('sync_time', 'asc')->order('id', 'asc');
+        if ($limit > 0) {
+            $query->limit($limit);
+        }
+
+        $list = $query->select();
+        return $list instanceof \think\Collection ? $list->all() : (array) $list;
+    }
+
+    /**
+     * Node 通道：按工单类型公平轮转选取（每轮每类型优先取 1 条）
+     *
+     * @param list<Ticket> $dueTickets
+     * @return list<Ticket>
+     */
+    private function pickFairNodeTickets(array $dueTickets, int $maxPerRun): array
+    {
+        if ($dueTickets === [] || $maxPerRun <= 0) {
+            return [];
+        }
+
+        /** @var array<string, list<Ticket>> $byType */
+        $byType = [];
+        foreach ($dueTickets as $ticket) {
+            $type = (string) $ticket['ticket_type'];
+            $byType[$type][] = $ticket;
+        }
+
+        $typeKeys = array_keys($byType);
+        sort($typeKeys, SORT_STRING);
+
+        /** @var list<Ticket> $picked */
+        $picked = [];
+        while (count($picked) < $maxPerRun) {
+            $added = false;
+            foreach ($typeKeys as $type) {
+                if (count($picked) >= $maxPerRun) {
+                    break;
+                }
+                if ($byType[$type] === []) {
+                    continue;
+                }
+                $picked[] = array_shift($byType[$type]);
+                $added = true;
+            }
+            if (!$added) {
+                break;
+            }
+        }
+
+        return $picked;
+    }
+
+    /**
+     * @param list<Ticket|array<string,mixed>> $list
+     * @return list<int>
+     */
+    private function extractTicketIds(array $list): array
+    {
+        $ids = [];
+        foreach ($list as $row) {
+            $ids[] = (int) (is_array($row) ? ($row['id'] ?? 0) : ($row['id'] ?? 0));
+        }
+
+        return $ids;
+    }
+
+    /**
+     * @return array{
+     *   processedCount:int,
+     *   processed:list<array<string,mixed>>,
+     *   skipped:list<array<string,mixed>>,
+     *   candidateIds:list<int>,
+     *   summary:array<string,mixed>,
+     *   stoppedByNodeBusy:bool
+     * }
+     */
+    private function emptyCronChannelResult(string $channel): array
+    {
+        return [
+            'processedCount'    => 0,
+            'processed'         => [],
+            'skipped'           => [],
+            'candidateIds'      => [],
+            'summary'           => ['channel' => $channel, 'processedCount' => 0, 'skippedCount' => 0],
+            'stoppedByNodeBusy' => false,
+        ];
     }
 
     /**
@@ -164,8 +519,17 @@ class SplitTicketSyncService
     /**
      * @return array{success:bool,message:string}
      */
-    private function doSync(Ticket $ticket): array
+    private function doSync(Ticket $ticket, string $syncMode): array
     {
+        $freshTicket = Ticket::get((int) $ticket['id']);
+        if (!$freshTicket) {
+            return ['success' => false, 'message' => '工单不存在', 'skipped' => true];
+        }
+        if ($this->ruleService->isManuallyClosed($freshTicket)) {
+            return ['success' => false, 'message' => '工单已手动关闭，暂停同步', 'skipped' => true];
+        }
+        $ticket = $freshTicket;
+
         $ticketType = (string) $ticket['ticket_type'];
         $pageUrl = trim((string) $ticket['ticket_url']);
         if ($pageUrl === '') {
@@ -211,9 +575,9 @@ class SplitTicketSyncService
             $freshTicket = Ticket::get((int) $ticket['id']) ?: $ticket;
             if ((string) $freshTicket['status'] === 'hidden') {
                 $this->ruleService->cascadeTicketClosedToNumbers($freshTicket);
-            }
+            } else {
-            // 号码开关最后统一由 applyNumberRules 判定（单号上限/下号比率/云控在线）
                 $this->ruleService->applyNumberRules($freshTicket);
+            }
             $ticket = $freshTicket;
 
             $inboundCount = $this->numberSync->sumInboundForTicket($ticket);
@@ -232,13 +596,13 @@ class SplitTicketSyncService
                 'speed_snapshot_time'  => $speed['snapshot_time'],
             ];
 
-            $this->applySyncResult($ticket, $payload, true, '');
+            $this->applySyncResult($ticket, $payload, true, '', $syncMode);
             Db::commit();
             SplitTicketSyncLogger::log('sync', 'db commit ok', $payload);
             return ['success' => true, 'message' => '同步成功'];
         } catch (\Throwable $e) {
             Db::rollback();
-            $msg = mb_substr($e->getMessage(), 0, 255, 'UTF-8');
+            $msg = $e->getMessage();
             SplitTicketSyncLogger::log('sync', 'exception', [
                 'type'    => get_class($e),
                 'message' => $msg,
@@ -252,9 +616,33 @@ class SplitTicketSyncService
 
     private function shouldSkip(Ticket $ticket): ?string
     {
+        if ($this->ruleService->isManuallyClosed($ticket)) {
+            return '工单已手动关闭，暂停同步';
+        }
         if ((string) $ticket['status'] === 'hidden') {
             return '工单已关闭';
         }
+
+        if ($this->failRetryService->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $retrySkip = $this->failRetryService->shouldAllowAutoRetry($ticket);
+            if ($retrySkip !== null) {
+                return $retrySkip;
+            }
+            if (!SplitScrmSpiderFactory::isSupported((string) $ticket['ticket_type'])) {
+                return '工单类型尚未实现';
+            }
+            $interval = SplitSyncConfigService::getIntervalMinutes((string) $ticket['ticket_type']);
+            if ($interval <= 0) {
+                return '该类型未配置自动同步周期';
+            }
+
+            return null;
+        }
+
         $failThreshold = SplitSyncConfigService::getFailPauseThreshold();
         if ($failThreshold > 0 && (int) ($ticket['sync_fail_count'] ?? 0) >= $failThreshold) {
             return sprintf('连续同步失败超过%d次已暂停', $failThreshold);
@@ -282,8 +670,9 @@ class SplitTicketSyncService
     /**
      * @param array<string, mixed> $payload
      */
-    public function applySyncResult(Ticket $ticket, array $payload, bool $success, string $message = ''): void
+    public function applySyncResult(Ticket $ticket, array $payload, bool $success, string $message = '', string $syncMode = 'manual'): void
     {
+        $now = time();
         $data = [
             'complete_count'       => max(0, (int) ($payload['complete_count'] ?? 0)),
             'inbound_count'        => max(0, (int) ($payload['inbound_count'] ?? 0)),
@@ -293,12 +682,17 @@ class SplitTicketSyncService
             'number_banned_count'  => max(0, (int) ($payload['number_banned_count'] ?? 0)),
             'online_count'         => max(0, (int) ($payload['online_count'] ?? 0)),
             'sync_status'          => $success ? 'success' : 'error',
-            'sync_time'            => time(),
+            'sync_time'            => $now,
-            'sync_message'         => $success ? '' : mb_substr($message, 0, 255, 'UTF-8'),
+            'sync_message'         => $success ? '' : $message,
             'sync_fail_count'      => $success ? 0 : ((int) ($ticket['sync_fail_count'] ?? 0) + 1),
             'speed_snapshot_count' => (int) ($payload['speed_snapshot_count'] ?? $ticket['speed_snapshot_count'] ?? 0),
             'speed_snapshot_time'  => (int) ($payload['speed_snapshot_time'] ?? $ticket['speed_snapshot_time'] ?? 0),
         ];
+        if ($success) {
+            $data['sync_success_time'] = $now;
+            $data['sync_success_mode'] = in_array($syncMode, ['auto', 'manual'], true) ? $syncMode : 'manual';
+            $data = array_merge($data, $this->failRetryService->clearOnSuccessFields());
+        }
         if (!$ticket->allowField(array_keys($data))->save($data)) {
             throw new Exception('工单同步结果保存失败');
         }
@@ -313,10 +707,24 @@ class SplitTicketSyncService
         $update = [
             'sync_status'     => 'error',
             'sync_time'       => time(),
-            'sync_message'    => mb_substr($message, 0, 255, 'UTF-8'),
+            'sync_message'    => $message,
             'sync_fail_count' => $failCount,
         ];
-        // 新建工单首次同步失败：立即关闭；已同步过的工单仍按连续失败阈值关闭
+
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $update = array_merge($update, $this->failRetryService->onRetryFailure($ticket));
+            $ticket->save($update);
+
+            return;
+        }
+
+        if ($failThreshold > 0 && $failCount >= $failThreshold && SplitSyncConfigService::hasFailRetrySchedule()) {
+            $update = array_merge($update, $this->failRetryService->enterRetryIfNeeded($ticket, $failCount, $failThreshold));
+            $ticket->save($update);
+
+            return;
+        }
+
         if ($neverSyncedSuccessfully || ($failThreshold > 0 && $failCount >= $failThreshold)) {
             $update['status'] = 'hidden';
         }
@@ -365,4 +773,177 @@ class SplitTicketSyncService
             'snapshot_time'   => $snapshotTime,
         ];
     }
+
+    /**
+     * @return array{ticketId:int,ticketType:string,ticketUrl:string,reason:string}
+     */
+    private function buildCronTicketEntry(int $ticketId, string $ticketType, string $ticketUrl, string $reason): array
+    {
+        return [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+        ];
+    }
+
+    private function logCronCandidateSkipped(int $ticketId, string $ticketType, string $ticketUrl, string $reason, string $channel = 'legacy'): void
+    {
+        $ctx = [
+            'ticketId'   => $ticketId,
+            'ticketType' => $ticketType,
+            'ticketUrl'  => $ticketUrl,
+            'reason'     => $reason,
+            'channel'    => $channel,
+        ];
+        SplitTicketSyncLogger::logCron('candidate skipped', $ctx);
+        SplitTicketSyncLogger::log('cron', 'candidate skipped', $ctx);
+    }
+
+    /**
+     * 开启但未在本轮同步的工单及原因（供 cron 汇总）
+     *
+     * @param list<int> $candidateIds
+     * @param list<array<string, mixed>> $processed
+     * @param list<array<string, mixed>> $skipped
+     * @return list<array<string, mixed>>
+     */
+    private function buildOpenNotSyncedAudit(
+        array $autoSyncTypes,
+        int $failThreshold,
+        int $maxPerRun,
+        array $candidateIds,
+        array $processed,
+        array $skipped,
+        bool $stoppedByNodeBusy
+    ): array {
+        $handledIds = [];
+        foreach ($processed as $row) {
+            $handledIds[(int) ($row['ticketId'] ?? 0)] = true;
+        }
+        foreach ($skipped as $row) {
+            $handledIds[(int) ($row['ticketId'] ?? 0)] = true;
+        }
+        $candidateIdMap = array_fill_keys($candidateIds, true);
+
+        $supportedTypes = SplitScrmSpiderFactory::listSupportedTypes();
+        if ($supportedTypes === []) {
+            return [];
+        }
+
+        $openList = Ticket::where('status', 'normal')
+            ->whereIn('ticket_type', $supportedTypes)
+            ->field('id,ticket_type,ticket_url,sync_fail_count,sync_time,sync_status,sync_fail_pause_at,sync_fail_retry_index,sync_auto_sync_stopped,status,manual_manage')
+            ->select();
+
+        $result = [];
+        foreach ($openList as $ticketRow) {
+            $ticket = $ticketRow instanceof Ticket ? $ticketRow->toArray() : (array) $ticketRow;
+            $ticketId = (int) ($ticket['id'] ?? 0);
+            if ($ticketId <= 0 || isset($handledIds[$ticketId])) {
+                continue;
+            }
+
+            $ticketType = (string) ($ticket['ticket_type'] ?? '');
+            $ticketUrl = (string) ($ticket['ticket_url'] ?? '');
+            $reason = $this->resolveOpenNotSyncedReason(
+                $ticket,
+                $autoSyncTypes,
+                $failThreshold,
+                $maxPerRun,
+                $candidateIdMap,
+                $stoppedByNodeBusy
+            );
+            if ($reason === null) {
+                continue;
+            }
+
+            $result[] = [
+                'ticketId'   => $ticketId,
+                'ticketType' => $ticketType,
+                'ticketUrl'  => $ticketUrl,
+                'reason'     => $reason,
+            ];
+        }
+
+        return $result;
+    }
+
+    /**
+     * @param array<string, mixed> $ticket
+     * @param array<string, bool>  $candidateIdMap
+     */
+    private function resolveOpenNotSyncedReason(
+        array $ticket,
+        array $autoSyncTypes,
+        int $failThreshold,
+        int $maxPerRun,
+        array $candidateIdMap,
+        bool $stoppedByNodeBusy
+    ): ?string {
+        $ticketType = (string) ($ticket['ticket_type'] ?? '');
+        $failCount = (int) ($ticket['sync_fail_count'] ?? 0);
+
+        if ($this->failRetryService->isPermanentlyStopped($ticket)) {
+            return '自动同步已终止（重试已用尽）';
+        }
+        if ($this->failRetryService->isInRetryMode($ticket)) {
+            $retrySkip = $this->failRetryService->shouldAllowAutoRetry($ticket);
+            if ($retrySkip !== null) {
+                return $retrySkip;
+            }
+        }
+        if ($failThreshold > 0 && $failCount >= $failThreshold && !SplitSyncConfigService::hasFailRetrySchedule()) {
+            return sprintf('连续同步失败超过%d次已暂停自动同步', $failThreshold);
+        }
+        if (!in_array($ticketType, $autoSyncTypes, true)) {
+            return '该类型未配置自动同步周期';
+        }
+        if (!isset($candidateIdMap[(int) ($ticket['id'] ?? 0)])) {
+            if (SplitScrmSpiderFactory::requiresNode($ticketType)) {
+                $poolSize = SplitSyncConfigService::getMaxTicketsPerCronRun()
+                    * SplitSyncConfigService::getNodeCandidatePoolMultiplier();
+                return sprintf('未进入本轮 Node 候选(前%d条到期工单公平轮转)', $poolSize);
+            }
+
+            return '直连通道：未到同步周期或本轮已处理';
+        }
+        if ($stoppedByNodeBusy) {
+            return 'Node 队列繁忙，本轮未执行';
+        }
+
+        $skip = $this->shouldSkip(Ticket::get((int) $ticket['id']) ?: new Ticket($ticket));
+        return $skip ?? '未知原因，未进入执行队列';
+    }
+
+    /**
+     * 按 sessionKey（ticketType:host）分组排序，使同域名工单连续执行以命中 Browser 温池
+     *
+     * @param \think\Collection|array<int, Ticket|array<string, mixed>> $list
+     * @return list<Ticket|array<string, mixed>>
+     */
+    private function sortTicketsBySessionKey($list): array
+    {
+        $rows = $list instanceof \think\Collection ? $list->all() : (array) $list;
+        usort($rows, static function ($a, $b): int {
+            $typeA = (string) (is_array($a) ? ($a['ticket_type'] ?? '') : ($a['ticket_type'] ?? ''));
+            $urlA = (string) (is_array($a) ? ($a['ticket_url'] ?? '') : ($a['ticket_url'] ?? ''));
+            $typeB = (string) (is_array($b) ? ($b['ticket_type'] ?? '') : ($b['ticket_type'] ?? ''));
+            $urlB = (string) (is_array($b) ? ($b['ticket_url'] ?? '') : ($b['ticket_url'] ?? ''));
+            $keyA = AntiBotConfigBuilder::resolveSessionKey($typeA, $urlA);
+            $keyB = AntiBotConfigBuilder::resolveSessionKey($typeB, $urlB);
+            if ($keyA === $keyB) {
+                $timeA = (int) (is_array($a) ? ($a['sync_time'] ?? 0) : ($a['sync_time'] ?? 0));
+                $timeB = (int) (is_array($b) ? ($b['sync_time'] ?? 0) : ($b['sync_time'] ?? 0));
+                if ($timeA === $timeB) {
+                    $idA = (int) (is_array($a) ? ($a['id'] ?? 0) : ($a['id'] ?? 0));
+                    $idB = (int) (is_array($b) ? ($b['id'] ?? 0) : ($b['id'] ?? 0));
+                    return $idA <=> $idB;
+                }
+                return $timeA <=> $timeB;
+            }
+            return strcmp($keyA, $keyB);
+        });
+        return $rows;
+    }
 }

patches/application/extra/site.php

@@ -0,0 +1,67 @@
+<?php
+
+return array (
+  'name' => 'link管理系统',
+  'beian' => '',
+  'cdnurl' => '',
+  'version' => '1.0.10',
+  'timezone' => 'Asia/Shanghai',
+  'forbiddenip' => '',
+  'languages' => 
+  array (
+    'backend' => 'zh-cn',
+    'frontend' => 'zh-cn',
+  ),
+  'fixedpage' => 'dashboard',
+  'categorytype' => 
+  array (
+    'default' => 'Default',
+    'page' => 'Page',
+    'article' => 'Article',
+    'test' => 'Test',
+  ),
+  'configgroup' => 
+  array (
+    'basic' => 'Basic',
+    'email' => 'Email',
+    'dictionary' => 'Dictionary',
+    'user' => 'User',
+    'example' => 'Example',
+    'split' => '分流设置',
+  ),
+  'mail_type' => '1',
+  'mail_smtp_host' => 'smtp.qq.com',
+  'mail_smtp_port' => '465',
+  'mail_smtp_user' => '',
+  'mail_smtp_pass' => '',
+  'mail_verify_type' => '2',
+  'mail_from' => '',
+  'attachmentcategory' => 
+  array (
+    'category1' => 'Category1',
+    'category2' => 'Category2',
+    'custom' => 'Custom',
+  ),
+  'split_platform_domain' => 'flowerbells.top',
+  'split_scrm_node_host' => 'http://127.0.0.1:3001',
+  'split_sync_interval_a2c' => '3',
+  'split_sync_interval_haiwang' => '3',
+  'split_sync_interval_huojian' => '3',
+  'split_sync_interval_xinghe' => '3',
+  'split_sync_interval_ss_customer' => '3',
+  'split_sync_interval_ceo_scrm' => '0',
+  'split_sync_interval_taiji' => '0',
+  'split_sync_interval_ss_channel' => '0',
+  'split_sync_interval_yifafa' => '0',
+  'split_sync_interval_whatshub' => '3',
+  'split_sync_interval_sihai' => '0',
+  'split_sync_fail_pause_threshold' => '6',
+  'split_sync_fail_retry_minutes' => '',
+  'split_sync_interval_chatknow' => '5',
+  'split_sync_max_per_cron' => '27',
+  'split_sync_node_candidate_multiplier' => '13',
+  'split_sync_cron_lock_ttl' => '680',
+  'split_sync_node_queue_threshold' => '8',
+  'split_scrm_antibot_types' => 'whatshub,chatknow,a2c,huojian',
+  'split_scrm_session_ttl_minutes' => '120',
+);

patches/public/assets/js/backend/split/number.js

@@ -25,6 +25,11 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                 fixedColumns: true,
                 fixedRightNumber: 1,
                 searchFormVisible: true,
+                pageSize: 10,
+                pageList: Controller.api.streamLoad.PAGE_LIST,
+                queryParams: function (params) {
+                    return Controller.api.streamLoad.wrapQueryParams(table, params);
+                },
                 columns: [
                     [
                         {checkbox: true},
@@ -37,7 +42,12 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                             formatter: Table.api.formatter.content
                         },
                         {field: 'ticket_name', title: __('Ticket_name'), operate: 'LIKE'},
-                        {field: 'number', title: __('Number'), operate: 'LIKE'},
+                        {
+                            field: 'number',
+                            title: __('Number'),
+                            operate: 'LIKE',
+                            formatter: Controller.api.formatter.numberWithDeferred
+                        },
                         $.extend(
                             {field: 'number_type', title: __('Number_type'), searchList: Config.numberTypeList, formatter: Table.api.formatter.normal},
                             searchSelectMeta(false)
@@ -52,6 +62,17 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                             {field: 'status', title: __('Status'), searchList: Config.statusList, formatter: Table.api.formatter.toggle, yes: 'normal', no: 'hidden'},
                             searchSelectMeta(false)
                         ),
+                        $.extend(
+                            {
+                                field: 'ratio_deferred',
+                                title: __('Ratio_deferred'),
+                                visible: false,
+                                searchable: true,
+                                operate: '=',
+                                searchList: Config.ratioDeferredList || {}
+                            },
+                            searchSelectMeta(false)
+                        ),
                         {
                             field: 'createtime',
                             title: __('Createtime'),
@@ -97,11 +118,18 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                 Controller.api.openBatchOperateModal(table);
             });
 
+            table.on('post-body.bs.table', function () {
+                table.find('[data-toggle="tooltip"]').tooltip({container: 'body'});
+            });
+
             table.on('post-common-search.bs.table', function (e, tbl) {
                 Controller.api.initCommonSearchSelectpicker(tbl);
             });
 
             Table.api.bindevent(table);
+            Controller.api.streamLoad.bind(table);
+            Controller.api.bindDeferredFilter(table);
+            Controller.api.bindDeferredCleanup(table);
         },
         add: function () {
             Controller.api.bindevent();
@@ -145,6 +173,504 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                 }
             },
 
+            /**
+             * 分页选「全部」时改为分块滚动加载，避免一次渲染过多 DOM 导致卡顿
+             */
+            streamLoad: {
+                CHUNK: 50,
+                SCROLL_THRESHOLD: 80,
+                LOAD_DELAY: 1500,
+                PAGE_LIST: [10, 30, 50, 100, 200, 300, 500, 'All'],
+
+                createState: function () {
+                    return {
+                        enabled: false,
+                        loading: false,
+                        pendingLoad: false,
+                        loadTimer: null,
+                        loaded: 0,
+                        total: 0,
+                        chunk: 50,
+                        pendingReset: false,
+                        pendingAllSelect: false,
+                        appendQuery: false
+                    };
+                },
+
+                getState: function (table) {
+                    var state = table.data('splitStreamLoad');
+                    if (!state) {
+                        state = Controller.api.streamLoad.createState();
+                        table.data('splitStreamLoad', state);
+                    }
+                    return state;
+                },
+
+                getAllLabel: function () {
+                    var localeKey = (typeof Config !== 'undefined' && Config.language === 'zh-cn') ? 'zh-CN' : 'en-US';
+                    var locale = $.fn.bootstrapTable.locales && $.fn.bootstrapTable.locales[localeKey];
+                    if (locale && typeof locale.formatAllRows === 'function') {
+                        return locale.formatAllRows();
+                    }
+                    if ($.fn.bootstrapTable.defaults && typeof $.fn.bootstrapTable.defaults.formatAllRows === 'function') {
+                        return $.fn.bootstrapTable.defaults.formatAllRows();
+                    }
+                    return 'All';
+                },
+
+                /**
+                 * initServer 首次请求时实例尚未写入 data('bootstrap.table')，getOptions 会退回 jQuery 对象
+                 */
+                safeGetOptions: function (table) {
+                    if (!table || !table.length) {
+                        return null;
+                    }
+                    var opts = table.bootstrapTable('getOptions');
+                    if (opts && typeof opts.formatAllRows === 'function') {
+                        return opts;
+                    }
+                    var instance = table.data('bootstrap.table');
+                    if (instance && instance.options && typeof instance.options.formatAllRows === 'function') {
+                        return instance.options;
+                    }
+                    return null;
+                },
+
+                getDefaultPageList: function () {
+                    return Controller.api.streamLoad.PAGE_LIST;
+                },
+
+                getMaxNormalPageSize: function (pageList) {
+                    var api = Controller.api.streamLoad;
+                    var maxNormal = 0;
+                    $.each(pageList || api.getDefaultPageList(), function (i, value) {
+                        if (api.isAllPageSize(value)) {
+                            return;
+                        }
+                        var num = parseInt(value, 10);
+                        if (!isNaN(num) && num > maxNormal) {
+                            maxNormal = num;
+                        }
+                    });
+                    return maxNormal;
+                },
+
+                isAllPageSize: function (pageSize) {
+                    if (pageSize === undefined || pageSize === null || pageSize === '') {
+                        return false;
+                    }
+                    return String(pageSize).toUpperCase() === String(Controller.api.streamLoad.getAllLabel()).toUpperCase();
+                },
+
+                isLargeStoredPageSize: function (table, params) {
+                    var api = Controller.api.streamLoad;
+                    var options = api.safeGetOptions(table);
+                    var pageSize = options ? options.pageSize : null;
+                    var limit = params ? (parseInt(params.limit, 10) || 0) : 0;
+
+                    if (pageSize !== null && api.isAllPageSize(pageSize)) {
+                        return true;
+                    }
+                    var maxNormal = api.getMaxNormalPageSize(options ? options.pageList : null);
+                    if (typeof pageSize === 'number' && pageSize > maxNormal) {
+                        return true;
+                    }
+                    if (!options && limit > maxNormal) {
+                        return true;
+                    }
+                    return false;
+                },
+
+                shouldEnable: function (table, params) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (state.pendingAllSelect || state.enabled) {
+                        return true;
+                    }
+                    var options = api.safeGetOptions(table);
+                    var limit = parseInt(params.limit, 10) || 0;
+
+                    if (options) {
+                        var totalRows = parseInt(options.totalRows, 10) || 0;
+                        if (api.isAllPageSize(options.pageSize)) {
+                            return true;
+                        }
+                        if (api.isLargeStoredPageSize(table, params)) {
+                            return true;
+                        }
+                        return totalRows > 0 && limit >= totalRows;
+                    }
+
+                    // 表格构造阶段：All 模式 totalRows 尚未就绪时 limit 可能为 0
+                    if (limit === 0) {
+                        var stored = localStorage.getItem('pagesize');
+                        if (stored && api.isAllPageSize(stored)) {
+                            return true;
+                        }
+                    }
+                    return api.isLargeStoredPageSize(table, params);
+                },
+
+                enable: function (table) {
+                    var state = Controller.api.streamLoad.getState(table);
+                    state.enabled = true;
+                    state.loaded = 0;
+                    state.loading = false;
+                    state.pendingReset = true;
+                },
+
+                disable: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    api.cancelPendingLoad(table);
+                    state.enabled = false;
+                    state.loaded = 0;
+                    state.total = 0;
+                    state.loading = false;
+                    state.pendingReset = false;
+                    state.pendingAllSelect = false;
+                    api.updateHint(table);
+                    api.togglePaginationNav(table, false);
+                    api.showBottomLoading(table, false);
+                },
+
+                wrapQueryParams: function (table, params) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+
+                    if (api.shouldEnable(table, params)) {
+                        state.enabled = true;
+                        state.pendingAllSelect = false;
+                    }
+
+                    if (!state.enabled) {
+                        return params;
+                    }
+
+                    params.limit = state.chunk;
+                    if (state.appendQuery) {
+                        params.offset = parseInt(params.offset, 10) || 0;
+                    } else {
+                        params.offset = 0;
+                        state.pendingReset = true;
+                    }
+                    state.appendQuery = false;
+                    return params;
+                },
+
+                bind: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var $wrapper = table.closest('.bootstrap-table');
+
+                    $wrapper.on('click.splitStream', '.page-list .dropdown-menu li a', function () {
+                        api.cancelPendingLoad(table);
+                        var label = $.trim($(this).text());
+                        if (api.isAllPageSize(label)) {
+                            api.getState(table).pendingAllSelect = true;
+                            api.enable(table);
+                        }
+                    });
+
+                    table.on('page-change.bs.table', function (e, pageNumber, pageSize) {
+                        var options = api.safeGetOptions(table);
+                        if (!options) {
+                            return;
+                        }
+                        if (api.isAllPageSize(pageSize)
+                            || (typeof pageSize === 'number' && pageSize === options.totalRows && options.totalRows > 0)) {
+                            api.enable(table);
+                            return;
+                        }
+                        if (typeof pageSize === 'number' && pageSize < options.totalRows) {
+                            api.disable(table);
+                        }
+                    });
+
+                    table.on('refresh.bs.table search.bs.table common-search.bs.table', function () {
+                        var state = api.getState(table);
+                        api.cancelPendingLoad(table);
+                        if (!state.enabled) {
+                            return;
+                        }
+                        state.loaded = 0;
+                        state.pendingReset = true;
+                    });
+
+                    table.on('sort.bs.table', function () {
+                        var state = api.getState(table);
+                        api.cancelPendingLoad(table);
+                        if (!state.enabled) {
+                            return;
+                        }
+                        state.loaded = 0;
+                        state.pendingReset = true;
+                    });
+
+                    table.on('load-success.bs.table', function (e, data) {
+                        var state = api.getState(table);
+                        if (!state.enabled || !data || typeof data.total === 'undefined') {
+                            return;
+                        }
+
+                        state.total = parseInt(data.total, 10) || 0;
+                        if (state.pendingReset) {
+                            state.loaded = $.isArray(data.rows) ? data.rows.length : 0;
+                            state.pendingReset = false;
+                        }
+
+                        api.updateHint(table);
+                        api.togglePaginationNav(table, true);
+                        api.bindScrollContainer(table);
+                        api.autoFillViewport(table);
+
+                        var tableOptions = api.safeGetOptions(table);
+                        if (tableOptions && tableOptions.fixedColumns) {
+                            table.bootstrapTable('resetView');
+                        }
+                    });
+
+                    table.on('post-body.bs.table', function () {
+                        if (!api.getState(table).enabled) {
+                            return;
+                        }
+                        api.updateHint(table);
+                    });
+                },
+
+                bindScrollContainer: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var $body = table.closest('.bootstrap-table').find('.fixed-table-body');
+                    if (!$body.length || $body.data('splitStreamBound')) {
+                        return;
+                    }
+                    $body.data('splitStreamBound', true);
+                    $body.on('scroll.splitStream', function () {
+                        api.onScroll(table, this);
+                    });
+                },
+
+                onScroll: function (table, el) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (!state.enabled || state.loading || state.loaded >= state.total) {
+                        return;
+                    }
+                    var atBottom = el.scrollTop + el.clientHeight >= el.scrollHeight - api.SCROLL_THRESHOLD;
+                    if (!atBottom) {
+                        api.cancelPendingLoad(table);
+                        return;
+                    }
+                    if (state.pendingLoad) {
+                        return;
+                    }
+                    api.scheduleLoadMore(table);
+                },
+
+                isNearBottom: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var $body = table.closest('.bootstrap-table').find('.fixed-table-body');
+                    if (!$body.length) {
+                        return false;
+                    }
+                    var el = $body[0];
+                    return el.scrollTop + el.clientHeight >= el.scrollHeight - api.SCROLL_THRESHOLD;
+                },
+
+                scheduleLoadMore: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (state.loading || state.pendingLoad || !state.enabled || state.loaded >= state.total) {
+                        return;
+                    }
+                    state.pendingLoad = true;
+                    api.showBottomLoading(table, true);
+                    api.updateHint(table, false, true);
+
+                    state.loadTimer = setTimeout(function () {
+                        state.pendingLoad = false;
+                        state.loadTimer = null;
+                        if (!state.enabled) {
+                            api.showBottomLoading(table, false);
+                            api.updateHint(table);
+                            return;
+                        }
+                        if (!api.isNearBottom(table)) {
+                            api.showBottomLoading(table, false);
+                            api.updateHint(table);
+                            return;
+                        }
+                        api.loadMore(table);
+                    }, api.LOAD_DELAY);
+                },
+
+                cancelPendingLoad: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (state.loadTimer) {
+                        clearTimeout(state.loadTimer);
+                        state.loadTimer = null;
+                    }
+                    state.pendingLoad = false;
+                    if (!state.loading) {
+                        api.showBottomLoading(table, false);
+                        api.updateHint(table);
+                    }
+                },
+
+                showBottomLoading: function (table, show) {
+                    var $body = table.closest('.bootstrap-table').find('.fixed-table-body');
+                    if (!$body.length) {
+                        return;
+                    }
+                    var $bar = $body.children('.split-stream-loading-bar');
+                    if (show) {
+                        if (!$bar.length) {
+                            var loadingText = __('Stream loading bottom');
+                            if (!loadingText || loadingText === 'Stream loading bottom') {
+                                loadingText = '加载中...';
+                            }
+                            $bar = $('<div class="split-stream-loading-bar text-center" style="padding:14px 0;color:#999;border-top:1px solid #f0f0f0;background:#fafafa;">'
+                                + '<i class="fa fa-spinner fa-spin"></i> ' + Fast.api.escape(loadingText)
+                                + '</div>');
+                            $body.append($bar);
+                        }
+                        $bar.show();
+                    } else if ($bar.length) {
+                        $bar.hide();
+                    }
+                },
+
+                buildRequestParams: function (table, offset, limit) {
+                    var options = Controller.api.streamLoad.safeGetOptions(table);
+                    if (!options) {
+                        return {offset: offset, limit: limit};
+                    }
+                    var state = Controller.api.streamLoad.getState(table);
+                    state.appendQuery = true;
+                    return options.queryParams({
+                        search: options.searchText,
+                        sort: options.sortName,
+                        order: options.sortOrder,
+                        offset: offset,
+                        limit: limit
+                    });
+                },
+
+                loadMore: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (state.loading || !state.enabled || state.loaded >= state.total) {
+                        return;
+                    }
+
+                    state.loading = true;
+                    api.updateHint(table, true);
+
+                    var options = api.safeGetOptions(table);
+                    if (!options) {
+                        state.loading = false;
+                        return;
+                    }
+                    $.ajax({
+                        url: options.url,
+                        type: options.method,
+                        data: api.buildRequestParams(table, state.loaded, state.chunk),
+                        dataType: 'json'
+                    }).done(function (res) {
+                        state.loading = false;
+                        api.showBottomLoading(table, false);
+                        if (!res || typeof res.rows === 'undefined') {
+                            Toastr.error(__('Unknown data format'));
+                            api.updateHint(table);
+                            return;
+                        }
+
+                        var rows = res.rows || [];
+                        if (rows.length === 0) {
+                            state.loaded = state.total;
+                            api.updateHint(table);
+                            return;
+                        }
+
+                        table.bootstrapTable('append', rows);
+                        state.loaded += rows.length;
+                        api.updateHint(table);
+                        api.autoFillViewport(table);
+
+                        if (options.fixedColumns) {
+                            table.bootstrapTable('resetView');
+                        }
+                    }).fail(function () {
+                        state.loading = false;
+                        api.showBottomLoading(table, false);
+                        api.updateHint(table);
+                        Toastr.error(__('Unknown data format'));
+                    });
+                },
+
+                autoFillViewport: function (table) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    if (!state.enabled || state.loading || state.pendingLoad || state.loaded >= state.total) {
+                        return;
+                    }
+                    var $body = table.closest('.bootstrap-table').find('.fixed-table-body');
+                    if (!$body.length) {
+                        return;
+                    }
+                    var el = $body[0];
+                    if (el.scrollHeight <= el.clientHeight + api.SCROLL_THRESHOLD) {
+                        api.scheduleLoadMore(table);
+                    }
+                },
+
+                togglePaginationNav: function (table, hide) {
+                    table.closest('.bootstrap-table').find('.fixed-table-pagination .pagination').toggle(!hide);
+                },
+
+                getHintText: function (loaded, total, loading, pending) {
+                    if (pending) {
+                        var pendingText = __('Stream loading pending');
+                        if (!pendingText || pendingText === 'Stream loading pending') {
+                            pendingText = '即将加载更多，可切换显示条数取消...';
+                        }
+                        return pendingText;
+                    }
+                    if (loading) {
+                        var loadingText = __('Stream loading');
+                        return loadingText && loadingText !== 'Stream loading' ? loadingText : '加载中...';
+                    }
+                    var template = __('Stream loaded');
+                    if (!template || template === 'Stream loaded') {
+                        template = '已加载 %loaded% / %total%，继续滚动加载更多';
+                    }
+                    return template
+                        .replace('%loaded%', String(loaded))
+                        .replace('%total%', String(total));
+                },
+
+                updateHint: function (table, loading, pending) {
+                    var api = Controller.api.streamLoad;
+                    var state = api.getState(table);
+                    var $wrapper = table.closest('.bootstrap-table');
+                    var $detail = $wrapper.find('.pagination-detail');
+
+                    if (!state.enabled) {
+                        $wrapper.find('.split-stream-hint').remove();
+                        return;
+                    }
+
+                    var $hint = $wrapper.find('.split-stream-hint');
+                    if (!$hint.length) {
+                        $hint = $('<span class="split-stream-hint text-muted" style="margin-left:10px;font-size:12px;"></span>');
+                        $detail.append($hint);
+                    }
+                    var isPending = pending !== undefined ? pending : state.pendingLoad;
+                    var isLoading = loading !== undefined ? loading : state.loading;
+                    $hint.text(api.getHintText(state.loaded, state.total, isLoading, isPending));
+                }
+            },
+
             formatter: {
                 platformStatus: function (value, row) {
                     var text = row.platform_status_text != null && row.platform_status_text !== ''
@@ -152,7 +678,151 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                         : (Config.platformStatusList && Config.platformStatusList[value] ? Config.platformStatusList[value] : value);
                     var cls = value === 'online' ? 'success' : (value === 'offline' ? 'default' : 'warning');
                     return '<span class="text-' + cls + '">' + Fast.api.escape(text || '') + '</span>';
+                },
+                isRatioDeferred: function (row) {
+                    return parseInt(row.ratio_deferred, 10) === 1 && String(row.status || '') === 'normal';
+                },
+                ratioDeferredTooltip: function (row) {
+                    var streak = parseInt(row.no_inbound_click_streak, 10) || 0;
+                    var template = __('Ratio deferred tooltip');
+                    if (!template || template === 'Ratio deferred tooltip') {
+                        template = '连续 %s 次访问无进线增长，已触线下号比率，选号已后置，等待同步裁决';
                     }
+                    return template.indexOf('%s') >= 0 ? template.replace('%s', String(streak)) : template;
+                },
+                ratioDeferredBadgeHtml: function (tooltip) {
+                    var label = __('Ratio deferred badge');
+                    if (!label || label === 'Ratio deferred badge') {
+                        label = '降权中';
+                    }
+                    return '<span class="label label-warning split-ratio-deferred-badge" style="margin-left:6px;font-size:11px;font-weight:500;vertical-align:middle;"'
+                        + ' data-toggle="tooltip" data-placement="top" title="' + Fast.api.escape(tooltip) + '">'
+                        + '<i class="fa fa-level-down"></i> ' + Fast.api.escape(label)
+                        + '</span>';
+                },
+                numberWithDeferred: function (value, row) {
+                    var html = Fast.api.escape(String(value || ''));
+                    if (Controller.api.formatter.isRatioDeferred(row)) {
+                        html += Controller.api.formatter.ratioDeferredBadgeHtml(
+                            Controller.api.formatter.ratioDeferredTooltip(row)
+                        );
+                    }
+                    return html;
+                }
+            },
+            refreshSearchSelect: function ($field) {
+                if ($field.length && $field.hasClass('selectpicker') && $field.data('selectpicker')) {
+                    $field.selectpicker('refresh');
+                }
+            },
+            syncStatusTabs: function (table, statusValue) {
+                var $tabs = table.closest('.panel-intro').find('.panel-heading [data-field="status"]');
+                if (!$tabs.length) {
+                    return;
+                }
+                $tabs.find('li').removeClass('active');
+                $tabs.find('li a[data-value="' + (statusValue === null || statusValue === undefined ? '' : statusValue) + '"]')
+                    .parent()
+                    .addClass('active');
+            },
+            /**
+             * 工具栏「降权中」快捷筛选：与列表徽章一致（ratio_deferred=1 且 status=normal）
+             */
+            bindDeferredFilter: function (table) {
+                var active = false;
+                var savedStatus = '';
+                var $btn = $('.btn-filter-ratio-deferred');
+                if (!$btn.length) {
+                    return;
+                }
+
+                var applyFilter = function () {
+                    var $form = table.closest('.bootstrap-table').find('form.form-commonsearch');
+                    if (!$form.length) {
+                        return false;
+                    }
+                    var $ratioField = $form.find('[name="ratio_deferred"]');
+                    var $statusField = $form.find('[name="status"]');
+
+                    if (active) {
+                        savedStatus = $statusField.length ? String($statusField.val() || '') : '';
+                        if ($ratioField.length) {
+                            $ratioField.val('1');
+                            Controller.api.refreshSearchSelect($ratioField);
+                        }
+                        if ($statusField.length) {
+                            $statusField.val('normal');
+                            Controller.api.refreshSearchSelect($statusField);
+                        }
+                        Controller.api.syncStatusTabs(table, 'normal');
+                    } else {
+                        if ($ratioField.length) {
+                            $ratioField.val('');
+                            Controller.api.refreshSearchSelect($ratioField);
+                        }
+                        if ($statusField.length) {
+                            $statusField.val(savedStatus);
+                            Controller.api.refreshSearchSelect($statusField);
+                        }
+                        Controller.api.syncStatusTabs(table, savedStatus);
+                        savedStatus = '';
+                    }
+
+                    table.trigger('uncheckbox');
+                    $form.trigger('submit');
+                    return true;
+                };
+
+                $btn.on('click', function (e) {
+                    e.preventDefault();
+                    active = !active;
+                    $btn.toggleClass('btn-warning', active).toggleClass('btn-default', !active);
+                    if (!applyFilter()) {
+                        active = !active;
+                        $btn.toggleClass('btn-warning', active).toggleClass('btn-default', !active);
+                        Toastr.warning('筛选表单未就绪，请刷新页面后重试');
+                    }
+                });
+            },
+            /**
+             * 清理无效降权池：无落地页访问基线却标记 ratio_deferred=1 的号码
+             */
+            bindDeferredCleanup: function (table) {
+                var $btn = $('.btn-cleanup-ratio-deferred');
+                if (!$btn.length) {
+                    return;
+                }
+                $btn.on('click', function (e) {
+                    e.preventDefault();
+                    Fast.api.ajax({
+                        url: 'split.number/cleanupdeferredpreview',
+                        type: 'get'
+                    }, function (data) {
+                        var count = parseInt(data.count, 10) || 0;
+                        if (count <= 0) {
+                            Toastr.info(__('Ratio deferred cleanup none'));
+                            return false;
+                        }
+                        var template = __('Ratio deferred cleanup confirm');
+                        if (!template || template === 'Ratio deferred cleanup confirm') {
+                            template = '将清除 %d 条无效降权记录。确定继续？';
+                        }
+                        var message = template.indexOf('%d') >= 0
+                            ? template.replace('%d', String(count))
+                            : template;
+                        Layer.confirm(message, {icon: 3, title: __('Warning')}, function (index) {
+                            Layer.close(index);
+                            Fast.api.ajax({
+                                url: 'split.number/cleanupdeferred',
+                                type: 'post'
+                            }, function (data, ret) {
+                                table.bootstrapTable('refresh');
+                                Toastr.success(ret.msg || __('Ratio deferred cleanup success'));
+                            });
+                        });
+                        return false;
+                    });
+                });
             },
             bindevent: function () {
                 Form.api.bindevent($('form[role=form]'));

patches/public/assets/js/backend/split/ticket.js

@@ -24,6 +24,7 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                 sortOrder: 'desc',
                 fixedColumns: true,
                 fixedRightNumber: 1,
+                searchFormVisible: true,
                 columns: [
                     [
                         {checkbox: true},
@@ -87,10 +88,9 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                             formatter: Controller.api.formatter.speedPerHour
                         },
                         {
-                            field: 'number_count',
+                            field: 'active_number_count',
                             title: __('Number_count'),
-                            operate: false,
+                            operate: false
-                            formatter: Controller.api.formatter.numberCount
                         },
                         {
                             field: 'sync_display_text',
@@ -98,6 +98,12 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                             operate: false,
                             formatter: Controller.api.formatter.syncDisplay
                         },
+                        {
+                            field: 'sync_success_text',
+                            title: __('Sync success time'),
+                            operate: false,
+                            formatter: Controller.api.formatter.syncSuccessDisplay
+                        },
                         $.extend(
                             {field: 'status', title: __('Status'), searchList: Config.statusList, formatter: Table.api.formatter.toggle, yes: 'normal', no: 'hidden'},
                             searchSelectMeta(false)
@@ -136,6 +142,7 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
 
             table.on('load-success.bs.table', function (e, res) {
                 Controller.api.renderSummaryRow(res);
+                Controller.api.initSyncTooltips(table);
                 var pendingIds = window.__splitTicketPendingPostAddSyncIds;
                 if (!pendingIds || !pendingIds.length) {
                     return;
@@ -236,6 +243,9 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
 
             /** @type {number[]} 正在手动同步的工单 ID */
             syncingTicketIds: [],
+            syncPollTimer: null,
+            syncPollStartedAt: 0,
+            syncPollGraceMs: 8000,
 
             /**
              * 渲染筛选结果汇总行（全量筛选数据，非当前页）
@@ -261,7 +271,7 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
             },
 
             /**
-             * 后台同步：标记「同步中」并请求 sync 接口
+             * 后台同步：标记「同步中」、投递 CLI，并轮询直至锁释放
              *
              * @param {object} table bootstrapTable 实例
              * @param {number[]} ids 工单 ID
@@ -284,13 +294,81 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                     url: 'split.ticket/sync',
                     data: {ids: ids.join(',')},
                     loading: false
-                }, function () {
+                }, function (data, ret) {
+                    var queued = (ret.data && ret.data.queued) ? ret.data.queued : ids;
+                    Controller.api.syncingTicketIds = (queued || []).map(function (id) {
+                        return parseInt(id, 10);
+                    }).filter(function (id) {
+                        return !isNaN(id) && id > 0;
+                    });
+                    if (Controller.api.syncingTicketIds.length) {
+                        Controller.api.startSyncPolling(table);
+                    } else {
                         Controller.api.finishTicketsSync(table);
+                    }
                 }, function () {
                     Controller.api.finishTicketsSync(table);
                 });
             },
 
+            /**
+             * 轮询同步锁状态，全部完成后刷新列表
+             */
+            startSyncPolling: function (table) {
+                Controller.api.stopSyncPolling();
+                if (!Controller.api.syncingTicketIds.length) {
+                    return;
+                }
+                Controller.api.syncPollStartedAt = Date.now();
+                Controller.api.syncPollTimer = setInterval(function () {
+                    if (!Controller.api.syncingTicketIds.length) {
+                        Controller.api.stopSyncPolling();
+                        return;
+                    }
+                    Fast.api.ajax({
+                        url: 'split.ticket/syncpolling',
+                        data: {ids: Controller.api.syncingTicketIds.join(',')},
+                        loading: false
+                    }, function (data, ret) {
+                        var still = (ret.data && ret.data.syncing) ? ret.data.syncing : [];
+                        still = (still || []).map(function (id) {
+                            return parseInt(id, 10);
+                        }).filter(function (id) {
+                            return !isNaN(id) && id > 0;
+                        });
+                        var elapsed = Date.now() - (Controller.api.syncPollStartedAt || 0);
+                        var graceMs = Controller.api.syncPollGraceMs || 8000;
+                        if (still.length === 0 && elapsed < graceMs) {
+                            table.bootstrapTable('refresh', {silent: true});
+                            return false;
+                        }
+                        if (still.length === 0) {
+                            Controller.api.stopSyncPolling();
+                            var doneMsg = (typeof Config.syncDoneMsg !== 'undefined' && Config.syncDoneMsg)
+                                ? Config.syncDoneMsg
+                                : '同步完成';
+                            Toastr.success(doneMsg);
+                            Controller.api.finishTicketsSync(table);
+                            return false;
+                        }
+                        if (still.join(',') !== Controller.api.syncingTicketIds.join(',')) {
+                            Controller.api.syncingTicketIds = still;
+                            var rowData = table.bootstrapTable('getData');
+                            table.bootstrapTable('load', rowData);
+                        }
+                        table.bootstrapTable('refresh', {silent: true});
+                        return false;
+                    });
+                }, 3000);
+            },
+
+            stopSyncPolling: function () {
+                if (Controller.api.syncPollTimer) {
+                    clearInterval(Controller.api.syncPollTimer);
+                    Controller.api.syncPollTimer = null;
+                }
+            },
+
             /**
              * 将选中工单标记为「同步中」并刷新列表展示（不请求后端）
              */
@@ -308,12 +386,28 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
              * 同步结束：清除标记并刷新列表数据
              */
             finishTicketsSync: function (table) {
+                Controller.api.stopSyncPolling();
                 Controller.api.syncingTicketIds = [];
-                table.bootstrapTable('refresh');
+                table.bootstrapTable('refresh', {
+                    silent: true
+                });
+                Controller.api.initSyncTooltips(table);
                 var ids = Table.api.selectedids(table);
                 $('.btn-sync').toggleClass('btn-disabled disabled', ids.length === 0);
             },
 
+            /**
+             * 初始化同步状态列 tooltip（完整异常原因）
+             */
+            initSyncTooltips: function (table) {
+                var $container = table.closest('.bootstrap-table');
+                $container.find('[data-sync-tooltip="1"]').tooltip({
+                    container: 'body',
+                    placement: 'auto top',
+                    html: false
+                });
+            },
+
             formatter: {
                 /**
                  * 操作列：编辑 → 拷贝 → 删除
@@ -391,29 +485,44 @@ define(['jquery', 'bootstrap', 'backend', 'table', 'form'], function ($, undefin
                     }
                     return num.toFixed(2);
                 },
-                numberCount: function (value, row) {
-                    var total = parseInt(value, 10) || 0;
-                    var offline = parseInt(row.number_offline_count, 10) || 0;
-                    var banned = parseInt(row.number_banned_count, 10) || 0;
-                    var tip = __('Number_count_detail').replace('%s', offline).replace('%s', banned);
-                    if (offline > 0 || banned > 0) {
-                        return '<span data-toggle="tooltip" title="' + Fast.api.escape(tip) + '">' + total + '</span>';
-                    }
-                    return String(total);
-                },
                 syncDisplay: function (value, row) {
                     var rowId = parseInt(row.id, 10);
                     if (Controller.api.syncingTicketIds.indexOf(rowId) !== -1) {
                         return Controller.api.formatter.syncingDisplayHtml();
                     }
                     var text = value || '';
+                    var tooltip = row.sync_tooltip_text ? String(row.sync_tooltip_text).trim() : '';
+                    if (tooltip !== '') {
+                        tooltip = tooltip.replace(/\r?\n/g, '；');
+                    }
+                    var hasTooltip = tooltip !== '';
                     var color = 'danger';
-                    if (row.sync_status === 'success') {
+                    var extraClass = '';
+                    if (row.sync_auto_paused) {
+                        color = 'warning';
+                        extraClass = ' split-ticket-sync-status-paused';
+                    } else if (row.sync_status === 'success') {
                         color = 'success';
                     } else if (row.sync_status === 'pending') {
                         color = 'muted';
+                    } else if (row.sync_status === 'error') {
+                        extraClass = ' split-ticket-sync-status-error';
                     }
-                    return '<span class="text-' + color + '">' + Fast.api.escape(text) + '</span>';
+                    var attrs = '';
+                    if (hasTooltip) {
+                        attrs = ' data-sync-tooltip="1" data-toggle="tooltip" title="' + Fast.api.escape(tooltip) + '"';
+                    }
+                    return '<span class="text-' + color + extraClass + '"' + attrs + '>' + Fast.api.escape(text) + '</span>';
+                },
+                syncSuccessDisplay: function (value, row) {
+                    var text = value == null ? '' : String(value).trim();
+                    if (text === '') {
+                        return '<span class="text-muted">-</span>';
+                    }
+                    var colorClass = row.status === 'normal'
+                        ? 'split-sync-success-normal'
+                        : 'split-sync-success-stopped';
+                    return '<span class="' + colorClass + '">' + Fast.api.escape(text) + '</span>';
                 },
                 syncingDisplayHtml: function () {
                     var label = (typeof Config.syncInProgressMsg !== 'undefined' && Config.syncInProgressMsg)